Total 40 financial controller job vacancies in Customer Service category in 3 changi business park crescent changi business park singapore

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Support the operation of Financial Lines Department to help achieve the planned objectives of the company.
• Support in product and distribution platform development and enhancements of Financial Lines products including Cyber Insurance, by providing user requirements, coordinating with internal and external stakeholders and testing
• Support the handling of underwriting referrals for complex risks referred by Business Units
• Support business development and renewal activities of Financial Lines including quotations, risk acceptance and business inception
• Develop and maintain the workflow and administration of financial lines business activities
• Generate and maintain management reports as may be assigned
• Undertake any other duties as may be assigned

• Tertiary education preferred
• General Insurance certifications

• At least 3 to 5 years relevant underwriting experience in an equivalent position
• Sound underwriting knowledge of various classes of financial lines insurance
• Microsoft Office Moderate to Excellent knowledge of Excel, Word, Powerpoint
• Knowledge of insurance systems and processes

Position Title: Customer Financial Service Representative (Job ID: 19356)

Company: MNC Logistic Company

Location: East (5-10 minutes from MRT Station)

Customer Financial Service Representative

Offers attractive benefits and opportunity for Career Progression in the future. Training is provided.

Job Description:

• Credit Assessment for new and existing customer.
• AR follow up with customer on the payment overdue.
• Assist in channel customer invoice dispute or payment application to internal team for follow up.
• Other AR related query.
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill.

Job Requirements:

• Proficiency in Japanese language to communicate effectively with Japanese-speaking clients in Japan.
• Diploma or Degree holder preferred.
• Minimum 1-3 years of work experience is preferred.
• Follows Japan's Calendar including PH.
• Basic English for internal communication.
• Ability to interact with customers via email / phone to achieve work responsibility.
• Ability to use internal systems for transaction and Excel
• Experience of customer service or other admins will be advantage.
• Ability to communicate with customer patiently and precisely.
• Problem solving skills.
• Team player for achieving goal as a team.

Interested applicants please send your resume to Jing Ling, jingling at pasona.com.sg with email subject header "Job Application for Customer Financial Service Representative (Job ID: 19356)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Job Overview

Are you a people person with a knack for organization? We’re looking for a friendly and energetic Receptionist to be the first face (and voice!) our clients and visitors interact with. As the go-to for all things front desk, you’ll help keep things running smoothly, from answering calls and greeting guests to handling a range of admin tasks. If you’re great at multitasking, have a positive attitude, and thrive in a busy environment, we’d love to meet you!

Key Responsibilities

Front Desk Management:

• Greet visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls.
• Direct inquiries to the appropriate person or department.
• Maintain a clean and organized reception area.

Administrative Support & Office Coordination:

• Schedule appointments, meetings, and conference calls.
• Assist in scheduling company events.
• Assist with filing, data entry, and record-keeping as needed.
• Monitor and manage office supplies and marketing collaterals, placing orders when necessary.
• Handle mail distribution and coordinate courier services.
• Assist with office setup for meetings, including arranging refreshments, technology, and supplies.

Customer Service:

• Provide excellent customer service to both internal and external stakeholders.
• Respond to client and visitor inquiries in a timely and professional manner.
• Address and resolve any issues or concerns in a courteous manner.

Support other administrative matters as needed.

Skills and Qualifications Required:

• Previous experience in a receptionist, administrative support or client-facing roles preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Basic knowledge of office equipment (phones, printers, etc.).
• Excellent organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Professional and polished demeanor.

