Total 17,405 maintenance engineer service job vacancies in Customer Service category in Singapore

Service Ambassador (Frontline)

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Near to Tengah Community Centre (Bukit Batok)

Working hours: 08.30am – 5.30pm (Monday to Friday)

$2500 - $3300

1 month completion bonus

Job Duties

• First point of contact for walk-in customers in addressing their queries and managing the customer flow as service ambassador at Tengah Building Service Centre
• Hand over the Centralised Cooling System (CCS) welcome pack and accessories to the residents
• Handling customer's enquiries and feedback and escalate to the relevant parties where needed
• Daily record and status update on residents' feedback
• Payment arrangement for CCS
• Maintain existing database and perform data extraction/ analysis for regular reporting.
• Any other duties as assigned

Requirements

• Prior experience in customer service roles.
• Possesses good communication and customer service skills
• Adaptable and independent to work in a dynamic environment with minimal supervision
• Good attitude and willing to take initiative to respond to customers needs
• Work location mainly based at Tengah. Willing to travel to HQ at Kallang Sector up to 50% of the time or work on weekends where required

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4424

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

[What you will be working on]

• Overseeing the delivery of the critical infrastructure services such as server compute; network; and data centre services.

• Managing multiple IT infrastructure projects, from design; project planning; procurement; to project completion

• Supporting business users and the application team in their digital initiatives.

• Planning, designing, assessing and implementing new technology platforms.

• Assist in managing IT Core infrastructure budget and handling financial procurement activities

• IT vendor management.

• Ensuring all documentations are up-to-date.

• Performing periodic review and improvement of system capacity; system performance; access control; risks; compliance; and processes.

• Planning and executing business continuity plan, including disaster recovery.

• Acting as 3rd level support for infrastructure-related cases.

• Working with EDB’s Overseas Offices to provide 24x7 IT services 

[What we are looking for]

To meet the challenges of this role, you must have/be:

• At least 5 years’ experience in managing and leading the projects on two or more of the following:

• Plan, Design and Implement of WAN/LAN Campus Networks for 1000 staff.

• Setup, configuration and maintenance of Microsoft platforms: such as Windows Servers, SQL Server, Hyper-V, SharePoint, TFS, SCCM and Active Directory Management

• Setup, configuration and maintenance of Storage and backup systems

At least 5 years experience in managing and leading IT Operations teams involving:

• Change Management

• Incident Management

• Problem Management

• Inventory Management

• Security and Patch Management

Experience with the following:

• Cloud Technologies

• Database and Storage Systems

• Next Generation Firewalls (NGFW)

• LAN and WAN networks (including Wifi )

• General Datacenter Technologies 

Experience on the following would be advantageous:

• Amazon Web Services or Microsoft Azure.

• Cisco Networking.

• Palo Alto, Checkpoint or Fortinet NGFWs

• MSSQL database

• Writing and maintaining PowerShell or Python scripting for administration purposes

In addition to the above, you will require:

• Bachelor’s degree in Information Technology or equivalent.

• Strong leadership and interpersonal skills, with the ability to collaborate effectively with diverse groups of stakeholders.

•  Proficient in written and spoken communication skills.

• Proactive, self-motivated, and capable of working independently when necessary, with a focus on prioritizing tasks in a fast-paced environment.

• Possession of the following certifications would be advantageous.

• CITPM / PMP certification

• CCNP certification

• Microsoft Certified Solutions Expert (MCSE) certification

• AWS or AZURE professional certification

• ITIL v4

• Only Singaporeans may apply

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date

Brief description of the Restaurant

The Brand OBBA started with aims to give all customers the original taste of Korea at a reasonable price

Job Descriptions

• Preparation of Ingredients
• Serve food and drinks to customers
• Clean and maintain the kitchen and dining area
• Grilling for customer Basic Cashier duties
• Follow all health and safety regulations

Job Requirements

• No requirement

Working hours

• 11am-11pm (2hrs break from 3-5pm)

• Check in/out, answer inquiries, provide services as according to established standard.
• Sell rooms according to guest needs for maximizing occupancy.
• Maintain accurate reservation records.
• Ensure guests are attended to in a courteous and efficient manner
• Handle customer complaints and queries positively.
• Perform any other duties as may be assigned from time to time.

