Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

About Us

recruitSG is a leading provider of recruitment and HR solutions designed for business owners. Our mission is to help transform end-to-end human capital processes and develop the right talent strategy for our clients to be best positioned to tap on market opportunities.

Founded in 2017, recruitSG is on a mission to impact 10,000 companies through the most important building block in a business — talent. Serving over 6,000 companies across Singapore, we bring the best of our solutions and experiences to help business owners setup, automate and optimise their recruitment and HR processes, so they can supercharge their business.

The Position: Customer Success Executive

We are looking for a dynamic and energetic Customer Success Executive to join our expanding team. As a Customer Success Executive, you will play a pivotal role in ensuring our clients' success by developing and maintaining strong relationships, ensuring their satisfaction in the products and services, while working closely with the sales and support team to identify opportunities for growth and deliver the highest level of service.

Responsibilities:

• Serve as the primary point of contact for clients, addressing inquiries and offering guidance on the product and software.
• Collaborate with clients to comprehend their requirements and develop tailored solutions that align with their objectives.
• Facilitate clients' onboarding process to our software and services, ensuring a smooth and efficient transition.
• Collaborate with internal teams to guarantee seamless delivery of services to clients.
• Prepare and present insightful reports and analyses to clients, highlighting areas for improvement and providing actionable recommendations.

Requirements:

• Diploma or Degree of any discipline (fresh diploma/ degree candidates are welcome to apply).
• Excellent interpersonal and communication skills, fostering robust relationships with clients.
• Capacity to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong analytical and problem-solving aptitude, with a focus on identifying and resolving challenges.
• Proficiency in learning new software applications.
• Willingness to travel to client sites as needed.

Why Join Us and What We Offer:

• Thriving Expansion Hub: Embark on a rewarding journey with our rapidly expanding organization, committed to serving and empowering over 6000 SMEs in Singapore, where opportunities for growth and impact are boundless.
• Industry Diversity Advantage: Immerse yourself in a dynamic work environment with a diverse client base of over 100 business owners/decision makers, gaining valuable exposure to an array of industries.
• Subject-matter Experts: Master HR regulations, laws, and policies through collaborative training and knowledge-sharing.
• Dynamic Work Culture: Join a team of vibrant, energetic, and seasoned professionals, contributing to a dynamic and inclusive work culture.

Night Auditor

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist residents with check-in and check-out procedures
• Make and confirm reservations
• Respond to all queries through walk-ins, emails, calls and assist with requests.
• Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
• Verify revenue from all sources and follow up on any discrepancies in reports
• Account for all financial transactions at the front desk accurately during your shift
• Handle end-of-day bookkeeping, auditing and account reconciliation
• Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
• Perform end-of-day procedures and produce daily reports
• Perform related tasks as assigned

Job Requirements

You have:

• At least 2 years of relevant work experience preferably in the hospitality industry
• Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Serviced-oriented, attentive to details and observant
• Knowledge of night audit processes
• Passion in learning a variety of tasks
• Willingness to perform permanent night shifts

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Executive | SAP | Proficient in Excel (Pivot table and vlookup) | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About Us:

Our client is on a mission to redefine customer service in the Service Sector by transforming it into an art form. We believe in creating not just transactions, but memorable experiences that leave our guests with smiles and stories to share.

Role Overview:

As our Guest Relations Guru, you play a pivotal role in shaping and enhancing our customers' experiences. Your responsibilities extend beyond mere inquiry handling – you're a master of communication, a problem-solving enthusiast, and an empathetic individual.

Key Responsibilities:

1. Guest Experience Management: Oversee and manage the Guest Experience Index (GEI) to gauge customer sentiments and formulate strategies for elevating customer satisfaction.
   Collaborate with internal stakeholders to ensure seamless alignment of customer experiences with our brand and mission.
   
2. Customer Relationship Management (CRM): Manage and optimize the Customer Relationship Management (CRM) system for integrated, accurate data capture throughout the customer lifecycle.
   
3. Feedback Analysis and Service Improvement: Analyze customer feedback from all touchpoints, identifying trends, areas for improvement, and opportunities to enhance customer loyalty.
   Investigate and resolve customer complaints in alignment with brand values, aiming to improve overall customer satisfaction.
   
4. Multichannel Communication: Provide prompt and accurate responses to customer inquiries through various channels, including phone, email, social media, and chat.
   
