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2. Minimally Nitec qualifications in IT related disciplines 3. Minimum 1 year Customer Service Experience in technical or non-technical call center environment 4. Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment. 5. Able to manage multiple tasks simultaneously, work under pressure, and...

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Customer Experience Manager (West) – Call Center

Singapore / Aventir Group Pte. Ltd.

Job Description Supervising the daily operations of the customer service team Create and maintain customer profiles, and identify the key qualification criteria for the customer service team Manage and streamline the lead qualification process Conduct customer satisfaction surveys Establish a reliable customer loyalty program Continual...

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Call Center Customer Experience Manager (West)

Singapore / Aventir Group Pte. Ltd.

Job Description: Lead and oversee the daily operations of a dynamic customer service team, ensuring exceptional service delivery. Develop and maintain comprehensive customer profiles, identifying key criteria to enhance team performance. Streamline and optimize the lead qualification process for greater efficiency and effectiveness. Design...

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6-12 Months Call Center (Bank) #EEF

Singapore / Recruit Express Pte Ltd

Handle phone call/ email enquiries related to the Bank’s Digital Services Provide guidance and build confidence with customers on the use of online banking Elsa Fontanne (CEI No. R24124496) Recruitment Consultant Contact Number: 67860100 Email Address: [email protected] Recruit Express Pte Ltd / EA Licence No: 99C4599 We regret only...

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Call Center (4 months) GOVT - Up to $3k #HAOT

Singapore / Recruit Express Pte Ltd

Salary: up to $3000 Duration: 4 months Location: Mountbatten Working Hours: Mondays to Friday (7.30am to 5.00pm / 9.30am to 7.00pm) Job Description: Answer incoming calls from parents with enquiries on fees and centre related matters Liaise with departments or centres to answer the parents' enquiries Analyze customer issues and assist in...

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(FIXED $4,000) Call Centre Supervisor (outbound call)

Singapore / Persolkelly Singapore Pte. Ltd.

Survey Experience Supervisor /Team Leader (Establishment) Salary: S$4,000Work duration: till Dec 2024 (Renewable depending on performance and project) Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment Work location: Clarke Quay...

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Executive, Inbound Call

Singapore / Persolkelly Singapore Pte. Ltd.

Attend to incoming hotline calls from customers Conduct phone interviews and manage respondents' queries Ensure highest level of customer experience Data entry and administrative work Status update report to supervisor Handle escalated cases and follow up with respective respondents until resolved Conduct data verification of complet...

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Call Centre Officer

Singapore / Search Index Pte. Ltd.

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversat...

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Call Centre Officer (Shifts)

Singapore / Persolkelly Singapore Pte. Ltd.

Our client is a reputed bank. Responsibilities: · Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries; · Fulfillment follow through on case handling and with customers; · Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction r...

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Call Centre Operator

Singapore / Tsh Gas Pte. Ltd.

Job Description · Handle incoming/outgoing calls from/to customers & drivers · Logging orders/service requests into the system · General admin duties · Manage customer's feedback and complaints. · Assist with Ad-hoc duties when assigned by Team Leader/Manager Job Requirements · Min 1 year working experience relevant and Proficiency in PC liter...

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Call Centre Agents

Singapore / Island Recovery Services Pte. Ltd.

Job Description Answer incoming calls from customers to take orders Answer inquiries and questions, handle complaints Provide information to customers and service providers Verify data and entry into the system Requirements: Willing to work at the Western part of Singapore (Taman Jurong Area) Knowledge of Customer service principles...

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Contact Centre/ Call Centre

Singapore / Jondavidson Pte. Ltd.

Minimally Nitec qualifications in IT related disciplines Minimum 1 year Customer Service Experience in technical or non-technical call center environment Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment. Able to manage multiple tasks simultaneously, work under pressure, and ha...

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Customer Service Officer (Call Center)

Singapore / U3 Infotech Pte. Ltd.

Job Responsibilities & Duties Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system. Maintains...

