Total 19,634 service centre manager job vacancies in Customer Service category in Singapore

Key responsibilities

• Providing a key contact to customers for all service-related customer calls/emails

• Coordinating preventative maintenance activities

• Quotations & Purchase Order Management

• Providing administrative support for the service function.

Must Have:

• Excellent customer service experience

• ServiceMax, Salesforce and SAP systems knowledge will be advantageous

Requirements:

• Min Diploma or Degree in any discipline

• Microsoft Excel knowledge

• A proactive and self-starting attitude

• Strong attention to detail and strong analytical skills

• Excellent time management

• Strong planning and organisational skills

• Outstanding communication skills

• Be able to work in a fast pace environment

For interested candidates, please send your most recent and updated resume to [email protected]
Subject heading: Customer Care Coordinator

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd

EA License No. 99C4599

• Assist the Line Manager to maintain customer service excellence activities/programs.
• Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
• Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
• Instill customer loyalty and retention through the company's retention programs and outbound service calls
• Participate in company and Customer Management department’s projects assigned by Line Manager

Requirement

• Min O Level / Diploma
• Minimum 1 year Customer Service experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Candidate with email writing skills will be an added advantage
• Able to work independently under minimal supervision, meticulous and organized
• Team player with a positive attitude and great interpersonal skills
• Proficient in computer skills; Microsoft Office

If you meet the requirements of this role, please email a detailed resume to [email protected]

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Planning of corrective and preventive action visits for customers.
• Provide technical support to local (SG) customers as needed to ensure customer needs are met.
• Adhere to procedures and processes to ensure department’s KPI are met.
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis.
• Review and maintain spare parts needed to support local operations.
• Guide and mentor new local engineers.

Requirements

• Min Diploma or bachelor’s degree in any Engineering courses
• Min 1 to 3 years of service engineering experience in medical / scientific / oil & gas industry

Up to $4.5K (Basic)

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Info can be shared ATM: -

• Basic UP $3000 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Provide technical support for machines, including troubleshooting issues, performing maintenance tasks, and optimizing machine performance to enhance productivity and efficiency.
• Offer direct support on machines at local and overseas customer facilities.
• Attend weekly meetings and presentations.
• Write technical reports detailing machine performance, maintenance activities, troubleshooting procedures, and any improvements or recommendations for future operations.
• Able to handle specific jigs and tools during service jobs.
• Assist Senior Engineers in performing higher-level technical tasks.
• Performe ad-hoc delivery of parts to customers.
• Performing service, installation, and troubleshooting jobs both locally and overseas, traveling as needed to customer sites to address technical issues, install equipment, and ensure smooth operation of machines and systems.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Proficient in Microsoft Office and SAP B1
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities

• Work cross-functionally with Sales, Marketing and Customer Success to identify customers who are willing to share their story to help other businesses like them
• Lead process to produce high quality customer story content, including case studies, press releases, and customer video content
• Collaborate with Product teams, Customer Success teams, and customers to gather information for creating compelling and interactive case studies that align with Marketing and Business goals
• You will support the creation and distribution of Marketing assets including customer case studies, story slides for Sales, webinars, video testimonial, social media content, press releases, and more
• Prepare questions for customer interviews, conduct interviews, and work with Marketing and Product teams to create written and video testimonials that showcase the value and benefits of SHIELD products and services for use by Marketing and Sales teams
• Develop creative, new ways to tell customer stories that turn customer stories into emotional and inspiring brand awareness content

• 5+ year of proven experience in customer marketing, customer advocacy, or a related role
• The ideal candidate will be a flexible, cross-functional team player with a passion for storytelling, customer success, and innovation
• Significant experience in B2B technology marketing with a keen understanding of the Internet ecosystem and technical audiences
• Experience writing customer case studies and producing customer videos that showcase customer success
• Strong written and verbal communication skills
• Exceptional project management and organizational skills
• Strong interpersonal skills for building and maintaining relationships with customers and cross-functional teams
• Creative thinking and problem-solving abilities
• You are excited to find and tell stories to drive benefits for both customers and SHIELD

Job Description

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Diploma / Degree in any field of study from a recognised institution
• Min 4-6 years of relevant operations work experience from a healthcare / eldercare / social services institution
• Prior 2-3 years of working experience in leading a team / holding supervisory or managerial position in the healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