Responsibilities

• Provide quality support for incoming enquiries via calls, email, live chat and walk-in (occasional)
• Assist customers via Calls.
• Support customer queries from other channels – In-person, Email, Live Chat etc.
• Manage escalations, complaints and feedback received
• Support night desk duties on rotational basis (1-2 times in a month)
• Support Hong Kong desk during public holidays(certain) on rotational basis
• Take ownership of client issues and follow through to resolution
• Participate in process improvement sessions and support delivery of client experience initiatives
• Make recommendations to improve or streamline current change practices to improve the customer experience, team productivity or operational efficiency
• Other ad hoc and general duties, and projects
• Meet the defined KPIs parameters consistently
• Adhere to professional standards of behavior & conduct in dealing with customers & fellow staff

Requirements

• 2 years of working experience in a Call Centre or service related role
• Candidates with relevant work experience will also be considered
• Excellent written and communication skills
• Resourceful and quick in solving problems.
• Strong service mindset and good negotiation skills
• Proficient in Microsoft Word, Excel, PowerPoint, computer and smartphone applications/navigations

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

· Location: Tuas (US based company)

· Must have regional experience

· Salary: up to $8,000

Essential Responsibilities:

· Provides analytical interpretation of Asia's financial results monthly and annually. Comparing actual results to plans and forecasts and recommending measures to improve performance.

· Perform forecasting, and budgeting, analyse results, monitor variances, identify trends, and recommend any necessary action.

· Highlighting key performance indicators and opportunities for process improvement.

· Conducts routine and ad hoc analyses supporting all areas of the business. Actively participates in cross-functional team activities to support both tactical and strategic initiatives, as well as assists in the analysis of key trends.

· Responsible for coordinating and working closely with head office on the various requests made by the business unit team and providing help to formulate the long-term strategic plan for the business unit.

· Perform investment analysis and make recommendations related to long-term capital investments and new product development.

· Required to work on finance projects outside of assigned business unit from time to time.

Job Requirements:

· Degree in Accountancy or equivalent Accountancy qualification with at least 5 years of business partnering experience in an MNC.

· Self-starter with excellent organizational skills and the ability to meet job objectives and deadlines independently.

· Analytic ability and inductive thinking are required to utilize available tools and to devise new methods in situations where previously accepted methods have proven to be inadequate. Knowledge in Data modelling, with future AI mindset is essential. Proficiency with Microsoft Excel is required; familiarity with data query/data management tools advantageous (Access, SQL, Business Objects)

· Ability to identify patterns with power BI skillset and attention to detail.

· Ability to communicate effectively and in writing. Ability to explain complex topics clearly and concisely.

· Highly organized, detail-oriented, with strong analytical and project management skills. Ability to work independently and in a team.

· Preferably possess experience in the compounding industry and keep up to date with the industry.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Job Responsibilities

• Manage the CFMS system and all road performance issues.
• Communicate effectively to all Bus Captains and maintain an organized and professional approach at all times.
• Ensure assigned services achieved the respective BSRF Standards namely EWT, FLBP and OTA.
• Direct supervision to ensure that regular and reliable bus services are operated, with no bunching and excessive early arrivals.
• Supervising Bus Captains to ensure operation of buses according to schedules and submitting disciplinary reports when necessary.
• Ensure necessary actions taken to recover lost mileages.
• Assist Bus Captains in handling emergency situations on the road in real time.
• Ensure that there is a clear and concise record of all decisions and events that take place on the allocated routes for the shift.
• To render support on adhoc unplanned bus bridging as per SOP.
• Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

• Candidate must possess at least a GCE O’ Levels, Diploma or Degree in any field.
• Prior working experience would be advantageous.
• Able to perform shift work.
• Excellent IT and communication skills.
• Ability to work in a fast-paced environment would be beneficial.
• Ability to make responsible decision on unpredictable situations effectively.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

We are seeking a skilled IT Support specialist to provide L1/L2. This is 12 months extendable contract position.

You will be involved troubleshooting and break-fix support for banking environments. The ideal candidate will address issues in person, via telephone, or through remote access in a timely and accurate manner.

