Total 3,233 critical care provider job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• facilitate and expedite discharges to community hospitals, including assessment of patient’s discharge plans and communicating to patients/family. Close monitoring of cases is required to ensure patient’s smooth and fast discharge to the community hospitals.
• foster collaboration, provide guidance and support for the team members.

Responsibilities and Duties

• Provide supervisory, guidance and foster collaboration among team members.
• Developing career progression pathway for team members and competency assessment of the team.
• Carry out discharge plan assessment for inflight cases.
• Provide patients and their family members with relevant and timely information and assess their needs when choosing a suitable Community Hospital.
• Document the assessment, care plans, and outcomes timely and accurately in the appropriate IT systems.
• Monitor the referral trends and identify service gaps and any transfer delays.
• Establish and maintain partnerships between Hospital and Community Hospital referral teams.
• Perform any other duties as assigned by Head Ops & Admin.

Job Requirements:

• Degree in Health Science/Nursing/ Allied Health etc.
• Relevant experience with minimum 5 years in the supervisory role.
• Possess good supervisory and leadership qualities.
• Good verbal and communication skills.
• A good team player who is able to work efficiently in a multi-disciplinary team.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Senior Care Coordinator

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

You will be responsible for the following:

• Provide supervisory, guidance and foster collaboration among team members.
• Perform reporting officer duties such as developing career progression pathway for team members and competency assessment of the team.
• Carry out discharge plan assessment for inflight cases.
• Provide patients and their family members with relevant and timely information and assess their needs when choosing a suitable Community Hospital.
• Document the assessment, care plans, and outcomes timely and accurately in the appropriate IT systems.
• Monitor the referral trends and identify service gaps and any transfer delays.
• Establish and maintain partnerships between Hospital and Community Hospital referral teams.
• Perform any other duties as assigned by Head Ops & Admin.

Job Requirements:

• Degree in Health Science/Nursing/ Allied Health etc.
• Relevant experience with minimum 5 years in the supervisory role.
• Possess good supervisory and leadership qualities.
• Good verbal and communication skills.
• A good team player who is able to work efficiently in a multi-disciplinary team.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your main job responsibility is to develop and plan early childhood programmes for the children in the centre:

Support the learning and development of infants and toddlers through interactive and stimulating experiences.

Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children.

Complete lesson evaluations / reflection. Communicate with families on their child's progress and development.

Maintain proper children's record and prepare child's portfolio for Parent Teacher Meeting (PTM).

Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring. Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings.

Provide coverage duties for staff on leave and other adhoc duties. Plan and carry out events, excursions, workshops, collaborations with community etc.

Job Requirements:

Must have attained Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY). Registered with Early Childhood Development Agency (ECDA). Have a valid certificate in first aid recognised by ECDA. Preferably have infant care experience in a pre-school setting. Demonstrate good communication skills. Adequate knowledge of current early childhood care and education development theories, research and practices possess classroom management skills and able to handle children's temperaments. Possess the necessary skills to plan, execute and evaluate appropriate developmental lessons.

We regret that only shortlisted applicants will be notified.

Job Description

• Industry/ Organization Type: Education / Montessori
• Position Title: Infant Care Teacher
• Working Location: Central
• Working Hours: 5 days (7 am – 4 pm / 9 am – 6 pm)
• Salary: Basic up to $2,800 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct and work in NIDO environment with infants from 6-12 weeks up to 16 months.
• Provide a safe and loving environment for the infants in his/her care.
• Give bottles to infants as provided by parents.
• Feed infants with appropriate solid foods provided by parents.
• Change diapers as needed.
• Soothe infants by singing to and cuddling them.
• Supervise infants on the floor as they play with appropriate toys.
• Put infants in cribs for nap time.
• Ensure play, sleep and changing areas are kept clean.

APPLY NOW!!!

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY).
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply.
• Good communication and interpersonal skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65067 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Your main job responsibility is to develop and plan early childhood programmes for the children in the centre:

Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children.

