Total 16,989 service operations manager job vacancies in Customer Service category in Singapore

Job Description:

• Providing front desk services to clients, guests or residents
• Performing receptionist and administrative duties, such as attending to call enquiries, handling emails, faxes, mail dispatches, etc
• Any other duties as and when assigned

Job Requirements:

• GCE “N” level with at least 1 year of relevant experience
• Possess good communication and interpersonal skills
• Proficient in Microsoft Word and Excel applications
• A committed and responsible team player with pleasant personality, independent and resourceful

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Highlights

• Permanent position
• AWS and Variable Bonus
• Transport Allowance
• 5 days’ work week; Monday to Friday: 8.30am - 5.45pm

Summary

• To perform preventive and corrective maintenance works on equipment, and standby duties as required so that the equipment can function properly and safely

Responsibilities

• Carry out preventive and corrective maintenance works in accordance with the schedule
• Observe safety work procedures
• Perform standby works when required
• Follow up on breakdown report and assist Standby Section where required
• Keep proper records of works carried out in the relevant reports
• Attend to the building or equipment inspections as required, by law (BCD, FSB)
• Assist in conducting and investigating of damages/accidents to equipment or personnel
• Follow up on QC and QA defects.

Requirements

• Nitec/ Diploma in Mechanical/ Electrical/ Engineering or equivalent qualification
• Min 1-2 years of relevant working experience in Lift or similar industry
• Possess own vehicle
• Can start work immediately or at a short notice
• Possess Valid Certificate of Competency (CoC) in relevant field

**Salary will commensurate with experience and senior position**

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Ryan Tan (EA Reg. no.: R23116422)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743

[email protected] I www.rightrecruit.com.sg

Key Responsibilities:

• Oversee installation, maintenance, and repair of marine equipment.
• Diagnose and resolve mechanical and electrical issues efficiently.
• Execute thorough testing and commissioning to ensure equipment meets performance standards.
• Prepare detailed service reports, including causes, measures, and spare parts used.
• Provide expert recommendations to the Superintendent and vessel crew on equipment operation and maintenance.
• Share insights for internal process enhancements based on service experiences.

Requirements:

• Degree in Marine Engineering, Mechanical/Electrical Engineering, or related field.
• Hands-on experience in marine equipment servicing and troubleshooting.
• Strong diagnostic abilities, clear communication, and technical proficiency.
• Offshore deployment

Interested candidates who wish to apply for the advertised position, please click on "Apply Now".

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Goh JunHong | Reg No: R1872577

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Descriptions

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned
• Restaurant Daily Closing duties
• Cashiering duties
• Be able to handle your assigned table of customers confidently

#Other Info

• Japanese speaker an advantage due to liaising with Japanese staff
• Rotating shifts, include weekends / public holidays
• No experience required as training provided
• Able to work in any outlet or other locations in the future
• Applicant with relevant F&B experience will gain an advantage
• Meals provided
• 2 rotating shifts (Morning & Noon)

Job Requirements

• Experience in F&B industry required

Benefits

• Annual leave starting from 10 days/year
• Staff meal
• Medical, etc.
• Near MRT stations

Working hours

• 5.5 work days/week

* Location : Tuas West

* Experience in Chiller

* Basic + Allowances + AWS + VB

* Permanent role

Key Responsibilities:

• Schedule and track chiller maintenance activities.
• Ensure adherence to maintenance checklists and schedules.
• Test, commission, and fine-tune new chillers independently.
• Oversee on-site project execution, including FAT and SAT, for optimal chiller performance.
• Interpret technical documents, as-built drawings, and schematics.
• Analyze operating data and address repair issues as needed.
• Manage chiller overhauls and supervise subcontractors for quality assurance.
• Prepare detailed service reports for each assignment.
• Address customer service issues promptly and recommend preventive measures.
• Conduct risk assessments and ensure safety during service and repairs.
• Perform additional tasks as required by the Department Manager.

Requirements

• Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering.
• At least 3 years of relevant experience with chiller systems.
• Proficient in guiding and troubleshooting HVAC faults, particularly with modular screw chillers, centrifugal chillers, and absorption chillers.
• Excellent verbal and written communication skills, with the ability to prepare detailed service reports.
• Strong safety mindset and adherence to Workplace Safety and Health (WSH) standards.
• Willingness to undertake short-term overseas assignments

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

• Receive and document user feedback through post service surveys.

• Investigate feedback thoroughly to understand the root cause and identify areas for improvement.

• Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable).

• Document all interactions and resolutions accurately (in customer relationship management, CRM).

• Analyse complaint trends and provide insights to management for continuous improvement of services and processes.

• Stay updated on company policies and services to provide accurate information to users.

• Diploma, ITE, or a related field is often preferred. However, candidates with relevant experience may also be considered.

• Proactive and dedicated individual with strong customer orientation.