*Please note that working hours for this role will be from 1-9pm at Suntec*

• Perform L1 and L2 task for Call/remote and Walk-in.
• Identify, analysis and escalate correctly to the correct team for all issues/request/task raised by Client.
• Collaborate with IT application team, IT infrastructure team during system patching for Infra and Applications
• Collaborate with IT application team, IT infrastructure team to resolve issues affecting systems and processes.
• Participate in regular meetings internal and external.
• Identify and Analysis on common occurring tickets and highlight to both client and vendor for a resolution.

Minimum requirements :

• Diploma in IT or equivalant
• 2 to 3 years in L1 and L2 support
• Good communication skills and able to work independently
• Must be able to communicate in Mandarin; proficiency in Japanese will be a plus.

What you need to do:-

Capture the best images of our customers, operate a cash register, and capture guest’s interest in buying the

Company’s products.A guest associate should be dependable, flexible and switch from one role to another.A guest associate’s role can range from a roving photographer, green screen photographer, green screen editor,

VOS / cash register personnel, flaggers, and spec board sellers.They can be assigned indoors, outdoors, or in the

water.

Key Responsibilities and Accountabilities

• Initiate guest interaction and offer the Company’s service.
• Know and understand camera settings and exposures to capture the guest experiences.
• Compute and record totals of transactions
• Process payment by cash, check, credit cards, vouchers, or automatic debits, if applicable
• Calculate total payments received during a time period and reconcile this with total sales.
• Compile and maintain non-monetary reports and records.
• Communicate with guests putting them at ease, encouraging them, and directing them.
• Manages the processing of images, discussing technical problems, checking for quality, and dealing with clients’ concerns.
• Compiles finished products for sale, including albums and framed prints.
• Achieve overall sales targets given.
• Achieve individual KPI targets.
• Ensure the site is ready to start daily operations, stocked and cleaned to a high standard.
• Responsible for handling equipment on site
• Performs other related duties as required.
• Flexible to work on weekends and public holidays.
• Always adheres to Company image and grooming standards whilst on duty.
• Performs any other reasonable tasks as may be requested from time to time.

Desirable Skills and Qualifications:

• No experience needed
• Must be able to work on weekends and public holidays
• Comfortable standing for the duration of your shift
• Comfortable entering water (Swimwear will be provided, the top is fully covered and shorts for bottom)
• Great team player
• A self-motivated fast learner
• Flexible and adaptable
• Has a pleasing personality, and a positive outlook.
• Previous experience in a customer-facing role.
• An extrovert who does not mind striking up conversations with complete strangers.

Come Join Us Now !!!

Walk-in-Interview : 4012 Ang Mo Kio Avenue 10, #07-04, Techplace 1, 569628

Interested candidates please Whatsapp to 87220721 / 81004563

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Customer Service Associates-financial industry

5.5 Days; 11am-8pm/11am-4pm

$2500-$3000 (Depends on experience)

Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents.

Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.

Seek confirmation for closure from the user when resolution is provided.

Serve as the first point of contact for all incidents Prepare daily and weekly report (knowledgeable in excel)

Our client is one of the leading manufacturers of industrial generators. We are looking for a Marine Field Service Engineer for commissioning, troubleshooting and repair of marine generators. Qualified candidates should have hands-on experience with assembly and repair of marine generators, and/or familiar with marine electronics and automation systems.

Responsibilities

• Standby support and 24/7 emergency call for customer support.

• Providing after-sales technical support, site recovery and maintenance responsibilities to

distributors/end customers.

• Provide the installation, commissioning, and on-site training to support the customers according to

the scope of the project.

• Generate a service report to customer in a systematic manner.

• Investigate and handle all customers’ complaints related to product failures.

• Investigates root causes of failures and recommend solutions.

• Review and assist in determining the extent of damage and repairs of warranty claims from

distributors.

• Maintain close working relationship with our key customers to ensure the follow through until the

issue is resolved.

• Develop service training material, ensures all technical and training documents are up-to-date and

organized.

• Provides specific training to distributors and dealers for service and troubleshooting skillsets,

ensuring optimum service level at all distributors.

Requirement

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience

• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region

• A team player with strong problem-solving skills and task oriented

• Possess strong customer service orientation, enthusiasm for power generation products, electrical

and control system.

• Candidates with equivalent professional background will be considered.

• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU)

and synchronization system will be advantageous.

Core Competencies

• Focus on the End Customer – Engage with internal and external customers to understand needs (as

opposed to an intermediary), the primary focus of one's feedback, analysis, and actions.

• Set High Standards of Performance - Assume responsibility and accountability for successfully

achieving goals or completing assignments; develop standards of excellence rather than waiting for

standards to be imposed.

