• Desktop support such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support in end-user environment.

Requirements:

• Diploma in Computer Science or equivalent
• At least 2 years of experience in troubleshooting Windows 7 & above

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description :

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

路 Provide user data and application recovery

路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

路 Use tools and methodologies to load, copy and customize operating system configurations for deployment

路 Responsible for tracking hardware and software inventory

路 Familiarize end users on basic software, hardware and peripheral device operation

路 Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers

路 Works with vendor support contacts to resolve technical issues within the desktop environment

路 Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies

路 Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

路 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

路 Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

路 Customize desktop hardware to meet user specifications and site standards

路 Provide VIP support

路 Resolve and update incidents with in SLA and also update stakeholders for P1 cases

路 Update KB with solution provided

Desktop Support:

• Install, upgrade, support and troubleshoot , Windows 11 / windows 10 and Microsoft Office and any other authorised desktop applications
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Performs work in compliance within specified warranty requirements
• Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
• When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member
• Develop trends by monitoring and analysing incoming calls, problems and support requests
• Stock taking and managing store room assets

Operational:

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator
• Email account administration, i.e., account creation and management and distribution lists on Exchange
• User account administration, i.e., account creation and management and password resets on Active Directory
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
• Works with other IT team members regarding new branch builds and upgrades
• Dealing with queries by following departmental procedures for fault resolution
• Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines
• Arranges for and/or prepares equipment for shipping/receiving
• Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
• Develop technical knowledge of each system within company profile and specialised knowledge of certain nominated areas
• Maintain adequate knowledge of operating systems and application software used to provide a high level of support
• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

Experience/Knowledge & Skills:

• Working technical knowledge of current protocols, operating systems and standards
• Ability to operate tools, components and peripheral accessories
• Microsoft Desktop Support Technician an advantage
• Software and Hardware Troubleshooting
• Windows 10, Windows 7 experience
• Routers, switches and firewall basic experience
• Microsoft Office 365
• TCP/IP
• Working knowledge of SMS, AD, 365 Exchange and remote control tools
• Knowledge of all software applications used within the organisation
• Good understanding of various asset classes (Equities, FX, and Fixed Income)
• Understanding of market data systems such as Bloomberg or Reuters
• Able to navigate in Unix and Windows proficiently, experience in reading logs generated by systems processes and in performing level 1 and level 2 troubleshooting
• Knowledge of FIX and TCP/IP are advantageous but not required. Experience in TIBCO or any middleware is preferred
• Experience of Perl or Shell scripting are advantageous
• Use SQL and reporting tools to provide ad-hoc reports to the senior management team
• Ticketing system in SNOW / Service Now
• Capture and input of daily activity
• Follow up of operational issues
• Asset management in HPAM

Role:Desktop Support Engineer

Job Description

• Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install,upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts including night shift
• Able to work on weekend and public holiday

Marine Service Engineer x 2

• Office location : Boon Lay
• Working Location: On Board Ship
• Mon- Friday (8am - 5pm)
• Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Requirements:

• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).
• Training Provide

Job Description

• Conduct periodic inspections, repair, service and maintenance of Musasino equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Engineer (Material Handling)

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: $3,400 and $4,200
  

Roles & Responsibilities:

• Commissioning, troubleshooting & on-site training on freight container handling equipment.
• Arrangement for warranty and non-warranty works on site.
• Compiling safety risk assessments and ensuring safe work methods are used.

Requirements:

• Min Diploma in Engineering with experience in working with heavy industrial machinery, preferably port handling equipment.
• Good knowledge and experience with finetuning & debugging PLC programs and troubleshooting on electrical & hydraulic systems.
• Possess class 3 driving license.
• Based in Singapore, overseas travel to ports in Asia & Middle East will be required.

Apply now for Interview arrangment

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Field Service Engineer

( Air conditioning contractor )

• Salary: $3,200 - $4,200
• 5.5day work (Mon-Fri 9am – 6pm & Sat 9am – 12noon).
• Working Location: Kampong Ampat [Tai Seng MRT / Bartley MRT]

Benefit & Allowance

• PB base on KPI around 20% of annual salary
• Transport allowance
• Company mobile

Requirements:

• NTC /Diploma in Building Services, Electrical or Mechanical Engineering
• At least 1 year's experience in the M&E industry, preferably with relevant experience in data centre or mission critical infrastructures
• Execute Preventive maintenance, troubleshoots at client site.