• Act as the brand advocate that create a positive environment for a customer centric, and fascinating moment for prospects, customers, enthusiast and business partners
• Offer personalized and emotional engagement through product or service presentation
• Explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Optimize the sales funnel and consistently update all customer data ensure all ngagement are aligned across the team
• Achieve target given by management, prepare proper reports for management
• Deliver excellent customer service to achieve customer satisfaction
• Other ad-hoc task assigned by management

Job Requirements:

• A professional education certification in any field
• Minimum 1 year of working experience in Corporate/Hospitality/Luxury Retail sales related field
• Excellent personal communication skills, customer service oriented
• Result-oriented, independent, and a team player

Other Information:

• Retail working hours, 10am-8pm
• Salary: $4000 + AWS
• Opportunity to join reputable automotive group

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Role Overview:

As a Customer Success Officer, you will play a pivotal role in ensuring our customers' success and satisfaction. Your primary responsibilities will revolve around face to face meeting and engagement with our customers. No prior knowledge or experience is required for this position; however, we are looking for individuals who possess strong interpersonal skills, bubblly personallity, excellent written communication skills, problem-solving abilities and initiative.

Key Responsibilities:

1. Customer Engagement: Proactively reach out to customers to encourage their engagement with our system, guiding them through various processes, and promoting the value of our products and services.
2. Customer relations: Build a relationship with our clients to make sure their profetional needs are met.
3. Written Communication: Craft engaging and personalized emails to effectively communicate with our customers, addressing their needs, inquiries, and concerns. Ensure clarity, professionalism, and empathy in all written interactions.
4. Problem Solving: Demonstrate a keen problem-solving mindset to resolve customer issues promptly and effectively. Escalate complex problems to senior team members when necessary.
5. Initiative: Take initiative to identify opportunities for improvement in customer satisfaction and suggest innovative solutions to enhance our customer success strategies.
6. Collaboration: Collaborate with cross-functional teams to gather insights on customer needs, feedback, and product enhancements. Act as a bridge between customers and the company, providing valuable feedback to improve our offerings.
7. Documentation: Maintain accurate and detailed records of customer interactions, ensuring that customer profiles and information are up-to-date in our CRM system.

Qualifications:

• Exceptional interpersonal and communication skills.
• Strong written communication skills in English.
• Excellent problem-solving abilities and the ability to think critically.
• Proactive and self-motivated with a strong sense of initiative.
• Ability to work in a fast-paced, collaborative environment.
• High school diploma or equivalent (Bachelor's degree is a plus but not required).
• No prior customer success experience required; training will be provided.

Job Duration: 1 year contract
Working Days & Hours: 5.25 Days Office Hours
Location: Outram

Job Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:

Min GCE O Levels or Diploma

Has prior experience in customer service / call centre

Has passion to work in healthcare sector

Interested candidates, please submit your resume to: [email protected]

Alex Goh Hock Leong (Alvin)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1763413

Info can be shared ATM: -

• Basic UP $2600 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our Client:

• Automatic Doors Industry
• 5 Days, Office Hours
• East Region
• Up to $5,000 + Annual Target Sales Incentive + Car and Petrol Allowance

Responsibilities:

• Manage the Service Department and responsible for the growth of the business.
• Take service requests, schedule resources, maintain appropriate staffing levels and oversee inventory.
• Develop and manage the customer base.
• Handle the collection of debts from customers.
• Assist the General Manager grow the Preventative Maintenance Business.
• Provide quotations for the supply and installation of products as requested by customers.
• Assist in the overall Occupational Health and Safety of employees and contractors.
• Responsible for the overall quality standards for the service work carried out.
• Resolve any disputes in relation to customers, suppliers, or other parties.
• Create invoices for serviced products to be sent out before the end of the month.
• Inform the Directors about any product liability, accidents, and disputes.

Requirements:

• Possess excellent knowledge of company products to service customer requirements.
• Have at least 3- 5 years of related experience, with technical or mechanical knowledge.

For interested applicants, please click “APPLY NOW” or email your updated resume to: [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Minimum 1-2 years of call centre experience
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Marine Service Engineer

Location at Tuas, work on site

5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm

Salary: $ 2,500 - $4,500 + AWS (Dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Min Diploma in marine / mechanical / engineering qualification
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Training period at office (Tuas), after training will work on site
• Willing to work in shipyard / anchorage environment

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

RESPONSIBILITIES

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

REQUIREMENTS

• Diploma holder or its equivalent.
• Knowledge and experience in shipping preferred.
• Min 2-3 years of relevant work experience in Shipping or freight.
• Proficient in MS Office applications.
• Able to start work in short notice.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Customer Service and Administration Executive

• S$2,000 - S$2,800 + AWS + Bonus (Depend on Company Performance)
• 5 days Mon – Fri
• 9am – 6pm
• Nearest Mrt: Taiseng

Responsibilities

• Address and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions.
• Assist with customer service appointments and address product-related questions.
• Organize and manage inventory to ensure timely order fulfilment.
• Perform daily administrative tasks related to operations and logistics.