• Build Trust - Provide information to others in a way that is candid, informed, encompassing, and

not manipulative; receive information from others in a way that demonstrates openness and

thoughtful consideration of their ideas.

• Drive Continuous Improvement - Initiate action to improve existing conditions and processes. Use

appropriate methods to identify opportunities, implement solutions, and measure impact.

We regret that only shortlisted candidates will be notified

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

5 DAY WORK WEEK!

Pls send your resume to [email protected] to apply

Job Description

Incentive package:

• Base salary + Additional 12 times Increment chance in a year if you have top performance
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• 12 chances of salary increment per year for basic pay staff.
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Perform all mechanical or electrical installation tasks in support of new and existing machinery working from engineering drawings or schematics, with minimum supervision. This will include equipment such as a generator, transformer, load bank or temperature control equipment.
• Troubleshoot machinery failure or breakdown (mechanical and electrical) and to perform remedial action while referring to equipment manuals or electrical schematics with minimum supervision. This will include equipment such as a generator, transformer, load bank or temperature control equipment.
• Strip down and report the condition of a wide range of equipment as stated earlier. To advise on spare parts and to rebuild to a high standard.
• Assemble and operate all equipment which includes the generator, transformer, load bank, temperature control equipment and other equipment.
• Be able and ready to travel for on / off-shore jobs on a short notice and to be able to respond to any emergency breakdown calls after office hours.
• Be able to use a variety of analog and digital measurement equipment for electrical and mechanical parameter measurements.
• Liaise with internal / external customers of work in progress including feedback of possible delays or conflict of priorities
• Maintain work area in a clean and safe manner at all times to prevent any incidents/accidents.
• All work should meet suitable standards of craftsmanship, standard codes and specifications, established Company practices, and within assigned guide lines, ensuring that the technical, scope, budget, quality, delivery dateline, health and safety and environmental objectives are achieved

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

* 5 days work week, Monday - Friday 8am - 5.30pm

* Location: Ang Mo Kio

* Experience in Electrical Wafer Sort / Final Test Testing

* Basic + AWS + VB

* Permanent role

Our client is a microelectronic industry leader in design, development, manufacture, sale and support of advanced semiconductor wafer probe cards

Job Description:

• To support customer site for company probe cards on the following:
• Card repairs
• Pin replacement if possible
• Advise customer on technical details for evaluations / improvements etc
• Liaise with HQ Italy for any issues / technical documents / evaluations / follow up
• Work with HQ vertical repair team for cards send back to Singapore
• Report / trackers update for internal and customer
• Support overseas sites if necessary

Requirements:

• Education: Diploma and above
• Working Experience: At least 2 years' experience in Electrical Wafer Sort / Final Test Testing
• Skills: 1. Troubleshooting & Isolation of problems
• 2. Able to read PCB schematics

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

The role involves coordinating between Application and Infrastructure Teams to implement Infrastructure Requirements for Applications.

Responsibilities and Duties:

• To coordinate in setting up Infrastructure and support Application Infra needs.
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards.
• Provides hands on technical expertise (SME) , senior level technical guidance to applicationteam as necessary.
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ Database performance, capacity, resiliency, stability, replication and other key aspects.
• Researching and recommending solution that best meet business needs and enterprise operational requirements.
• Provide technical support to application development teams.
• Evaluate releases of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact.

Requirements:

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, other Container platforms.
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases.
• Knowledge in Networking (F5 GTM/LTM or any other SLB).
• Minimum 3 years of professional relevant experience.
• Willing to work in shifts and in weekends.
• Team player to work with multiple teams and teammates.

Responsibilities

• Carry out Production, Service, Repair, Installation, FAT, Field Construction, Plant Commissioning, Sea trials and Inspection of Customer Supplied Product.
• Ability to maintain good project documentation and is familiar with ISO documentation requirements such as Job Safety Analysis, Work Method Statement and Permit to Work Application requirements and procedures.
• Requisition Key equipment and materials.
• Liaise with customer on the installation requirements such as hot work, welding, carpentry work and running of cabling.
• Inform Managers of additional requirements from customer.
• Ensure that jobs are carried out to meet acceptance criteria as per technical / installation manual.
• Assist in preparing the design, drawing and documents for Customer’s technical requirements.
• Assist in developing a complete field support process covering all products.
• Identify and record quality problem related to product or service.
• Carry out responsibility of equipment owner in the handling and usage of inspection, measuring and test equipment.
• Perform other ad-hoc duties as assigned by the Managers and Engineers.

