Total 17,109 service engineer job vacancies in Customer Service category in Singapore

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

• Greet walk-in customers, manage inquiries smoothly.
• Provide residents with CCS welcome pack.
• Address customer queries, escalate when necessary.
• Record and update resident feedback daily.
• Handle CCS payment arrangements, maintain database.

Requirements:

• Minimum 1 year of customer service working experience.
• Customer-service oriented

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Service Delivery Manager (Mobile Cellular)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in mobile cellular network
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Strong in Communication Systems.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Shift Role

Governament related industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66266 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages to customers according to established recipes and standards.
• Provide excellent service to customers by taking food and drink orders, serving them, and presenting and closing checks.
• Maintain a clean and tidy work area, ensuring that all equipment, utensils and glassware are sanitized and stored properly.

Requirements:

• Must be self-motivated and able to work effectively in a fast-paced environment.
• Possess a warm and cheerful personality; with high levels of energy and motivation to provide exceptional customer service.
• Fluent in English, with proficiency in additional languages being a plus.

We are seeking a friendly and outgoing individual who enjoys engaging with customers to join our team. If this describes you, we would be delighted to have you on board! Submit your CV to us today!

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered.

What we look for:

• Bachelor’s degree in engineering or a related field (or equivalent experience).
• Proven experience in technical sales and/or hands-on experience, in either, HVAC, Fire, Security, or Building Management System.
• Excellent communication and presentation skills, able to explain and present complex concepts in an easy-to-understand manner. Strong in negotiation and interpersonal abilities, chosen candidate will need to participate in and sometimes lead negotiations with vendors and customers.
• Ability to work collaboratively with technical teams and develop relationships with all levels of clients
• Possess strong Hunter mentality, self-motivated, goal-oriented, and able to work independently.
• Excellent problem-solving skills and attention to detail.
• Willingness to learn with a growth mindset.
• Willingness to travel to customer sites within Singapore as needed.
• Familiarity with CRM systems, such as Salesforce, is a plus.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Kiosk Service Crew (Central / Part Time)

Singaporean / PR only

Location: Kopi & Tarts @ Funan
Operational Hours: 8AM to 8PM on weekdays, 10AM to 830PM on weekends

Basic Salary: $11/hr

Working hours: minimum 22 hours/week

Job description:

• Takeaway Kiosk (no dine in)
• Opening and closing of store
• Cashiering, simple baking & local coffee making
• Ensure cleanliness of the store
• Ensure compliance with SFA safety & hygiene standard and MUIS Halal requirements (kiosk will be applying for Halal certification)

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Must be able to work on Weekends / Public Holidays

Job Description:

• Provide 7 x 24 operational support for all production practices including weekends for applications
• Provide technical expertise to facilitate investigation of complex technical issues, with eye for details
• Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
• Possess good domain knowledge on banking channels
• Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and escalate issues in a timely fashion.

Requirements:

• Experience Shell Scripting preferred. Other experience programming languages such as JAVA/J2EE, PL/SQL added advantage not mandatory
• Familiar with operating system such as Linux / Solaris / AIX / Windows
• Strong technical knowledge of Linux, AIX, JBOSS, MariaDB, KAFKA, Active MQ, SQL, Shell scripting and TWS Job scheduling
• Able to provide 24x7 operational support including Weekends and public holidays
• Very clear communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with excellent crisis management skills.
• Able to handle incidents and corrective actions follow-ups.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Night Auditor

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist residents with check-in and check-out procedures
• Make and confirm reservations
• Respond to all queries through walk-ins, emails, calls and assist with requests.
• Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
• Verify revenue from all sources and follow up on any discrepancies in reports
• Account for all financial transactions at the front desk accurately during your shift
• Handle end-of-day bookkeeping, auditing and account reconciliation
• Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
• Perform end-of-day procedures and produce daily reports
• Perform related tasks as assigned

Job Requirements

You have:

• At least 2 years of relevant work experience preferably in the hospitality industry
• Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Serviced-oriented, attentive to details and observant
• Knowledge of night audit processes
• Passion in learning a variety of tasks
• Willingness to perform permanent night shifts

We are seeking a dedicated and passionate individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction. You will serve as the primary point of contact for inquiries, provide information about our services, and assist with registrations and booking.

If you are passionate about making a difference in the lives of others and contribute to the betterment of our community, we would love to hear from you.

Responsibilities

• Provide exceptional service and support via phone, email, and in-person interactions.
• Respond promptly and professionally to customer inquiries, addressing questions about our programs, activities, and services.
• Assist customers with registrations, and payments, ensuring accuracy and completeness of information.
• Provide guidance and support to customers experiencing difficulties or needing additional assistance.
• Maintain accurate records of customer interactions.
• Collaborate with team members to resolve complex customer issues.
• Stay updated about our programs to effectively communicate with customers and promote participation.
• Contribute to the continuous improvement of our customer service processes and procedures.