Requirements

• Degree or diploma, or equivalent qualifications.
• Basic proficiency in Microsoft Office applications.
• Experience with managing e-commerce platforms is a plus, but training will be provided if necessary.
• Unloads and pack ordered items (5 – 10kg)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Job Title: Nightclub Service Crew

Job Description:We are seeking enthusiastic and customer-oriented individuals to join our team as Nightclub Service Crew. As a member of our service crew, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests. Your duties will include greeting and seating guests, taking drink orders, serving beverages, maintaining cleanliness in the venue, and assisting with various tasks to support the smooth operation of the nightclub. This position offers an exciting opportunity to work in a dynamic and fast-paced environment and be a part of a vibrant nightlife scene.

Responsibilities:

• Greet and welcome guests upon arrival, providing a friendly and hospitable atmosphere.
• Take drink orders accurately and efficiently, ensuring prompt service.
• Serve beverages to guests while adhering to responsible alcohol service guidelines.
• Maintain cleanliness and organization in the nightclub, including bar areas, tables, and restrooms.
• Monitor the crowd and address any disturbances or issues that may arise.
• Communicate effectively with other staff members to ensure smooth coordination of tasks.
• Uphold the nightclub's policies and procedures, including age and dress code requirements.
• Provide information about drink specials, promotions, and entertainment events to guests.

Requirements:

• Prior experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong attention to detail and organizational skills.
• Willingness to work late nights, weekends, and holidays as required.
• Ability to stand and walk for extended periods.
• Must be at least 21 years of age or older.
• Knowledge of responsible alcohol service practices is a plus.

Join our team and become a part of the excitement at our nightclub! Apply now to kick-start your career in the hospitality industry.

About Us!

Flex is a boutique bar located in the financial city commercial district of Singapore that starts to refine every operational detail from a diversified perspective. Flex represents our admiration towards music and art. It is the embodiment of culture, fashion, avant-garde, and forward thinking.

F#Fair L#Legacy E#Experience X#Factor

Jobscope:

• Patient registration
• Assisting patients with enquiries at the self service kioks
• Schedule appointment
• Collecting payment
• Able to start work early
• Monthly Renewable contract - long term

Requirements

• Possess at least a GCE O/N/Nitec / Diploma in any field
• Keen interest in the healthcare sector
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

COMPANY PROFILE

Hasselhoff Op Pte Ltd is the owner/ employer of the employees of Travelodge Harbourfront Hotel, Singapore.

Travelodge Hotels Asia (TLA) is a hotel management and franchise company responsible for the development of hotels in Asia under the globally-recognised Travelodge brand. Headquartered in Singapore, TLA is a wholly-owned subsidiary of the SGX-listed ICP Ltd.

As a company, TLA’s purpose is to enable travel for everyone, which is why we are focused on designing and operating mid-scale hotels in key destinations and capital cities across Asia. We are one of the fastest growing hotel companies in the region, with 14 hotels in 10 cities in under three years.

Now welcoming guests in Bangkok, Batam, Hong Kong, Ipoh, Kuala Lumpur, Osaka, Pattaya, Penang, Singapore and Seoul, we aim to grow to 50 hotels by 2025. We would love to welcome more passionate individuals excited about working in the travel and hospitality sector to join us on our journey of growth.

JOB OVERVIEW

The Guest Service cum Reservation Executive is responsible for all aspects of the reservation and operator role in day-to-day hotel operations, and assisting in hotel administration tasks related to Operations.

