Total 10,110 customer experience manager job vacancies in Customer Service category in Singapore

Mon - Fri: Roster between 6.45am-7pm, not more than 44hrs per week

1. Receive and welcome the visitors with a polite and cheerful disposition

2. Register and enroll visitors facial recognition efficiently and accurately

3. Provide efficient queue management and crowd control where needed

4. Protect and maintain accurate and updated visitor records according to PDPA requirements

5. Key management including issue, return and accounting for all keys on a daily basis

6. Able to multitask and to work fast

7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

8. Monitor attendance and prepare report as needed.

9. Comply and adhere to SOPs, policies, guidelines and processes

10. Flexibility to change roster should there be a need to.

11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

12. To participate in digitisation exercises, organising files and documents as necessary.

Track record for excellent Customer Service

Able to learn quickly and adapt to changes.

Good interpersonal and communication skills

Good command of English (written and spoken).

IT savvy and familiar with common software.

WSQ certification in customer service is an advantage

Responsibilities

• Attend to phone enquiries (internal & external customers)
• Prepare quotations, purchase orders, sales orders and delivery orders
• Provide administrative support to the sales team in relation to the preparation of sales collateral material and quotations
• Daily updating of sales & stock related files to ensure that proper records are kept for month-end closing
• Assist in inventory control of spare parts
• Liaise with forwarders & movers for import/export issues and deliveries.
• Preparing monthly sales & stock reports for management
• Assist auditors in fiscal year-end inventory & other sales-related issues
• Documents housekeeping
• Data entry

Requirements

• Min. Diploma Holder
• Good team player and self-starter
• Organized, flexible and able to work under tight deadlines
• Work with minimum supervision
• Good communication and interpersonal skills
• Proficient in Microsoft Office
• Familiar with ERP systems will be an advantage
• Relevant experience preferred

Responsibilities:

• Handle customer sales inquiries ( phone, email or walk-in customers)
• Customer service at front desk
• Responsible for calling and SMS reminders to customers
• Responsible for cashier duties and accounts for transactions
• Responsible for administrative duties for the outlets
• Provide advice and guidance on products & package to customers
• Handling of other duties as assigned by the Manager

Requirements:

• Must be computer literate with good knowledge of MS office
• Pleasant and service oriented personality
• Must have good telephone etiquette
• Able to work on weekends and public holidays
• Preferably with experience although training will be provided

• Singaporean & PR only

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Location: Upper Thomson

Working hours: Monday - Thursday : 8.30am - 6.00pm, Friday : 8.30am - 5.30pm

Job Description:

• Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
• Comfortable in speaking to members of public and also provide written responses as necessary
• To work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft office, outlook etc.
• On-the-job training will be provided for use of internal systems
• Follows guideline on feedback handling
• To perform any ad hoc duties as assigned

Requirement:

• Diploma and above
• Experience in Customer Service is preferred
• Good attendance is expected

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9261

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

• Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters (eg. Endorsements, Cancellations, Payments, Complaints, etc)
• Using simple, clear and concise languages to communicate effectively with customers
• Ability to understand customers' needs and provide appropriate solutions and attention
• Manage all enquiries and requests according to our policies and procedures (strive for first call resolutions)
• Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Encourage customers to provide feedback from their experiences
• Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals
• Assist in any other assignments/duties as and when required.

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to mailto:[email protected]

EA: 15C7572

ID: R23115267

Job details:

Basic + AWS + Fixed Transport Allowance + Commission
Mon - Thurs 8.30am - 6pm; Fri 8:30am - 5pm (After probation, 1 day WFH/week)
Work Location: Tai Seng

Required Skills: Telemarketing

Industry: Transportation & Storage (Airlines Freight Marine Rail Infrastructure etc.)

