Total 22 sales advisor job vacancies in Customer Service category in D12 Balestier, Serangoon, Toa Payoh

Job Description

1. Develop to meet or exceed the sales target given by the company.

2. Develop new accounts by cold calls and maintain existing accounts.

3. Be knowledgeable and be well versed in all range of products that company is selling.

4. Provide excellence customer relationship management.

5. Actively manage interactions with current and prospective customers.

6. Participating in sales team meetings and suggesting suitable options for achieving targets, and to assit with all company events such as product launches etc.

7. Provide product training to Hair Salons.

Requirements

1. Minimum 1-3 years relevant experience in sales or business development, preferable in haircare industry.

2. Willing to do door-to-door sales.

3. Excellent communication and negotiation skills.

4. Good interpersonal, communication skills and pleasant personality.

5. Results-driven and proactive self-starter with strong analytical skills, a team player with a positive personality and good initiative.

6. Able to speak English and Mandarin.

7. Singaporean/ PR

✓ Location: Defu Lane (Hougang)

✓ Working Hours: Monday to Friday, 9.00am to 6.00pm, Saturday, 9.00am to 1.00pm

✓ AWS

✓ Medical Benefits

Job Scope:

• Attend to customers' requests Service / Repair / Maintenance enquiries
• Quotation
• Build sustainable relationships and trust with the customers and committed to increasing customers' engagement level
• Evaluating and improving the current practices and processes as part of workshop operation
• Ad-hoc duties

Requirements

• At least 1 year related experience in workshop operation

EA Personnel Name: Nicholas Poh

EA Personnel No: R24123432

EA License No: 16C8443

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model)
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

The Customer Activator (Recruitment Sales) conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities. He/She provides professional consultation to assist prospective students in making informed choices. He/She also takes full ownership and responsibility for course enrolments. A significant portion of his/her work is on development of marketing materials – both digital and print – which are customised to the assigned market segments.

Job Description & Requirements

• Conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities.
• Takes full ownership and responsibility for course enrolments.
• Provides professional consultation to assist prospective students in making informed choices.
• Conduct market research and analysis to create marketing initiatives for promoting company’s products.
• Coordinate with internal teams to develop and implement new marketing and sales strategies.
• Obtain contact information of potential customers through data mining, cold calling, internet research and emailing.
• Identify and qualify new customers based on company’s business model and guidelines.
• Initiate and build relationships with customers.
• Maintain a database of partner & customer contact numbers and emails.
• Design marketing materials and manage social media platforms to increase brand awareness and promote sales of products.
• Execute strategies, including digital marketing, to achieve sales target of the team.
• Plan, implement and monitor digital marketing campaigns across digital networks.
• Analyse and prepare reports on outcomes of marketing campaigns.

Job Requirements

• Recognized Diploma/Degree in any discipline
• A minimum of 2 years’ working experience in sales, business development and digital marketing
• Digital Savvy. In-depth knowledge of various social media platforms and website analytics
• Experience in Hospitality, B2B and ex-Chef is an advantage.
• Team player who is independent, driven and possesses a strong passion for learning.
• Excellent written and verbal communication skills.
• Excellent planning, organization, and interpersonal skills.

Job Summary:

We’re looking for a Car Leasing Sales Executive to join our team. This role involves working closely with customers to identify their leasing needs, presenting suitable leasing options and closing deals to meet company sales targets. The ideal candidate is a proactive, personable, and driven sales professional who understands the importance of exceptional customer service.

Job Title: Car Leasing Sales Executive

Company Overview:

RentNow Leasing is dedicated to providing transparent and reliable car leasing services, offering both short- and long-term leasing options. We pride ourselves on customer satisfaction and going the extra mile to accommodate diverse customer needs.

Job Summary:

We’re looking for a Car Leasing Sales Executive to join our team. This role involves working closely with customers to identify their leasing needs, presenting suitable leasing options, and closing deals to meet company sales targets. The ideal candidate is a proactive, personable, and driven sales professional who understands the importance of exceptional customer service.

Key Responsibilities:

• Engage with customers to understand their car leasing requirements and provide tailored solutions.
• Develop and maintain positive relationships with clients, ensuring their needs are met from inquiry to post-lease follow-up.
• Manage the leasing process, including preparing lease agreements, reviewing documents and handling payment details.
• Work towards meeting or exceeding monthly sales targets.
• Handle inquiries, complaints and feedback ensuring customer satisfaction and timely resolution.

Requirements:

• Proven experience in sales, preferably in the car leasing or automotive industry.
• Strong customer service and negotiation skills.
• Ability to build rapport quickly and communicate effectively.
• Self-motivated, goal-oriented, and able to work independently or as part of a team.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for career growth and development within a supportive team.
• Employee discounts on car rentals.