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Call Centre Executive (Project)

Singapore / Healthway Medical Group Pte Ltd

Job Description Handle inbound and outbound calls, emails, and text messages. Answer calls promptly and professionally, addressing appointment bookings in related to the Health Screening Programme. Make outbound calls to customers for various purposes such as follow-ups and service updates. Responsible to follow up on queries that may requ...

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Call Centre Senior Executive (Call Audit, Government Agency)

Singapore / Persolkelly Singapore Pte. Ltd.

Salary: S$3500 Working Days: Monday - Friday Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm Location: Chinatown Contract Period: Yearly renewable based on performance and business needs Job Responsibilities: The role responsibilities: • Reports directly to the Quality Service Experience Manager (QSM) • Responsible in providing excel...

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Call Centre Agents

Singapore / Island Recovery Services Pte. Ltd.

Job Description Answer incoming calls from customers to take orders Answer inquiries and questions, handle complaints Provide information to customers and service providers Verify data and entry into the system Requirements: Willing to work at the Western part of Singapore (Taman Jurong Area) Knowledge of Customer service principles...

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Command Center Operator

Singapore / Security & Risk Solutions Pte. Ltd.

Key Responsibilities: Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary Coordinating assignments and tasks, both locally and regionally, to optimize workflow Attendance monitoring Handling incidents according to established protocols, coordinating with relevant stakeholders to res...

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Call Centre Manager (Luxury Brand)

Singapore / Alwayshired Pte. Ltd.

Details: Salary: Up to $7,000/month with Variable Bonus Industry: Automotive Location: Redhill Overview We are seeking an innovative and strategic Call Centre Manager to lead customer experience initiatives and maintain exceptional retail standards. This role is pivotal in enhancing customer satisfaction, managing the Customer Experience C...

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Govt Call Centre - Outbound Call Officer (Corporate Survey)

Singapore / Persolkelly Singapore Pte. Ltd.

Job Details: Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: $3,000 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice period Responsibilities: Conduct outbound calls & site visit to...

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Call Centre Manager (Automotive Industry)

Singapore / Alwayshired Pte. Ltd.

Details: Salary: Up to $7,000/month with Variable Bonus Industry: Automotive Location: Redhill Overview We are seeking an innovative and strategic Call Centre Manager to lead customer experience initiatives and maintain exceptional retail standards. This role is pivotal in enhancing customer satisfaction, managing the Customer Experience C...

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1 Month Call Center (26 Dec to 28 Jan) ($13/hour) #EEF

Singapore / Recruit Express Pte Ltd

Handle inbound and outbound customer calls professionally. Address inquiries, resolve issues, and provide accurate information. Document interactions and escalate complex issues as needed. Elsa Fontanne (CEI No. R24124496) Recruitment Consultant Contact Number: 67860100 Email Address: [email protected] Recruit Express Pte Ltd / EA...

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Customer Service Agent (Call Center) / Up to $3500 + Completion Bonus / East / Contract

Singapore / Persolkelly Singapore Pte. Ltd.

Contract duration: 12 months Work location: Eunos Working hours: Mon - Fri (9am - 6pm) Salary: Up to $3500 + Completion Bonus! Responsibilities Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer interaction in the Customer Relationship Management (C...

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Call Center Officer (4 months) - up to $3k/office hr #HAOT

Singapore / Recruit Express Pte Ltd

Salary: up to $3000 Duration: 4 months Working Days & Hours: Mon-Fri Office Hours Location: Mountbatten Job Description: Answer incoming calls from parents with enquiries on fees and centre related matters Liaise with departments or centres to answer the parents' enquiries Analyze customer issues and assist in resolving within the requi...

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Customer Service Officer (Call Centre)

Singapore / E M Services Private Limited

Job Responsibilities: Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily Depending on the projects assigned, candidates may be required...

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Golf Center Operations Manager

Singapore / Pgsg Pte. Ltd.

Are you looking for a dynamic, growth-oriented company with ample opportunities for career advancement and professional development? GOLFTEC Singapore might be the perfect fit for you! We are seeking a highly motivated and experienced Center Operations Manager to join our team. About Us GOLFTEC is the world leader in golf instruction, with million...

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Total 1,398 Others/Any call center job vacancies in Customer Service Category in Singapore