Key Responsibilities:

• Technical Support:Perform L1/L2 troubleshooting and break-fix support for all IT hardware and software issues.
  Install, diagnose, repair, maintain, and upgrade IT equipment including PCs, laptops, IP phones, tablets, smartphones, dealer boards, and printers.
  Log all incidents and requests in the call logging system, resolve or escalate issues, and ensure closure.
• User Account Administration:Manage user accounts, including setting up and removing access for new and existing users.
• AV and Conference Support:Assist in setting up and troubleshooting town halls, video, and audio conference issues.
• Documentation and Training:Create, update, and publish support documentation.
  Train users on new technology products and provide education on self-assistance portals.
• Issue Simulation and Resolution:Simulate technical issues encountered by end-users to develop standard, permanent resolutions.
• Move, Add, Change (MAC) Support:Support user desk relocations and equipment upgrades, including moves, adds, and changes.
• Asset Management:Track and monitor IT assets including hardware, accessories, loaned equipment, servicing, decommissioning, and replacements.
• Vendor Liaison:Liaise with third-party vendors to ensure timely support response and resolution.
• Knowledge Management:Actively utilize and contribute to the knowledge management system.

Qualifications:

• 4+ Years of proven experience in a similar IT support role, preferably in a banking or financial services environment.
• Strong technical skills in diagnosing and resolving IT hardware/software issues.
• Experience with user account administration and AV conference support.
• Excellent problem-solving skills and ability to simulate and resolve technical issues.
• Effective communication skills for training and documentation purposes.
• Ability to manage IT assets and liaise with third-party vendors.
• Familiarity with knowledge management systems and the ability to contribute to such systems.

Argyll Scott Consulting Pte Ltd

· Location: Town

· 5 days work week

· 6 months contract (subject to renewal)

· Salary: up to $8500 with completion bonus

Responsibilities

· Manages and carries out day-to-day and period-end accounting functions. Confirms the integrity of accounting information by investigating and researching accounting issues to ensure compliance as well as establishing quality control over financial transactions and financial reporting.

· Perform Monthly management accounts closing and prepare appropriate financial statement at quarter and year end

· Prepare monthly Finance Trade book PnL and balance sheet schedules

· Prepare Inventory reconciliation

· Posting internal AR/AP Transactions

· Prepare government surveys and other ad hoc duties.

· Maintain accounting controls by preparing and recommending policies and procedures

· Prepare and coordinate financial schedules for Quarter and year end Audit

· Documentation of processes and review of existing processes for enhancement.

· Provide support to senior management on cost and revenue analysis, key performing indicators and trend analysis

· Liaise directly with HQ on submission of key performance reports

· Ensure compliance with statutory and regulatory requirements

Requirements

· Bachelor’s degree preferred in Accounting, Finance or related field

· Minimum 5 years’ of prior Accounting or Finance experience in a trading environment

· Prior audit experience in Big 4 is preferred

· Some tax knowledge is a plus

· Knowledge of generally accepted accounting principles GAAP

· Proficient in MS Excel/SAP

· Good team player with the ability to work both independently and collaboratively in a team

· Able to work under pressure to meet deadlines

· Meticulous and a strong team player

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Responsibilities:

· Monthly Financial Reporting: Prepare and review monthly accounts, ensuring all supporting schedules are accurately maintained and documented.

· Data Reconciliation: Reconcile internal financial data with third-party statements to ensure consistency and accuracy.

· Financial Schedules Maintenance: Maintain and update various financial schedules to support overall financial health and reporting.

· Regulatory Compliance: Prepare and submit quarterly GST filings and ensure all monthly MAS reporting forms are completed in accordance with regulatory standards.

· Document Management: Organize and file financial documents systematically, ensuring easy retrieval and compliance with audit requirements.

· Ad Hoc Duties: Assist with additional tasks and projects as required to support the finance team.

Requirements:

· Minimum of 3 to 5 years of relevant professional experience, including full set accounting.

· Bachelor’s degree in accounting.

· Excellent knowledge of accounting rules and procedures, including International Financial Reporting Standards (IFRS).