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through migrant domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and Performance Bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Together, we work to support our customers in creating a healthier planet. Come work for us and be part of this exciting journey.

About the job

We are looking for a dynamic and skilled Service Sales Engineer to join our team. The Service Sales Engineer – Control and Upgrade is responsible for driving sales related to control systems and equipment upgrades for dehumidifier solutions. This role includes developing tailored control and upgrade solutions to meet customer needs, maintaining strong customer relationships, and providing accurate sales forecasts and reports. If you are a motivated individual with a blend of technical acumen and sales prowess, this role offers a challenging yet rewarding opportunity.

Role and Responsibility:

• Focus on acquiring new clients and retaining existing ones to achieve sales targets and objectives for control systems and equipment upgrades. Develop and implement strategies to increase sales and market share of control systems and upgrades.
• Establish and maintain positive relationships with existing customers to secure and cultivate future business opportunities. Recommend control system and equipment upgrades tailored to customer needs to enhance service and product offerings.
• Deliver accurate monthly sales forecasts and reports for the designated area of responsibility. Monitor sales performance and provide regular updates to management.
• Ensure all service jobs and purchases are correctly captured, ordered, invoiced, and fulfilled in a timely manner. Coordinate with relevant departments to ensure smooth execution and delivery of services and parts.
• Participate in marketing initiatives to enhance sales performance. Collaborate with the marketing team to develop promotional materials and campaigns for control systems and equipment upgrades.
• Engage with existing and new customers through visits to meet sales target levels. Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly.
• Promote and propose tailored control and upgrade solutions to meet customer needs and improve operational efficiency. Conduct assessments of customer requirements and recommend appropriate control and upgrade solutions. Prepare and present control and upgrade solution proposals to customers, highlighting benefits and value propositions.

Candidate Requirements:

• Minimum qualification of Higher NITEC or Diploma in Mechanical Engineering or a related field.
• At least 2 years of relevant sales experience in a similar role.
• Ability to identify and acquire new clients while maintaining and nurturing relationships with existing customers.
• Experience in sales, particularly in control systems or equipment upgrades.
• Proficient in reading, writing, and speaking.
• Ability to communicate technical information clearly and effectively to team members, customers, and stakeholders.
• Possession of a valid Singapore Class 3 Driving License.

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through foreign domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and performance bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Perform test ride (bike)

• Provide knowledgeable advice and recommendations on motorcycle maintenance and repair services based on manufacturer guidelines and customer needs.

• Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs

• Communicate with customers regarding service timelines, updates, and any additional repairs or maintenance needed

• Generate quotations, invoices and process payments accurately

• Follow up with customers after service completion to ensure satisfaction and address any additional needs.

• Any other duties as assigned by Manager

Requirements:

• Excellent communication and interpersonal skills

• Customer-focused attitude with a commitment to delivering exceptional service

• Minimum class 2A license with 1 year riding experience

The Customer Activator (Recruitment Sales) conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities. He/She provides professional consultation to assist prospective students in making informed choices. He/She also takes full ownership and responsibility for course enrolments. A significant portion of his/her work is on development of marketing materials – both digital and print – which are customised to the assigned market segments.

Job Description & Requirements

• Conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities.
• Takes full ownership and responsibility for course enrolments.
• Provides professional consultation to assist prospective students in making informed choices.
• Conduct market research and analysis to create marketing initiatives for promoting company’s products.
• Coordinate with internal teams to develop and implement new marketing and sales strategies.
• Obtain contact information of potential customers through data mining, cold calling, internet research and emailing.
• Identify and qualify new customers based on company’s business model and guidelines.
• Initiate and build relationships with customers.
• Maintain a database of partner & customer contact numbers and emails.
• Design marketing materials and manage social media platforms to increase brand awareness and promote sales of products.
• Execute strategies, including digital marketing, to achieve sales target of the team.
• Plan, implement and monitor digital marketing campaigns across digital networks.
• Analyse and prepare reports on outcomes of marketing campaigns.

Job Requirements

• Recognized Diploma/Degree in any discipline
• A minimum of 2 years’ working experience in sales, business development and digital marketing
• Digital Savvy. In-depth knowledge of various social media platforms and website analytics
• Experience in Hospitality, B2B and ex-Chef is an advantage.
• Team player who is independent, driven and possesses a strong passion for learning.
• Excellent written and verbal communication skills.
• Excellent planning, organization, and interpersonal skills.

Duties

• Generate new sales for parts business.
• Promote service sales for refurbishment, training, repair & modification jobs.
• Attend to enquiries, prepare quotations
• Maintain quotation log, monitor sales performance & targets
• Ad-hoc duties as assigned.

Requirement

• Diploma
• Passion to drive sales.
• 1 year Sales experience in automotive industry

Send your Cv to [email protected]

Job scope

- Manage and build strong relationship with clients and drive sales growth.

