Total 7,800 it support executive job vacancies in Customer Service category in Singapore

Job Description:

• Address and follow up on customer quotation inquiries via email or phone calls.
• Timely submission of customer quotations through email or online platforms.
• Foster and maintain positive customer relationships.
• Provide Regulatory Support – handle online permit applications and maintain approvals in our ERP system.
• Oversee utility bill payments and coordinate office services efficiently.
• Coordinate office maintenance services and monitor office assets/equipment.
• Procure and manage office supplies, including stationery and refreshments.

Job Requirements:

• Strong attention to detail.
• Quick learner for our ERP system.
• Resourceful with a positive attitude.
• Preferably some experience in Customer Service.
• Candidates with experience in the pharmaceutical/science industry are preferred.

Salary Package: $2,800 per month

Working location: 14 Benoi Road Singapore 629887

5 days work week 0830-1730hrs

Basic + Transport Allowance + Commission 1.25% - 3.5% of total monthly (avg comm $500 - $1000) + Incentives

Job Description:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pay on time

Job Requirement:

• Min Academic Qualification: NITEC in electrical engineering or mechanical engineering
• At least 2 years of working experience in B2B Corporate Sales in any trade
• Valid Class 3 License
• Basic PC knowledge like words and excel
• Good interpersonal skill

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, FPT is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

Job Description

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal FPT team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP.

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Microsoft 365 IT Helpdesk ( 6 months contract up to $5,000 per month)

Location: Cityhall

Working Hour:(Monday – Friday) 0830 – 1800 hours

Job Description

• Manage IT operations
• Assist with onboarding & offboarding of staff, ensuring that hardware is available and staff accounts are properly set up for employees
• Manage periodical upgrade and installation of new hardware and software, perform troubleshooting to resolve IT issues, and assess viruses and potential threats to a company’s network.
• Work with managed service team to develop guidelines, processes and procedures, etc and continuously improve operation support, escalation management and monitoring support
• Ensure IT Infrastructure availability and performance according to company standards and aligned with standard practices.
• Manage IT environment-Procedure, Standards and Policy
• Monitor the use of anomaly emails, backup data and perform data recovery if needed.
• Enforce end user device’s policies and procedures to meet the IT legislative requirements
• Assist with adhoc projects management
• Assist in promoting user awareness in security protection.

Requirement:

• Minimum of 5 years’ relevant experience in both cloud and on-premises infrastructure
• Possesses IT Infrastructure & Security management skills.
• Possesses IT Service Management experience.
• Solid understanding of Cloud & Azure Platforms (Global admin knowledge on Microsoft M365)
• Possesses good communication skills in oral presentations and written documentation.
• Good knowledge in cloud technology, systems architecture, integration and migration.
• Hands-on teamplayer
• Good communication skills in oral presentations and written documentation.
• Good vendor & project management skills

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

• Position : Customer Service Officer (SAP / SALES SUPPORT / Order Fulfilment)- ALL WELCOME
• Location : International Business Park near Jurong East MRT
• Working hours : 5 day work week: Monday - Friday: 8.30am to 5.35pm
• Salary (commensurate with experience) : Up to $3500 + $100 Transport Allowance + AWS
• Duration : Perm
• Industry : WHOLESALE OF ELECTRONIC COMPONENTS

Main Responsibilities:

• Manage customer expectations, interface between operations and customer to resolve problems;
• Follow up on customer requests and issues and provide timely responses to achieve optimum satisfaction level;
• Responsible for order Fulfilment of customers;
• Liaise with customers on order processing / delivery requirement;
• Analyze data and sales forecast for customer order pattern analysis, demand, forecast and stock fluctuation to work on stock replenish and shipping plan;
• Monitor and check on operational issue. Improvement and prevention action for reoccurrence.
• Check on daily operation and order management, close and solve the issue arise.
• Preparation of reports as required by Management as well as customer

Requirements:

• Diploma in Logistics or Supply Chain Management
• Proficient in MS Office and experience in SAP or similar order management system.
• Strong Communication / Interpersonal skill
• Able to handle customers’ complain and conflict by providing suitable solution

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Our client, a well-established MNC is seeking for a CCustomer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

A Patient Service Senior Executive is responsible for providing frontline services in areas such as scheduling of appointments, payment collection, liaising with patients and caregivers, and providing advice on invoicing matters. H/She may provide support to clinicians by preparing treatment rooms. H/She is required to perform department operations such as administration of clinic’s appointment resources and slots management. H/She assists in onthe-job training for new patient service associate staff and participates in quality improvement projects and initiatives. H/She may work in various clinic locations when the needs arise. H/She should be organised and responsive. She should possess effective communication and interpersonal skills.