Requirements

• Handling technical and work related documents.
• Possess good critical thinking and trouble-shooting skill.
• Able to communicate and work well in team.
• Knowledge in Computers and Electronics, Telecommunication System.
• Knowledge and experience in Marine Electronics, Offshore industry is an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities and Duties:

• Attend to user to solve reported IT issues.
• Windows OS installation, Microsoft Outlook configuration for email and troubleshooting.
• Basic wire/wireless Networking, NetworkPrinter installation/ File Server.
• Network Mapping & Basic knowledge on Cloud
• Setting up Office 365 email administrator
• Windows Server AD implementation, Configuration and Support.
• Setting up of new PC and data transfer to new PC/Desktop/Laptop.
• To ensure endpoint encryption is activated for computers and defined device.
• Responsible to install the organization’s standard and approved applications on computers and mobile devices.
• Service Asset and Configuration Management (SACM) of end user system
• 1st level troubleshooting for network issues and telephony system.
• To assist and liaise with IT Backend team members and users when there are reported IT-related incidents.
• Installs, maintains, and troubleshoots required client and hardware, whether onsite or remotely.
• To deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
• Escalate to vendor and follow through for all hardware failure.
• Liaise on any requests for related matters including requests for quotations.
• To be the single point of contact for all correspondence between vendor and users.
• Assisting the Projects Engineers with new implementations and migrations
• Troubleshoot and resolve all hardware, operating system, software and application problems relating to desktops, notebooks, printers, mobile devices and PC peripheral.
• Setup and deploy smart-phones (Android, iOS) and tablets (Android, iOS).
• Install / Remove computer software and applications.
• Work with Helpdesk team for ticket escalation and reporting
• Document maintenance for all computer systems and network infrastructure.
• Timely submission of work log report and monthly attendance report
• Attend weekly/scheduled engineers meeting.
• Willing to gain experience in design, maintenance, and support of a Microsoft AD, SCCM Exchange infrastructure including performance, capacity, and recovery technologies

Are you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the SMART experience, providing everything our guests need and nothing they don’t.

Job Overview

• Assist with set-up before buffet starts
• Welcoming guests to the buffet and obtain name and room number. Verify guest details with FO team, obtain receipt for guest signature (FO team may also present the receipt).
• Clear plates during the dinner time
• Assist to top-up foods at buffet
• Ensure cutleries, plates are sufficient during dinner

Working Hours (Either one of the below timings to select from)

• 7am - 12pm

• 4pm - 10pm

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

Roles and Responsibilities

Pre-handover Inspection

· Conduct pre-handover visual inspection of units.

· Liaise with main contractor on rectification of identified defects.

· Monitor rectification of identified defects by the main contractor and report to client when rectification is complete.

· Preparation of handover kits which includes (without limitation) packing the keys into the key pouch and accessories, etc to be handed over to owners.

Handing over of units to Purchasers/Authorised Representative

· Conduct the handover process with the Owners of units at the Property and get the Owners to acknowledge receipt of all the items handed over.

· Accompany the Owners to the respective unit(s) and brief them on the usage of essential items.

· Be the point of contact to provide customer service and assistance to Owners after handover.

· Maintain and update unit’s handover report.

Defects Management during Defects Liability Period

· To liaise and coordinate defects related matters between the Owners and Main Contractor.

· To arrange for a joint inspection with the Owners upon receipt of defects via Defects Management System.

· Monitor and track the defect rectifications based on the agreed time frame with the Owners.

· Inspect unit after rectification and follow up with the Owners to sign off the defect.

· Develop a logbook for control of keys / access cards / pin codes for access to units during defects rectification.

Requirements

· Diploma or equivalent

· 2 years of working experience in unit handover and defects management

Mandatory Skills

Job Overview

The role involves coordinating between Application and Infrastructure Teams to implement Infrastructure Requirements for Applications.

Responsibilities and Duties:

• To coordinate in setting up Infrastructure and support Application Infra needs.
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards.
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary.
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ Database performance, capacity, resiliency, stability, replication and other key aspects.
• Researching and recommending solution that best meet business needs and enterprise operational requirements.
• Provide technical support to application development teams.
• Evaluate releases of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact.

Requirements:

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, other Container platforms.
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases.
• Knowledge in Networking (F5 GTM/LTM or any other SLB).
• Minimum 5 years of professional experience and minimum 3 years of relevant experience.
• Willing to work in shifts and in weekends.
• Team player to work with multiple teams and teammates.