Total 19,531 customer service manager job vacancies in Customer Service category in Singapore

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Issue quotation for all Refuse Handling Equipment and & Refuse
  Collection Vehicle, repair jobs.
• Email comprehensive maintenance quotation to customer and process renewal.
• Pass documents for billing to accounts department promptly.
• Assist maintenance and service team on documents.
• Reply to emails for breakdowns and repair jobs, promptly.
• Prepare and scan maintenance checklist monthly email to customer.
• Maintaining E -copies documents in the server and filing hardcopies.
• Prepare labour costing for accounts department, twice monthly.
• Update and check the maintenance schedules are completed.
• Coordinate with the technicians on the servicing schedules.
• Provide technician with details to attend emergency breakdown.
• Updating store on withdrawal of items under job numbers.
• Issue material/operation form, to purchasing department to order items, locally.
• Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
• Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

Job Description

1. Be responsible for on-site service of marine equipment such as ballast water management system, desulfurization and denitrification system, and dual fuel gas supply system.

2. Assist in customer relationship maintenance and market development work.

3. Assist in receiving and dispatching spare parts, as well as managing warehouse and office.

Requirements

Requirements include but not be limited to the following points: Applicants need to be proficient in software and related skills.

Skills Requirement:

1、 Familiar with electrical and automation related knowledge, with experience in PLC utilize（Mitsubishi/Omron）.

2、 Possess basic knowledge in the marine industry and ship equipment.

3、 Adapt to a work environment without fixed schedule（occasionally）.

Proficient in English speaking and writing.

Pluses

- Have experiences in maintenance work, such as BWTS or other marine electrical equipment.

- Ability to communicate in bilingual.

- Passionate in communication.

Job Scope

• Customer Service: Greet and seat guests, take orders, and provide menu recommendations.
• Order Accuracy: Ensure orders are taken correctly and delivered promptly to customers.
• Food Preparation Assistance: Help with simple food plating or drink preparation, if needed.
• Cleanliness: Maintain cleanliness of dining areas, tables, and utensils.
• Cashiering: Handle payments and manage receipts at the end of service.

5.5 days work week

Working Location: Islandwide

AWS

Meal allowance/ Meal provided

Medical Benefits and Annual Leave

Career Advancement

TEY GUAN HONG R22110793

ENSURE MANPOWER CONSULTANCY PTE LTD 23C1607

• Single Point of Contact for our customers and be available all operational events and escalations.
• Driving 24/7 Day-2 team on technical grounds to align with customer expectations and contracts.
• Knowledge on Core products and technologies of Cisco is a must
• Knowledge on Aruba Clearpass, Fortinet & Palo Alto Firewalls are preferred experience.
• Planning, Monitoring and Delivery of operations tasks timely and successfully
• Understand the support contract types for each customer and deliver service based on their agreed scope and SLA
• Understand the process and practices related to support Tools, Templates and Standard Operating Procedures.
• Building relation with vendors and partners for product support problems and managing customer expectations accordingly.
• Driving all escalations on technical grounds and manage customers accordingly for the resolutions.
• Maintain team bonding with all the support engineers and mentoring on support delivery.
• Build and develop standard operating procedures, technical documentation, knowledge base.
• Ability to conduct postmortem and root cause analysis to clearly identify the issue and develop prevention plan/strategy is a key requirement.
• Proficient in producing RCA and IR reports for all high severity/priority incidents and presenting customer with confidence.
• Involve actively with cross-function teams to engage and co-ordinate to represent Logicalis as One and improve support functionality.

The Individual and their Experience:

• Minimum 8+ years of relevant experiences in Networking technologies with not les than 5 years of experience in Network Operations as a Lead.
• Intermediate level of understanding on Networking concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, NAC, etc.
• Proven track record of leading operations and customer management with effective communication and presentation.
• Strong, smart-working attitude with ability to work well under pressure and high demanding customer environment during crisis.
• Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both Logicalis and customer management.
• Out-of-box thinking is mandatory during escalations to manage customer, vendors, technical teams for setting right expectations and finding quick resolutions.
• Proficient in communicating and written skills in English
• Proficient in writing Incident Reports, RCA and general reporting for QBRs.
• Candidate with CCNP or equivalent technical certification.
• Candidate with ITIL Foundation certified.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities

• Provide courteous and efficient food and beverage services to the customers
• Ensure cleanliness and good ambient within the restaurant and have tables ready for dine-in customers
• Attend and respond to customers’ needs promptly and professionally
• Answer questions or make recommendations (new products, offers) to customers
• Assist in the serving of the menu-items to restaurant patrons at their seats
• To work closely and cultivate strong teamwork with all colleagues and ensure smooth operations
• Adhere to company’s standard operating procedures
• Any other ad-hoc duties and responsibilities as assigned