RESPONSIBILITIES (Guest Services):

· Responsible for all internal and external telephone, email, internet and ‘in person’ enquiries

· Working closely with Sales department to maximise revenue by converting enquiries, recognising business prospects and opportunities to upsell rooms and services, while preventing overbooking situations

· Follow up on any cancellation and processing of refunds, monitoring guest complains / feedback and drop-off trends to provide timely feedback to facilitate service improvement

· Exercise effective listening to capture relevant information and provide a premium experience for the guest

· Ensure all guest requests are effectively delivered to Housekeeping and Front Office, and that follow up is completed punctually to ensure guest expectations are met

· Liaise with all departments to ensure the best services is provided to our customers

· Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key

· Enter TravelodgeR Rewards information

· Ensure rates match market codes, document exceptions

· Compile and review daily reports/ logs/ contingency lists

· Complete cashier and closing reports (accurate cashier record, including process all payment types, vouchers, paid out, balance and drop receipts & others)

· Perform all other duties assigned by Supervisor or Management

RESPONSIBILITIES (Reservation):

· Ensure all the phone calls and emails (group, reservation and enquiry) are attended promptly and professionally

· Receives guest requests then work with other departments to ensure requests are delivered

· Responsible for updating of all reservation information into property management system accurately and promptly, while following up with traces allocated to reservation team

· Responsible for checking arrival booking 1 day in advance to ensure that all reservation information and correspondences are accurate in system

· Perform prepayment if room reservations under non-refundable for travel agent or online travel agent

· Be familiar with the rate structure and offers, allotments, cancellation policy and other terms and conditions

· Logs all wake-up call requests and performs wake-up call services, if any

· Assist in any other duties when required

QUALIFICATIONS & REQUIREMENTS

Qualifications:

· Diploma in hospitality or tourism management or a related field with experience.

Experience:

· Minimum 1 year’ experience working in the same capacity

Personal qualities & attributes:

· Able to work on rotating shift, weekends, and PH

· Team player who is organised and able to work independently

· Outstanding communication and people skills

· Detailed oriented and strong customer service skills

· Can motivate fellow team members

· Mature, responsible and takes ownership

· Able to identify problems and issues in a pre-emptive manner, and escalate them to superior promptly

· Meticulous with strong attention to details with good follow-up

Work Location:

50 Telok Blangah Road, 098828 Singapore

Proficient in English and Mandarin as need to liaise with Chinese speaking customer

Salary: $1800 to $2400

Working Hours: Mon to Fri 9 am to 7 pm, Sat & Sun 8.30 am to 6.45 pm
(Must be able to commit to both weekends)

Off-day: 2 weekday per week

Qualification: Minimum 'O' Level

Experience : In Admin or Customer Service

If interested, kindly send your resume to 88109109

EA License No: 21C0626
EA Personnel: Khoo Li Wei
EA Personal Reg No: R23118433

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our Client in the Government sector is seeking a highly motivated and detail-oriented IT Service and Compliance Engineer to join their team. In this role, you will be responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services, ensuring adherence to IT policies.

Job responsibilities:

• Provide guidance and hands-on implementation in the design, configuration, and troubleshooting of logs, patch, vulnerability, and configuration management, utilizing enterprise platforms and technologies.
• Conduct annual IT compliance reviews, covering IT policies, localized IT security-related policies, IT processes, and technical reviews of critical systems and infrastructure.
• Review IT findings/issues from compliance reviews, assess the overall state of IT services, and develop mitigation plans to address gaps and enhance ICT governance and risk management.
• Plan and conduct regular internal control and compliance reviews as per stipulated frequencies based on corporate IT security policies.
• Review and explore market policies and practices, introducing best practices to strengthen IT risk management and compliance within the company.
• Communicate common IT issues and findings to stakeholders to ensure alignment and compliance.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.
• At least two (2) years of experience in one or more security and compliance technologies and products, such as vulnerability assessment or logs management.
• Product certification in one or more of the industry toolset and platform is advantageous
• Familiarity with IT compliance standards in a variety of technical environments, including Windows and Linux, is advantageous
• Experience in IT audit is advantageous.
• Familiarity with IM8 or equivalent ICT policies is advantageous

Only shortlisted applicants will be notified.

Job Description:

• Providing OnePA services
• Assisting with Singpass requests
• Assisting to answer CDC and PTV vouchers enquiries
• Counter services
• Ad hoc administrative work
• Providing Customer Service

Working Arrangement:

Location: Radin Mas

Salary: Hourly Rated (from $12/H)

Working Hours:

8.5 hours inclusive of lunch hour

5 days work week from 9.30am to 6.00pm (1 day off on weekday and 1 day off on weekend)

Contract Duration: Imm - 12 Nov 2024

Job Requirements:

• Prior experience in customer service will be useful

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 6 Tuas Avenue 6 / 20 Penhas Road

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm