Total 4,013 pr executive job vacancies in Customer Service category in Singapore

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Contract duration: Immediate till 31 Dec 2024

Working arrangement: Mon - Thu (830am - 6pm) Fri (830am - 530pm)

Salary: up to $3000 depending on experiences

Responsibilities

• Attend to inbound call/email enquiries and provision of advise to members of public.
• Deliver positive service experience, address queries effectively and accurately.
• Prompt escalation of requests for resolution where appropriate.
• Compile, record, input information accurately into relevant systems.
• Any other duties assigned by supervisor.

Requirements

• Prior experience with customer service / call centre will be preferred but not mandatory
• Proficient with Microsoft Office tools
• Good verbal and written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4980

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Overview

As a Customer fulfillment executive, your role will be to maintain our customer’s end-to-end experience, which involves customer service and fulfillment. The ideal candidate must be detail-oriented, customer-focused, and have strong communication skills. They must be able to speak and write fluently in English and work well in a team.

Junior / Senior positions are available. Candidates requiring a work permit in Singapore are welcome to apply.

Responsibilities

Customer service and success

• Address patient’s inquiries over various communication channels, mainly text-based messaging.
• Patient relations such as registration, and appointment booking.
• Assist and escalate user and technical issues to relevant departments

Order fulfillment

• Dispensing of medications
• Packaging and dispatching of orders on time
• Handle customer verification and billing
• Monitoring and follow-up on medical report, patient requests etc

Administrative duties

• Stock-taking and inventory check
• Clinic housekeeping
• Other administrative duties such as data entry, and bookkeeping, as required.

Qualities we are looking for

• Polytechnic Diploma, GCE A / O / NITEC qualification
• Background in healthcare, or another frontline service such as F&B and hospitality is a plus
• Compassionate and sensitive towards customers
• Comfortable communicating with medical providers & patients
• Excellent customer service skills and attention to detail
• Willing to learn and adapt in a fast-paced environment
• Confident with google docs and spreadsheets
• Candidates with no previous healthcare experience are welcome to apply

Why work with us?

• Potential career growth in a healthcare startup environment
• Unique clinical environment with minimal in-patient contact
• 5mins from MRT Station

Background

Cloud Clinic is building APAC #1 healthcare e-commerce experience. We are engineering novel ways to provide affordable and convenient healthcare to individuals who are proactive and independent. Sire and Dame - our main websites - provides subscription-based prescriptions for men and women.

Expected salary:
$18,200 - $31,200 (inclusive of AWS bonus)

Variable performance bonus

=============

"A spark can kindle a flame" - Emmet Fox

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

• Handle customers’ queries (via telephone / email) escalated from Call Centre

• Handle queries from walk-in customers

• Handle first level troubleshooting with regard to the Internet e-services

• Escalating complex queries for superior’s intervention

• Engaging customer in change management campaigns

• Suggest improvements arising from feedbacks or interaction with the customers

• Submit daily report in a timely manner

• Meticulous

• Good interpersonal and communication skills.

• Result oriented

Job Description:

• Manage large amounts of incoming phone calls
• Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
• Issue accurate invoicing and job production order.
• Building sustainable customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats.
• Managing delivery routes of drivers according to incoming orders
• Ability to effectively work with a team.
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Daily Ad-hoc tasks assigned

Responsibilities:

✅Arranging of organisation's fleet of vehicles' routes

✅Develop good working relationship with drivers and customers

✅To liaise with customers for any queries

✅To liaise with internal team pertaining to operational matters

✅Other duties as assigned

Requirements:

• Strong in operations and customer service-related industry
• Positive with critical thinking skills
• Friendly & pleasant deposition, self-motivated and service-oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

This is a Customer service executive role at reception of a backpacker's hostel located at Chinatown and Lavender- Job duties include the following:

- Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly

- Handling of customers' queries, needs and complaints

- Handling cashiering

- Managing of reception at hostel

- Managing Customer satisfaction scores and execution of administrative tasks to highest quality standards

- Any other reception duties as deemed required by company

Requirements:

- Pleasant personality

- Ability to be customer service oriented and focused

- Able to converse well

- Able to multi task and work in a fast pace environment

* Must have more than 10 years working experience in furniture installation.

* With driving licence.

* Rich experience in assembling complicated furniture such as workstation,cabinet,director table, system panel etc.

* Rich experience and skills to solve problem during furniture installation.

* Rich experience in E-commerce website maintenance.

* Good interpersonal skill to communicate with customer to comply with customers' requirement.

* Perform furniture assembly or repairing at clients' premises.

* Perform delivery, warehouse management, container unloading, housekeeping etc.

* Responsible for doing manual work requiring physical fitness and strength.

* Willing to do OT when necessary.

* Willing to do night shift when necessary.

* Willing to work on weekend and public holiday.