Requirements

• Previous experience in customer service or a related field.
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities.
• Ability to handle difficult or demanding customers with professionalism and empathy.
• Proficient in using computer systems and software, such as Microsoft Office Suite.
• Detail-oriented and well-organized, with the ability to multitask effectively.
• Willingness to learn and adapt to new technologies and processes.

Benefits

• Medical Benefits
• Dental Benefits
• 14 days annual leave, medical, hospitalisation, childcare, paternity, compassionate leave
• Performance bonus

**Salary will be based on Experience and number of workdays**

Location: Somerset

Working Hours: 8.30am - 5.30pm/ 5 days

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Less broken sizes in the stores (following up the consolidation among the stores also constantly working on clusters per category for each store)
• Liaise between 3PL & store on all deliveries matters

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Summary

Responsible to perform all medical devices maintenance according to GDPMDS requirement. The incumbent also has to establish good rapport, both externally with customers/vendors and internally amongst colleagues

Job Responsibilities

• Schedule preventive maintenance for each equipment
• Proper planning with early coordination with customers on equipment to be maintained. Maintenance should be performed based on Manufacturer’s recommended protocol with full and accurate documentation of results and/or results of activities performed.
• Factory Modification (if required)
• Work closely with Supervisor to carry put the above activity whenever required.
• Normal Installation & Commissioning
• Unpacking of new equipment, performance of functional pre-checks on equipment prior to delivery, assistance in preparation of ‘Delivery Documents’.
• Troubleshooting and repair work to diagnose and resolves equipment problem through:
• Prioritization and planning of work to be done
• Communicate (with customer) on estimated time of arrival
• Escalating problems whenever appropriate
• Accurately report service data with acknowledgement by customer on work performed
• Liaising and working with manufacturers to address service issues to resolve technical problems
• Prepare service quotations to customers’ enquiries (working closely with supervisor)
• Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required.
• Constantly possess good initiative, with desire for continuous learning

Requirements

• Min. Diploma/Degree in Mechanical / Electrical Engineering or related field of study
• Min. 2 to 3 years’ related working experience from Medical Device sector
• Proficient in Microsoft Office.
• Confortable with standby for any operational support duties during non office hours

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66267 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Summary:

• Basic+AWS+Bonus
• 5 days, 830am-530pm
• Company with great career prospect

Job Scope:

• Responsible for overseeing Import/Export Documentation and Processes.
• Managing shipping documentation, including Import, LC, Bill of Lading, and FTA Agreement.
• Offering customer support for shipments, advising on country-specific rules and regulations, providing after-sales support, and following up with clients until the transaction is completed.
• Handling customer inquiries or complaints.
• Ensuring accurate and timely delivery of all necessary information and documentation to clients, agents, sea companies, and forwarders.
• Building and maintaining positive relationships with agents and shipping companies.
• Managing container inventory control, maintenance, and repairs.
• Compiling and comparing rates from various carriers.
• Participating in other company projects and assigned duties.
• Performing other administrative and ad-hoc tasks as needed.

Requirements:
• Candidates with Logistics and Freight Forwarding background are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Site Support Engineer - TL

The individual needs to hands-on & have prior experience of managing teams in similar environment

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

• Excellent culture and training opportunities
• Be a part of a high-performing and professional team

About Our Client

Our esteemed client is an multi-national organisation that distributes market-leading & branded consumer healthcare products & medicines to over 20 countries across the globe.

Job Description

• Acting as the helpdesk support for the users, solve the level 1& 2 user problem, perform basic troubleshooting for users.
• Assists staff with the installation, configuration, troubleshooting and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Log and resolve all service desk calls along with keeping end users updated and informed.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software when required.
• Works with other countries IT support staff as appropriate to determine and resolve problems received from users.
• Interact with computer platforms in a multi-layered client-server environment. Ensure desktop computers interconnect seamlessly with diverse systems including file, email, application servers, and other related systems.
• Manage ongoing PC re-image program - currently using SCCM and Intune co-management
• Train and orient staff on use of hardware and software.
• Recommends and/ or performs upgrades on systems if necessary.
• Assist in the purchase, build and deployment of IT related hardware and software.
• Maintain all IT inventory by performing hardware and software audits.

The Successful Applicant

• Customer service focus
• Good technical knowledge and skills in Desktop support
• Experience working in a full Office365 environment
• Degree or TAFE Diploma in IT
• Microsoft Certified Professional (good to have)
• Experience with SCCM/Intune

What's on Offer

• Excellent culture and training opportunities
• Be a part of a high-performing and professional team
• No shifts

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-022024-6345664

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Attend to customers’ enquiries via calls and emails.
• Maintain good customer relationships and ensure customers satisfaction.
• Processing of customers’ orders and issuing purchase orders.
• Creating delivery orders/ descriptions, internal work orders and updating shipping schedules.
• Issuing of sales invoices to customers.
• Source for suppliers/ vendors for company purchases.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 1 – 2 years of customer service or sales administration experience.
• Prior experience with MYOB system will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.