Roles and Responsibilities:

Provide front-desk services:

• Manage and respond to enquiries

• Liaise with patients and other stakeholders to provide services to patients

• Schedule appointments for patients

• Perform registration and necessary discharge procedures for patients

• Provide advice on invoicing matters to patients and Perform payment collection procedures

• Identify situations where patients require additional attention

• Perform service recovery

• Promote use of automated or self-help services, e.g. Patients Satisfaction surveys inclinic Support clinic operations:

• Prepare treatment rooms.

• Manage inventories of clinical and non-clinical items

• Conduct training of staff

• Generate reports Perform quality management:

• Participate in quality improvement initiatives and projects

• Participate in the execution of designated emergency response task



44 Hours per week excludes 1 hr break ;

Mon - 9 am to 6 pm

Tue - 10 am to 7 pm

Wed - 10 am to 7 pm

Thu - 9 am to 6 pm

Fri - 9 am to 6 pm

Sat - 9 am to 1 pm


Benefits

• Performance Bonus

• Annual Leave 14 days

• Medical Coverage : S$ 360 p.a.

• Training Allowance : S$ 500 p.a.

*Annual Allowance .applicable after 1 years service

Location : Marine Parade (East)

How to Apply

What's App : 89102000

Email : [email protected]

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Duties & Responsibilities:

• Collaborate/communicate with internal/external customers (clients/DC/Global partners/AM) on inbound, outbound, escalation, resolutions, operational activities, reports deliverable & data inputs.
• Act as a control tower for shipment within APAC regions. Provide up-to-date statuses to the clients and share with the client on challenges face for the shipments as well as to provide alternatives solutions for shipments to be delivered on time at destinations.
• Collaborate with Planner Procurement team, Operations, logistics, Distribution team on raw-mat inventory review & replenishment activities.
• Maintain SAP Material Master for new launch & support Bills Of Material (BOM) creation undertakings. Supports UAT.
• Trigger & participate Project Improvement (BPI) till implementation.
• Demonstrate good and positive attitude towards each team member with good practices of flexibility.
• Provide guideline, mentoring & solutions to the team members. Build up Back-up plan within the team to ensure business continuity within the team or extended team within the same sections.
• Support Month-end/Quarter-end/new launch for varies region; with SDS support.
• Support Accounts Business processes, backup at least 1 other process & ensure Working Instructions updated.

Requirements:

• Commitment to customer service with Freight Management Background, Importation and Exportation within ASIA pacific
• Some industry knowledge required.
• Excellent problem resolution skills including influencing and negotiation skills.
• Knowledge on using Microsoft Office products.
• Able to work off-hours to facilitate global engagement.
• Custom Competency Test for Declarants

• As a Concierge Executive, you will serve as the primary point of contact for guest entering the Client’s premises. Your role is integral to providing exceptional customer service and ensuring a positive experience for every visitor. You will be responsible for greeting customers, addressing their inquiries, and directing them to the appropriate services within the Client premises. Additionally, you will assist in various administrative tasks to support the efficient operation of the branch.

Key Responsibilities:

1. Client Interaction:

• Greet customers as they enter the Client’s premises in a friendly and professional manner.
• Engage with customers to understand their needs and inquiries.
• Provide information on products, services, and promotions.
• Direct customers to the appropriate specialists or service areas based on their requirements.

2. Customer Service:

• Ensure high-quality customer service standards are maintained at all times.
• Handle customers complaints or concerns promptly and effectively, escalating when necessary.
• Assist customers with basic transactions inquiries.

3. Administrative Support:

• Assist in administrative tasks such as data entry, filing, and document preparation.
• Maintain cleanliness and organization of the lobby area.
• Support other staff as needed with tasks such as scheduling appointments or preparing materials for client meetings.

4. Security and Compliance:

• Adhere to procedures to ensure the safety of customers, staff, and assets.
• Maintain confidentiality of customer information and adhere to all privacy regulations.
• Follow compliance guidelines and procedures set forth by regulatory authorities and the Client.

Key Requirements:

• Min. Diploma or equivalent; with prior training in customer service is a plus.
• Prior experience in customer service, hospitality, or a related field preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed under pressure.
• Proficient in computer skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team.

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 April 2024 to 31 March 2025.

