Total 4,030 qa engineer job vacancies in Customer Service category in Singapore

Experience with Teradata FSLDM and data mapping

Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage and with good experience in application support specially in banking/financial services industry.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Willing to learn & responsible

On behalf of our client who is in the building equipment space, we are looking for Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

Job Description

• Responsible for semiconductor equipment installation and chiller repair
• Write service report
• Liase with customers
• Ad-hoc duty assignments

Job Requirement

• Basic technical skills
• Prefer refrigeration background
• Resposible for chiller repairs
• Flexible and able to support overtime
• Able to travel overseas within short notice
• Training will be provided
• Teamwork oriented
• Microsoft Office knowledge
• Must staying in SINGAPORE
• Work location at Woodlands or Changi depends on the job position/request
• 5 days work week
• Overtime pay, Handphone/transport benefit, Medical benefit, etc

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

1. Electrical System Maintenance:Conduct routine inspections and maintenance of electrical systems on marine vessels.
   Perform preventive maintenance to ensure the continuous and reliable operation of electrical equipment.
   
2. Troubleshooting and Diagnostics:Identify and diagnose electrical issues on ships.
   Use testing equipment and tools to locate and analyze faults in the electrical systems.
   Develop solutions to resolve electrical problems and restore functionality.
   
3. Repair and Replacement:Execute repairs on malfunctioning or damaged electrical components.
   Replace faulty electrical parts or systems as needed.
   Ensure compliance with safety regulations and industry standards during repair activities.
   
4. Installation and Upgrades:Install new electrical systems or components on marine vessels.
   Upgrade existing electrical systems to meet current regulations or improve efficiency.
   Collaborate with other engineering disciplines for integrated system installations.
   
5. Inspection and Compliance:Conduct electrical inspections to ensure compliance with industry standards and regulations.
   Document and report findings, recommending necessary repairs or upgrades to meet compliance requirements.
   
6. Testing and Commissioning:Perform testing procedures on newly installed or repaired electrical systems.
   Commission and verify the proper functioning of electrical equipment before the vessel goes into service.
   
7. Documentation and Reporting:Maintain accurate records of maintenance activities, repairs, and installations.
   Generate reports detailing the status of electrical systems, completed tasks, and recommendations for improvement.
   

Canon Medical Systems Asia is a subsidiary of Canon Medical Systems Corporation, a global medical technology company that develops and produces diagnostic imaging systems, including CT, MRI, ultrasound, X-ray, and healthcare IT solutions. Canon Medical Systems Asia is based in Singapore and serves customers throughout the Asia-Pacific region.

We are seeking a Field Service Engineer to join our team in Singapore that provides excellent support to the organisation. This candidate will report to the Head of Service Division.

Job Description & Responsibilities

• Install medical imaging equipment effectively and efficiently.
• Perform PM inspections per equipment specifications and standards.
• Corrective and preventive maintenance of diagnostic imaging equipment.
• Prepare work/service orders, parts orders, part returns, expense/claim forms, and other administrative paperwork.
• Maintain all assigned company assets.
• Maintain excellent customer relations.
• Maintain accurate and complete documentation.
• Develop a higher level of troubleshooting and analytical skills.
• Perform and document FSN/FMI/FSCA reporting on assigned products.
• Ability to work under pressure and irregular work hours;
• Good team player with an initiative to help out teammates and always ready to take on more tasks.
• Positive and proactive attitude, independent, self-motivated with a strong passion for work.
• Proven ability in developing and maintaining effective internal and external working relationships.
• Improve personal productivity by enhancing product/technical knowledge through formal and on-the-job training.

Qualification & Requirements

• Diploma in Electronic, Electrical, Mechatronic & Biomedical Engineering w/ strong knowledge in basic electrical/electronic/computer hardware/networking experiences.
• Minimum 1 - 3 years of relevant experience in the medical device industry or in the engineering field
• Candidates must be comfortable working night shifts

Skillset

• Related experience in the healthcare, medical industry and hospitals premises will be an added advantage
• Experience servicing medical devices are an added advantage

Here is what will make your application stand out

• Servicing experience in one of these radiology imagining systems like CT, MR, Vascular Lab and Ultrasound
• Proven experience in healthcare imaging field

Interested applicants to apply via MyCareersFuture. Only shortlisted candidates will be notified.

• Attractive Remuneration
• MNC
• Working Location: East

RESPONSIBILITIES:

• Supervise cash processing equipment staging and production processes.
• Monitor and manage stock levels, ensuring prompt resolution of shortages.
• Supervise Field Technicians' schedules, tools, and skills for efficient operations.
• Communicate issues affecting product and service delivery promptly.
• Manage personal stocks and facilitate timely stock transfers.
• Oversee central warehouse operations, ensuring compliance with guidelines and metrics.

REQUIREMENTS:

• 3 to 5 years of experience in similar role
• Experience of Oracle Netsuite ERP systems
• Diploma / Degree in Electronics Engineering

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

• Minimum 4 years(L2 support) & 7years (L3 support) of Experience in IT End User Support.
• Experienced in handling End Point computers.
• Basic understanding of Client-Server architecture.
• Basic understanding of LAN networking, knowledge of cable crimping and basic troubleshooting.
• Experience of handling Multi-function printers with central management.
• Experience in Disc Encryption, Application Security, Endpoint security at client level.
• Basic understanding of SCCM and AD.
• Incident and Change Request support to users.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Collaborate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Proven verbal and written professional communication in English.

