Total 213 manufacturing production job vacancies in Customer Service category in Singapore

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

The Customer Service Officer (Supermarket Team) is responsible for achieving sales order and delivering service excellence. He/she has to communicate and engage with customers on a daily basis. In order to drive seamless customer experience across channels, he/she handles order fulfilment processes and involve in continuous service improvement.

Job Description:

1) Sell and provide advice on products and services via phone call

2) Process and issue sales transactions

3) Tabulate and consolidate sales' payments

4) Interact with customers daily

5) Follow SOPs for order fulfilment process

Pre-requisites:

1) Able to commit to 6-days work-week

2) Basic spoken and written Chinese and English language

3) Basic knowledge in Excel and computing skills

IT Service Owner (Production Support)

Job Requirement:

• 10 years’ experience in Production support in a banking environment
• Exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
• Knowledge of ITIL concepts
• Knowledge of SRE methodology for incident respond, application observability implementation

Job Brief:

The IT Service Owner is responsible for end to end of the production environment for their assigned applications service. The candidate is accountable and responsible to ensure quality IT services are delivered accordingly to the business expectations. Acts as the first point of contact for Operations, Support, Maintenance and overarching service lifecycle related questions.

Responsibilities:

• Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
• Adopting the SRE principles of incident responds and communication, driving faster incident turnaround time, achieving better users’ satisfaction.
• Drive incidents reduction thru Blameless incident retrospective methodology, looking at all the incidents contributing factors and definition of proactive measures to provide sustainable problem solutions as part of application improvement plan.
• Provide input for the annual budget request, assist in the management of the required capacity, monitor cost actuals vs. budget.
• Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
• Part of the run-the-bank agile transformation initiative

Production Support Governance

• Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment. Ensuring all SLAs defined for Production Support are met.
• Aligns with providers and infrastructure in respect to lifecycle for IT Service: Planning and Execution
• Support the System Architect in the raising and maintenance of technical debts
• Drive continuous service improvement thru incident post-mortem and incident trend analysis, defining proactive measures to provide sustainable problem solutions as part of application improvement plan.
• Adopting SRE principles to help build a more robust and stable production.

Change and Release Management

• Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
• Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
• Ensures proper implementation of non-functional requirements together with the Application Responsible.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

ESSENTIAL REQUIREMENTS:

• At least 7 years of software development and production system support experience in the financial industry is preferred.
• Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.
• Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration
• Incident Management / Problem Management / Capacity and performance management
• Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.
• Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.
• Ability to foster a proactive team environment focused on technical remediation of Production Environments.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.
• Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.
• Strong in change management control, good documentation skills and high problem solving skills.
• Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support
• Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.
• Understanding of ITIL methodology would be highly advantageous.

KEY DUTIES AND RESPONSIBILITIES:

• Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.
• Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.
• Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.
• Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.
• Work with cross functional teams to troubleshoot and resolve complex issues.
• Performance analysis and fine tuning of industry cut off time-sensitive systems.
• Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.
• Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.
• Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.
• Support system resiliency activities such as DR exercise, BCP and system improvement planning.
• Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.
• Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
• Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.
• Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Job Summary:

1) Before testing the lots, operator request technician / Sr. Operator (Test) to countercheck the diagnostic to run the program.

2) Brings the Pass chip trays to the work bench for quantity check on each tray.

3) Collect the finished products separate the good chips and reject chips.

4) Complete the Error Code Collection Form at Low Yield.

5) Complete the Outgoing Inspection Checklist.

6) Count the materials QTY.

7) Double check inputted information.

8) Enter information on the corresponding fields using barcode scanner.

9) Inspect the outgoing materials for production.

10) Label the Reject/VISL chips and write down the number of bad chips.

11) Materials pack out. (Materials Strap, vacuum seal and stick a product label)

12) Materials Strap, vacuum seal and stick a product label when necessary.

13) Prepare and fill in the traveller.

14) Prepare and print out label.

15) Prepare the chips for OOBA.

16) Put tray and material on Handler.

17) Test operator clips a GREEN clip on each tray of passed chips and a RED clip on each tray of reject chips.

18) Verify the traveller information with the materials.

Job Requirements:

- 8 hours shift work (rotating day/night shift)

- Willing to work in cleanroom environment

- Basic English language skills (Able to read and write)

- Has manufacturing/fab experience

- 1 to 2 years of related working experience in the semiconductor industry is preferred.

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

• Position : Customer Service Coordinator (Coordinating/ Quotation/ Manufacturing Industry)
• Location : Tai Seng Ave (10 minute walk from MRT)
• Working hours : 5 days a week Monday to Friday. 830am to 530pm
• Salary (commensurate with experience) : Up to $3700 + Commission + Performance Bonus + 14 Days annual leave
• Duration : Permanent
• Industry : Supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries.