Complete lesson evaluations / reflection. Communicate with families on their child's progress and development. Maintain proper children's record and prepare child's portfolio for Parent Teacher Meeting (PTM).

Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring. Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings.

Provide coverage duties for staff on leave and other adhoc duties. Plan and carry out events, excursions, workshops, collaborations with community etc.

Job Requirements:

Must have attained Advanced Certificate in Early Years (ACEY). Registered with Early Childhood Development Agency (ECDA). Have a valid certificate in first aid recognised by ECDA. Preferably have infant care experience in a pre-school setting. Demonstrate good communication skills. Adequate knowledge of current early childhood care and education development theories, research and practices possess classroom management skills and able to handle children's temperaments. Possess the necessary skills to plan, execute and evaluate appropriate developmental lessons.

We regret that only shortlisted applicants will be notified.

Job Responsibilites

• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Support patients who require ADLs along with nursing team
• Engage patients and visitors to understand their needs
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives
• Other ad hoc duties assigned

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Able to perform 2 or 3 rotating shift is an added advantage
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Role:

Infant Care Teacher (Childcare / EY1 / EY2 / Up to $3000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working Days: TBD during interview
• Working Location: Islandwide
• Up to $3000 depends on experience

Requirements:

• ACEY/HCIC
• Must be EY1 or EY2
• Preferably with 1-2 years of relevant work experience

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc.
• Providing support to the sales team.
• Assisting the sales team to arrange with customers on the servicing of products.
• Handling of 1-to-1 exchange process.
• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc).
• Respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• Ensure that display sets are in proper working condition at point of sales.
• Manage our service partners.
• Ensure that leads provided are promptly attended to.
• Provide product information and details to enquiries by our service partners.
• Scheduling of installations for our customers with our service partners.
• Handle feedback from customers with regards to our service partners.

Job Requirements:

• 2 Year of relevant working experience.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Your main job responsibility is to develop and plan early childhood programmes for the children in the centre:

Support the learning and development of infants and toddlers through interactive and stimulating experiences.

Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children.

Complete lesson evaluations / reflection. Communicate with families on their child's progress and development.

Maintain proper children's record and prepare child's portfolio for Parent Teacher Meeting (PTM).

Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring. Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings.

Provide coverage duties for staff on leave and other adhoc duties. Plan and carry out events, excursions, workshops, collaborations with community etc.

Job Requirements:

Must have attained Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY). Registered with Early Childhood Development Agency (ECDA). Have a valid certificate in first aid recognised by ECDA. Preferably have infant care experience in a pre-school setting. Demonstrate good communication skills. Adequate knowledge of current early childhood care and education development theories, research and practices possess classroom management skills and able to handle children's temperaments. Possess the necessary skills to plan, execute and evaluate appropriate developmental lessons.

We regret that only shortlisted applicants will be notified.

The Care Coordinator is responsible for providing support to the clinical team in the

assessment, case work, programmes and supporting the clients and their families

to resolve personal, social, emotional, and financial issues.

He/ She will provide service coordination management, administrative support,

and operations improvement. Care Coordinator will need to work collaboratively

with colleagues from other departments to ensure a seamless client experience for

our service users.

Job Responsibilities

• Support clinical team in advising clients on financial scheme applications
• Ensure timely update of renewal of means testing and financial assistance
• Support the clinical team in administrative processes in the delivery of services to clients and caregivers
• Manage onboarding process for new clients, assist in initial assessment appointment scheduling/ rescheduling, subsidies application, and address client inquiries for rehabilitation
• Assist in initial assessment of client/caregiver needs with basic case management under the direction of a case manager/ social worker
• Ensure client and caregiver’s ability to cope by helping to streamline and coordinate the range of community services available
• Assist client/caregiver with appropriate information and referral assistance
• Conduct joint home visits with a case manager/ social worker or the multidisciplinary team where necessary
• Participate in case discussion with the clinical team
• Consolidate, prepare, track relevant monthly reports and statistics

Job Requirements

• Minimum Diploma in any discipline, preferably in healthcare or related discipline
• Team player with good interpersonal and communication skills
• Patient, gentle disposition with empathy and strong listening skills
• Able to converse in English and at least one other local language is preferred

We are looking for a Customer Care Executive to join our organization, Manpower Staffing, under ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win.

