Total 3,831 medical officer job vacancies in Customer Service category in Singapore

Responsibility

Responsible to handle all inbound and outbound calls.

Job Description

• To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values
• Logging of service requests, complaints and enquiries
• Ensure follow up and fulfill promises made to our customers
• Ensure all referrals are keyed in a timely manner and monitor for closures

Job Requirement

• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• 6 days work week including weekends and Public Holidays
• Working hours:

Shift 1 : 07:00am to 14:30pm ; or

Shift 2: 14:00 am to 21:30pm

Job Descriptions:

• Report directly to Branch Manager
• Responsible to deliver and provide Quality Services.
• To make cold call and any new leads call provided by the company.
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.
• Re-confirm customer’s appointment a day before their treatment.
• After treatment (three days) to follow-up service call to customer.
• To ensure the cleanliness standards at reception area.
• Daily data entry for customers, staff and print report for compilation.
• Issuing of invoices and service rendering.
• Generation of daily reports.
• Provide administrative support.
• Perform other duties as maybe assigned by superior from time to time.
• Any assignments given from time to time by the Company

Job Requirements:

• At least 2 years’ experience in beauty services
• Ability to work in a fast-paced environment with minimum supervision and multi-task
• Strong verbal and written communication skills
• Willing to work retail hours, weekends and public holidays

Responsibilities

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng/Paya Lebar/Ubi)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Make & receive customer inquiry calls
• Handle customer complaints and respond to customer reviews
• Collect & analyze customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Training provided to inexperience candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Location: Teck Whye Crescent

Monday to Thursday 830am to 6pm

Friday 9am to 6pm

1 year contract - 3 June 2024 to 31 May 2025

Reception Duties:

(a) Manage School front counter services

(b) Handling visitors, parents, staff, students, and addressing their needs

(c) Handling queries and complaints via phone

(d) Taking and ensuring messages are passed to the appropriate staff (e) Transferring calls as necessary

(f) Managing office inventory such as stationery and administrative

stores

(g) Receiving and delivering all incoming and outgoing mail

(h) Handle lost and found process

(i) Manage loan records of school items (e.g., uniform, umbrella, etc.) (i) Provide general administrative support to the admin office

(k) Data entry and any other duties assigned by the school

Student Service Duties:

(a) Manage student early release (recording and contacting parents) (b) Coordinating between Form-Teachers & Student Management Team (SMT) on students' movement (e.g., responding quickly to incoming messages and processing them, and alerting the SMT.) (c) Monitoring students' late coming, attendance, CCA attendance (e.g., Involving data entry, collating info, and processing info)

(d) Providing real-time information on attendance info to support SMT (e) Manage students' cellphone confiscation process

(f) Assisting in sick bay recording, ambulance recording, incident recording

(g) Manage student lift pass issuance

Qualification, The Personnel shall minimally have obtained 'A level' qualifications or its Skill & equivalent, and should preferably have the following skills and Experience of experiences:

the Contractor's

Personnel (a) Working in front counter services

(b) Working in school environment

(c) At least 3 years of experience in administration

(d) Proficient in IT environment, MS Office, Whatapps Chat,

(e) Good communication skills

(f) Good team player with a high level of initiative

(g) Able to Multitask

(h) Good Social skills

(i) Problem solving

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Officer contributes actively to the programme needs of Special Student Care Centre under the umbrella of Community-Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

Officer integrates a range of person centred and family centric approaches and utilise Positive Behavioural framework to conduct enrichment activities for special needs children from age 7 to 18. He/She enriches the quality of life of person with special needs by supervising and providing direct physical care needs before/after school. He/she implements after school care curriculum, adapting and integrating developmentally appropriate teaching and classroom management strategies. He/She also enhance clients learning environments and supports caregiver's needs in the care of their child. He/she coordinates with community stakeholders, volunteers and social service providers in the delivery of centre initiatives, programmes and services.

Provide direct client care

• Provide routine ADL (activities of daily living) caregiving to students.
• Provide supervision and guidance to students.
• Apply a person-centred approach, plan and implement positive behavioural support in ensuring safety and holistic development of students.

Plan and implement programmes and activities

• Plan and conduct developmentally appropriate teaching, learning and caregiving activities to promote independence, health, wellness, and quality of life.
• Guide students in the development of basic personal and social skills, simple academics, or work skills.
• Adopt creative methodology to engage and motivate students in their learning through interactive lesson plans.
• Document student's learning and development.
• Implement classroom management strategies.

Build stakeholder relationships and partnerships

• Engage and collaborate with caregivers to facilitate the continuity of care and learning between home and Centre.
• Build rapport with colleagues (Centre/School) and volunteers to foster positive workplace relations.
• Work closely with the various sectors of MINDS in the implementation of programs and in MINDS projects.

