Total 16,968 maintenance engineer service job vacancies in Customer Service category in Singapore

Reports to: Project Manager/Sales Director

Job Summary:
The Service and Maintenance Engineer will play a critical role in ensuring the smooth operation of security and ELV systems during the Defect Liability Period (DLP), typically lasting 18 months. This role involves attending to service calls promptly, executing necessary repairs, and performing scheduled quarterly maintenance for projects that have been handed over to End User. The Engineer will ensure that all systems remain fully operational, contributing to customer satisfaction and minimizing disruptions.

Key Responsibilities:

1. Service Call Response:
   • Attend to service calls during the DLP with urgency.
   • Diagnose and resolve issues in a timely manner to minimize system downtime.
   • Communicate effectively with clients to update them on progress and expected resolution times.
2. PreventiveMaintenance:
   • Perform quarterly maintenance checks on all handed-over projects to ensure systems are functioning optimally.
   • Identify potential issues during maintenance checks and take preemptive action to prevent system failures.
   • Document all maintenance activities and report any findings that require further attention.
3. System Repairs and Adjustments:
   • Carry out repairs, replacements, and adjustments of system components as required.
   • Ensure all work complies with industry standards and company protocols.
   • Test repaired systems to confirm they are fully operational before leaving the site.
4. Support for Project Team:
   • Assist the project team with termination, testing, and commissioning of new systems when additional manpower is required.
   • Provide technical support and insights to the project team based on field experience.
5. Documentation and Reporting:
   • Maintain accurate records of all service calls, maintenance activities, and repairs conducted.
   • Submit detailed reports to the Project Manager, highlighting any recurring issues or areas for improvement.
   • Ensure all documentation is up-to-date and accessible for future reference.
6. Customer Interaction:
   • Maintain a high level of professionalism in all interactions with clients.
   • Explain technical issues and solutions in a clear and understandable manner to clients.
   • Address client concerns and feedback proactively to ensure a positive customer experience.
7. Resource Management:
   • Manage tools, equipment, and materials required for service and maintenanc tasks.
   • Coordinate with the Project Manager to ensure that resources are available when needed.
   • Optimize the use of resources to prevent delays in servicing and maintenance.
8. Adherence to Safety Standards:
   • Follow all safety protocols and guidelines while performing service and maintenance tasks.
   • Ensure that all work environments are safe for both Engineers and clients.
   • Report any safety concerns or incidents to the Project Manager immediately.
9. Handover to Service Team (Post-DLP):
   • Prepare all necessary documentation for the formal handover of the project to the service team after the DLP.
   • Ensure that all system documentation, service records, and reports are complete, accurate, and compliant with SOPs.
   • Work with the service team to ensure a smooth transition, briefing them on any outstanding issues, ongoing maintenance needs, or system peculiarities.

Qualifications:

• Education: Diploma or higher in Electrical Engineering, Electronics, or a related field.
• Experience: At least 3 years of experience in the maintenance and servicing of security systems, ELV systems, or related fields.
• Technical Skills:
  • Proficiency in troubleshooting and repairing security and ELV systems, including CCTV, access control, intercom, and alarm systems.
  • Knowledge of system testing, commissioning, and handover procedures.
• Networking Basics:
  • IP Addressing and Subnetting: Understand IPv4, IPv6, subnet masks, gateways, and how they apply to CCTV, Access Control, Intercom, and Alarm system etc.
  • Network Protocols: Familiar with TCP/IP, UDP, DNS, DHCP, SNMP, HTTP/HTTPS. Which are commonly used in networked security systems.
  • Switches & Routers: Know how to configure basic routers and switches, VLANs, and understand how data moves within the network.
  • Network Topologies: Familiar with different types of network topologies (Star, mesh, etc) and their relevance to security systems.
  • Network Troubleshooting Tools: Familiar with the usage of tools like Wireshark (For packet analysis), Netstat, Traceroute, and Nmap to identify and resolve network issues in ELV systems.
• Soft Skills:
  • Strong communication skills, with the ability to explain technical issues to clients clearly.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
• Certifications: Relevant certifications in security systems, electrical work, or safety standards are preferred.