Responsibilities:

• Carry out service, maintenance, commissioning, troubleshooting, installation, warranty repair and any other specialist service on the complete range of company product.
• Carry our service work to the highest possible standard in line with company policy & procedures and industry-recognized best practices.
• Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense.
• Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis.
• During your day-to-day work in the field, actively identify and promote new/additional services, parts and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office.
• Supervise subcontractors working on behalf of company.
• To ensure that experience is passed on to the rest of the company service team through mentoring and training.
• Maintain service vehicle and any other tools and/or equipment assigned to you in good condition.
• Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers
• Ensure the highest standard of safety are maintained at any job site at all times including but not limited to company’s staff
• Perform any other duties from time to time, whether ad-hoc or otherwise

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Repair, installation & maintenance for abatement system
• Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.

Requirements:

• Minimum ITE in Electrical/ Electronic/Mechatronics Engineering or relevant qualification
• At least 1 year of relevant experience
• Comfortable working in cleanroom environment

Interested applicants, send in your updated resume by clicking “Apply Now”

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Job Description & Requirements

Successful candidate will assist Service Manager on the following tasks:

• Site daily operations, routine/ad-hoc maintenance and service work for industrial water treatment systems in semiconductor and pharmaceutical industries.
• Conduct routine equipment inspection, performance checking/review, data collection, repair and trouble-shooting of industrial pure water and wastewater systems.
• Perform regular PM /calibration for equipment and instruments.
• Any other duties given by Service Manager.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in operations for industrial water treatment systems.
• Must be a hands on person
• A team player that is willing to work with different age groups and nationalities.

Job Responsibilities:

• Carrying out maintenance, service and repair of all mechanical equipment ( Diesel Engines, pumps, gearboxes, couplings, alternators, turbochargers, etc ) on board all vessels as assigned by Workshop Manager.
• Troubleshooting all the Mechanical equipment on board vessels.
• Planning and executing the repair job in the most cost effective method.
• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop.
• Attending to vessels Dry-dock as assigned by workshop Manager.
• Carrying out any Retrofit job for new equipment installation on board vessels.
• Any other duties as assigned by workshop manager and Management.

Job Requirements:

We are looking for a person with Integrity, Commitment and Competency.

• Diploma in Mechanical Engineering / Marine Engineering / COC class III (Engine) from a recognized institution with 5 or more years of experiences in relevant engineering.
• Able to read drawings and write service reports using PC or tablet.
• A Hands-on person who like to work on site, on ship and in workshop.
• Willing to sail on board vessels as riding Mechanical Engineer when required
• Willing to travel overseas when assigned.
• Good working attitude and team player.
• Able to work under pressure and tight schedule.
• Good Experience working on high speed and medium speed diesel engine such as Cummins, Daihatsu, Hanshin, Akasaka, Caterpillar, Yanmar and others.
• Added advantage if possess class 3 driving license.
• Singaporeans only.

Location: Singapore

Responsibilities:

As a Field Service Engineer (Technician) in the Company, you are expected to support our Aftersales department. The primary role of this position is to assist the Head of Aftersales to coordinate the management of the company’s technical department comprising of the followings:

· Responsible for all installation, troubleshoot & repair, maintenance, service calls, and delivery of equipment to customers.

· Maintain a journal of all service calls, tools listings and repairs.

· Coordinate with Office Administrator for the issue of invoice for service calls, repair work done and parts replaced.

· To support the Technical and Head of After Sales with the coordination of daily service schedules by ensuring that all job assignments are attended to in a timely and efficient manner.

· To provide fast, efficient and proactive customer service for all our clients, covering service installations, complaints, service and maintenance.

· Coordinating and responding to all requests of internal meetings.

· Assist the Store Coordinator with all stock and spare part stock checks and inventory management.

· Assist when needed, the logistics for delivery of new equipment installations, receiving of goods and local transportation arrangements.

· To assist with the upkeep of the showroom and ensure that all equipment are in good working condition on a daily basis.

· Represent the Company in a professional manner always as an ambassador of the Company.

Requirements:

· Ability to work well in a team and is highly motivated.

· Punctuality is important, please be on time for all duties and when reporting to work daily.

· Always maintain a high level of enthusiasm with all colleagues and customers.

· Understand the company missions and business vision.

· Able to multitask, be organized, tidy and detailed orientated.

· Able to communicate at all levels confidently.

· Have good product knowledge of all products and services offered by the Company.

· Have good communication skill with customers and/or their representatives.

· Preferably possess Class 3/4 driving license.

Other Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering Mechanical/Electric & Electronic or equivalent.

· Have a basic knowledge in IT will an added advantage.

· Required language(s): Good command of written and spoken English and Bahasa Malaysia

· At least 1 year of working experience in the related field is required for this position.

· Candidates with experience in repairing and maintaining fitness equipment will be advantageous. Fresh graduates are welcome to apply.

· Preferably non-executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Shift: 24x7 rotating

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Required:

Qualifications

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

• Must be able to work independently and/or in a team environment
• Ability to deliver valuable and professional IT services to external clients
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues
• Ability to interact professionally with a diverse group of colleagues and clients
• Ability to work on site at client locations with respect to client’s work environment & staff
• Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Opportunity

The candidate is required to re-engineer existing systems, provide solutions to integrate multiple platforms, provide technical support to maintenance team, support system testing and commissioning and compile operation manuals for systems and be involved in Customer Care Pre/Post-variation order activities. This candidate will also be tasked to take on and be accountable for keys maintenance activities, including providing the required project support from start to completion of various project stages.

Responsibilities:

• Assist team manager in managing day-to-day maintenance operation.
• Perform off site survey with clients to capture essential requirements.
• Re-engineer the systems through analysing and identifying areas for modifications/ enhancements.
• Provide solutions to resolve and/or integrate multiple platforms and hardware, e.g., CCTV, security card access.
• Compile operation manuals and liaising with principal suppliers and maintenance teams on performance of systems on site.
• Provide on-site technical support for variation orders received by Projects Delivery and Customer Care departments.
• Support maintenance on testing and commissioning by drafting specific tests and commissioning plans and rectification of systems’ faults.
• Resolve complex technical system issues and coordinate with both internal teams and external vendors /sub-contractors to meet client’s requirements.
• Provide guidance to junior engineers by providing hands-on training and guidance.
• Take on and be accountable for all system faults rectification and provide the required support to team members from start to full resolution stage.
• Support ad-hoc mini project planning, scheduling, and executing the delivery of projects within timeline and client’s expectations.
• Coordinate with internal resources and third parties/vendors, e.g. Sub- Contractors/Suppliers.
• Ensure all system faults are resolved within the required
• Ensure that all works are executed in accordance with approved requirements.
• Create and maintain comprehensive operational manual, including maintenance SOP.
• Perform safety and risk management for all works on site.
• Able to perform 24x7 standby duties to support maintenance and project teams when required.
• Any other duties that may be assigned.

Requirements:

• Preferably a Diploma in Electrical/Electronics/Engineering.
• 3 - 5 years of relevant job experience in similar fields.
• Solid technical knowledge related to ELV works and telecommunication infrastructures.
• Strong interpersonal, customer management and communication skills.
• A good team player with the ability to multi-task.
• Excellent written and verbal communication skills.
• Excellent team player with the ability to meet tight project timeline and system resolution

Job Description & Requirements

Successful candidate will assist Parts & Service Sales Manager on the following tasks:

• Conduct Field Engineering during the piloting, construction, commissioning and operation/maintenance/after sale phases
• Provide technical and hands-on support for the implementation of pilot studies and commercial operations
• Manage site operators in implementing good practices for plant operations and maintenance and daily operational activities through preparation and implementation of standard operating procedures (SOPs) and technical training
• Support the development, establishment, and maintenance of plant performance monitoring, reporting and improvement.
• Proactively report and investigate plant performance/reliability issues and propose practical and cost-effective solutions.
• Coordinate and oversee the relevant technical support to the operating sites, as to reduce unplanned downtime through failure analysis and corrective actions implementation.
• Support the preparation of the predictive and preventive maintenance programs at operating sites and closely monitor their performance.
• Participate in technical meetings
• Promote and support after sales services, including spare parts, consumables, ad hoc operational and site technical support. Work closely with Engineering and Procurement departments to correctly specify and source materials and services.
• Positively promote a safe and healthy work environment and employ safe work practices at all times, including documenting incidents and recommending and following through on corrective actions.
• Monitor compliance with contractual and regulatory requirements.
• Maintain efficient communication and information sharing between the Operations Department and Engineering/NPI Departments including writing and issuing technical reports and Return of Experience/Lessons Learned reports.
• Carry out other duties as may be assigned from time to time by your superior.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in commissioning and /or in Operations and Maintenance in the industrial water treatment systems.
• Must be a hands-on person
• Familiar with mechanical, electrical, instrumentation and Controls of process plants
• Commissioning activities like SAT/FAT, instruments, valves and controls loop check.
• A team player that is willing to work with different age groups and nationalities.
• Applicants must be willing to travel as and when required.

