Total 18,749 service operations manager job vacancies in Customer Service category in Singapore

Job Profile Summary:

In this role, you will assist in performance monitoring, collating business statistics, identifying automation

and process improvement opportunities, as well as driving initiatives within Enterprise Business Operation. Reporting to the Lead, Customer Resolution and Process Improvement, you will collaborate closely with various stakeholders to accelerate the delivery of initiatives and enhancements, while ensuring the delivery is within budget and with quality.

Job Description

• Drive initiatives and enhancement projects to improve businesses processes and systems.
• Collate data and analyse the effectiveness of current operations, identifying issues and determining financial impact to develop actionable opportunities.
• Map process flows across business operations and services, analysing and identifying process gaps
• Measure and compare current processes with identified procedures and policies, and assist in providing recommendations for ideal future state.
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Support BA to ensure the accuracy of the user requirements for system enhancements.
• Review User Acceptance Test (UAT) Test Plans for digital projects and enhancements
• Review UAT results and work closely with stakeholders to resolve issues and defects for signoff, ensuring all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
• Prepare user guides and provide training to end users on the implemented solutions.
• Responsible to maintain comprehensive project documentation, including project plans, schedules, budgets, and progress reports.
• Assist in project managing to ensure that all tasks assigned to the team meets the prescribed delivery schedule and timeline.
• Support post-deployment verification activities and assist in business recovery efforts if needed.
• Ensure all post deployment issues are resolved during post implementation warranty support and transition over to business owner upon project completion.
• Monitor and track projects and initiatives to closure, and measure the outcomes to assess effectiveness.

Working Experience:

• At least 5-8 years of relevant experience in performance management or business process improvement, with measurable achievements
• With prior experience with employee benefits scheme is desirable

Requirements:

• Strong problem-solving and project management skills
• Good interpersonal and communication skills, with the ability to effectively interact with customers and stakeholders
• Proactive, detailed oriented
• Customer-centric with ability to work under pressure
• Good analytical and information processing skills, capable of providing sound insights and recommendations under pressure

Education:

• Degree

Job Title: Customer Service Executive (ID8056)
Location: Tampines
Working Hour: 5.5 days work
Monday – Friday 8:30am – 5:30pm
Saturday 8:30am-12:30pm
Salary: $2500 - $4000

Job Description:
· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
· Resolve common and complex deliveries, disputes and claims between clients and ship-owners
· Handle loading and discharging procedures and documents
· Assist in fowarding issue, i.e. computation for freight, demurrage and laytime
· Report to the Head of Operations on all operational activities
· Any other ad-hoc duties as assigned

Requirement:
· Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position
· Able to work independently, responsible and manage multiple priorities
· Hardworking and able to work under pressure
· Strong team player with good interpersonal skills

Looking for candidates who can work at least every Saturday or Sunday.

We are a Medical Clinic in Yishun where you need to take a shuttle bus from Yishun Interchange. Patients’ satisfaction is of upmost importance to us hence we hope to find like-minded people to join us :)

Do apply for this position if you have what we are looking for!

• Register patients for consultation

• Prepare and dispense medications

• Collect payment, advise on various modes of payment

• Handle phone/walk-in queries

• Arrange appointments for patients

• Top up/pack/order medications and supplies

• Submit medical claims to government agencies (e.g. CHAS/PG, HSG, Medisave)

• Assist doctors in simple clinic procedures (e.g. Chaperone, setting up of clinic equipment, perform urine test, taking height/weight/temperature/blood pressure, vision test, prepare lab tubes/forms)

• Maintain general cleanliness of the clinic

• Maintain filing system

• Any other duties assigned by the Clinic Manger and/or the Doctor

Requirements:

• Able to work shifts (including weekday nights, Saturday/Sunday mornings) and to cover colleagues’ absence at short notice

• Min GCE “O”/ “A” levels or diploma holders

• No experience needed as training will be provided

• Good in using computer and Internet

• Good interpersonal and customer service skills

• Humble, hardworking and responsible

• 5 days, 12hr rotating shifts (9pm to 9am/9am to 9pm)
• MNC, North, 14 working days per month
• $3500 - $4000, shift & HP allowances, AWS, bonus
• Overtime claimable
• Start immediately

