Total 17,223 service operations manager job vacancies in Customer Service category in Singapore

Description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Requirements:

• Min. 'O' Levels / NITEC
• Exp in customer service is preferred

Working hours: 5.5 days, office hours

Location: Woodlands South

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Working location: Woodlands / City Square Mall
Salary: $3500 - $4500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Responsibilities

• Responds to call or emails to customers to provide follow-up on inquiries.
• Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.
• Support AGO requirement
• Handling and resolving customers complaints
• Process customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, follow up.
• Process material returns (RMA's) as requested by the customer
• Maintain a balance between company policy and customer benefit in decision making
• Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner
• Manages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.
• Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• May promote products/services to ensure business targets are met.
• May provide after-sales support for client contracts to ensure customers satisfactions are met.
• Performs duties related to overall customer service.
• Provides support to sales team with regard to customer concerns.
• Serves as customer interface on product status and delivery.
• Consistently documents customer service needs to identify patterns and maintain quality.
• Conduct data analysis across multiple data points and report using Excel or statistical suite
• Create PowerPoint summaries, reports and recommendations for internal groups and executive team as needed
• Identify and support Customer Support & Sales Department with delivery and quality issues within the organization and at the customer

Requirements

• Experience in customer service activities. Aviation Background preferable
• Familiar with ERPs
• Familiar with Microsoft office suite
• Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service
• Maintain excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
• Maintain clear and accurate data entry, documentation and reporting skills, as required

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

[email protected]

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil St, #08-09 Plus Building, Singapore 049705

Job Description

Provide training, installation, troubleshooting, repairs, testing and maintenance of field devices professionally, delivering service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

• Build / Assemble mechanical / electronic components according to requirements.
• Inspect machines and run diagnostic tests to uncover potential technical or functionality issues, and determine appropriate solutions.
• Perform repairs and/or maintenance on machinery, equipment and systems for maximum reliability.
• Provide consultation on correct maintenance and preventive measures to clients.
• Manage on site deployment / installation, testing, troubleshooting, maintenance and repairs.
• Provide service and customer support during site visits.
• Preparation of service reports and records.
• Work closely with team members in customer supp ort, field test, deployment and arrange the service/deployment schedule.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Woodlands / City Square Mall
Salary: $3500 - $4500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Responsibilities

• Answer customer enquiries and resolve customer issues in an efficient and timely manner.
• Providing information about products and services,
• Taking orders & processing payments
• Addressing complaints
• Troubleshooting technical issues
• Handling warranty claims
• Administrative tasks such as documentation

Requirements

• Excellent communication skills
• Effective listening skills
• Knowledge in the automotive industry would be beneficial

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm

Rate: $10/hr

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Centre Manager

• Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
• Working location: Woodlands / City Square Mall
• Salary: $3500 - $5000

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: Establish open communication, coach and mentor team members, resolve conflicts, and promote teamwork. Set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline.
• Min. 2 years of relevant experience in the industry.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2000 - $3800 (depend of experience)

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working days & hours : 5 days
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote Enrichment programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Main Accountabilities:

• Performing service tasks, identifying technical problems, and making analysis through remote or onsite activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, up-grades and retrofits, end of life services, replacements, etc.)
• Contributing to customer satisfaction by executing service work according to customer order and expectation.
• Creating and maintaining a good relationship with customers and understanding their needs.
• Identifying new sales opportunities and communicates them internally Coordinating, preparing, and ensuring that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Preparing all documents and reports to be signed by the customer representative and reporting work done in a timely manner and following up when needed.
• Identifying potential equipment failures and requesting proactive corrective actions.
• Troubleshooting equipment failure and making recommendations to avoid repeating the problem in the future Identifying suggestions for product and quality improvement and communicating them further in the ABB organization.
• Providing recommendations to management to improve operations and customer service.
• Ensuring safe working procedures and practices are always followed including the wearing and maintaining of assigned personal protective equipment, attendance at required health, safety, and environment training, reporting injury, incidents, hazards, and near miss events.

Requirements:

• Degree/Diploma in Electrical Engineering or related discipline
• Minimum 5 years of experience in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• Good understanding and competence in Uninterruptible Power Supply.
• High level of mechanical aptitude and Interpretation of Electrical drawings skills
• Knowledge of Electrical testing fundamentals is an added advantage
• Ability to amicably negotiate and provide good customer service
• Good in MS Office

Key Responsibilities:

• Checking in passengers.
• Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.
• Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.
• Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.
• Assisting passengers who require special assistance.
• Performing any other ad-hoc duties assigned by the supervisor.

