Total 4,031 product engineer job vacancies in Customer Service category in Singapore

Responsibilities

• Carry out Production, Service, Repair, Installation, FAT, Field Construction, Plant Commissioning, Sea trials and Inspection of Customer Supplied Product.
• Ability to maintain good project documentation and is familiar with ISO documentation requirements such as Job Safety Analysis, Work Method Statement and Permit to Work Application requirements and procedures.
• Requisition Key equipment and materials.
• Liaise with customer on the installation requirements such as hot work, welding, carpentry work and running of cabling.
• Inform Managers of additional requirements from customer.
• Ensure that jobs are carried out to meet acceptance criteria as per technical / installation manual.
• Assist in preparing the design, drawing and documents for Customer’s technical requirements.
• Assist in developing a complete field support process covering all products.
• Identify and record quality problem related to product or service.
• Carry out responsibility of equipment owner in the handling and usage of inspection, measuring and test equipment.
• Perform other ad-hoc duties as assigned by the Managers and Engineers.

Requirements

• Handling technical and work related documents.
• Possess good critical thinking and trouble-shooting skill.
• Able to communicate and work well in team.
• Knowledge in Computers and Electronics, Telecommunication System.
• Knowledge and experience in Marine Electronics, Offshore industry is an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Responsibilities and Duties:

• Attend to user to solve reported IT issues.
• Windows OS installation, Microsoft Outlook configuration for email and troubleshooting.
• Basic wire/wireless Networking, NetworkPrinter installation/ File Server.
• Network Mapping & Basic knowledge on Cloud
• Setting up Office 365 email administrator
• Windows Server AD implementation, Configuration and Support.
• Setting up of new PC and data transfer to new PC/Desktop/Laptop.
• To ensure endpoint encryption is activated for computers and defined device.
• Responsible to install the organization’s standard and approved applications on computers and mobile devices.
• Service Asset and Configuration Management (SACM) of end user system
• 1st level troubleshooting for network issues and telephony system.
• To assist and liaise with IT Backend team members and users when there are reported IT-related incidents.
• Installs, maintains, and troubleshoots required client and hardware, whether onsite or remotely.
• To deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
• Escalate to vendor and follow through for all hardware failure.
• Liaise on any requests for related matters including requests for quotations.
• To be the single point of contact for all correspondence between vendor and users.
• Assisting the Projects Engineers with new implementations and migrations
• Troubleshoot and resolve all hardware, operating system, software and application problems relating to desktops, notebooks, printers, mobile devices and PC peripheral.
• Setup and deploy smart-phones (Android, iOS) and tablets (Android, iOS).
• Install / Remove computer software and applications.
• Work with Helpdesk team for ticket escalation and reporting
• Document maintenance for all computer systems and network infrastructure.
• Timely submission of work log report and monthly attendance report
• Attend weekly/scheduled engineers meeting.
• Willing to gain experience in design, maintenance, and support of a Microsoft AD, SCCM Exchange infrastructure including performance, capacity, and recovery technologies

Mandatory Skills

Job Overview

The role involves coordinating between Application and Infrastructure Teams to implement Infrastructure Requirements for Applications.

Responsibilities and Duties:

• To coordinate in setting up Infrastructure and support Application Infra needs.
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards.
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary.
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ Database performance, capacity, resiliency, stability, replication and other key aspects.
• Researching and recommending solution that best meet business needs and enterprise operational requirements.
• Provide technical support to application development teams.
• Evaluate releases of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact.

Requirements:

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, other Container platforms.
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases.
• Knowledge in Networking (F5 GTM/LTM or any other SLB).
• Minimum 5 years of professional experience and minimum 3 years of relevant experience.
• Willing to work in shifts and in weekends.
• Team player to work with multiple teams and teammates.

• Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided

• Monday - Saturday: 9am - 6pm
• Location: Marsiling
• Possession of own vehicle is a must