Job Advert Description

• Responsible for new sales leads generation, quantifying and qualifying these sales leads
• Contact potential clients via multi-channels including calls, emails and live chat
• Utilize globally agreed selection criteria to assess potential clients before assign the lead to the sales team for further follow up.
• Assist in opening new client accounts in CRM. Ensure the customer information is available throughout the organization & adhere to the PDPA rules
• Update all activities in sales reporting tool in a timely manner

Requirements

• Diploma holder and above
• 2-3 years relevant experiences in telemarketing, customer service or sales environment
• Proficient in Microsoft Office Applications

**We regret that only shortlisted candidates will be notified**

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EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Job Scope:

• Attend to customers’ verbal / written queries.
• Liaise with internal and external customers on laboratory test services
• General administrative duties

Working Arrangement:

Contract Duration: 5 Months

Location: Perahu Road

Salary: $13/H

Working Hours:

Mon - Thurs : 8.00am - 5.30pm (8.5hrs);

Fri : 8.00am - 5.00pm (8hrs)

Role Requirements:

1. Proficient in MS Office
2. Good written and verbal communication skills

EA License No.: 96C4864

Reg. No.: R22110485

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About our client

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Customer Experience Executive (Automotive)

Overview:

· 5.5-day Alternate Saturday

Monday to Thursday : 8.30 am to 6.00 pm

Friday : 8.30 am to 5.30 pm

Alternate Saturday : 8.30 am to 12.30 pm

Job Responsibilities:

• Managing all frontline operation in an efficient manner.
• To meet Customer requirements and Principal standard.
• To achieve KPIs target set for all Upselling Programs.
• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.
• Coordinate service operation matters with other franchises (Ad hoc basis).
• Manage WIP invoicing.
• Achieving quality service and maintaining good customer relations.
• Attend to all complaint/feedback related to customer issue.
• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets.
• Assist in rolling out new program to up-sell new product within the centre.
• Assist in overseeing of on-time delivery of repair vehicle.
• Participate in Ad-hoc Project.

Job Requirements:

• Diploma / Degree in Automotive / Mechanical Engineering
• At least 3 years of working experience
• Good communication and interpersonal skills
• Able to work independently and is a strong team player
• Valid driver’s license

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions| MOM EA License: 21C0679 | UEN: 53435609E

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting CX/ Customer Workflow Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Responsibilities:

• Coordinate Logistics: Collaborate with operations teams to manage daily logistics activities.
• Manage Customer Transport Arrangements: Work with customers to arrange transportation for deliveries and prepare delivery reports.
• Build Customer Relationships: Establish and nurture strong relationships with customers.
• Prepare Quotations: Generate and submit accurate quotations to customers.
• Respond to Customer Feedback: Address customer inquiries and feedback promptly to ensure satisfaction.
• Handle Inquiries: Manage incoming calls and emails related to customer inquiries or complaints.
• Provide Shipment Updates: Deliver timely updates and pre-alerts regarding shipments to customers.
• Process Orders: Ensure customer orders are processed accurately and in a timely manner.
• Track Status: Monitor and update the status of shipments and orders regularly.

Requirements:

• Proven experience in logistics, supply chain management or a related field is a plus.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong sense of commitment and urgency to meet tight deadlines.
• Ability to work under pressure and handle multiple tasks simultaneously.
• A good team player with a proactive and problem-solving attitude.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Monday - Friday

8.15AM - 5.30PM

Location: West( company transport is provided)

Benefits:

Basic salary: $2000 - $2400 (Gross up $3000++)

AWS + VB + Quarterly Bonus + Other Good Benefits + Allowances + OT Payable if required

Salary Increment after 3 Months

Annual Leave 15 Days

Job Scope:

• Administrative Duties
• Import / Export Permit
• Prepare Packing List
• Arrange Shipments
• Provide Excellent Customer Service
• Other Duties as Assigned

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Tai Yen Wen(Eunice)
Registration Number: R22105780

EA Licence No: 24C2293

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Overview

Customer Technology Architect- Data and AI

We are seeking a highly motivated and passionate customer advocate with expertise in AI and machine learning technology. This is a customer-facing, hands-on technical role that spans design, build, and operate, with a focus on solving customer problems and removing technical blockers or adoption challenges in AI.

As the AI Customer Advocate, you will be responsible for technical customer engagements and will work on the most challenging and exciting projects. You will work with select customers to solve their business problems using AI/ML, which may involve reusing existing models, refining/customizing models, or building new models.

Our team is diverse, inclusive, and mission driven. We encourage a growth mindset and prioritize innovation in our work

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As the AI Customer Advocate, you will focus on large-scale, generative AI models with deep understandings of language and code to enable new reasoning and comprehension capabilities for building cutting-edge applications. You will apply these coding and language models to a variety of use cases, such as writing assistance, code generation, and reasoning over data.