· Advanced proficiency in Microsoft Excel.

· Additional certification (CPA or CMA) is a plus.

· Meticulous, attention to detail.

· Experience in financial audit preferable.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

• Able to speak Portuguese in order to support and communicate with Native Portuguese customers and clients.
• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements:

• Open experience as long as keen to support and liaise with customers or clients

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Handle phone calls and attend to visitors
• Ensure the guests are well-served
• Ensure overall office cleanliness
• Arrange outgoing mails / courier services and handle incoming mails
• Handle travel arrangement and arrange meetings/conferences
• Prepare expenses claims & invoices
• Manage stationery/pantry supplies when required
• Maintain & update records of office fixed assets etc

Requirements:

• Minimum 2-4 years of receptionist & admin experience in corporate environment
• Good interpersonal and communication skills
• Pleasant personality & pro-active
• Good team player & able to interact well with all levels of staff

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Payment Gateway Specialist/Manager (Financial and Crypto)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $6000 - $8000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• Set up payment gateway for South Korea / Japan market.
• Search and develop the overseas payment gateways in South Korea / Japan.
• Liaise and keep good relationship with local payment service providers in South Korea / Japan.
• Negotiate with PSP for getting competitive service fee and currency rate.
• Ensure the stability and variety of payment gateways.
• Propose any incentive schemes implementation.
• Other ad-hoc assignment.

Job Requirements

• Degree in Finance or its equivalent
• At least 2 years’ experience either in South Korea / Japan for Payment Service Providers (PSP)

Permanent | Financial Institution

Central; 8.40 am – 5.30 pm

Responsibilities:

• Manage phone system, outgoing mail franking, and incoming mail sorting and distribution.
• Schedule and arrange local and international courier services, coordinating with delivery agents and drivers.
• Oversee room bookings, schedule meetings, and manage appointments.
• Monitor and maintain inventory of office supplies, including stationery, beverages, and pantry items.
• Assist with pest control, name card printing, mobile line contract renewals, and general office upkeep, including lighting and air conditioning maintenance.
• Handle travel arrangements for the COO, including bookings and expense claims, and liaise with building management for fire drills.

Requirements:

• Possess a Diploma/Degree with minimum 2years' experience of relevant experience in banking industry
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, currentand expected salary in the resume.

Email: [email protected]

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24924

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

· Location: Town

· 5 days work week

· 6 months contract (subject to renewal)

· Salary: up to $8500 with completion bonus

Responsibilities

· Manages and carries out day-to-day and period-end accounting functions. Confirms the integrity of accounting information by investigating and researching accounting issues to ensure compliance as well as establishing quality control over financial transactions and financial reporting.

· Perform Monthly management accounts closing and prepare appropriate financial statement at quarter and year end

· Prepare monthly Finance Trade book PnL and balance sheet schedules

· Prepare Inventory reconciliation

· Posting internal AR/AP Transactions

· Prepare government surveys and other ad hoc duties.

· Maintain accounting controls by preparing and recommending policies and procedures

· Prepare and coordinate financial schedules for Quarter and year end Audit

· Documentation of processes and review of existing processes for enhancement.

· Provide support to senior management on cost and revenue analysis, key performing indicators and trend analysis

· Liaise directly with HQ on submission of key performance reports

· Ensure compliance with statutory and regulatory requirements

Requirements

· Bachelor’s degree preferred in Accounting, Finance or related field

· Minimum 5 years’ of prior Accounting or Finance experience in a trading environment

· Prior audit experience in Big 4 is preferred

· Some tax knowledge is a plus

· Knowledge of generally accepted accounting principles GAAP

· Proficient in MS Excel/SAP

· Good team player with the ability to work both independently and collaboratively in a team

· Able to work under pressure to meet deadlines

· Meticulous and a strong team player

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

We are working with a leading firm and as part of their continued growth, Charterhouse has been engaged to search for a L2 Cloud Support to join their Singapore team.