Job Summary:

• Up to $2400 + AWS + PERFORMANCE BONUS
• Monday to Friday + Alt Saturday
• Staggered working hours – 8am to 6.30pm
• Kent Ridge
• Government Healthcare

Job Responsibilities:

• Registration for patient & Appointment booking
• Advice patients on the applications available in mobile app
• Handle customer enquiries (patient / family members) - such as appointments, payment, co-ordination of services, etc. via email or phone as required.
• Able to manage cashiering duties
• Provide chaperone assistance and assist in simple clinic procedures
• Assist doctors during the review consultation
• Backend support duties, assist in the clerical and data entry
• Any ad-hoc duties assigned by Supervisors

Job Requirements:

• 1 year and above of customer service related experience
• N Level / O Level / Nitec / Higher Nitec

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Summary:

• Permanent Full-time
• Basic up to $3000
• 6 days work, Monday - Friday 8.45am - 5.45pm, Sat 8.45am - 4.00pm
• Location: Nearest MRT Brighthill / Upper Thomson

Job Scope:

• Assist clients with their accident reporting
• Advise clients on the claims and repair procedure
• Follow up with workshop on status of repair and update clients
• Follow up with surveyors and insurance to ensure prompt payouts
• To assist with general queries from clients at reception counter

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

We are looking for Registrar grade Staff for service provision for the following disciplines:

• Anaesthesia and Surgical Intensive Care
• Breast Surgery
• Cardiology
• Dermatology
• Diagnostic Radiology
• Emergency Medicine
• Endocrinology
• Gastroenterology and Hepatology
• General Surgery
• Geriatric Medicine
• Infectious Diseases
• Internal Medicine
• Laboratory Medicine
• Orthopaedic Surgery
• Otorhinolaryngology - Head & Neck Surgery
• Palliative Care Medicine
• Rehabilitation Medicine
• Renal Medicine
• Respiratory and Critical Care Medicine
• Rheumatology
• Urology

Applicants

• must possess a basic medical degree AND a postgraduate medical qualification
• postgraduate medical qualification must be registrable with Singapore Medical Council
• should have at least 3 to 6 years of working experience post internship

Benefits Summary

• Basic up to $2400
• Package includes AWS + PERFORMANCE BONUS
• Stable Career Growth Opportunity
• Location: Island Wide location

Job Responsibilities:

• Provide frontline customer service for registration and appointments
• Assist doctors in individual consultation rooms
• Administrative duties associated with the clinical services
• Assis in payment collection and provide financial counselling where necessary
• Ad hoc duties as assigned by supervisor

Requirements

• Good communication and interpersonal skills
• Proficient in Microsoft office applications
• Service-oriented and passionate to work in the healthcare industries

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Main Responsibilities

-Report to the Restaurant Manager or management staff appointed by the Company.

-Play a vital role in providing excellent dining experiences to our guests.

-Responsible for delivering exceptional service, taking orders, serving food and beverages, and ensuring guest satisfaction.

-Assist in cleaning and resetting tables for the next guest.

-Anticipate guest needs, responding promptly and courteously to requests or issues.

-Serve food and beverages to guests, ensuring accuracy and timeliness.

-Uphold high standards of professionalism and customer service at all times.

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Other duties

To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, cleaning and table setting and may need to maintain cleanliness of restroom.

Requirements

-The ideal candidate should possess strong communication skills, attention to detail, and a friendly and professional demeanour.

-Ability to work flexible schedules, including evenings, weekends, and holidays.

-Physical stamina to stand and walk for extended periods and lift and carry trays or equipment as needed.

-Strict sense of hygiene and safety standards

-Basic language skills

Key Responsibilities:

• Assist brides and grooms or families or individual in selecting the perfect outfits for their photoshoots and weddings, offering personalized recommendations that reflect their unique styles.
• Provide excellent customer service by following up with clients on fitting appointments, ensuring their outfits are perfect ahead of their big day.
• Manage the studio's inventory efficiently to avoid overlapping bookings and ensure all clients have access to their chosen outfits when needed.
• Handle wedding gowns, suits, and accessories with care, ensuring they are well-maintained and prepared for fittings.
• Collaborate with the team to achieve both short- and long-term business goals.
• Develop essential skills such as client communication, problem-solving, and teamwork by engaging with clients and addressing their needs.
• Take ownership of tasks and contribute to a smooth, organized workflow within the studio.

Job Requirements

• Minimum qualification: High school diploma or equivalent.
• Prior experience in customer service or the service industry is preferred.
• While not required, a strong interest in creating engaging social media marketing content will be a valuable asset.
• Strong interpersonal and communication skills with a passion for providing excellent customer service.
• Detail-oriented with the ability to manage inventory and scheduling to prevent booking conflicts.
• Able to work effectively as part of a team in a fast-paced bridal studio environment.
• Flexibility to work on weekends and public holidays, based on the studio’s operational needs.
• Positive attitude, willingness to learn, and ability to handle various tasks independently.
• Able to speak both Mandarin and English.