Salary

Gross up to $3,000

+ Variable Bonuses

Requirement-

• Open to Singaporean/Locals only
• Must possess minimally NITEC / GCE 'O' Levels certification
• Must be willing to learn
• Must be independent at times
• Must be able to commit to rotating shifts (morning/afternoon/night)

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)

Part Time Service Crew (Salad Bowl)

• Working Days: Monday - Friday [ Off on weekend & Public Holiday ]
• Working Hours: 7am-2pm / 8am-3pm / 9am-4pm (Rotate shift , 30mins break)
• Salary: $1,700
• Raffles Place

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlisted for interview.

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2000 - $3800 (depend of experience)

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Job Responsibilities:

Provide air freight quotes and proposals to customers.

Coordinate rates and bookings with airlines.

Communicate with customers regarding export shipment instructions and booking updates.

Coordinate with vendors such as DG specialists, fumigation services, marine insurance providers, etc.

Prepare job sheets for the Operations team to follow up on.

Monitor shipment status and uplift progress.

Conduct job costing.

Address and resolve any issues that arise.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Job Description:

• Carry out scheduled maintenance program (preventive, predictive, repair, corrective and replacement) and other work assignments as per Customer's approved SOPs and organization’s safety and quality requirements for the Process Equipment Engineering Project.
• Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Provide 1st level service support limited to specified utilities related to Process Equipment Engineering Project, which include water systems, compressed air and vacuum, to maintain them within operating level and tolerance.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program.
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA).

Requirements:

• Min. Diploma in Electrical Engineering or related fields
• No exp needed, training provided

Working hours: Office hours, Mon to Fri

Location: Buona Vista

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We would like to welcome you to join us as Service Crew. Full Time and Part Time position are available.

Service Technician

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

Job ID: 18990

• Location: Lakeside
• Working hours: 5.5 days/week, alternate Saturday, 7.30am to 4.30pm / 12pm to 9pm
• Salary: up to $2,800 (Depending on experiences)

Job Description

• Responsible for the preparation work of invoice, order processing, delivery orders and delivery summary
• Reply and acknowledge customer enquiry, order, provide delivery summary report through email or phone call
• Check GRN (Goods Received Notice)
• Perform closing for all D/O
• Prepare and perform inbound, outbound and inventory reports
• Manage trucking container/shipping instructions for warehouse with Freight team
• Daily filing
• Any ad-hoc duties assigned by manager

Job Requirement

• Computer literate (Proficiency in Microsoft Excel is preferred)
• Must possess at least a Secondary School ‘N’ level/Higher academic in any field
• Fluent in English to communicate with clients
• Able to perform well in fast-paced environments

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18990, Customer Service Officer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Location: Ubi

Working Hrs: Mon to Fri 0745hrs to 1715hrs, alternate Sat 0745hrs to 1145hrs

Job Description:

• Handle incoming calls and enquiry
• Greet and welcome visitors, direct them to specific areas
• Take ownership in front desk's petty cash, incoming mails and parcels
• Manage hardcopy filing of front desk’s monthly report
• Arrange pick ups and sending off customers with chauffeur
• Summarise and verify retail transactions settlement for account use
• Ensure customer's area cleanliness
• General adhoc admin duties that may be assigned from time to time

Requirements:

• Customer service oriented attitude
• Excellence communication ethics, strong self-confidence and humility
• Receptive to constructive feedback, enthusiastic and good level of responsibility
• Must be comfortable with OT
• Welcome Fresh Grad

discovermarket asia Pte. Ltd. is part of Switzerland based discoveric group, operating under the name discovermarket. Discovermarket is a digital marketplace revolutionizing insurance distribution through our innovative open insurance platform.

We are currently recruiting for a Customer Experience & Proposition Manager to join our team in Singapore, reporting to the Head of Proposition and Strategy of discovermarket, based in Switzerland.

About discovermarket:

discovermarket - Distribute Connect Protect - is an innovative and unique digital embedded insurance marketplace connecting insurers, distribution partners and service providers, and creating a global ecosystem around protection needs.

We enable our ecosystem partners to deliver embedded insurance that fits their customers’ needs and is embedded directly into their core product offering. Our distribution partners include customer facing ecosystems in the telecommunications, hospitality and agricultural verticals. These ecosystem partners access innovative, customer-centric propositions on our platform via our API hub and embed them in their core products and customer journeys. The critical elements of these propositions, including insurance capacity, are delivered by the insurers, reinsurers and prevention partners also on the discovermarket marketplace.

Requirements – Our ideal candidate will possess most of the following qualifications:

• Education: Bachelor’s degree in Business, Finance, Marketing, Design, or a related field. Master’s degree or equivalent is a plus.
• Experience: Minimum 5 years of working experience in customer experience, insurance proposition development, sales & pre-sales support, or a related role, preferably in the insurtech or fintech industry.
• Skills and Language:
• Strong analytical skills with the ability to interpret data and translate
• The Opportunity
• The Proposition and Strategy team conceives of innovative propositions for the discovermarket platform and manages the relationships with insurers, reinsurers and other service providers. Additionally, the P&S team is responsible for defining the marketplace strategy of discovermarket and the cornerstones of strategic expansion, including next markets, ecosystems, and propositions.
• The Customer Experience & Proposition Manager will play an important role in enhancing the customer experience and developing compelling insurance propositions. You will lead the design, implementation, and optimization of customer journeys related to embedded insurance, ensuring they are seamless, engaging, and culturally fitting to our diverse customer base in South East Asia. This role involves significant interaction with insurers, brokers, and ecosystem partners to ensure the effective integration and success of our embedded insurance solutions.