The successful incumbent will be the point of contact with a Key Account, responsible on delivering operational related services to the client and contract Staff. He/She will be delivering onboarding work (i.e. organize and facilitate our company’s onboarding procedures for new hires), contract staff engagement work and offboarding.

Role Highlights

• To prepare employment contracts, gathering necessary paperwork and scheduling the Contract Staff for their first day of work
• Clearly explaining policies related to Company’s and client’s operations
• Provides HR policy interpretation; rendering HR advises to internal stakeholders (example, Recruiters, Key Account Manager) and the client
• Works closely with the Contact Staff to maintain positive work relationships
• Maintains an effective level of administering benefits

Profile and Experience

• Possess strong communication, critical thinking and analysis skill
• Able to manage/build relationships
• Maintains in-depth knowledge of legal requirements (example, Employment Act) related to day-to-day management of employees
• Able to prioritize tasks, with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.

Job Highlights:

• 5 days work-week
• Training opportunities
• Full Time Staff Benefits

Near Clementi Station/West Coast area

Job-scope:

• Look after the well being of students and maintain discipline
• Academic coaching for all subjects in the lower & upper primary levels
• Conduct checks to ensure children’s safety in all programme and events
• Conduct in-house enrichment programmes during school holiday
• Supervise homework, life-skills & recreational activities
• Assist with field trips, excursions or visits
• Maintain a positive, nurturing, safe and secure learning environment for students

Requirements:
Having worked in a student care environment is a bonus
- O level (minimum)
- Teamwork together
- Passionate about working with kids
- Patience in dealing with kids
- Ability to work independently
- Able to lead and manage primary school students
- Able to communicate well with parents and students(if necessary)
- Some relevant working experience in a related field
- Working hours Mondays to Fridays 12pm-7pm
- Occasionally need to work from 7.30am to 1.30pm

Interested applicants can send in your resumes via email to
millenniummarketinghr @ gmail.com or WhatsApp to 90090196(Mrs Lin)

Job Types: Full-time, Permanent

Salary: $2,000.00 - $2,500.00 per month

Benefits:

• Food provided
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Work Location: In person

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Student Care Cleaner | Pasir Ris

Location: Pasir Ris
Salary: $ 1000 - 1200
Working Hour: Monday – Friday 11 am to 5 pm (6 hours per day)

Job Responsibilities:

• Maintain the cleanliness of the surroundings (Neat and Tidy)
• Prepare cutlery and distribute food to the students
• Take out the trash, keep the rubbish bin area clean

Job Requirements:

• With relevant working experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:

1. Arrange bakery products on shelves and counters.
2. Welcome and assist visitors and customers in the bakery.
3. Facilitate the sale of various bakery items, including bread, cakes, donuts, and pastries.
4. Ensure cleanliness and order in the bakery area.
5. Support the bakery manager in delivering excellent customer service.
6. Maintain well-stocked display counters.
7. Assist in managing bakery inventory.
8. Prioritize customer satisfaction at all times.
9. Adhere strictly to established food safety standards.

Working location at East Coast & Changi Airport, T2

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
• General Enquiries
• Repairs (First-Level Check)
• Products(s) Viewing & Introduction
• Showroom Sales
• Shell Escape Redemption
• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Customer Care Executive (5 days, premium cars)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.).
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail / Banking / Hosptiality line.
• Passion for and willingness to learn about and premium cars.

If you are interested in this opportunity, submit your application now to find out more about this position.

Position Available :

- Assistant Manager

- Branch Manager

Your may request your preference salary ..

Why Join Us?

WE'RE GROWING FAST AND OUR AMBITION IS HUGE WITH A MODERN FLEXIBLE MINDSET AND A GET-IT-DONE ATTIDUE !