Requirements

• Entry level candidates are welcomed
• Willing to commit on weekends and public holidays
• Strict sense of hygiene and safety standards
• Provides good Customer Service
• Basic language skills

Job Description & Requirements

1. Assist the supervisor on receiving incoming packed mattresses for delivery to the client/ wards in the hospitals.
2. Assist the milk run drivers on loading and unloading of mattresses from the vehicles, with assigned supervisor on ground to supervise the entire process.
3. Assist the supervisor on organizing and transferring of all soiled mattresses to the correct location for milk run collection, ensuring clean/ soiled mattresses is clearly segregated.
4. Assist the supervisor on all installations and terminations (collections) of air pressure and hospital foam mattresses.
5. Follow strict compliant to soiled/ clean segregation within the hospital.
6. Remain compliant and do not disseminate patient’s information (i.e., NRIC, address, etc.) under the Personal Data Protection Act (PDPA).
7. Remain compliant to hospital PPE and hygiene procedures.
8. Update the supervisor on all installation and termination reports daily.
9. Updates the supervisor on all equipment buffer and excess daily for assets management purposes.
10. Report breaches of safety to the supervisor immediately.
11. Takes up tasks and assignments as and when assigned by the supervisor/ operations manager.

Job Requirement

1. 5-day work week on rotating shift, 9.00am to 5.00pm.
2. Work done involves certain lifting and moving of items, must be able to lift heavy objects and able to stand for a long hours.
3. Customer service oriented personally or with experience in providing on-site customer service.
4. Good to have a Class 4 Driving License.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Job Responsibilities

• Greet and seat customers in the restaurant, ensuring they feel welcome and attended to.
• Take and serve orders promptly, accurately, and efficiently, with a focus on delivering a memorable dining experience.
• Provide detailed information about the menu, including yakitori dishes, beverages, and daily specials, to assist customers in making informed choices.
• Prepare and serve beverages, including alcoholic drinks, with a high level of expertise and presentation.
• Maintain cleanliness and organization of the bar area, including stocking and replenishing supplies as needed.
• Assist with setting up and closing the bar area, ensuring it is ready for service.
• Handle customer inquiries, special requests, and feedback with professionalism and a positive attitude.
• Work closely with the kitchen staff to ensure timely and accurate delivery of orders.
• Process payments, manage bills, and ensure accurate cash handling and transactions.
• Uphold the restaurant’s standards of service, quality, and cleanliness at all times.
• Collaborate with team members to create a harmonious and efficient work environment.

Job Requirements

• Previous experience in a similar role, preferably in a high-end or Japanese restaurant setting.
• Strong customer service skills with a friendly and outgoing personality.
• Basic knowledge of Japanese cuisine, particularly yakitori, and a willingness to learn more.
• Experience in bartending or beverage service is a plus.
• Ability to work efficiently in a fast-paced environment while maintaining a high level of attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Flexibility to work evenings, weekends, and public holidays as required.

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Zenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.

Job Scope

· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues

· Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

· Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback

· Handle emails as assigned by team leader

Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE ‘O’ Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

· Friendly and Progressive Work Environment.

· Great Career Progression.

· Work from Home Leave

· Annual Leave up to 21 days

· Festive Leave

· Birthday Leave & Birthday Voucher

· Dress Code : Smart Casual

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· Five (5) day work week, Monday and Friday : 8.30am to 5.30pm, 9.00am to 6.00pm, 9.30am to 6.30pm (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Job Summary

We are seeking a friendly, customer-focused Customer Service Officer to join our automated car wash team. You’ll play a key role in ensuring a positive experience for our customers, helping them navigate our automated systems when staff is not present, and performing basic car cleaning services.

Key Responsibilities

• Customer Assistance: Greet customers warmly and provide guidance on how to use our automated car wash system, especially when other staff members are not around.
• Basic Car Cleaning: Perform essential car cleaning tasks, including washing, vacuuming, and other related services.
• Customer Satisfaction: Put a smile on customers' faces by delivering helpful, friendly service and ensuring they have a positive experience.
• Maintenance and Safety: Ensure a clean and safe work environment, reporting any issues with equipment or facilities as needed.

Basic Requirements

• Experience in Car Washing: Familiarity with basic car wash tasks like washing, vacuuming, and drying vehicles.
• Customer-Friendly Attitude: Ability to engage with customers warmly and professionally.
• Reliability: Able to work independently and handle customer interactions when no other staff are available.

Good to Have

• Detailing Background: Prior experience with car detailing is an advantage and will be highly regarded.