Centre operation

• Support in centre operation secondary duties assigned.
• Follow regulations regarding basic health, hygiene, safety and to administer proper documentation of incident report.
• Participate in staff meetings, in-service training/professional development and service quality improvement activities.

• Minimum O Levels/ITE/Diploma

• Resilience, collaborative team player, passion for children, professionalism, love for learning and empathy.
• Added advantage for those with experience in training of persons with special needs, behaviour techniques, child development, lessons plan and school-age-care best practices.
• Fully able to participate in on-site and off-site activities.
• First Aid and CPR certification (training provided).

· Manages devices products related lifecycle activities for the assigned projects to ensure regulatory requirements are met

· Supports JAPAC Area RA Lead, affiliates and Global Regulatory Affairs in variation related activities (i.e. regulatory assessment, etc.) for the assigned projects

· Implements regulatory strategies for the assigned projects for countries in JAPAC under supervision, in line with area commercial priorities and in collaboration with the Global Regulatory Lead and other RA sub-team colleagues.

• Represents the JAPAC regulatory function at sub-teams or client group meetings (i.e. commercial, R&D, CMC, etc.) to present regulatory requirements or provide strategic input for the registration of products.
• Interfaces with JAPAC cross functional teams as appropriate and partners with JAPAC commercial teams to ensure business needs are met.
• Represents the JAPAC regulatory function at sub-teams to present regulatory requirements and commercial interests on the Global Regulatory Product Team (GRPT) to ensure those are met.
• Ensures regulatory compliance for the assigned Assets/products. Implements remediation plan to address identified gaps, if any.
• Supports regulatory initiatives for JAPAC Area team.

Education / Experience Required:

• Min Degree in pharmacy, pharmacology, bioengineering or related subject.
• Min 5 years of regulatory affairs in medical devices
• Has pior experience in China/Japan registration / support role in the past

If you meet the requirements of this role, please email a detailed resume to [email protected] or telegram @alexgohhl

Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

· To coordinate the daily operations of the clinic (front counter services, administrative, and operational matters)

· Assist the Cluster manager in the implementation of goals, objectives, policies, procedures and systems for all operational areas of the clinic.

· Oversee and supervise the training and development of clinic staff members

· Plan and coordinate the daily work assignments and operations

· Manage a group of patient service associates and conduct appraisals for these staff

· Coordinate the daily administrative matters including of reconciliation of accounts payable and receivables.

· Working in partnership with clinic staff members to ensure the delivery of quality patient care and services.

· Work closely with Clinic staff and Head Office Operational Support and other stakeholders to ensure that the clinic runs smoothly

· Ensure that facilities are patient-friendly, safe and clean.

· Responsible for ensuring that clinic staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.

· Responsible for communication between staff and head office. Coordinator should ensure timely dissemination of information, escalation of issues, recommendation and implementation of solutions to problems

· Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients.

· Involve in administrative functions relating to work area such as stationary/drug/consumable ordering/stock-take

· Perform sterilization related work

· Perform other ad-hoc duties as assigned

Requirements:

· Possess at least a "O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC in any field.

· At least 2-3 year(s) of working experience in the related field is preferred

· Excellent written and oral communication skills, with the ability to interact with patients, families, staff and others both verbally and in written correspondences

· Excellent teamwork & people skills

· Motivated individual and able to work independently with minimal supervision

· Good interpersonal skills with a pleasant personality

· Confident in handling administrative work using – Word/Excel, computer system and mobile apps

· Able to commit 5.5 days work week

Location: Somerset

Working Day: Mon-Fri 10am -7pm, Sat 10am - 6pm (PH & Sunday off)

Salary: $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Guest Service Officer

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Details:

• Working Location: North West
• Working Hours: Monday to Friday: 8:00am to 5:30pm /8:30am to 6:00pm (alternate Saturday 8:30am to 12.30pm)
• Contract: 1 year (renewable)
• FREE company shuttle bus at Sembawang MRT
• Completion bonus up to 1 month’s salary

Responsibilities:

• Contact customer to arrange for appointments for the installation
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and product to potential customers.
• Liaise with term contractors.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3064

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Salary: up to $3.7k

Job Duration: Perm
Working Days & Hours: Mon - Fri Office Hours
Location: Redhill

Job Description:

• Perform all billing related activities for Singapore
• Liaising with internal stakeholders (PM, Ops, Finance, intercompanies) on billing, emails distributions, and reconciliation on open items.
• Administer invoices submission to internal and external clients on time and accurate.
• Process credit-rebill on timely manner.
• Liaise with shared service/ AP – AR teams on open items and disputes.
• Other adhoc assigned by line manager.