- Walking distance to MRT

- Performance Bonus

- KPI Bonus

- Commission

- High Pay Above Market Rate

- 6-8 Off day Per Month

- Great Career Prospect & Development

- Word Of Mouth

Job Description ;

- Plan and implement sales and activities in order to meet the outlet's KPI for retention growth and profitability, and to contribute to the executive management of the company.

- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.

- Main point : Sales , Manpower , Customers and Operation Goes Smooth .

Requirement ;

- Min 2 years working relevant experience

- Self driven

- Proven document / report

- Pay slip for reference

Outlet's Located

- Century Square @ Tampines

- City Gate @ Beach Road

- Harbourfront Centre

- Novena / Raffles / Orchard

Job Info:

• Mon to Fri (8.30am - 5.30pm)
• Alternate Sat (8.30am - 12.30pm)
• Up $3300 + Allowance + VB
• Tanjong Pagar

Job Description:

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.

Requirements:

• 1 to 2 years relevant experience.
• Possess Class 3 driving license.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

• Act as front-liner providing excellent customer service to both internal and external parties at all times
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
• Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting.
• Contract/Database administrator
• Performs creation, amendment, service suspension, contract renewals and termination of contracts using in-house system
• Generate and maintain sales report
• Efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
• Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. (mainly to gather feedback, attend to customer queries and schedule appointments)
• Responsible for compiling and generating reports which are related to customer service surveys.
• Troubleshoot customer issues over the phone.
• Other adhoc duties as assigned by supervisor

• GCE “N” Level, GCE “O” Level and Diploma in any discipline or higher
• Highly developed sense of integrity and commitment to customer satisfaction
• Demonstrated passion for excellence with respect to treating and caring for customers
• Has resilient and is able to handle complaints and unpleasant customers
• Has a pleasant, patient and friendly attitude
• Familiarity or experience with Customer Service and Call Center preferred
• Experience in a sales administration job scope will be an added advantage
• Strong decision making and analytical abilities
• Strong detail orientation and communication/listening skills
• Ability to communicate clearly and professionally, both verbally and in writing
• Effectively bilingual in English and another language (Spoken & Written)
• Willingness to work a flexible schedule and occasional overtime when needed
• Possess a strong work ethic and team player mentality
• Computer literate, knowledge in Microsoft applications a must
• Meticulous and Excellent with details
• Service-oriented, pleasant personality and able to work under pressure

• Early Childhood Education
• 5.5 Days
• Bukit Merah
• $2600 to $3500

Job Description

• Ensure that daily care routines are carried out in a manner that is prompt, hygienic, and consistent with the good child development principles including diapering, eating, napping, and transitioning between activities Ensure the safety of children through constant supervision, effective arrangement of space, and proper maintenance of equipment
• Create an open, friendly, and cooperative atmosphere in which children and parents feel comfortable and secure
• Responsible for the safety and hygiene of the children
• Provide experiences that promote individual expression through conversation, play, and creative interaction Complete progress reports and prepare a developmental portfolio for each child
• Ensure that parents receive adequate information about their child’s progress at the centre
• Assist the child in coping with anxiety during the transition phase (separation from parents when placed into infant care)
• Work with infant team to evaluate on learning environment in infant bay to optimise development and learning for infants

Job Requirements

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Registered with ECDA as EY1 or EY2
• First Aid Certification will be an advantage
• Passionate in nurturing infants and toddlers
• A team player with passion and interest in caring for and developing infants and toddlers
• Possess excellent interpersonal and communication skills.

Job ID: L8584773

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindlyemail your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509746

EA Licence Number: 02C4944

EA Registration Number: R23113846

EA Personnel: Andy Tein Yu Xiang

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Responsible for the smooth operation and administration of the Senior Care Centre at Toa Payoh. Lead and develop the team ensuring quality care, safety and meaningful activities for our clients. Drive customer service quality and collaborate well with community stakeholders and partners.