The job position is located at our customer site and performed in 24x7 rotating shifts as planned. Administration, support and maintain production system and ensure their high availability, service level agreements and customer satisfaction. Perform system integration related tasks, such as installation, testing, analyse and troubleshooting to draw conclusions to the project team.

Main Responsibilities:

· Support Level 1 & Service tasks

· Ensure customer satisfaction in maintenance and support

· Analyse, Troubleshoot, solve assigned tickets by the Team lead.

· Formalize corrective action plans or local workaround within the SLA

· Solve or escalate the analysis to the Level 2 support

· Communicate regularly to keep the customer informed on the progress

· Maintain components of IT infra and backend, including Hardware and Software

· Replacements of Hardware/Endpoint equipment when faulty.

· Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.

· Perform Preventive maintenance of servers and wide range of endpoint devices.

· Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,

· Perform OS Patching, Anti-virus update, security patching.

· Assist in Change/Service request deployment and testing.

Requirements:

Diploma or Certification in Information Technologies related fields.

Skills & Experience

· Minimum of 1-2 years of post-education IT work experience required.

· Working knowledge on Windows Desktop Operating Systems thru Windows 10

· Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.

· Experience with call tracking / ticket management system, Autotask preferred

· Experience with Managed Services, IT Integration and/or Consulting experience a plus

· Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

· Must be able to work independently and/or in a team environment

· Ability to deliver valuable and professional IT services to external clients

· Time management and organizational skills to efficiently complete assigned tasks

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB SUMMARY

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned.
• Administration, support and maintain production system and ensure their high availability, service
• level agreements and customer satisfaction.
• Perform system integration related tasks, such as installation, testing, analyse and troubleshooting
• to draw conclusions to the project team.

MAIN RESPONSIBILITIES

Main Responsibilities:

•  Support Level 1 & Service tasks
•  Ensure customer satisfaction in maintenance and support
•  Analyse, Troubleshoot, solve assigned tickets by the Team lead.
•  Formalize corrective action plans or local workaround within the SLA
•  Solve or escalate the analysis to the Level 2 support
•  Communicate regularly to keep the customer informed on the progress
•  Maintain components of IT infra and backend, including Hardware and Software
•  Replacements of Hardware/Endpoint equipment when faulty.
•  Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
•  Perform Preventive maintenance of servers and wide range of endpoint devices.
•  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
•  Perform OS Patching, Anti-virus update, security patching.
•  Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications

•  Diploma or Certification in Information Technologies related fields.

Skills & Experience

•  Minimum of 1-2 years of post-education IT work experience required.
•  Working knowledge on Windows Desktop Operating Systems thru Windows 10
•  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
•  Experience with call tracking / ticket management system, Autotask preferred
•  Experience with Managed Services, IT Integration and/or Consulting experience a plus
•  Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

•  Must be able to work independently and/or in a team environment
•  Ability to deliver valuable and professional IT services to external clients
•  Time management and organizational skills to efficiently complete assigned tasks
•  Good communication skills to ensure successful resolution to client issues
•  Ability to interact professionally with a diverse group of colleagues and clients
•  Ability to work on site at client locations with respect to client’s work environment & staff
•  Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
•  Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Jyotsana Madnani

Avensys Consulting Pte Ltd EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Service Engineer (Security / Electronics)

• Collaborate with the Customer Service Representative to timely resolve client's security system issues

• Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training

• Create detailed system diagrams using AutoCAD software

• Build strong partnerships with clients while continuously striving to enhance customer satisfaction

• Maintain the support & maintenance contract renewal

• Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region

• Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements

• Thoroughly follow up on all open technical issues until the problems are fully resolved

• Assume ownership of all service-related issues once the External Hand Over is completed by the Project team

Requirements

• Minimum Diploma in Electronic, Computer, Automatization or Mechanical Engineering.