• Key Responsibilities:
• Customer Journey Mapping: Lead the mapping and analysis of customer journeys related to embedded insurance to identify touchpoints and opportunities for improvement.
• Market Research: Conduct market research to obtain new insights on customers, competitors, market developments, and ecosystem partners.
• Data Analysis: Collect and analyze customer feedback and data to inform journey enhancements and support decision-making.
• Mock-ups: Produce mock-ups and screens for new propositions using tools such as Figma and Lucid.
• Proposition Development: Develop and refine insurance propositions, ensuring they are attractive, competitive, and aligned with market demands.
• Stakeholder Engagement:
• Collaborate with insurers, brokers, and ecosystem partners to discuss and optimize the customer journey and embedded insurance propositions.
• Engage with ecosystem partners to understand their customers, products, and services, ensuring our embedded insurance products are suitable for the distribution channel and well-priced relative to the ecosystem’s core product offering.
• Engage with local brokers, reinsurers, and primary insurers to ensure capacity and associated servicing, including contractual negotiations. Support insurers in product design and pricing as needed.
• Engage with other proposition suppliers, including data sources, prevention partners, claims partners, and other products and services to enrich the propositions on the discovermarket.
• Collaboration: Work closely with cross-functional teams, including product, marketing, and support, to ensure a cohesive customer experience and compelling propositions.
• Multinational Coordination: Coordinate with teams and stakeholders across different countries, ensuring cultural nuances and preferences are considered in customer journey designs and insurance propositions.
• Customer Support: Provide frontline support to address customer inquiries and issues, contributing to a positive customer experience.
• it into actionable insights.
• Excellent communication and interpersonal skills, with a track record of achieving results through effective stakeholder management.
• Proficiency in customer journey mapping tools and design tools such as Figma and Lucid, with the ability to produce mock-ups and screens.
• Track record of supporting innovative products, challenging the norm and bringing new ideas to market
• A mindset that is both customer-oriented and commercial; an ability to identify and bring to market win-win-win propositions for our customers, our partners and discovermarket
• International orientation, with the ability to work effectively in a multinational and multicultural environment, and a willingness to travel internationally 20-40%
• Fluency in English; proficiency Spanish, and one or more South East Asian languages is a plus.

Summary of Position

The incumbent is required to support project team, maintain specifically assigned project data base/s, ensure completeness of documentation & prepares document transmittals, onward transmittal to customer during project closure, performs document quality check, performs file backup and prepares engineering project reports.

Responsibilities

· Experience in AutoCad Software.

· Support project team by preparing technical drawings for submission to customer.

· Maintain specifically assigned project data base/s by controlling issuance of document numbers, including maintenance of proper document registersfor projects.

· Ensure completeness of documentation and prepares document transmittal by proper document classification, sorting,filing and proper archiving.

· Onward transmittal to customer duringproject closure by preparing and maintaining As-built photostat books of detail engineering or construction engineering drawings and specifications.

· Performs document quality check by checking in accordance to company engineering document control procedures.

· Performs file backup by ensuring proper storage and archiving of electronic registers.

· Prepares engineering project reports by liaising with project managers.

· Liaison with Main Con's Modellers on

drawings

· Checking of Individual M&E Shop drawing

· Preparation of M&E Co-ordination

Drawing

· Updating M&E Shop drawing List

· Supporting M&E Project Team on Shop

drawing Submission

· Any other related tasks as assigned by

Supervisor

Requirements

· Preferably NTC / Diploma in

Mechanical/Electrical / Electronics /

Engineering

· Knowledge of CAD

· Skillful in AUTO CAD

· Good collaboration skills and

communication skills

· A good team player with the ability to

multi-task

· Driven, self-motivated and ability to work

independently

· Resilient and persistent

· Minimum 2 -3 years’ experience

inbuilding construction industry

• Basic up to $3000
• AWS + VB
• Working Hours: 5 days, 8.30am to 5.30pm / 9am to 6pm
• Location: Changi

Main Responsibilities:

• Handle inquiries and prepare quotations
• Coordinate with customers and overseas agent regarding shipping activities
• Handle import and export documents
• Handle complaints and data entry

Requirements:

• At least 2 years working experience in related field
• Experience in sea / air shipment procedures

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Kiu Kwong Yik (Reg No. R24119753)