5. Collaboration and Reporting: Collaborate with internal teams to address and prevent recurring issues.
   Prepare and present weekly and monthly customer service reports, covering feedback, GEI and NPS scoring, service recovery, and actionable recommendations.
   
6. Administrative Support: Undertake additional Marketing administrative duties as required, including sourcing quotations, preparing minutes, reports, and managing marketing assets inventory.
   
7. Executive Support: Manage the CEO's schedule, organizing appointments, meetings, travel arrangements, and handling expense claims.
   

Requirements:

• Demonstrable experience in customer service, preferably within the hospitality or service sector.
• Exceptional written and verbal communication and interpersonal skills.
• Proven ability in problem-solving, maintaining a customer-focused approach, and exceeding customers’ expectations.
• Ability to handle stressful situations with poise and professionalism.
• Proficiency in PowerPoint and Excel.

If you are passionate about turning customer service into an art form and possess the skills to create smiles and unforgettable experiences, we invite you to apply!

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified. EA License: 22C0941 (Communal Connections Pte Ltd)

JOB DESCRIPTION

Job Title: Snr Customer Service Executive

Location: Lower Delta Road

Reporting Relationship: Manager

The individual is required to handle customer inquiries/ request for quotation, bookings, and coordination. It would include create bookings in Company’s proprietary freight forwarding system, and coordinating with carrier, depot, trucking, insurance, and customs clearance.

More specific roles and responsibilities are as follows:

Scope

1. Handle full set of import and export shipments and shipping documents such as Bill of Lading, Delivery Order, Permit Declaration, Notice of Arrival, etc

2. Prompt Response and close communication with vendors, customers, carriers and overseas agents

3. Offer solutions to client for shipment /space

4. To resolve routine and non-routine issues or complaints from customers.

5.Sourcing and negotiation of rates

6. Billing and closing of job files

7. Accurarcy checks on job files in in-House Freight Management System

8. Prepare Reports

9.Provide guidance and solution to juniors

10.Top Line Growth and Responsibilities through retention and penetration efforts, and business development with Network Agent Partners and House Accounts.

11. Perform ad hoc duties as assigned by management

Qualification and Experiences

- Minimum 4 years working experience in Freight Forwarding

- A general diploma in Freight Forwarding / Logistics is preferred. However, candidate without above qualification but with multiple years of proven relevant track records will be considered too.

- Proficiency in English and 2ndLanguage skills

- IT Savvy

- Working knowledge of Import and Export processes.

- Ability to keep up the pace and stay efficient at the same time is required.

- Ability to find suitable solutions that work for the situation at hand.

Job Responsibilities:

• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and managers
• Receive and convey messages to residents promptly
• Handle the safekeeping of cash and residents’ valuables and belongings
• Perform related tasks as assigned

Job Requirements:

• Entry level candidates who have attained a ITE in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply;
• Service-oriented
• Passion in learning a variety of tasks, including handling paperwork
• Willingness to perform shifts

Job Responsibilities:

• Assist in the daily operations for the call centre team.
• Coach and mentor Customer Relations Officers (CRO), providing guidance and support in handling challenging customer service issues effectively.
• Ensure CROs and Technicians are familiar with communication procedures, guidelines and policies.
• Identify customers’ needs, clarify information, and conduct necessary research to resolve issues, provide appropriate solutions and engage customer proactively.
• Analyse call centre data and prepare reports for management.
• Collaborate with SP Services regarding billing disputes, customer feedback and services failures to ensure timely resolution and customer satisfaction.
• Maintain a focus on meeting targeted service performance level and continuously work towards improvement.
• Evaluate the effectiveness and performance of CROs on annual basis, providing feedback and guidance for their development.
• Prepare work schedules to ensure sufficient manpower coverage.

Pre-requisites:

• Bachelor’s degree with a minimum of 3 years in customer service experience in a service industry, preferably Call Centres or Quality Service Management.
• Able to motivate teams to achieve service goals and contribute to management objectives through teamwork.
• Demonstrate the ability to multitask, priorities the things and manage time effectively.
• Self-starter and excellent team player
• Strong communication skills and customer focus.
• Proficient in MS Office and familiarity with CRM systems and practices will be an added advantage.