In addition to mastering the basics of handling merchandise such as gowns, suits, and accessories, newly recruited personnel are expected to gain valuable insights into both the wedding & clothing industry. As part of our team, they will play a key role in driving business growth, both short and long term. Equally important is their personal and professional development. We hold each team member accountable for their assigned responsibilities, while encouraging growth in areas like communication, problem-solving, and customer service.

As front-line retail staff, new recruits will encounter real-world scenarios, from client interactions to delivering exceptional service. They will also learn how to collaborate effectively with colleagues to ensure the successful completion of various tasks.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order status, and general inquiries.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain and update customer records in our database.
• Collaborate with other departments to resolve customer issues and improve service quality.
• Provide administrative support to the customer service team, including data entry and filing.
• Monitor and report on customer feedback and trends to help improve our services.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

FULL TIME/ PART TIME POSITIONS OPEN!

XI TANG Singapore runs a Authentic Hongkong style dessert cafe that serves a menu which includes:
● Main Courses
● Hot & Cold Desserts
● Drinks

Job Responsibilities:
● Running the cafe on shift, which includes service and preparation of food items.
● Weekly/ monthly inventory reporting
● Ensure compliance to food safety, hygiene and sanitation standards
● Daily sales reporting to F&B Operation Manager
● Run basic Dessert Bar & Drink training for untrained part-timers
● Maintaining storage plans in store areas

Job Requirements:
● Singaporeans and PRs only
● SFA Basic Food Hygiene Certification is required
● Good customer service and willing to learn attitude

Staff Benefits:

Location: Sim Ming & Carros Centre

Working Hours: 9am - 6pm (Mon to Fri), 9am - 2pm (Sat)

Job Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaise with insurance company pertaining motor claims/accident reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurnace company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotation

Job Requirements:

• No experience is welcome as training is provided, must be willing to learn
• Good customer oriented and communication skills
• Experience in doing motor claims in authorised workshop/service centres will be an added advantage

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service / Sales Support Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 2 years' experience in customer service, preferably within the food industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• Address : Craig Place, will be shifting to Raffles Hotel in Dec 2024.
• Working Day : Mon to Sun (2 off days)
• Working Time: Split shift (one week 44 hours), work after 12am will have a company transport send directly to home.
• Salary: $2800 onwards (depends on experiences)

Industry: Spanish Cuisine Restaurant

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

Customer Service

• Identify and address potential issues that may arise in the sales order to delivery process and customer service.
• Collaborating with the Sales and Business Development manager to reach out to customers on a regular basis to keep them up to date on the newest commercial information.
• Serve as the initial point of contact for managing complaints and handling claims.

Order Management

• Provide sales administration and support, primarily in the order and delivery process.
• Identify and resolve possible issues that may arise during the sales order to delivery process and in customer service. This will necessitate decision making, at times under pressure, and an alliance with one or more parties internationally.
• Generate quotations, verify stock availability, and manage shipping schedules within established guidelines.
• Review credit within set limits and confirm orders.
• Monitor the progress of orders and accountable for ensuring timely customer payments.

Logistics Service Support

• Assist in preparing export documentation for submission to customers and/or banks.
• Handle import and export trade inclusive letter of credit.

Qualification

• Diploma/Degree in Customer Service, Food Technology, Logistics or Supply Chain
• Min 3 years of working experience in customer service, preferably in food ingredients / manufacturing or freight logistics sector
• Good working knowledge of ERP system i.e. Blend ERP
• Ability to handle import and export trade inclusive letter of credit

Key Attributes

• Proactive in problem-solving.
• Energetic team collaborator with a friendly demeanor, a positive approach to work, and determination to learn, succeed, and surpass expectations.
• Constant cultural awareness and sensitivity are essential.
• Proficient in administrative and organizational tasks, including prioritization and self-management.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Job Responsibilities

• Handle walk-in cabbies’ enquiries
• Call cabbies to update the TDVL renewal
• Handle walk in cabbies for lost and found item and follow up call

Job Requirements

• Min GCE ‘N’ Level
• Knowledge of Microsoft Office
• Bi-Lingual, Good Communication & Interpersonal skills

Contract Duration

· 1 Year

Working Location

· Sin Ming Drive

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

• S$2,390 per month

Requirements

· Diploma and above

· Ability to communicate effectively in English (written/spoken)

· Experience in Customer Service

Job Description

• Handle feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
• Comfortable in speaking to members of public and also provide written responses as necessary
• To work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft Office, Outlook, etc. On-the-job training will be provided for use of internal systems
• Follow guidelines on feedback handling
• To perform any ad-hoc duties as assigned