Job responsibilities:

• Develop, coordinate, and administer AWS Infrastructure
• Automate Deployments
• Troubleshoot containers (EKS, ECS, ECR), and support tasks
• Maintain, manage, and monitor Cloud Infrastructure and resolve IT Infrastructure issues.
• Work with technical team to ensure technical support is provided within SLA

Job Requirements:

To qualify, individuals must possess:

• Bachelor’s Degree
• Min. 5 years in related field
• MUST HAVE:
  1. Experienced in AWS operations and support
  2. AWS Certification – Solution Architect Associate
  3. Strong knowledge in Network Zoning, Routing, Network Resiliency, Load Balancing, Firewall, VPNs

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License No: 16S8066

Registration No: R1980894

Only successful candidates will be notified.

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*5 days work week, Rotating shift, 1 weekday & 1 weekend off

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
•Min. O level holder and above
•Good written/verbal communication skills
•Call centre experience

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

We are looking for Electronic Trading Support to manage and maintain Trading System operations. This is a technical hands-on role. The primary focus for this position is ETS but may be required to support other functions like IT Support, infrastructure and/or Application functions whenever required to cover the team workload.

IT & ETS Support Requirements

Roles and Responsibilities

1. Trading Support

• Support different Trading Systems such as CQG, ATP, TTNG & etc.
• Management on System changes, migration, implementation & etc.
• Support internal Application Systems such as Global Risk, Middle Office System, Back Office etc.
• Dealer Desk Support on complex Trade and Tech issues. This would involve communicating and escalating to vendors. • Work on any ad-hoc projects/initiatives related Trading application.
• Ensure completeness with sufficiency of documentation for all support procedures.

2. Internal IT Support

• Support Office System BCP.
• Application Process monitoring.
• User Desktop PC OS and Application Support.
• Domain and email user setup.
• Phone Systems and Dealer Turret system support.
• Internal Application Support.
• Office IT Infrastructure Support.

3. Trading System Setup

• Liaise with Sales on new customer Trading System setup requirements.
• Investigate & resolve any system setup issues on respective front-end trading system.
• Prepare and send out frontend trading platform ID/PW to authorized traders and other official client communication.
• Update in respective frontend trading platform for any change request in a timely manner.
• Ensure completeness with sufficiency of documentation for record keeping as part of client account maintenance.
• Assist in the administrative work and/or coordination involved in any ad-hoc projects/initiatives related to account setup process changes.

Knowledge/Skills

• At least a Diploma in Computer Science or equivalent.
• At least 1 year of relevant working experience in trading platform support role.
• Able to identify potential problems; exhibit initiative to raise issues, resolve issues and escalate as appropriate.
• Possesses good customer (Internal and External), vendor and IT team relations and communication skills.
• Meticulous, mature with a positive work attitude.
• Able to work in high pressure and operational environment.
• Willing to work on weekends if needed.
• Strong team player with ability to support and cover other team members whenever required. Need to work in shifts when required.
• Basic understanding of Derivatives and FX Trading.
• Basic networking and operating system knowledge.

about the role

- Provide end user support for infrastructure and application issues
- Provide front office IT support, and respond promptly to urgent requests
- Adhere to IT Policies and procedures, complying with all regulations.
- Liaise with vendors

Skills and experience required

- Minimum 4 years of IT support experience, with experience in trade floor support

- Experience with voice systems such as BT Turret or Cisco IP Telephony is preferred.

- Familiarity with network and data center operations is preferred

- Strong vendor management

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

AYASA Globo Financial Services is a “one-stop” platform which provides comprehensive and total solutions to hedge funds, private equities, family offices and financial institutions. We are also a pioneer in crypto fund setup and administration with actual hands-on experience. To cope with the operation expansion in Singapore, we are seeking a high calibre professional to join our Singapore Team.

Job Responsibilities:

· Receives and greet clients, visitors and guests while providing a welcoming atmosphere with excellent customer service

· Managing calls, relaying messages promptly to respective personnel to prevent miscommunication and delay

· Enhances security by monitoring access to the premises, ensuring the safety of employees and visitors.

· Liaise with office cleaner to maintain cleanliness of the overall office

· Supports day-to-day office operations. Ie: managing and ordering office supplies and unpacking. Coordinate pickup and delivery of mail services. Providing workplace support such as facilities and equipment management.

· Maintaining administrative files in an organised manner

· Manage schedules, appointments and travel arrangements for colleagues.

· Assist in the planning and executing of events or projects for company and employees

· Maintain and update employee records. Organise and manage HR – Related documents such as resumes, candidate application forms and insurance policies

· Assist in the onboarding process of new employees including preparing paperwork and ensuring smooth transition into the organisation

· Support the offboarding of staff by processing paperwork, conducting exit interview and coordinating the return of company property.

· Recruitment support including posting of jobs, applicant tracking and coordination of interviews

Job Requirements:

- Immediate availability is preferred

- At least GCE ‘O’ Level or equivalent, minimum 2 years working experience.

- Proficient in Microsoft Office applications.

- Positive, be proactive, detail oriented and collaborative with good organizational skills.

- Possess good working attitude, reliable, enthusiastic, helpful and self-motivated.

- Pleasant with exceptional analytical skills, good verbal and written communication skills, able to communicate clearly and concisely, both in written and verbal formats.

- Excellent command in spoken and written English and Mandarin. Ability to communicate in Cantonese will be an advantage.

- Excellent attention to detail and ability to work in a fast-paced environment.

- Ability to work independently as well as a good team player.

- Able to multi-task and prioritize work load

Benefits:

5-day work

Bank holidays

Medical insurance

Discretionary bonus and commission scheme are available

Interested candidate please click APPLY NOW to apply online or send your resume to this email: [email protected]

"All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months

· Location: Raffles Place

· 5 days work week, 9am to 6pm

· Basic Salary: up to $5500

· 9 months contract (June/July 2024 to March 2025)

Requirements:

· Perform Monthly management accounts closing and prepare appropriate financial statement at quarter and year end

· Prepare monthly Finance Trade book PnL and balance sheet schedules

· Prepare Inventory reconciliation

· Posting internal AR/AP Transactions

· Prepare government surveys and other ad hoc duties.

· Maintain accounting controls by preparing and recommending policies and procedures

· Prepare and coordinate financial schedules for Quarter and year end Audit

· Documentation of processes and review of existing processes for enhancement.

· Provide support to senior management on cost and revenue analysis, key performing indicators and trend analysis

· Liaise directly with HQ (ATC) on submission of key performance reports

· Ensure compliance with statutory and regulatory requirements.

Requirements

· Bachelor’s degree preferred in Accounting, Finance or related field

· Minimum 5 years’ of prior Accounting or Finance experience in a trading environment

· Prior audit experience in Big 4 is preferred

· Some tax knowledge is a plus

· Knowledge of generally accepted accounting principles GAAP

· Proficient in MS Excel, vlookup, SAP is a must

· Good team player with the ability to work both independently and collaboratively in a team

· Able to work under pressure to meet tight deadlines

· Meticulous and a strong team player

· Need to commit to work on some weekends and after office hours

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Financial Service Manager Corporation

Our business is all about creating best strategies. I would like to extend this invitation to you for an open discussion.

I am looking for like-minded Managers that are ambitious in growing our business together and passionate about the following:

• Striving to achieve greater heights through combined efforts

• Focus on growth and building successful professional through structured training programmes

• A longing for freedom, boosted by support provided to rebuild your team with more opportunities

• Access to a wide range of solutions from multiple insurers and investment platforms; with digitized processes to deliver better service and seamless experiences for your team members

• Attractive packages and incentives for you and your team members

I will be looking forward to hear from you for a fruitful discussion.