Options to extend the contract : 01 April 2025 to 31 March 2026.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

To assist the HOD and LH Science and teachers in –

A) Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories
• Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

B) Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Qualifications, Skills and Experience:

• At least 3 ‘O’ levels passes
• At least 2 years’ experience preferably in school science laboratory
• Able to use Microsoft Word and Excel
• Preferably with relevant working experience in a primary school

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Customer Service Executive (Sales Support)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Responsibilities:

• Collaborating with the global support team to manage Service Management ticket queues and telephone systems effectively.
• Managing personal ticket queues and conducting troubleshooting for incidents or requests involving hardware, software, or OS-related items.
• Providing basic mobility support, especially for iOS devices.
• Supporting IMAC (Install, Moves, Adds, Changes) processes.
• Assisting in projects and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Adhering to asset management processes for accurate inventory and stock.
• Utilizing knowledge bases, providing timely support for end-user issues, and managing distributed hardware and software.
• Observing internal support provisions, providing feedback for improvement.
• Onboarding new employees and creating various forms of documentation occasionally.
• Understanding and tracking metrics reflecting group performance.
• Managing project assignments to ensure on-schedule completion of critical objectives.

Job Requirement:

• A minimum of 2-3 years of experience in the IT industry.
• A minimum of 2 years of customer service experience.
• A minimum of 2 years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment)
• Possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Possess high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Understanding of ITIL principles

To apply, please visit www.gmprecruit.com and search for Job Reference: 24033

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

The Role

Charles Taylor InsureTech is looking for a Group IT Service Delivery Analyst to provide timely and efficient 2nd and 3rd Level support to the organisation’s user community across the APAC region. The Group IT Support Analyst should have extensive experience administrating common services including Windows 10, Office 365, Intune device management, Active Directory, deploying SCCM builds, Time Management and documentation duties required to help the team maintain the Service Delivery Support operation within the defined processes and framework. The ideal candidate will have a strong technical background with outstanding troubleshooting skills, possess excellent communication skills, and be a self-starter who delivers solutions in high pressure situations.

Key Responsibilities

· Respond to assigned requests for IT support and services (including incidents, and service requests) in a timely, polite, and efficient fashion, adhering to the defined SLA timeframes.

· Analyse and resolve assigned 2nd/3rd line support calls at the London offices, other regional offices (nationally and globally), and for remote users. Work with other relevant support workgroups (Infrastructure, Application Support, etc.) to resolve/fulfil incidents, requests, and problems.

· Log and track the status of assigned requests for IT support and services, ensuring regular customer updates.

· Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes and ensuring compliance with licensing requirements.

· Provide technical solutions to IT and business requests/requirements, engaging with Business stakeholders where appropriate.

· Provide the relevant equipment and support for meetings as required by the business Follow the defined department ITIL processes and procedures, and wider company standards, policies, and procedures; providing feedback on processes where improvement opportunities are identified.

· Maintain the hardware CMDB to ensure accuracy.

· Perform proactive maintenance on supported systems, ensuring supported offices are visited for IT maintenance on the agreed schedule.

· Provide regular updates to customers, and to the Service Delivery Managers Manager, on progress with items, escalating issues where a technical or management escalation is required.

· Build positive relationships with users to enhance the level of service provided.

· Positively contribute ideas and feedback to help the team grow and improve; participate actively in team meetings and other activities as required.

· Contribute to project activity, completing assigned tasks as necessary to the designated timescales.

· Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

· Ad Hoc duties: Your key accountabilities will include such other duties and tasks as allocated, at the discretion of management, and that are within your capabilities and the scope of your role.

Required Skills

· Experience with Active Directory, Azure and Office365 administration (user and group management, adding objects to the domain, etc.)

· Hardware installation and troubleshooting, including laptops, desktops, telephones, smartphones & tablets, printers, and other peripherals.

· Mandatory current experience with Windows 10 & 11 installation, support, and troubleshooting.

· Experience in building/imaging software for deploying corporate standard images to standard desktop hardware using SCCM or Intune.

· iPhone configuration, support, and user assistance, including mobile device management solutions such as Intune.

· Understanding of Service Management concepts. ITIL foundation qualified (preferred)

· Ability to work independently and as part of a team. Ability to prioritise own workload and meet agreed deadlines.

· Ability to communicate effectively at all levels.

· Exposure to common applications i.e. Microsoft Office 2016 & Outlook and other Microsoft Applications

· Knowledge of Active Directory administration (user and group management, adding objects to the domain,etc.)

· Hardware installation and troubleshooting, including laptops, desktops, telephones, mobile telephony, printers, and other peripherals.

· Experience of common build and imaging software for deploying corporate standard images to standard desktop hardware

· iPhone configuration, support, and user assistance, including secure mail applications such as Intune.

· Experience in IT Service management logging systems; ideally Service Now or similar.

· Several years Desktop Support experience

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.