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Take charge of overseeing the day-to-day operations of the company's projects.
• Develop and execute strategic plans while overseeing, supervising, and closely monitoring all project activities and deadlines.
• Lead and guide a team of workers, offering direction and support for on-site operations.
• Perform machine installations, conduct testing, and troubleshoot issues as they arise.
• Carry out preventive maintenance work, both at the company's facilities and at client sites.
• Exhibit strong problem-solving skills by effectively addressing situational challenges and resolving customer complaints through corrective actions.
• Actively participate in or lead daily safety meetings and toolbox sessions to ensure a secure working environment.
• Implement on-site maintenance services, encompassing both Preventive Maintenance (PM) and Corrective Maintenance (CM).
• Create comprehensive reports, documentation, and quotations for various site-related tasks.
• Independently handle troubleshooting assignments as they emerge.
• Enforce strict compliance with ISO Standards and processes, Workplace Health and Safety (WHS) regulations, industry Code of Practices, Quality Assurance/Quality Control (QA/QC) requirements, and Safe Management Measures.
• Prepare, submit, and manage project-related reports such as Risk Assessments (RA), Method of Statements (MOS), manpower appointments, Permit to Work documents, and more.
• Maintain accurate and up-to-date record documentation, ensuring proper organization and filing of records.
• Fulfill any additional duties assigned by management as required.

Requirements:

• Minimum Higher NITEC in Electrical or Mechanical Engineering, coupled with 1-2 years of relevant work experience.
• Comprehensive understanding of Electrical, Pneumatics, and Hydraulics systems.
• Proficiency in interpreting electrical single line diagrams.
• Possession of a Building Construction Safety Supervisor Certificate.
• Possession of a Work-At-Height Supervisor/Assessor certificate.
• Possession of a Confined Space Assessor certification.
• Possession of a Lifting Supervisor certification.
• Holding a valid Singapore Class 2/3 driving license and possess own vehicle is a must.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Providing Remotely support.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support (When required)
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/ When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Experience with Teradata FSLDM and data mapping

Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage and with good experience in application support specially in banking/financial services industry.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Willing to learn & responsible

On behalf of our client who is in the building equipment space, we are looking for Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

Job Description

• Responsible for semiconductor equipment installation and chiller repair
• Write service report
• Liase with customers
• Ad-hoc duty assignments

Job Requirement

• Basic technical skills
• Prefer refrigeration background
• Resposible for chiller repairs
• Flexible and able to support overtime
• Able to travel overseas within short notice
• Training will be provided
• Teamwork oriented
• Microsoft Office knowledge
• Must staying in SINGAPORE
• Work location at Woodlands or Changi depends on the job position/request
• 5 days work week
• Overtime pay, Handphone/transport benefit, Medical benefit, etc

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

1. Electrical System Maintenance:Conduct routine inspections and maintenance of electrical systems on marine vessels.
   Perform preventive maintenance to ensure the continuous and reliable operation of electrical equipment.
   
2. Troubleshooting and Diagnostics:Identify and diagnose electrical issues on ships.
   Use testing equipment and tools to locate and analyze faults in the electrical systems.
   Develop solutions to resolve electrical problems and restore functionality.
   
3. Repair and Replacement:Execute repairs on malfunctioning or damaged electrical components.
   Replace faulty electrical parts or systems as needed.
   Ensure compliance with safety regulations and industry standards during repair activities.
   
4. Installation and Upgrades:Install new electrical systems or components on marine vessels.
   Upgrade existing electrical systems to meet current regulations or improve efficiency.
   Collaborate with other engineering disciplines for integrated system installations.
   
5. Inspection and Compliance:Conduct electrical inspections to ensure compliance with industry standards and regulations.
   Document and report findings, recommending necessary repairs or upgrades to meet compliance requirements.
   
6. Testing and Commissioning:Perform testing procedures on newly installed or repaired electrical systems.
   Commission and verify the proper functioning of electrical equipment before the vessel goes into service.
   
7. Documentation and Reporting:Maintain accurate records of maintenance activities, repairs, and installations.
   Generate reports detailing the status of electrical systems, completed tasks, and recommendations for improvement.
   

Canon Medical Systems Asia is a subsidiary of Canon Medical Systems Corporation, a global medical technology company that develops and produces diagnostic imaging systems, including CT, MRI, ultrasound, X-ray, and healthcare IT solutions. Canon Medical Systems Asia is based in Singapore and serves customers throughout the Asia-Pacific region.

We are seeking a Field Service Engineer to join our team in Singapore that provides excellent support to the organisation. This candidate will report to the Head of Service Division.