About Propseller

Propseller’s mission is to help people build wealth with real estate. In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and Series A lead investor of Grab. At Propseller, we’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced. By elevating the most human part of the service with top in-house agents and industrializing all the rest with technology and centralized operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.7/5 (500+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Propseller is ranked #10 Fastest Growing Company in Singapore 2024 by The Straits Times and Statista!

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Success Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organized, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximize sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Conduct daily and weekly feedback and improvement sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You are a young graduate with a Diploma or completed NITEC with at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Education & Experience: ITE NITEC / Higher NITEC with working experience preferred OR Diploma with no work experience is required;
• Experience in customer service/sales support/call center would be beneficial;
• Fluent in written and spoken English;
• Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• At least two days home-office per week after training, more possible;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Paid 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

#LI-DNI

Executive Assistant

• Manage calendars or key executivves, efficiently coordinating schedules and appointments across global time zones.
• Organize, prioritize and appropriately handle time sensitive, confidential documents
• Make travel arrangements, manage the reconciliation and submission of expense reports
• Priortize and handle multiple assignments at any given time
• Overseeing the general office tasks
• Provide support in various activities as required

Requirements:

• Bachelor's Degree in Business Administration or equivalent
• Proven experience as an executive administrative assistant
• Good communication skills and ability to multi task

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

• Position: Patient Service Executive or Officer
• Location: Islandwide
• Working Hours: Monday to Friday | 9am to 6pm
• Salary (commensurate with experience): Up to $4,200 + Bonus + 14 Days Annual Leave + Medical Benefits
• Duration: Permanent
• Industry:Healthcare
• Career Advancement: YES

Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Mpnimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare setting and able to perform Phlebotomy would be an advantage
• Enrolled nurses may be considered.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Our client is a local company in the Hospitality industry. Due to business needs, they are now recruiting a Accounts Executive (AR) to be part of their Accounts team for ongoing transformation projects. They are located in the Central – easily accessible.

The Duties of Accounts Executive (AR):

• Oversee outstanding payments on multiple online platforms
• Support in generating invoices and managing billing processes
• Compile journal entries for concluding monthly financial activities
• Conduct reconciliation for transactions between affiliated companies
• Prepare reconciliations for bank and AR
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

Salary: Basic $3,000 - $3,800 +60 handphone allowance + VB

Time: Monday - Friday (8.30am - 5.30pm) & alternate Saturday (8.30am - 12.30pm)

Location: Raeburn Park

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive with ‘can-do’ attitude.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Customer Service Executive - Printing / Design and Build Company - Support Sales Order [3770]

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Location: Sentosa

Skills and Experience:

- Strong organizational and communication skills

- Ability to coordinate multiple projects and prioritize tasks

- Proficiency in data analysis and reporting

- Knowledge of project management tools and software

- Attention to detail and ability to meet deadlines

- Previous experience in project coordination or related field is a plus.

Company’s Profile

A leading and established local company specializing in Industrial Vehicles.

Location: Tanjong Pagar

Working Hours: 5 Days Work Week

• Mon to Fri, 9am-6pm
• Alternate Saturdays, 8.30am-12.30pm

Benefits:

• Basic
• Allowances
• Variable Bonus (3 months)

Responsibilities:

• Able to handle key customer account or manage accident claims operation team.
• Manage daily operational activities to ensure smooth handling of customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Manage assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Give input into developing budget.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Develops and maintains outside vendor and service provider relationships.
• Performs ad hoc duties as assigned by Supervisors.

Requirements:

• Minimum Education of GCE ‘O’ Levels.
• Preferably possess at least 1 to 2 years of relevant working experience.
• Possess Class 3 Driving Licence.
• MS Office proficiency.
• Ability to be a team player, motivate and work well under pressure.
• Responsible and positive working attitude.

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Summary:

Customer Service Executive assist the Facility Management business unit while running the Quality Assurance & Communication function of the company. In this role, you will play a vital part in ensuring customer satisfaction and maintaining high-quality standards across our organization.

As the Customer Service Executive, you will assist Facility Management Team to drive customer success and operational excellence. Your primary goal will be to optimize customer experience, promote customer loyalty, and ensuring the renewal of the contract.

Scope of Works of Customer Service Executive

· Deliver excellent customer service to students and stakeholders by promptly addressing inquiries, concerns, and requests.