Onsite Support Engineer (L3)

Requirements:

• Degree/Diploma in IT or Equivalent
• Minimum 7 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits Summary

• Basic up to $4300 + AWS + VB + Transport Allowance (with own transport)
• Monday - Friday 9am - 5.30pm
• Location: Changi Business Park

Job Scope

• Prepare quotations for services and spare parts in response to customer inquiries.
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS.
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols.
• Cultivate and maintain strong customer relationships while delivering high-quality service support.
• Collaborate with customers to address service concerns and resolve technical issues effectively.
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify opportunities to secure new preventive maintenance contracts.
• Conduct product training sessions for end-users and distributors.

Job Requirement

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 2 years of working experience or more in the analytical instruments or related field.
• Knowledge of gas analyzers, CEMS, and water quality analyzers would be advantageous.
• Customer-oriented with a positive attitude
• Good planning and time management skills to achieve job efficiency.
• Preferably possess own transport

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

• Performs inspections, testing and troubleshooting on electrical & mechanical of marine hydraulic systems.
• Performs preventive maintenance procedures on equipment.
• Carry out repairs on various marine products, both mechanical & electrical systems on Marine and offshore installations.
• Prepare reports from attended jobs.
• Participate in vessel dockings and work at shipyards.
• Adhoc duties as assigned.

Requirements:

• Diploma in Mechanical/ Electrical or Marine Engineering.
• Knowledge in PLC based control systems and/or Hydraulic systems.
• Automation or instrumentation experience an advantage
• Prefer 2-3 years of experience in Marine Hydralius System.
• Possess good initiative, customer oriented and action oriented.

West/Tuas Area (Tpt Pick up at CCK MRT /Boon Lay Mrt)

5 days work week

European MNC

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Overview:

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities:

▪ Managing system in cloud environments in accordance with the project requirement and system support role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments

▪ Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment

▪ Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes

▪ Manage the system patching and security hardening implementation

▪ Any other ad-hoc duties as required or assigned

Requirements:

▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience

▪ At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support

▪ Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage

▪ Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

As a trusted partner of major players in the EV & Energy industry, our client is an established MNC known for its commitment to sustainable solutions and cutting-edge technology. We are currently seeking a Field Service Engineer of after sales market to join our dynamic team and contribute to our mission of shaping the future of clean energy.

Job Responsibilities:

• Provide customer support in-field and in-house.
• Assist in product design from inception to commissioning.
• Supervise quality control plans and workshop maintenance.
• Liaise with customers, analyze non-conformity reports, and propose solutions.
• Conduct Corrective Actions (CA) and Preventive Actions (PA) to enhance service quality and prevent recurrence of issues.
• Travel within Asia Pacific, India Middle- Eastern countries to support sales, and improve department processes.

Job Requirement:

• Diploma or Degree in Mechanical/ Electrical or Mechatronics Engineering,
• Minimum 1-3 year of experience in field service, vehicles or wind energy industry.
• Able to commit standby and travel.
• Able to commit frequent travel 75%

Remuneration :

☑ Basic: $3500 - $ 4500!!

☑ 5 Days, Mon – Fri 8:30am- 5:30pm

☑ Location : Central

☑ Travelling to APAC countries required – Daily Travel Allowance given ( Excluding full claim on Accommodation, Flight + Meal )

☑ MNC, Good Prospect and Benefits

Interested applicants are welcome to apply online with updated Resume/CV to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng(Yvette )

Registration: R22107492

Job Responsibilities

• Reporting to the local IT Supervisor
• Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
• Involved in the company new system implementation as well as provide user training to the end-users
• Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
• Coordinate with vendors or suppliers or internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy or guidelines
• Share service support whereby need to travel to few office locations to provide support

Job Requirements

• Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
• Mobile Technologies (iOS, Android)
• Customer relationship management skills proven within previous environments
• Can work independently with strong analytical and problem solving skill

• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience.
• At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.

• 5 days, 12hr rotating shifts (9pm to 9am/9am to 9pm)
• MNC, North, 14 working days per month
• $3500 - $4000, shift & HP allowances, AWS, bonus
• Overtime claimable
• Start immediately

Job Description

• To support customer site for probe cards on the following: Card repairs, Pin replacement if possible
• Advise customer on technical details for evaluations / improvements etc
• Liaise with HQ Italy for any issues / technical documents / evaluations / follow up
• Work with Headquarter vertical repair team for cards sent back to Headquarter in Italy
• Report / trackers update for internal and customer
• Support overseas sites if necessary

Requirements

• Possess a Diploma / Above in Electrical and Electronics / Electrical or equivalent
• **Must have** at least 2 years’ experience in Electrical Wafer Sort / Final Test Testing
• Troubleshooting & Isolation of problems
• Able to read PCB schematics

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Senior Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

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