Main Responsibilities:

• Direct telephone contact or email with international and domestic customers:
• Give pricing and delivery
• Enter order via ERP systems
• Follow up and expedite orders/ shipments
• Promote sale of service parts.
• Process all domestic/international credits and follow up on outstanding non-receivable parts.
• Process and coordinate all repair orders with customers and work closely with our U.S head office.
• Process all invoice billings for parts department.
• Process replenishments for the off-site warehouse
• Process all incoming domestic and international email for price quotes.
• Enter customer orders into ERP systems.
• Other duties assigned by the Customer Service Supervisor or Service Parts Manager.

Requirements:

• Minimum 1 to 3 years of experience in customer service industry
• Minimum O-Level, Diploma in any field or its equivalent
• Proficient with Microsoft Office or related software.
• Ability to stay calm and excellent in handling difficult customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

L2 support means – Level 2 support for the production system where the resource is expected to work on the production issues/tickets raised by users/customers, stakeholders, internal alerts. On Daily basis, he would be involved in, but limited to:

1. Pick up the tickets from the ticketing system which are assigned to him/support team (average is about 5-10 tickets assigned on daily basis)

2. Based on the issue description stated in the ticket, investigate for the root cause of the issue in the system by checking the application logs, database records, etc,

3. Once root cause is identified, fix the issue – either through data patches / code fix;

4. As part of the support, write SQLs for investigation, data patches

5. Assist the team to do reviews (e.g. review of SQLs written by other team members) and perform the SQL executions in database.

6. Monitor the application/system logs daily for some of key modules e.g. interface/batch jobs and alert if any issues found.

7. As part of the investigation, go thru the codes and fix the codes if there are issues surfaced.

8. Work closely with project team - Infra team, BA and other developers

9. Liaise with testing team and customer to carry out the SIT/UAT done for the fixes and support the release activities

10. Take on the task assigned by the team lead related to the support activities.

Role

Software Engineer (Java)

Job Purpose

Analyze, design, develop and maintain of IT applications, including documentation and post-implementation customer support.

Job Responsibilities & Duties

• Analyze, design, program, test, document and maintain IT systems or applications

• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.

• Analyze requests for enhancements/changes and write amendment/program specifications.

• Update system documentation.

• Perform and manage stages of the SDLC and participate in the systems review with Project Lead/Manager.

• Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.

• Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.

• Use development tools to develop applications for better productivity.

• Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.

• Deploy systems to production and provide post-implementation support.

• Provide technical guidance to junior colleagues in their work.

• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.

• Any other duties as and when assigned.

Experience required:

• Possess good experience developing Java EE web application and Java UI frameworks

• Certifications in Java, Java EE etc preferred

• Some project leading experience in IT will be an added advantage

• 3-5 years of experience in systems analysis, design, programming with knowledge of one or more of the following technologies:

o Java, Java EE

o Struts, JSF, Spring, EJB, Hibernate, IBatis

o Weblogic Application Server, Elixir, Oracle DB, LDAP, MQ Series

o JBoss Application Server, Apache Tomcat, ESB

o Oracle Database, SQL, PL/SQL

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Representative to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Representative to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Requirements:

• Enter document data (e.g., order entry) into the system and type various forms, ensuring accuracy.
• Review customer purchase orders, assess requirements, and monitor active orders to meet deadlines.
• Collaborate with different functions to ensure order fulfillment and accuracy.
• Proofread documents for part numbers and correctness.
• Maintain records, operate office machines, and handle incoming calls professionally.

Basic Qualifications:

• 0-2 years of related work experience (2-4 years preferred)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Senior Customer Service Specialist to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Senior Customer Service Specialist:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Senior Customer Service Specialist to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Senior Customer Service Specialist:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Salary: up to $5000

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas Link

Job Description:

QA Operation - Product and Processes

• Be responsible for daily operations of the online QC support of UM Plant.
• Promptly address customer feedback or complaint to prevent recurrence.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• Track and assist department in achieving KPIs
• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
• Ensure continuous compliance to Good Manufacturing Procedures
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
• Manage efficiency and safety in the laboratory.
• Ensure timely review batch records and release of finished products upon completion of testing and inspection.
• Lead to review effectiveness of corrective & preventive actions (CAPA) system.

Lab Operation

• Supervise QC laboratory operations.
• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.

Quality Systems

• Perform as SAP Superuser for Quality function.
• Manage QA System sustainability.
• Lead to attain food safety management system certification, ie. ISO22K.
• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
• Lead to review Change Management, Audit management and CAPA Management are effective.
• Miscellaneous Duties (Improvement)
• Manage other Quality related projects as and when required.
• Any other work-related duties as assigned.

Job Requirements: Min Degree in Food Science or similar w min 5 yrs of relevant QA/QC experience in food manufacturing/FMCG industry & led a team

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry
• Comfortable with high volume and fast pace environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.

Required Professional and Technical Expertise :

1. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
2. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
3. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
4. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
5. Good knowledge in Linux/Unix/Windows environment and scripting.
6. Hands on experience on monitoring tools like Grafana has added advantage.
7. Should be open to learn and adapt to new technologies.
8. Knowledge on GIT Bitbucket and Jenkins has added advantage.
9. Knowledge on Actimize/Hadoop has added advantage.