• Experience in security system field with knowledge of Access Control, CCTV and Alarm System will be considered as a plus

• Basic IT knowledge in hardware, network and database

• Ability to work under pressure

• Strong analytical skill and problem-solving ability

• Strong self learning ability, work independently

• Customer-orientation

• Excellent communication and interpersonal skill

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Field Support Engineer.This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description:

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned. Administration, support and maintain production system and ensure their high availability, service level agreements and customer satisfaction. Perform system integration related tasks, such as installation, testing, analyse and troubleshooting to draw conclusions to the project team.

Main Responsibilities: 

• Support Level 1 & Service tasks 
• Ensure customer satisfaction in maintenance and support 
• Analyse, Troubleshoot, solve assigned tickets by the Team lead. 
• Formalize corrective action plans or local workaround within the SLA 
• Solve or escalate the analysis to the Level 2 support 
• Communicate regularly to keep the customer informed on the progress 
• Maintain components of IT infra and backend, including Hardware and Software  Replacements of Hardware/Endpoint equipment when faulty. 
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission. 
• Perform Preventive maintenance of servers and wide range of endpoint devices.  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc., 
• Perform OS Patching, Anti-virus update, security patching. 
• Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications 

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required. 
• Working knowledge on Windows Desktop Operating Systems thru Windows 10  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook. 
• Experience with call tracking / ticket management system, Autotask preferred 
• Experience with Managed Services, IT Integration and/or Consulting experience a plus 
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities: 

• Must be able to work independently and/or in a team environment 
• Ability to deliver valuable and professional IT services to external clients 
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues 
• Ability to interact professionally with a diverse group of colleagues and clients 
• Ability to work on site at client locations with respect to client’s work environment & staff 
• Capable of maintaining a calm cool composure even when navigating challenging situations and frustrated clients 
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: varra Chaitanya

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

• Desktop support such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support in end-user environment.

Requirements:

• Diploma in Computer Science or equivalent
• At least 2 years of experience in troubleshooting Windows 7 & above

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer/ Field Service Engineer to be part of their Engineer team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer/ Field Service Engineer:

• Assist the sales team in identifying optimal solutions during specification processes.
• Collaborate with the global engineering team to address product defects, issues, and technical inquiries.
• Evaluate and recommend engineering products to customers through selection, review, and proposal processes.
• Conduct on-site visits for technical troubleshooting and assessment purposes.
• Communicate effectively with customers to elucidate problems and present viable solutions.
• Cultivate and nurture positive relationships with customers to ensure their utmost satisfaction.

Requirement

• Diploma/ Degree in engineering field
• At least 3 - 5 years relevant experience in handling Marine accounts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Location: Multiple location (East/West/North)

Responsibilities:

1. Hardware and Software Management:Install and configure computer hardware, software, systems, networks, and printers.
   Replace components for servers, including mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Technical Support:Respond promptly to service issues and requests from customers.
   Provide technical support to address a wide range of IT-related concerns across various customers.
   
3. On-Site Support:Offer on-site support for IT issues at customer offices, ensuring timely resolution and minimal disruption to operations.
   
4. IT Inventory Management:Perform and maintain an up-to-date IT inventory list for customers.
   
5. Server Management:Handle server-related issues through the ticket system.
   Escalate complex server issues to the server supplier TAC (Technical Assistance Center) and diligently follow up on resolutions.

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

The position will work with the Enterprise Services (ES) Project and Asset Management Services (AMS) team to provide support for relocation, AMS and ES Projects to provide dedicated and timely service support to Customer. The candidate must have relevant technical/metrology experience and knowledge with various Laboratory and Analytical equipment. The specialist must have good interpersonal and coordination skill to multi-task based on formalized procedures.

The candidate will:

• Conduct site inspection of relocation sites, co-ordination with customers, partner with Logistics team to ensure equipment are professionally secured and packed for delivery.

• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution.

• Handle and Coordinate with 3P vendors to support various services (verification, calibration, preventive maintenance (PM), qualification, repairs).

• Provide strong metrology services to customer's equipment with in-house SOPs with timely calibrated and maintained tools.

• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA).

• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.

• Ensure customer’s consumables and chemicals inventory under the Inventory Management (IM) program are sufficiently stocked to their needs.

Requirements

• Min Diploma in any engineering courses
• Min 1 year of any engineering / Service engineering exp

Lifescience MNC

Office hours Mon to Fri

Up to $3K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)