EA License No.: 96C4864

Reg No.: R1106928

Key Responsibilities:

• Optimize configurations to monitor systems for faults, outages, performance issues, and health checks.
• Ensure compliance with established policies and procedures in monitoring and resolving alerts.
• Build, install, and maintain PCs, telephone systems, wireless networks, and peripherals such as printers, scanners, and smartphones in accordance with defined standards.
• Provide support for desktop peripherals like docking stations, monitors, and Multi-Function Devices (MFDs).
• Implement, support, upgrade, and manage Windows Operating Systems, MS Office products, and Blackberry email configuration and support.
• Maintain PCs, networks, and peripherals through regular maintenance and timely troubleshooting.
• Identify, log, and resolve technical problems related to software applications, user access, permissions, or network systems.
• Respond to real-time IT infrastructure alerts, taking immediate ownership and ensuring rapid resolution by coordinating with the appropriate teams.
• Propose potential system improvements and changes to senior team members for consideration and implementation.
• Manage and distribute reports on progress and performance to senior leadership.
• Provide end-user support utilizing tools like Remote Desktop Protocol (RDP) and other support tools.
• Engage with users and stakeholders to resolve incidents and manage communication via email, calls, instant messaging, and one-on-one interactions.
• Engage with vendors and internal teams for escalations and ensure timely resolution of vendor-related issues.
• Take end-to-end responsibility for tasks by opening tickets and following up with vendors and internal teams until resolution.
• Provide support for global customers, working in a 24x7 environment with rotating shifts and weekly offs.
• Work in real-time, acknowledging alerts and responding to critical issues to maintain operational efficiency.
• Support and manage tools such as Nexthink, Aternity, Liquidware (device agents), and Quest KACE for software deployment, patching, and managing EUX inventory.
• Manage virtual PCs (VDI) and thin clients, ensuring smooth operation and system health.
• Provide support for mobile clients including Blackberry, iPads, and mobile tablets, ensuring connectivity and usability for end users.

Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• Minimum of 2-3+ years of experience in IT, supporting end-user hardware, software, and virtual infrastructure environments.
• Proven experience with Windows, storage, backup, user access, permissions, and networks.
• Experience using helpdesk portals and providing desktop support for global customers.
• Proficiency in Windows, MS Office, EzOffice, network systems, and end-user support tools like RDP.
• Strong experience in monitoring systems and real-time incident management.
• Familiarity with tools like Nexthink, Aternity, Quest KACE, and EzOffice.
• Strong communication skills (verbal and written) with the ability to articulate priorities and manage tasks.
• Ability to handle vendor escalations, incident response, and technical issues independently.
• Knowledge of virtual infrastructure environments (VDI, Thinclients, etc.).
• Must be willing to work in a rotating shift schedule and be comfortable in a fast-paced, 24x7 environment.
• This position requires working with global customers and adhering to service level agreements (SLAs).

This individual will provide technical assistance to project teams, coordinate between engineering and installation crews and troubleshoot any issues during the project lifecycle.

The role requires strong technical expertise, excellent problem solving and communication skills to ensure seamless project execution from planning to delivery.

The key responsibilities also includes review project designs, specifications to ensure compliance with local regulations, coordinate with engineering team to develop technical documentation, manuals and guides.

Participate in post-installation reviews to ensure customer satisfaction and identify opportunities for improvement.

Responsibilities:

a. Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins

b. Perform first level support to troubleshoot and solve technical issues

c. Perform L2 and L3 escalations if necessary and required

d. Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)

e. Take ownership of all problems reported to the help desk. For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure

f. Interface with other maintenance vendors (vendor management) for problem reporting and resolution

g. Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)

h. To be responsible for accurate record keeping, tracking and processing of all documents related to IT

Responsibilities

• Support and maintain organization’s computer systems, desktops, and peripherals.
• Perform end user supports.
• Install and maintain IT equipment and software.
• Troubleshoot hardware and software issues.
• Generating MIS reports
• Strong problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Job Specification

• 1 - 2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Those who have strong technical knowledge of desktop operating systems, desktop applications, and IT hardware but without the working experiences are welcome to apply.
• Perform onsite and remote troubleshooting to resolve end users’ issues.
• Ask questions to pinpoint problem.
• Setup workstations for new employees.
• New user account creation.
• Setup and provide support for Microsoft Outlook on Users’ workstations.
• Assist in IT report generation.
• Purchase of IT equipment, including getting the quotations.
• Maintain IT asset inventory documents.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Job Requirements:

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599