- Provide after-sales service.

Requirement

- Good communication and interpersonal skills.

- Pleasant personality

- Computer literate

- Able to communicate in English and Mandarin (most of our clients are elderly, Mandarin-speaking people)

Salary

$2500 plus commission ($2200 plus commission during probation).

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of the motor insurance claim process would be an advantage
• Customer service-oriented, proactive and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

Salary: Basic $3,500 - $4,500 + transport allowance (if drive) + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering.
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and reviews contract terms and conditions.
• Present the proposal to the customer.

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints, to read and to comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Willing to learn new options/offerings and upgrade their skillset to better serve customers.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Salary: Basic $2,100 - $2,600 + OT pay + VB

Time: Monday - Friday (8.30am to 5.30pm), alternate Saturdays (8.30am to 12.30pm)

Location: Senoko Road

Responsibilities:

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times.
• Identify and respond to customers’ needs by providing accurate information and advice.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc.
• Prepare quotation and raise Work Orders accordingly.
• Raise job orders to workshops & contractors.
• Liaise with controllers & contractors on service/repair quality and price of work.
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
• Update the service/repair schedule and vehicle collection with customers.
• Perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.
• Escalate more pressing issues to supervisors.

Requirements:

• Min O Level.
• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• At least 1 year relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and/or add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of the motor insurance claim process would be an advantage
• Customer service-oriented, proactive, and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Together, we work to support our customers in creating a healthier planet. Come work for us and be part of this exciting journey.

About the job

We are looking for a dynamic and skilled Service Sales Engineer to join our team. In this role, you will be pivotal in expanding our service contract sales, and engaging with new and existing clients to meet our sales targets. Your expertise in mechanical engineering will be vital in providing tailored solutions and maintaining strong customer relationships. If you are a motivated individual with a blend of technical acumen and sales prowess, this role offers a challenging yet rewarding opportunity.

Role and Responsibility:

• Expand service contract sales, focusing on both acquiring new clients and retaining existing ones to achieve sales objectives and targets.
• Provide customers with quotations for spare parts, focusing on standard items.
• Establish and maintain ongoing, positive relationships with our existing customer base to secure and cultivate future business opportunities. This includes recommending equipment upgrades tailored to customer needs.
• Deliver accurate monthly sales forecasts and reports of area of responsibility.
• Ensure enforcement of all service jobs and purchases, ensure all are correctly captured, ordered, invoiced, and fulfilled in a timely manner.
• Participate in marketing initiatives to enhance sales performance.
• Perform any other tasks or duties as assigned by the Company.

Candidate Requirements:

• Minimum Higher NITEC or Diploma in Mechanical Engineering or a related field.
• At least 2 years of relevant sales experience in a similar role.
• Able to read, understand, and interpret technical manuals and schematics.
• Able to work independently and a team player with excellent interpersonal and communication skills.
• Must possess a Singapore Class 3 Driving License.

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.

Job scope

- Manage and build strong relationship with clients and drive sales growth.

- Provide after-sales service.

Requirement

- Good communication and interpersonal skills.

- Pleasant personality

- Computer literate

- Able to communicate in English and Mandarin (most of our clients are elderly, Mandarin-speaking people)

Salary

$2500 plus commission. $2200 during probation.

Under our Customer Service cum Sales Department (Wholesale), you will be responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers. You will be required to travel overseas to participate in exhibitions and showcase our products to potential and existing customers.

Job Responsibilities

· Responsible for customer service and sales of spectacle frames

· Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods

· Provide timely and accurate clarification and advice to customers’ enquiries

· Co-ordinate repair service for damaged goods

· Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues

· Provide feedbacks and suggestions for new product designs, improving sales

· Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames

· Liaise with suppliers and manufacturers over matters relating to production and design

· Monitor inventory transactions and track stock movements

· Daily invoicing and order processing

· Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status

· Assist with filing, scanning and photocopying of documents

· Pick and pack stocks, housekeeping of stockroom

Job Requirements

· Secondary education and above

· Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)

· Good written and oral communication skills in English and Mandarin to liaise with overseas suppliers and manufacturers

· Able to work independently and multi-task

· Patient, meticulous and process-oriented person

· Committed and hands-on with a positive attitude

· Able to travel overseas when required

Employee Benefits: 14 days Annual Leave, Medical Benefits, Staff Purchase discounts, opportunities for overseas travel

Working Hours: Mondays to Fridays, 8.30am to 6pm / 9am to 6.30pm

Location: 21 Kallang Avenue #07-167 Singapore 339412

Pls include full contact details (i.e. mobile number and email address) in your application. Interview invitation may be sent via email.

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and/or add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of motor insurance claim process would be an advantage
• Customer service-oriented, proactive and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)