* Good personal character and working attitude, customer oriented.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Executive, Clinical Services

JOB DETAIL

BROAD FUNCTION

The role of the Executive, Clinical Services, is to plan and support the development and implementation of clinical services and clinical programmes , as part of the functions of the Clinical Services Office. He/She will work closely with the Chairman, Medical Board, Deputy Director, Clinical Services, Clinical Heads, other staff members of Clinical Services, internal and external stakeholders.

The Executive will also have the opportunity to participate in other roles within the Clinical Services office for growth and development.

MAJOR DUTIES & RESPONSIBILITIES

Specific

• Support the strategic development and implementation of clinical services and hospital-wide clinical programmes, including development of policies, guidelines, workflows and care paths.
• Monitor, collate and analyse data from the programmes to identify early trends and work with the programme lead to develop interventions if needed.
• Perform administrative duties relating to the clinical programmes, including secretariat duties, organising multi-disciplinary meetings and workgroups.
• Conduct audits, quality improvement and produce reports on the activities and performance of the programmes.
• Support hospital licensing activities including preparation of checklists and documents

General

• Perform any other duties as assigned by the Chairman, Medical Board and/or Deputy Director, Clinical Services.
• Support related Go-Live activities (e.g. full dress rehearsal) and hospital committees under the responsibility of Clinical Services and undertake its related work working with internal and external stakeholders.

JOB REQUIREMENTS

• University Degree
• At least 2-3 years of related experience
• Experience in related areas (e.g. healthcare, clinical operations, clinical services, clinical coordinator, data analytics, audit, licensing) would be advantageous
• Able to multi-task and with good project management skills
• Able to communicate effectively at all levels with good interpersonal skills
• Possess a good command of language, both written and spoken
• Data savvy and proficient with systems thinking

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Clinical Service Executive – Lynn

Lynn Ho R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Customer Service Executive (Airfreight)

About the company
A worldwide logistics and freight forwarding firm that caters to a diverse array of industries.

Location: Central
Salary Range: Up $4K
Working hours: 5.5days (Sat half day wfh)

Job Scope:

• Respond to customer inquiries and generate quotations
• Coordinate and organize import and export shipments
• Communicate with international agents to verify shipping documents and adhere to country-specific rules and regulations
• Issue customs permits as required
• Maintain close communication with vendors, shippers, customers, carriers, and overseas agents
• Conduct data entry for freight services
• Ensure accurate management of paperwork and documentation for billing
• Close files promptly after the completion of shipments

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

• Responsible for processing customer confirmation order.
• Managing delivery coordination.

Requirements:

• Diploma and above.
• At least 1 year of experience in doing order-processing.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling
  Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job Highlights

• We provide benefits such as Medical and Insurance
• We offer great remuneration packages
• Multi-Award Winning Brand

Job Description

Join us as we are a leading brand in Singapore. We provide great employment benefits and good career growth.

Job Responsibility

• Provide first level of support and customer service

• Provide quality customer service to customers over the phone or email

• Require to listen, probe to clarify and understand customer needs

• Escalate problems or issues promptly and resolve customer queries

• Administrative duties as required

Job requirement

• Minimum 1 Year(S) of experience in Similar Position

• Good interpersonal and communication skills

• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)

• Requires a sense of urgency

• Able to work independently with minimal supervision

• Good team player, positive attitude and willing to learn

• Able to commit retail hours

• Interested Participants please submit your CV

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Information:

5.5 days

Mon-Fri: 8.30am-5.30pm; Sat: 8.30am-12.30pm

Responsibilities:

✅Daily report for Job done via email

✅Attend to customer’s enquiry

✅Issue quotation, invoice and statement.

✅Contact customer for job confirmation.

✅Follow up on the status for all outstanding matter.

Requirements:

• Diploma/Degree graduate are welcome to apply.
• Computer literate.
• Hardworking and willing to learn.
• Able to do multi-tasks.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Nanyang Technological University, Singapore (NTU Singapore) is a research-intensive public university, which has 33,000 undergraduate and postgraduate students. The NTU School of Civil and Environmental Engineering (CEE) is a leading school for Sustainable Built Environment. It has about 50 faculty members and more than 1,100 students and is rapidly expanding its range of education and research activities.

As Senior Executive at the Office of Associate Chair (Students) of the School of Civil & Environmental Engineering (CEE) focuses on student care and wellbeing. The key purposes are to enhance the wellbeing, development experience of CEE students. 

The key responsibilities encompass the following:

• Coordinate with stakeholders to align care and support for CEE undergraduate students.

• Periodic monitoring and meeting with students who face wellbeing problems, as well as working with other NTU stakeholders. 

• Take charge of administrative matters that support the student leadership and mentorship for undergraduate students.

• Liaise with administrators to advise students who face academic challenges on their fulfilment of credit requirements.

• Maintain and update database of student care records.

Requirements

• Minimally a bachelor’s degree from a recognised University (degree in related field and/or work experience in the tertiary education sector will be preferred).

• A strong commitment and passion towards student wellbeing and support.

• Preferably knowledge and/or experience in counselling or interaction with young adults.

• Excellent team player with good interpersonal skills.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office (Word and Excel).