• Exceptional interpersonal skills and the ability to remain calm and composed under pressure.

• Attention to detail and the ability to prioritize and manage multiple tasks effectively.

• Proficiency in using CRM software and other relevant computer applications.

• Experience in Government IT projects is a plus.

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Working Days & Hours: Mon - Fri: 8.45am to 5.30pm / Sat: 9am to 1pm
Work Location: Islandwide base on order [ Company Van provided ]
Salary: $1,800 - $2,400 + Commission / Incentive ($800 - $1,000)

Responsibilities:

• Perform installation of ceiling / ventilation / wall fans
• Perform repairs and maintenance
• Assemble of general fans when requested on-site
• Perform troubleshooting and repairs of faulty parts
• Any other adhoc duties when required

Requirement:

• Possess with class 3 driving license
• At least 1 year of relevant experience
• Possess with any technical certificate is preferred

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for Patient Service Associate to be outsourced to our clients from the healthcare industry.

Job descriptions:

• Patient registration
• Scheduling of appointments
• Performing financial counselling for patients
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• Minimum NITEC and/or Diploma and above
• Possess minimum 1-2 years prior working experience in customer service functions
• Excellent interpersonal and communication skills
• Team player and able to work independently
• Proficient in Microsoft Office

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Descriptions

• Cashiering, taking orders from customer & delivery platforms
• Assisting with shop operations & ensuring smooth operations
• Preparation of condiments according to SOP
• Housekeeping duties such as sweeping, mopping, washing and cleaning.
• Ensuring a neat, clean, hygienic & tidy workplace at all times
• Perform opening & closing duties
• Managing customers queries if any
• Provide good customer service
• Positive work attitude & able to work as a team

Attention to details are expected, candidates with the necessary experience and education background will be considered for a MANAGEMENT TRAINEE roles.

Job Requirements

• Min Diploma holders preferred for Management Trainee position

Benefits

• Various benefits (Up to 10 days Annual Leave, Staff Discounts, Staff Meals, robust training programme suitable for candidates who want to grow and thrive in the F&B Industry)

Working hours

• 6 days work week
• Split shift 10am-10pm (2.30pm-4.30pm 2 hours break)

We are looking for Customer service officer to be outsourced to our clients from the healthcare industry.

Job Description:

• Handle phone and email inquiries promptly and professionally.
• Update customer interactions accurately in the CRM system.
• Follow up with customers as promised and ensure timely resolution.
• Escalate issues to management as needed for resolution.
• Prepare and process requests such as policy summaries and beneficiary info accurately.
• Collaborate with stakeholders to meet service request requirements.
• Deliver service requests according to established standards.
• Take on additional projects or responsibilities as assigned.

Requirements:

• Minimum 'A' Levels or a Diploma with relevant work experience.
• Candidates with live-chat experiences are preferred.
• Strong interpersonal and communication skills.
• Friendly and positive demeanor.
• Detail-oriented and meticulous.
• High integrity, accountable for work, with a positive attitude and the ability to work independently and collaboratively.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Overview

Are you ready to lead a world-class immersive demo experience for customers, our sales teams, and executives? Come join our Customer Engagement Team, responsible for managing portfolio of executive-level programs and a network of state-of-art centers designed to deepen customer and partner relationships, accelerate cloud growth, and inspire through the art of the possible.

We’re seeking a talented Envisioning Specialist for our state-of-the art, Experience Center Asia in Singapore. As a great storyteller and passionate technologist, you’ll facilitate immersive technology experiences and deliver compelling demos to enterprise customers and executive audiences in-person and virtually.

Along with your ability to connect with business and technical leaders in storytelling and discussion, you have business acumen and strong knowledge of cloud-based solutions. You are results-driven, a natural collaborator, and enjoy building on ideas as well as sharing your expertise and support. Most importantly, you are passionate about helping our customers and ensuring that their experience will be informative, productive, and inspirational. This role is highly customer-facing and will spend most of the time facilitating the best demos and technology experiences Microsoft has to offer!

Responsibilities

• Inspire and instill confidence in customer audiences by delivering wide range of demos in person at the Experience Center, and through virtual engagements with remote attendees. Demo focus areas may include technology or industry solutions.
• Act as a resource for Envisioning Specialist Community on customer engagement best practices, including impact of technology and industry trends on customer business priorities (AI, IoT, remote and hybrid work, etc.)
• Manage the deployment of new immersive experiences in the Center, and the general operation and performance of demos and experiences, in partnership with the global shared services teams.
• Lead documentation and scripting for assigned demos and experiences; package up materials including scripts, training videos, and other documentation for consumption by other Microsoft customer engagement programs.
• Identify trends, business needs, challenges, and feedback from customer engagements; provide feedback on existing experiences and ongoing ideas for potential new experiences to be developed.
• Support the center’s speaker recruitment and related training activities

Qualifications

• Bachelor's Degree
• 4+ years’ experience in enterprise sales, marketing, and/or business development, including experience engaging directly with customers and account teams.
• 3+ years presenting to large (20+ people) audiences and/or internal / external senior executives OR delivering solution and product demos to customers.
• An experienced and gifted storyteller with exceptional communication skills and executive presence; ability to connect technical concepts with customer value.
• Ability to craft clear and compelling messages for demo scripts; proactively creates messaging for handling customer questions and concerns
• Conversational depth of subject matter expertise in IT, Cloud, and Software business trends
• Ability to multitask and manage multiple concurrent deliverables, and to move fluidly from project work to presenting in front of customers across multiple engagements per day and week.
• Outstanding cross-team collaboration skills, as part of a small team which will need to work closely supporting one another for mutual success.
• Must reside in Singapore and be available to be on-site in the center. Relocation will not be offered.

Preferred Qualifications:

• L150 – L200 depth of subject matter expertise in Azure (Data & AI, Apps & Infra), Modern Workplace and/or Business Applications
• L150 – 200 depth of subject matter expertise in 2 or more priority Industries (Retail, Manufacturing, Healthcare, Financial Services, etc.)
• Ability to deliver demos virtually over Teams and other remote / hybrid solutions to customers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Manage daily operations of the Centre, ensuring compliance with licensing standards.
• Assist with budget management and ensure cost-effective Centre operations.
• Oversee Centre logistics, procurement of supplies, and manage relationships with suppliers, vendors, and contractors
• Handle all enquiries, feedback, complaints, and incidents related to Centre operations.
• Maintain and update all Centre operations documentation for audit purposes.
• Oversee staff scheduling and ensure adequate clinical team coverage as needed.
• Manage interactions with internal and external auditors and assist in updating Centre policies.
• Conduct internal audits and investigate incidents as needed.

Requirements:

• At least 5 years’ of operations | centre management experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Keen interest to work in Emergency Department
• No need experience , Training Provided
• Able to commit 3 rotating shift , 6 days ( Paid Shift Allowance , shorter working hours per day )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Some formal education, interested to work in school environment, with regular working hours.

Operations Support Officers (for schools)

Location: Many locations.

Working Hours: 5 days week ( No work on Saturdays, Sundays and PH)

Mondays-Fridays: 7.00 a.m. - 4.00 p.m.

Job Description: To assist Operation Manager.

• To maintain cleanliness and tidiness of the General Office, classrooms & special rooms

• To assist in logistic matters for eg, preparation of rooms for school events and functions including of shifting of furniture.

• To assist delivery and distributing external materials to classrooms.

• To assist in disinfecting of furniture, and equipment during times of emergency or pandemic

• To escort contractors if needs arise

• To perform gate duties during school arrival and dismissal times and during times of heavy traffic.

EA LICENSE 21C0430

EA Personnel R24123864

Job Responsibilities:

• Compile and analyze operational data to review KPIs and suggest process improvements.
• Update and maintain departmental documentation, including SOPs
• Conduct in-house training sessions.
• Investigate service gaps and instances of non-compliance, recommending and implementing remedial actions.
• Conduct tests on operational systems to ensure they are efficient and effective.
• Perform administrative tasks as needed to support departmental functions.

Requirement:

• Diploma in Statistics / Business Administrative or related discipline
  (Other qualifications with relevant experience may be considered)
• Familiar with Microsoft Office Applications
• Analytical & Problem solving
• Forecasting / Simulation
• Eye for detail
• Presentation skills
• Resourceful and initiative

Description:

# Required Skills:
• Expertise in workshop facilitation and information elicitation in large group settings
• Subject matter expert in Maintain to Settle domain, familiar with MTS specific SAP best practices scenarios and L1-L2-L3 process decomposition
• Knowledge in cross-functional integration for MTS/Plant Maintenance, Knowledge in key Fiori applications as they relate to MTS/Plant Maintenance domain
• Expertise in S/4HANA 1709 key innovations, simplification list, and use cases, deep knowledge in S/4HANA application architecture, data architecture

# Nice to Have Skills: • Experience with and knowledge of SD in S/4HANA is a big plus

# Role Responsibilities:
• Must be detail oriented, self-directed and have strong independent problem solving skills
• Strong communication and presentation skills
• Strong executive presence and ability to interact with CxO level
• Mentors team members in technology, architecture and delivery of applications
• Successful teamwork experience and demonstrated leadership abilities are required
• Creates a shared sense of direction and community among the teams
• Proven ability to transfer knowledge and stay aware of current trends and technical advancements
• Ability to articulate and present different points-of-views on various technologies
• Time management skills are a must; as well as the ability to be flexible and creative.
• MUST be willing to travel extensively, up to 100%.
• A strong track record of professional success, preferably in the Consulting Services arena

# Experience: 7-10 years (3 years min relevant experience in the role)