Job Description & Responsibilities

• Install medical imaging equipment effectively and efficiently.
• Perform PM inspections per equipment specifications and standards.
• Corrective and preventive maintenance of diagnostic imaging equipment.
• Prepare work/service orders, parts orders, part returns, expense/claim forms, and other administrative paperwork.
• Maintain all assigned company assets.
• Maintain excellent customer relations.
• Maintain accurate and complete documentation.
• Develop a higher level of troubleshooting and analytical skills.
• Perform and document FSN/FMI/FSCA reporting on assigned products.
• Ability to work under pressure and irregular work hours;
• Good team player with an initiative to help out teammates and always ready to take on more tasks.
• Positive and proactive attitude, independent, self-motivated with a strong passion for work.
• Proven ability in developing and maintaining effective internal and external working relationships.
• Improve personal productivity by enhancing product/technical knowledge through formal and on-the-job training.

Qualification & Requirements

• Diploma in Electronic, Electrical, Mechatronic & Biomedical Engineering w/ strong knowledge in basic electrical/electronic/computer hardware/networking experiences.
• Minimum 1 - 3 years of relevant experience in the medical device industry or in the engineering field
• Candidates must be comfortable working night shifts

Skillset

• Related experience in the healthcare, medical industry and hospitals premises will be an added advantage
• Experience servicing medical devices are an added advantage

Here is what will make your application stand out

• Servicing experience in one of these radiology imagining systems like CT, MR, Vascular Lab and Ultrasound
• Proven experience in healthcare imaging field

Interested applicants to apply via MyCareersFuture. Only shortlisted candidates will be notified.

• Attractive Remuneration
• MNC
• Working Location: East

RESPONSIBILITIES:

• Supervise cash processing equipment staging and production processes.
• Monitor and manage stock levels, ensuring prompt resolution of shortages.
• Supervise Field Technicians' schedules, tools, and skills for efficient operations.
• Communicate issues affecting product and service delivery promptly.
• Manage personal stocks and facilitate timely stock transfers.
• Oversee central warehouse operations, ensuring compliance with guidelines and metrics.

REQUIREMENTS:

• 3 to 5 years of experience in similar role
• Experience of Oracle Netsuite ERP systems
• Diploma / Degree in Electronics Engineering

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

• Minimum 4 years(L2 support) & 7years (L3 support) of Experience in IT End User Support.
• Experienced in handling End Point computers.
• Basic understanding of Client-Server architecture.
• Basic understanding of LAN networking, knowledge of cable crimping and basic troubleshooting.
• Experience of handling Multi-function printers with central management.
• Experience in Disc Encryption, Application Security, Endpoint security at client level.
• Basic understanding of SCCM and AD.
• Incident and Change Request support to users.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Collaborate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Proven verbal and written professional communication in English.

Onsite Support Engineer (L3)

Requirements:

• Degree/Diploma in IT or Equivalent
• Minimum 7 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits Summary

• Basic up to $4300 + AWS + VB + Transport Allowance (with own transport)
• Monday - Friday 9am - 5.30pm
• Location: Changi Business Park

Job Scope

• Prepare quotations for services and spare parts in response to customer inquiries.
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS.
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols.
• Cultivate and maintain strong customer relationships while delivering high-quality service support.
• Collaborate with customers to address service concerns and resolve technical issues effectively.
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify opportunities to secure new preventive maintenance contracts.
• Conduct product training sessions for end-users and distributors.

Job Requirement

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 2 years of working experience or more in the analytical instruments or related field.
• Knowledge of gas analyzers, CEMS, and water quality analyzers would be advantageous.
• Customer-oriented with a positive attitude
• Good planning and time management skills to achieve job efficiency.
• Preferably possess own transport

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

• Performs inspections, testing and troubleshooting on electrical & mechanical of marine hydraulic systems.
• Performs preventive maintenance procedures on equipment.
• Carry out repairs on various marine products, both mechanical & electrical systems on Marine and offshore installations.
• Prepare reports from attended jobs.
• Participate in vessel dockings and work at shipyards.
• Adhoc duties as assigned.

Requirements:

• Diploma in Mechanical/ Electrical or Marine Engineering.
• Knowledge in PLC based control systems and/or Hydraulic systems.
• Automation or instrumentation experience an advantage
• Prefer 2-3 years of experience in Marine Hydralius System.
• Possess good initiative, customer oriented and action oriented.

West/Tuas Area (Tpt Pick up at CCK MRT /Boon Lay Mrt)

5 days work week

European MNC

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Overview:

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities:

▪ Managing system in cloud environments in accordance with the project requirement and system support role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments

▪ Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment

▪ Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes

▪ Manage the system patching and security hardening implementation

▪ Any other ad-hoc duties as required or assigned

Requirements:

▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience

▪ At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support

▪ Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage

▪ Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.