· Maintain accurate and up-to-date customer records, ensuring that all interactions are properly documented.

· Collaborate with the Customer Services team to identify areas for improvement and implement strategies to enhance service quality and satisfaction.

· Assist in the administration of contracts, including reviewing contract terms, maintaining contract files, and ensuring compliance with contractual obligations.

· Support contract negotiations and renewals by providing necessary documentation and liaising with relevant stakeholders.

· Assist in the tracking and monitoring of contract performance, highlighting any deviations or issues to the appropriate parties.

· Prepare and maintain accurate records, reports, and correspondence related to customer interactions, contracts, and service performance.

· Support the generation of regular reports on customer service metrics, contract status, and key performance indicators for management review.

· Assist in analysing data and identifying trends to provide insights for continuous improvement initiatives.

· Communicate effectively and professionally with students, parents, vendors, and internal stakeholders to address inquiries, provide information, and resolve issues.

· Collaborate closely with other departments, such as Operations, Finance, and Legal, to ensure smooth coordination and alignment of activities.

· Contribute to ongoing efforts to enhance customer service processes and contract management practices.

· Stay updated on industry trends and best practices in customer service and contract administration, sharing knowledge and suggesting innovative ideas.

· Collaborate with cross-functional teams to ensure effective communication and coordination in achieving customer excellence objectives.

· Engage in problem-solving activities, supporting root cause analysis, and implementing corrective and preventive actions.

· Foster a team-oriented approach, promoting collaboration, and knowledge sharing across different departments.

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Liaise with clients/carriers/transporters/hauliers to execute import and export shipments (Sea/Air).
• Ensure execution of client requests/requirements and respond to their service issues/enquiries.
• Declaration of PM4 or Dangerous goods application and follow up with carrier for approval.
• Works closely with the Sales/Marketing Dept. and assist to quote on their behalf during their absence.
• Generate booking confirmations, Bill of Ladings and invoices to clients
• Document filing. Declaration of import/export permits.
• Follow up with overseas agents/carriers on shipment status.
• Sending pre-alert notice and advice to agent abroad for every shipment.
• Handling local shipper or agent abroad for any enquiries or complaint for any delay or discrepancies on document through telephone or e-mail.
• Preparing Shipping Certificates, Certificate of Origin and Fumigation Certificate.
• Checking the Portnet everyday and updating berthing and unberthing time for every shipment.
• Updates on exchange rates and SOB.

** Min 1 year experience.

Fresh Graduates are also welcome.

On-Job-Training / Related Job Courses can be provided for suitable candidates who have the right attitude but lacking the correct experience.

** Walking distance from MRT station. Friendly working environment.

** Salary will be commensurate base on qualification and experience.

** Medical and dental benefits provided.

Our Client, in the Automotive Industry located in the North has opening for Service Advisor cum insurance Claims Executive.

Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaised with insurance company pertaining motor claims / accident reporting reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurance company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotations

Requirements:

• At least 1 - 2 years of relevant experience in the Automotive industry.
• No experiences, but willing to learn will be good. Training will be provided.
• Possess good customer oriented and communication skills
  Experience in doing motor claims in authorized workshop / service centers will have an added advantage

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MS WORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Title: Senior Customer Service Executive (ID3387)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $3000 - $4200

Job Description:
-Responsible for facilitating and managing activities involving sea export, sea import, warehouse & truck.
-Monitoring pre-alert documents from Origin offices or sales support (sea import only)
-Familiar with custom requirements, import and export procedures.
-Track and monitor vessel arrivals / departures and update customers if any deviations.
-Handle all customers' enquiries timely and effectively.
-Roles- Sourcing for rates from service providers as per the sale/customer's enquiry.
-Coordinate with business partners on Sales lead from the origin or the destination.
-Provide comprehensive service to all aspects of customer's requirement/problem solutions to handle their shipments.
-Preparing of invoices for customers & checking about subcontractor’s invoices & preparing of reports for internal &external customer.
-Ensure compliance with customer's Standard Operating Procedures (SOP)
-Preparing SOP for our internal use.
-Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
-All other ad-hoc work instructions from Managing Director or Manager

Requirements:
• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• Minimum 1-2 years' experience in Sea freight forwarding
• Good experience running & managing sea-freight operations.
• Knowledgeable in sea-freight compliance & regulation
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel