Total 7,360 executive officer job vacancies in Customer Service category in Singapore

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Reporting to Manager, Logistics, this position will manage the Logistics Service Providers (LSPs) to drive daily Standard Operating Procedure (SOP) compliance and achieve Key Performance Indicator (KPI) targets. The candidate will also conduct investigation to address logistics quality issues and implement projects to seek improvements in areas of workplace safety, process productivity and cost reduction.

Responsibilities:

• Manage LSPs providing Plant logistics, external warehousing and trucking services
• Resolve daily operational issues directly with LSPs and stakeholders
• Prepare and upkeep SOPs and Work Instructions
• Plan daily transfers from plant to external warehouses
• Investigate customer complaints to identify root cause and implement action plans
• Lead implementation of assigned projects and suggest quality improvement initiatives
• Conduct KPI review meetings with LSPs and lead them to meet performance targets
• Conduct scheduled audits on LSPs and implement improvement plans
• Prepare monthly reports on stock reconciliation, cargo damage/ loss, etc.
• Process LSP invoices in a timely manner, and resolve billing disputes with LSPs
• Conduct annual physical stock take and perform stock reconciliation
• Perform data analysis to identify trends and insights to support business improvement

Requirements:

• Diploma in Logistics or Engineering related discipline with at least 3 years of experience in handling warehousing and trucking operations for resin products
• Candidate with logistics experience in a chemical manufacturing plant preferred
• Knowledge in Warehouse Management System and inventory management practices
• Self-motivated, resourceful and able to work independently
• Team player with good communication and presentation skills
• Proactive individual with good follow up skills
• Proficient in PowerPoint and Excel tools/ functions
• Willing to accept job rotation within Logistics Division

Job Description

Benefit Summary:

• Salary: Basic up to $3,000
• Working Days: 5 Days
• Working Timing: Retail hours (9.5hours)
• Location : Central
• AWS + average 2.5months variable Bonus
• No experience required

Job Descriptions:

• Manage the customer service counter (concierge) during mall operational hours
• Attend to tenant and shopper’s enquiries/feedback via various sources
• Provide directional assistance to internal/external shoppers
• Promote shopping mall loyalty program and its events
• Handle the mall mainline with incoming calls and respond to live chat swiftly
• Assist with mall redemptions and activities
• Responsible for handling all redemption, and ensuring inventories & counter stocks are tallied in the CRM
• Assist with the selling of shopping mall gift vouchers and merchandise
• Ensure that mall collaterals are replenished daily

Interested Applicants, kindly click on "APPLY NOW"

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for 5 Student Services Executives to assist in our new classes (both Kallang & Woodlands campus)!

[Responsibilities]

• Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in facilitation of training
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Plan and submit trainers' monthly calendar, trainer hours report
• Assist in the company’s continuous improvements and training related areas

[Requirements]

• Able to commit on weekend classes (5 days work week)
• Candidate must possess at least "O" Level or equivalent.
• Minimum 1 year of relevant experience in an Administrative or Customer Service role
• Good follow up and coordination skills
• Proficient with Microsoft Office

[Working Shifts/ Hours]

• Weekday class
• Mondays to Fridays - 8:30AM to 6PM
• If taking over weekend classes, Friday - 1PM to 10PM

• Weekend class
• Saturday - 8:30AM to 7PM
• Sunday - 8:30AM to 5PM

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working days: Mon - Fri (8.30am - 6pm) (Working Overtime required)

Work location: Novena / Clarke Quay

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] AND WhatsApp to 9857-9292 for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Permanent, 5 days, Kallang

Our client

Security solution and security system company (hardware software, manpower)

Year in business

25 years

Geographical exposure

Global

Product:

Integrated security management, Managed Services, Unified Security systems, 24hr Monitoring Center, robotics, video management solutions, identity management, VMS, Access Control, Situation Awareness, Corporate Security, Cybersecurity, Government Security, Public Security, School Security, Facility Security, Command Centers, Alarms Monitoring, Enterprise Security, Retail Security, Artificial Intelligence, Analytics, Managed Security, Smart city, IOT, and Monitoring

Job scope

· To lead a team of maintenance and service team members

· To allocate work load and manpower

· To manage client’s expectations for optimal results and foster relationship and Familiar with service deliveries standard

· Be responsible for operationally managing multiple aspects of the team.

· Hands on technical know how

Requirements:

· Min diploma in Electrical/Electronic Engineering

· 3 years working experience in security system/ extra low voltage system

· proficiency of security system configuration, application programming and integration with multiple brands.

· Technology savvy (hardware & software)

· Track record of Integrating of Security Management Systems, CCTV systems

· Track record of leading a maintenance and service team.

Work location :Redhill

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

• Ensure seamless and smooth check in/out of guests/members.
• Collect payment.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Handle telephone/walk-in enquiries regarding bookings and reservations for rooms.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Generate daily check-in lists for security & housekeeping info.
• Ensure adequate supply of stationeries for smooth daily operations.
• Submit monthly photocopier meter record.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found item.

Job Requirements:

• ‘N’ level & above with 1-2 years of relevant experience.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• Input enquiry details into CMS to maintain updated prospective member records on a daily basis.
• Handle enquiries by members via phone calls and emails on a daily basis.
• Update members’ account services requests into CMS to maintain updated membership records on a daily basis.
• Update members’ payment record into CMS to reflect updated payment records on a daily basis.
• Call prospective to close sales on a monthly basis.
• Remind expiring members to renew membership on a monthly basis.
• Replenishment of forms and brochures on a monthly basis.

Job Requirements:

• 'N' level & above with 2 years working experience in Customer Service/Membership services.
• 5 day work.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

1. To provide operations support for the smooth and
effective operations of the school.

2. Tomaintain the general cleanliness of the school
including equipment(s) and workplace.

3. To lock and unlock the doors of the classrooms and other rooms
in the school.

4. Ta open/close windows and doors of classrooms and other
rooms in the school.

5. Toopen and close the gates, doors of office and other
buildings within the school premises.

6. To provide logistical support for school events and
activities including carrying and arranging furniture,
equipment, refreshments, etc.

7. To assist in the preparation of logistics and equipment.

8.To help carry stock, furniture, etc.

9.To relief other operations support officer.

10.To perform any other duties assigned by the Principal, Vice-
principals, Operations Manager or any other authorised officer.

Location (Nearest MRT): Tanjong Katong

Salary: $2,500 to $3,000

Duration of Work: 6 Months Contract (Extendable)

Work Days & Hours: Mon- Fri (8.30 am - 6 pm)

Responsibilities:

• Calling and receiving call from internal and external teams on the enquiry of the services as well as checking with customer on the feedback.
• The team size that they need to liaise wise will be less than 100.
• Handle call in from customer and partner on service delivery enquiries
• Handle email and keep customers are updated on the timeline and progress of implementation on the enquires.
• Assist the team to study Post Mortem on problematic provisioning cases to review and improve on the provisioning processes with stakeholder and products.
• To manage customer relationship during the service delivery/ projects through strong governance
• Monitoring customer satisfaction levels through seeking customer for feedback and areas of improvement
• Assist to perform and manage escalated cases for all customer experience issues.
• Any other tasks as assigned by Supervisor.

Requirements:

• Min A level/Diploma
• Added advantage if your portfolio was from telco related, building management and customer relationship management engineering background

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

• Follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc.
• Providing support to the sales team.
• Assisting the sales team to arrange with customers on the servicing of products.
• Handling of 1-to-1 exchange process.
• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc).
• Respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• Ensure that display sets are in proper working condition at point of sales.
• Manage our service partners.
• Ensure that leads provided are promptly attended to.
• Provide product information and details to enquiries by our service partners.
• Scheduling of installations for our customers with our service partners.
• Handle feedback from customers with regards to our service partners.

Job Requirements:

• 2 Year of relevant working experience.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

The Remittance Advice Office Staff plays a crucial role in facilitating and managing remittance processes within an organization. This position involves handling incoming payments, verifying accuracy, and ensuring timely processing. The primary responsibility is to ensure that all financial transactions related to remittance are executed efficiently and in compliance with company policies.

Key Responsibilities:

Payment Processing:

Receive and process remittance advice, payments, and related documents from customers and clients.

Verify the accuracy of payment details, including amounts, account information, and transaction references.

Record Keeping:

Maintain accurate and up-to-date records of all incoming payments and remittance transactions.

Organize and file remittance documents for easy retrieval and reference.

Communication:

Communicate with customers, clients, and internal departments to resolve any discrepancies in payment information.

Respond to inquiries regarding remittance processes and payment status.

Data Entry:

Enter payment details into the company's financial system or database accurately and promptly.

Ensure the confidentiality and security of sensitive financial information.

Reconciliation:

Reconcile remittance records with financial statements to identify and resolve any discrepancies.

Collaborate with accounting or finance teams to ensure accurate reporting.

Reporting:

Generate and provide regular reports on remittance activities, payment trends, and outstanding balances.

Contribute to the analysis of remittance data for decision-making purposes.

Compliance:

Adhere to company policies, financial regulations, and industry standards related to remittance processes.

Stay informed about changes in regulations affecting payment processing and incorporate updates into daily tasks.

Customer Service:

Provide excellent customer service to clients and internal stakeholders, addressing any concerns or inquiries promptly and professionally.

Continuous Improvement:

Identify opportunities for process improvements to enhance efficiency and accuracy in remittance procedures.

Collaborate with cross-functional teams to implement changes and streamline workflows.

Qualifications and Skills:

High school diploma or equivalent; additional education in finance, accounting, or a related field is a plus.

Proven experience in payment processing or a similar financial role.

Strong attention to detail and accuracy in data entry.

Excellent communication and interpersonal skills.

Familiarity with financial software and databases.

Ability to work independently and as part of a team.

Those have multilanguange - ability communicate with Indo- China Market ( Burmese ) ability would be advantanges.

Those

Knowledge of relevant regulations and compliance standards.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

External

• Develop and manage customer relationship with all counterparts to expand product reach in the market. Ensuring business expansion through distribution.
• Gain understanding of customer base, competition, and pricing; Develop and implements strategic sales plans within the channel.
• Manage customer profitability including efficient sales and trade spending against budgets.
• Achieve / exceed KPI set with the customer and report on monthly results.
• Analyse customer monthly sales performance and develops recommended action plans as needed.
• Meetings with customer and conducting instore visits to ensure compliance in stores.
• Maintain a healthy inventory at customer warehouse while achieving the channel sales objectives.

Internal

• Work in close partnership with brand and trade marketing to ensure development and implementation of category strategy and ensure smooth and successful execution on ground.
• Monthly forecast review to ensure that supply can meet channel demand trending.
• Timely submission of finance accural and knockoff.
• Overall continuous improvement – identifying opportunities for efficiency and profitability management of category.

Requirements:

• Bachelor Degree / Diploma level in a Commercial subject.
• Relevant experience with a fast moving consumer goods company with at least 3 years key account management skills. Experience in Traditional Trade is preferred but not a must.
• Additional functional experience, preferably in Marketing, Trade Marketing and/or Finance is an advantage.
• Experience of influencing and engaging in customer organizations.

Salary: $ 3000 - $ 3200 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio

Key Objectives:
To performs accounting services and providing administrative support. Assist with the maintenance and updates of finance policies and processes.

Responsibilities:

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommend new or improvements to finance work processes.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.
• Ensures compliance with local government requirements
• Perform other related duties as necessary or assigned

Requirement:

• At least Diploma in Accounting / Finance or related fields
• Minimum 2 years of relevant experience in Accounting
• Able to maintain full set of account
• Proficient in accounting and tax preparation software

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

Company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

Other info: Need this person to join asap. Someone experience in SC shipping experience.

Other benefits include 18 days AL per annum, $1000 outpatient claims per annum (Pro-rated according to contract duration)

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Full Time/ Part-Time Patient Service Officer (TCM Clinic)

Job scope and responsibilities:

· Attend to patients and perform front-desk reception duties such as patient registration, appointment making, billing, etc.

· Administrative duties such as insurance claims, etc.

· Herbal medication dispensing, packing and stock taking.

· Assist TCM Physician during consultations if required.

· Maintenance of hygiene and cleanliness of clinic.

· Any other duties as required.

Requirements

· Experience in healthcare setting would be an advantage.

· Good interpersonal and communication skills.

· Good customer-service mindset.

· 5.5 day work week (may include evening sessions and/or weekends) [Part-Time Option available]

· Bilingual verbal and written communications.

If you are focused, work well in a team and is willing to work hard, we believe you can benefit a lot from joining our clinic.

Send your CV or resume to [email protected] to apply today. We regret that only shortlisted candidates will be notified.

Job Description:

• Handle all inbound calls routed into customer service hotline through 1800-881-1111.
• Speaks with empathy over the phone especially to all kinds of related termination requests directly from customers and direct request to Retention Team.
• Contact account holder via outgoing phone calls and email to remind them on their outstanding payments and commit dates for payment.
• Build and maintain relationships with customers by liaising directly with customers on any queries/issues related to billing.
• Monitor and follow up with account holders on payment dates.
• Raise waivers or credit notes for customer dispute cases when necessary
• Maintain accurate and timely records and tracking of all billing cases
• Assist in the preparation of reports and accounts loading.
• Help in sending statement of account, reminder letters and tax invoices to account holders.
• Any other ad hoc administrative duties.

Requirement:

• 1-2 years’ relevant experience within a Customer Care Centre, understanding of Security Monitoring Centre or equivalent experience is preferred.
• Min. N / O / ITE / Diploma with relevant call centre working experiences in banks / telcos preferred but not a must.
• Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
• Possess customer centric qualities
• Good interpersonal & phone communication skills.
• Good spoken English and Mandarin
• Able to commence work on short notice
• Strong understanding how subscriber life cycle works
• Work towards KPI set by Leader
• Must possess can do attitude
• Has a passion for wanting to know how things work
• Picks up new things quickly
• Is good at learning new skills, product, technical knowledge
• Shows tenacity in finishing, especially in the face of resistance
• Pursues everything with energy, drive, and a need to finish