Work Location

• Main Location: Ang Mo Kio Industrial Park 2.
• Flexibility: May be assigned to other outlets if additional support is required.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description

• Make calls to prospective / new customers from sources provided
• Calling from available database of existing clients or new clients with interest
• Attend to customer enquiries
• Identify and assess customer’s needs
• Schedule appointments for customers
• Reminder to new customers for appointment through calls/SMSs
• Build sustainable relationships of trust through open and interactive communication
• Meet personal sales targets and call handling quotas
• Handling of inquiries, complaints and feedback
• Generation of daily report
• Liaison with Branch Managers on turn ups

Job Requirements

• Candidates with experience in the Beauty & Wellness industry are preferred.
• Able to speak Mandarin to liaise with Chinese speaking employees.

Other Details

• Basic + High Commission + Incentive
• Competitive salary and benefits package.
• 5-day work week (able to work at least 1 weekend per week)
• Working hours from 10am - 7pm
• Work location: Sin Ming Lane (near MRT)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Do you thrive in a collaborative environment where your unique perspective is valued?

We are a well-established company in the distribution of Semiconductors and Electronic Components, with a presence across Southeast Asia since 2008. We take pride in fostering a workplace that celebrates the richness of different cultures and backgrounds. Our team thrives on building strong connections and delivering exceptional service to our diverse customer base. As part of our expansion plans, we're seeking a passionate Customer Service Officer to join our growing team!

In this role, you'll play a key part in supporting our sales team by:

• Backend Support: Providing exceptional backend support
• Customer Relationship Management: Handling customer inquiries through phone calls, emails, and electronic communications
• Order Processing: Processing customer orders efficiently
• Order Notification: Expediting orders and keeping customers updated on shipments
• Order Management: Managing open orders and ensuring they meet customer requirements
• Customer Assistance: Advising customers on upcoming schedules, shipments, and discrepancies
• Follow-up: Following up on critical orders to guarantee on-time delivery
• Samples: Handling sample requests
• Logistics: coordinating with customer and logistic department for shipping
• Administration: Maintaining general filing systems
• Feedback: Contributing to scorecard management (as required)

We're looking for someone who:

• Experience: Has 1-4 years of experience in customer service
• (Entry-Level candidates are welcome!)
• Industry Experience: Ideally has experience in the electronics industry. Others industry with positive attitude are welcome.
• Skills: Possesses excellent communication and interpersonal skills
• Able to communicate effectively in English & Mandarin to liaise with Chinese suppliers
• Proficiencies: Is proficient in using PCs and Microsoft Office applications
• Growth Mindset: Is eager to learn and grow with the support of a team and dedicated supervisor
• Ambition: Is passionate about career advancement

We offer:

• Training: Substantial training and guidance to help you succeed
• Supportive Work Environment: A collaborative work environment that celebrates your unique perspective
• Networking: The opportunity to build strong connections with a diverse customer base
• Bonuses: A bonus structure based on individual, team, and company performance
• Competitive Salary: A competitive salary commensurate with experience and qualifications

Position: Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm & Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Summary:

The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties.

Job Description:

1. Financial & Enrollment:

• Market and promote CLC courses to potential students.
• Engage in daily prospecting activities.
• Assist in the preparation of enrollment reports.
• Perform cashier duties, including the collection and banking of daily cash and cheques.
• Monitor and follow up on outstanding payments.

2. Area Marketing:

• Collaborate with the Centre Manager to conduct Area Marketing and Industry Colleagues' Surveys.
• Distribute leaflets, brochures, course information, and promotional materials.
• Assist in designing and producing in-house promotional materials.

3. Customer Service:

• Manage the customer service counter, ensuring a high level of service quality.
• Provide excellent customer service by addressing customer and prospect inquiries, feedback, and complaints.
• Attend to all requests from teachers, students, and customers.
• Conduct Customer Satisfaction Surveys.
• Maintain up-to-date files and records.

4. General School Operations:

• Conduct daily checks to ensure school safety and cleanliness.
• Monitor the condition of studios and equipment on a daily basis.
• Update and maintain notice boards.
• Handle sales of stocks and textbooks to students, teachers, and customers.
• Monitor stock levels.
• Assist in preparing operations reports. - Update the SMS system.

5. Other Responsibilities:

• Handle daily general administration tasks and support service operations.
• Assist in organizing and participating in school activities.
• Address any other related issues as assigned.

Requirements:

• Preferably, candidates should have sales experience.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office.
• A team player with a positive attitude.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Summary:

We are seeking a dedicated Patient Service Associate (PSA) to join our TTSH@Home Virtual Ward team. As a PSA, you will play a vital role in supporting patient care at home by coordinating services, managing patient data, and ensuring operational efficiency. Your responsibilities will directly impact patient outcomes and contribute to a seamless care experience.

Key Responsibilities:

• Patient Enrolment and Care Coordination:

- Guide patients and caregivers through the enrolment process, providing service details, advising on charges of service, and offering financial counselling as needed.