Job Requirements: Min Diploma in Accountancy/Bookkeeping with 2 years relevant experience

Interested candidates, please submit your resume to: [email protected]

Alex Goh Hock Leong (Alvin)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1763413

[email protected]

• Position: Customer Service Officer (Patient Service)-SIMPLE DUTIES
• Location: Bukit Merah - 4 bus stops from Redhill MRT
• Working hours: 5 days, Monday to Friday (9.00am to 6.00pm
• Salary (commensurate on experience): Up to $3200 + AWS + Dental + Medical (cap at $750 per year)
• Duration: Permanent
• Industry: Nursing home

​

Main Responsibilities:

• Receive, answer and transfer calls.
• Take down messages if the recipient is unable to take the call
• Attend to visitors ad handle inquiries
• Manage the auto-gate intercom system
• Manage the public address system
• Open the letter box every day
• Re-direct incoming and outgoing mails/faxes
• Maintain a good filing system and records.
• Handle admission or discharge of residents.
• Collection of payment
• Monthly billing
• Issuing of invoices and receipts
• Date entry and administrative work
• Handle clients feedback

Requirements:

• Qualification: Diploma in Business or Equivalent
• Prior working in a nursing home
• Bilingual in English and Mandarin/Malay to communicate with Chinese/Malay clients who can only speak mandarin.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Description (Role & Responsibilities)

• Ensure smooth financial transactions by meticulously verifying invoices and supporting documents submitted by clients for financing. Proactively address any documentation issues to maintain efficiency and client satisfaction.
• Manage incoming payments from Clients and Customers with precision, facilitating timely processing and accurate allocation of funds. Follow up to obtain payment advice and ensure seamless financial operations.
• Ensure accurate and neat record-keeping and reconciliation of daily transactions in the factoring system and physical records.
• Compute and keep track to advise clients on funds available for drawdown and ensure compliance with the terms of the disbursement.
• Monitor submissions of monthly invoices and contract progress claims by Clients.
• Provide support to the Relationship Managers in servicing the Clients, eg request for financial accounts, submission of monthly bank statements, computation of late payment charges, preparation of legal documents etc.
• Prepare and mail monthly statement of accounts and advice to Clients and Customers.
• Filing of documents to ensure proper housekeeping of documents for easy retrieval.
• Support team's decision-making by preparing timely and accurate management reports to be submitted to Management, Relationship Manager, and Credit Risk officers
• Handle bank-related tasks efficiently, contributing to seamless financial operations.
• Proactively identify opportunities to improve productivity and mitigate operational risks by reviewing and providing feedback on operational processes and workflows.
• Any other ad-hoc duties assigned by the Department Manager.

Qualifications:

· Ideally experienced with SME Financial products.

· Minimum 4 years of experience, preferably in the finance industry

· Organised and meticulous with strong attention to details

· Proactive and solution-oriented, with a strong work ethic

· Demonstrate professionalism, maturity and confidence in handling diverse tasks

· Ability to work independently and adapt to changing priorities

· Good interpersonal and communication skills, both verbal and written

Benefits and Perks:

· Funding for ongoing learning and development.

· Tech support and provision of company-issued equipment.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience will be instrumental in ensuring patients receive timely access to the services they need, while optimizing hospital capacity and revenue.

Leadership & Management

1. Provide leadership to a team of HODs and BU leads in the patient support services, including business office, patient service centre, customer experience and medical records office.
2. Develop and implement effective policies and procedures for all departments under the patient support service.

Operations

1. Oversee the patient billing and collection process, ensuring accurate and timely claim submission and revenue collection.
2. Create and implement efficient protocols for patient admission, registration, and bed assignment.
3. Develop and implement best practices for admissions, ensuring smooth transitions for patients across all service lines including management of bed capacity, effectively communicating bed availability to relevant department staff.
4. Collaborate with clinical and non-clinical departments to identify patient journey friction points.
5. Analyze data and prepare reports to provide insights to hospital leadership.

System & Technology

1. Implement and manage revenue cycle management strategies to optimize financial performance.
2. Negotiate contracts with third-party payers and manage payer relationships. Maintain clear and effective communication with hospital leadership, other departments, and external stakeholders.
3. Evaluate and implement new financial and billing software and technology solutions.
4. Ensure the continued accuracy and integrity of patient data within the admissions and business system.
5. Evaluate and implement new admissions solutions and drive paperless & cashless initiative during admission and billing at business office.

Patient Feedback and Advocacy

1. Identify trends and common themes in patient feedback to pinpoint areas for improvement.
2. Advocate for patient needs and concerns to various hospital departments and leadership.
3. Develop and implement service recovery plans to address patient complaints and dissatisfaction.
4. Oversees the development of Thomson Touch programme to ensure consistency and standards in our service delivery.

Medical Records Management

1. Management of patient health records, ensuring compliance with relevant regulations, and facilitating the efficient flow of health information within the organization
2. Oversee the implementation and maintenance of health information systems, electronic medical records (EMR), and other technologies to optimize record-keeping processes.
3. Conduct regular audits to identify and rectify any discrepancies.

Others

1. Any other task as assigned.

Requirements

• Degree with at least 10 years of relevant working experience.
• Good knowledge in both front-end and back-end support services.
• Demonstrate critical thinking abilities and strong problem solving skill.
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.
• Good relation management skills with the ability to influence decision making.
• Strong people management skills, proactive and service orientated.
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

Responsibilities:

Check-In/Check-Out:

• Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and facilities.
• Process check-outs efficiently, addressing any guest queries or concerns.

Reservation Handling:

• Manage reservations, including booking modifications and cancellations.
• Ensure accurate recording of guest information in the system.

Up-Selling::

• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests

Customer Service:

• Provide personalized and attentive service to meet guests' needs.
• Handle guest inquiries, requests, and complaints promptly and professionally.

Cashier Duties:

• Handle guest payments, issue invoices, and provide accurate change.
• Maintain a secure and organized cash handling process.

Room Assignment and Control:

• Assign guest rooms based on preferences and availability.
• Monitor and control room inventory, coordinating with housekeeping for room readiness.

Safety and Security:

• Ensure the safety and security of guests by following established protocols.
• Respond to emergencies and report incidents to the appropriate authorities.

Communication and Coordination:

• Collaborate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.
• Communicate special requests and VIP arrangements to relevant departments.

Information Dissemination:

• Disseminate information about hotel promotions, facilities, and local attractions to guests.
• Provide directions and assistance with transportation arrangements.

Record Keeping:

• Maintain accurate and organized guest records.
• Generate reports as required by management.

Problem Resolution:

• Resolve guest issues effectively and escalate matters to supervisors or management when necessary.
• Anticipate and address potential challenges to enhance guest satisfaction.

Qualifications and Requirements:

• Minimum ITE/O Level, certification in hospitality is a plus with one year of work experience
• Candidates with over 2-3 years of customer service experience will be considered for the Executive role
• Proven experience in customer service or front desk roles.
• Excellent communication and interpersonal skills.
• Familiarity with hotel management software and reservation systems.
• Ability to handle cash transactions accurately.
• Strong problem-solving skills and a proactive approach to guest satisfaction.
• Flexibility to work in shifts, including weekends and holidays.
• Impeccable grooming and professional appearance.
• Customer-focused with a genuine passion for hospitality.

Administration Officer (Reception)

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle accuracy and operational effectiveness.
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Requirements:

• Degree/ Diploma in any discipline.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Benefit

• Permanent job opportunities
• Stable career progressions
• Gov sector
• AWS + Performance bonuses + Yearly salary increment
• Up $2800

Responsibilities

• Assist nurses in provide caregiving duties and support to patients, in collaboration with other healthcare professionals.(i.e. sponging, feeding, lifting & moving)
• Engage patients and their family members/visitors to understand their needs and manage their expectations in the area of service delivery
• Overall management of clerical and operational support in a ward

Requirements

• Passionate in Healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

MCI Career Services Pte Ltd

EA License Number: 06C2859

Job Description:

· Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter

· Billing enquiries and cashiering duties

· Schedule follow-up appointments for patients and advice on the necessary tests / investigations

· Assist in preparing clinic reports

· Liaise with doctors, nurses and internal departments on any clarifications for patient matters

· Assist in counter closing

Job Description

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to

[email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Guest Service Officer

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction.
• Order Processing : Receive and process customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely delivery of orders, track shipments, and communicate any delays or issues to customers proactively.
• Product Knowledge : Develop a strong understanding of our fresh flower inventory, including various types of flowers, seasonal availability, and pricing.
• Relationship Building : Build and maintain strong relationships with our clients through regular communication and personalised assistance.
• Problem Resolution : Handle customer complaints or escalations effectively, investigating the issue, and finding suitable resolutions. Liaise with internal departments, such as quality control or operations, to address customer concerns promptly and ensure continuous improvement.
• Database Management : Maintain accurate customer records, update contact information, and track interactions in our ERP system.

Requirements:

• Good verbal and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using ERP software and other relevant tools.
• Knowledge of fresh flowers, floral industry, or horticulture is advantageous.
• Flexibility to work occasional weekends or extended hours during peak seasons.

i) To conduct surveillance on online platforms.

ii) The officer shall compile reports for review to authority

iii) Respond to the feedback and assign Teams to follow up

iv) Proper Maintenance for Call records

Job Requirements:

Familiar in MS Word & MS Exccel

Familiar on Social media platforms

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.