Your responsibilities will include:

• Work with Azure AI/OpenAI services to build and train models, create custom models for use cases, and optimize custom models.
• Exposure to ChatGPT and DALL·E 2.
• Incoming data validation, quality checks, and processing with tooling.
• End-to-end scenario implementation involving multiple cognitive services and integration with other Azure services.
• Collaborate with key stakeholders and contribute to the full development life cycle, including requirements analysis, architecture design, testing, and customer POC implementation.
• Explore and source a wide variety of data as a data enthusiast.
• Formulate real-world enterprise scenarios into machine learning problems and think of optimal ways of solving.
• Wrangle large datasets on the cloud to understand the properties of the data.
• Transform data into innovative features/signals that can improve machine-learning tasks.
• Participate in end-to-end machine learning model lifecycle, from prototyping, implementing & evaluating ML and DL models, followed by deployment and monitoring using Azure.
• Work in a team of engineers, data scientists, and UX experts to deliver an intuitive, robust solution to the customer.

Qualifications

Basic Qualifications:

• BS or MS degree in STEM.
• 8+ years as a technical solution architect or technical consultant, with some experience with ML or Data expertise
• Experience in working with cloud-based conversational AI services.
• Knowledge and demonstrable skills in deep learning architectures and implementation using Pytorch, TensorFlow, or other frameworks.

Preferred Qualifications:

• Ability to leverage APIs and other relevant data science & data analytical tools such as Azure Machine learning, Synapse with strong data analytics & debugging skills.
• Base level understanding of Open AI and Azure Cognitive Services like Speech Services, LUIS, Computer Vision.
• Comfortable in automated deployments using CI/CD pipelines in Azure DevOps and MLOps.
• Strong communication skills (verbal and written) with the ability to communicate across teams, internal and external, at all levels.
• Problem-solving skills with a deep passion and empathy for customers.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Customer Service cum Logistics

Location: Lavender

Working Days: 5 Day A Week

Working hours : 9am-6pm

Salary : $3500 - $4500

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Customer Service Officer- Part-Time Position

· Responsible for front desk duties and day to day housekeeping

· Receiving members/visitors and attending to telephone calls.

· Managing online Zoom Classes.

· Handling booking, cancellation and reconfirmation requests.

· Reconciling of daily sales, generating daily closing reports.

· Data entries and organizing or maintaining filing records.

· Ad-hoc duties assigned by Operations Manager.

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

- 6 months renewable contract

- Up to $3300

- Monday – Friday, 8.45 am – 5.30 pm

- West area (Shuttle service provided)

Job Responsibilities:

The incumbent will be responsible but not limited to:-

• Assists in handle and resolve all customer queries effectively and promptly.
• Delegate calls to respective technician.
• Escalating service support issue when required, and follow up on problematic calls.
• Review, verify and updating of completed jobs such as technical and general service (GS) etc.
• Preparation of supporting documents for credit and debit note.
• Uploading of meter reading and generation of Meter Reading Report.
• Any other adhoc duties assigned.

Period:

• 6 months renewable contract

Location:

• West area (Shuttle service provided)

Working hours:

• Monday – Friday, 8.45 am – 5.30 pm

Salary:

• Up to $3300

Job Requirements:

• Candidate must possess at least Secondary School, "N" Level or higher.
• 2 to 3 years of customer service experience in call center.
• Proficient in MS office applications, especially Excel formula & pivot table.
• Candidate with experience in SAP System is preferred.
• Customer centric mentality, comfortable handling customers’ calls and emails.
• Good project management skills with strong communication skills.
• Excellent skills in time management to be able to meet deadlines and pressure and to perform multiple tasks concurrently.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• 5 days work, Mon- Fri
• Medical and Dental Claim
• Performance Bonus & 13 months

Responsibilities:

• Liaise with internal teams (sales, warehouse, engineers) and external parties.
• Gather engineer feedback and communicate with distributors.
• Coordinate with suppliers for orders, lead times, and stock replenishment.
• Process internal purchase orders and maintain records.
• Update order status and shipment schedules.

Requirements:

• Diploma in relevant field.
• At least 2 years of relevant experience.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)