- Coordinate and schedule care services to ensure patients receive timely and appropriate care.

• Administrative and Logistical Support:

- Accurately record charges for consumables, services, and treatments provided

- Manage logistical needs for patients to continue care at home, including supplies and equipment.

- Perform system administration for patient admissions, discharges, and transfers, and ensure accurate data entry and audit compliance.

• Data Management and Reporting:

- Support data collation related to patient progress, patient flow, and operational metrics and ensure all documentation and patient information is compliant with hospital policies, clinical protocols, and regulatory standards.

• Service Quality and Improvement:

- Demonstrate exemplary service quality, assist with service recovery when needed.

Job Requirements:

• Qualities:

-Passionate about improving patient outcomes and advocating for virtual care services.

-Strong communication skills, teamwork, and the ability to work independently.

• Education & Experience:

-Diploma in any discipline; preferred fields

-Candidates with 1 year experience, ideally in care coordination, case management, or public healthcare are preferred.

-Proficiency with MS Office and various IT applications related to patient care.

• What We Offer:

-Opportunities for professional growth in healthcare.

-A collaborative work environment where your efforts support innovative patient care solutions.

Service Engineer (Chiller / Air-handling Unit)

Job Info:

• Basic $3500 - $4000 + VB
• 5 Days, Monday - Friday 8.30am - 5.30pm
• Location: Ang Mo Kio

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air conditioning, Chiller, ACMV or HVAC systems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Lee Tau Shen
Registration Number: R22109698
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Benefits

1. Competitive Salary: Earn up to $2,800 basic, plus variable bonuses for outstanding performance.
2. Work Schedule: Enjoy an alternating 5- or 6-day work week
3. Training Opportunities: Receive comprehensive training, even if you lack prior experience, with a supportive environment for learning and growth.
4. Dynamic Work Locations: Choose from multiple exciting locations, including Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.
5. Career Development: Opportunities for advancement within the company, with regular performance reviews and chances to grow into leadership roles.

Job Description

We are seeking a Service & Bar Associate / Lead to join our vibrant and customer-focused team. You will play a key role in delivering exceptional service, preparing beverages and food, and maintaining operational standards.

Roles & Responsibilities

• Customer Interaction: Greet and engage with customers, providing friendly and attentive service.
• Beverage & Food Preparation: Craft coffee-based beverages, teas, and menu items following our unique recipes and procedures.
• Service Excellence: Serve food and beverages while ensuring a high standard of customer satisfaction.
• Menu Knowledge: Be well-versed with the menu to make recommendations to customers.
• Order Management: Follow standard operating procedures for order-taking and food & beverage preparation.
• Cashier Duties: Handle payments and maintain accurate cash register records.
• Station Setup: Ensure workstations are properly set up and stocked before the start of each shift.
• Cleanliness & Maintenance: Keep work areas clean and orderly, and manage inventory efficiently.
• Stock Management: Monitor and replenish inventory to support daily operations, minimizing wastage.
• Team Support: Assist in various tasks as needed, contributing to the smooth operation of the establishment.

Requirements

• Experience: Preferably 1 year of service experience, though not mandatory. Training will be provided for those new to the industry.
• Work Ethic: Demonstrates initiative, strong work ethics, and a desire to learn and improve.
• Personality: Warm, cheerful, and customer-oriented.
• Communication: Strong communication skills, fluent in English (additional languages are a plus).
• Team Player: Capable of working both independently and collaboratively.
• Flexibility: Willingness to work shifts, including weekends and public holidays.

Additional Information

1. Salary: Up to $2,800 basic plus variable bonus.
2. Work Week: Alternating 5 or 6 days per week (e.g., 5 days in the first week, 6 days in the second), including weekends and public holidays.
3. Shifts: 8 or 10-hour shifts, with the earliest start at 7am and the latest end at 7:30pm.
4. Locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, East Coast.

· Propertable setting including setting up items such as crookery and menu

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers，inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties such as drinks preparation and housekeeping

· Dishwashing when required.

· Perform other reasonable job duties as requested by Supervisors

· 餐桌摆设, 包括餐具, 菜单

· 补充餐具用品, 如纸巾、餐具、调味料

· 为顾客带位和安排座位

· 呈上菜单给顾客,告知顾客餐馆的促销并回答顾客对于菜单上的疑问,应要求提供建议

· 为顾客点菜,准备饮料或甜品

· 为顾客呈上食物或饮料

· 顾客用餐完毕后,为顾客清理桌面，把碗碟或杯送到厨房以备清洁

· 协助顾客买单

· 负责开店和关店的餐饮准备和清理工作

· 执行主管所委派的其他合理工作