• Take charge of the Centres day-to-day operations to achieve a high level of customer service and client engagement
• Recruit, build, lead and supervise a competent and committed team to achieve centre / divisional / organisational goals and plan employee development to fill proficiency gaps
• Design, develop and oversee the running of all programs
• Deliver quality performance, operational efficiency and compliance through continuous improvements through supervision and coaching of teams performance to ensure client's health / physical / social / mental well-being and safety, and betterment of the centre
• Manage the conduct of client assessments during admission and periodic reviews
• Conduct multi-disciplinary case discussions
• Oversee the updating of clients Individual Care Plan (ICP)
• Manage administrative duties e.g plan & roster transport, activities and manpower as well as ensure financial / operational sustainability and accountability including budgeting, accurate financial reports, invoices, stock inventory, SOP, audits, documentation, etc
• Achieve minimum 95% utilization rate at a steady rate for Daycare
• Ensure the centre is well-positioned for service and financial audits
• Oversee feedback management
• Ensure centre facilities, equipment, and assets are in good working conditions and promptly carry out scheduled servicing
• Take care of the long-term strategic planning and development of the Senior Care Centre
• Collaborate with community stakeholders; AIC, Silver Generation Office, grassroots, RCs, healthcare entities e.g. hospitals, GP clinics, schools and other social service agencies. Also, funders, sponsors and volunteers to impact community through our services and network and foster integration of work and services within the organization

Requirements:

• At least 2 years experience as a supervisor or manager in senior care centre, dementia care, geriatrics or healthcare settings
• Passion and patience in serving the elderly clients
• Team player with good communication, interpersonal and organizational skills.
• Ability to listen and express clearly and concisely
• Able to work independently and under time constraints
• Ability to interact with Mandarin and dialect-speaking clients
• Singaporeans and local PRs preferred

Bachelor degree

Thank you for your application. We regret that only shortlisted candidates will be notified.

Position Available :

- Assistant Manager

- Branch Manager

Your may request your preference salary ..

Why Join Us?

WE'RE GROWING FAST AND OUR AMBITION IS HUGE WITH A MODERN FLEXIBLE MINDSET AND A GET-IT-DONE ATTIDUE !

- Walking distance to MRT

- Performance Bonus

- KPI Bonus

- Commission

- High Pay Above Market Rate

- 6-8 Off day Per Month

- Great Career Prospect & Development

- Word Of Mouth

Job Description ;

- Plan and implement sales and activities in order to meet the outlet's KPI for retention growth and profitability, and to contribute to the executive management of the company.

- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.

- Main point : Sales , Manpower , Customers and Operation Goes Smooth .

Requirement ;

- Min 2 years working relevant experience

- Self driven

- Proven document / report

- Pay slip for reference

Outlet's Located

- Century Square @ Tampines

- City Gate @ Beach Road

- Harbourfront Centre

- Novena / Raffles / Orchard

• To provide close supervision and ensure residents’ well-being are taken care of by being available and accountable for their whereabouts.
• To arrange with social worker on new admission, and to brief residents of the rules and regulations in the home.
• To develop positive rapport with the children and youths and be role model for the residents.
• To lead and conduct regular programmes and activities for the residents.
• To provide inputs during the development and review of care plans for residents under your care.
• To engage and encourage residents to participate in relevant programmes according to their individualised care plan.
• To manage and monitor (including of timely documentation) residents’ medical/behavioural conditions in a timely and professional manner.
• Ensure the living environment of the children and youths is clean and safe.
• To liaise with relevant stakeholders on residents’ educational matters.
• To lead and conduct team discussions and planning.
• To ensure proper documentation and handover of information for the smooth running of the Home.
• To utilise Home Management System for muster accountability and updating of movement.
• To support the implementation of the model of care in accordance with the needs and profile of the residents.
• Any other duties assigned.

Requirements

• Diploma in any discipline
• 2-3 years’ experience in social service setting
• Able to plan and coordinate daily routine, bonding and life skills programmes.
• Able to interact positively with children and youths.
• Able to enforce discipline standards in a fair and respectful manner.
• Good team player with a high level of initiative and independence.
• Good interpersonal communication skills.
• Able to do rotating shifts, would require to work night shifts