Job Description

• To support customer site for probe cards on the following: Card repairs, Pin replacement if possible
• Advise customer on technical details for evaluations / improvements etc
• Liaise with HQ Italy for any issues / technical documents / evaluations / follow up
• Work with Headquarter vertical repair team for cards sent back to Headquarter in Italy
• Report / trackers update for internal and customer
• Support overseas sites if necessary

Requirements

• Possess a Diploma / Above in Electrical and Electronics / Electrical or equivalent
• **Must have** at least 2 years’ experience in Electrical Wafer Sort / Final Test Testing
• Troubleshooting & Isolation of problems
• Able to read PCB schematics

Interested applicants, please send your resume to [email protected]

Job Title: Early Intervention Service Practitioner

Job Description:

We are seeking a compassionate and dedicated Early Intervention Service Practitioner to join our team. The Early Intervention Service Practitioner will work with children and families to provide support and intervention services aimed at addressing developmental delays or disabilities in infants and young children. The ideal candidate will have a strong background in child development, experience working with diverse populations, and a commitment to providing high-quality services.

Responsibilities:

• Conduct developmental screenings and assessments to identify children at risk for developmental delays or disabilities.
• Develop and implement individualized intervention plans tailored to the unique needs of each child and family.
• Provide direct intervention services to children, including therapy, family training and educational activities.
• Collaborate with parents, caregivers, and other professionals to create a supportive and inclusive environment for children.
• Monitor progress and adjust intervention plans as needed to ensure optimal outcomes for children and families.
• Maintain accurate and timely documentation of all interventions, assessments, and progress reports.
• Stay informed about best practices in early intervention and participate in ongoing professional development activities.

Requirements:

• Bachelor's degree in Early Childhood Education, Child Development, Psychology, Social Work, or related field. Diploma holders are welcome to apply.
• Experience working with infants, toddlers, and young children with developmental delays or disabilities.
• Knowledge of early childhood development principles and best practices in early intervention.
• Strong communication and interpersonal skills, with the ability to build rapport with children and families from diverse backgrounds.
• Ability to work collaboratively as part of a multidisciplinary team.
• Empathy, patience, and sensitivity to the needs of children and families.
• Ability to adapt interventions to meet the changing needs of children and families.
• Commitment to ethical and professional standards in early intervention practice.
• Willingness to travel

Benefits:

• Competitive salary with opportunities for advancement.
• Professional development opportunities and support for continuing education.
• Meaningful work making a difference in the lives of children and families in need.
• Supportive and collaborative work environment.
• Travel allowance
• Phone allowance

Primary Care Engagement (PCE) Team, Primary Care & Community Care Development Division (PCDD) supports MOH and primary care providers, essentially private GP and dental clinics in the operationalisation and administration of national schemes such as Community Health Assist Scheme (CHAS), Screen for Life and Public Health Preparedness Clinics (PHPCs). This is to enable our primary care providers to provide affordable and quality care for patients in our community.

As a member of this team, your key roles will include the following:

Schemes Administration

• Encourage and recruit private GP and Dental to sign up for national schemes and programmes
• Conduct training and on-boarding of clinic onto the scheme and programme
• Lead in the management of specific national schemes, which includes liaising with MOH and relevant entities on the development, monitoring, reporting and administration of the schemes.
• Assist in the development of collaterals for marketing and administration of schemes and programmes
• Proactively review, identify gaps and propose solutions to ensure smooth operations of schemes
• Work with various agencies (MOH, NCS, HPB, IHiS) to continuously improve workflow to ease administrative or IT workload for the clinics
• Driver for publicity platforms such as content management on various platforms, both online and offline

Account Management

• Engage and provide dedicated support to assigned private General Practitioner (GP) and Dental Clinics as their account manager
• Manage and foster strong relationships with the doctors, dentists and their staff
• Support and assist the assigned clinics to administer national schemes, such as CHAS, Screen for Life, PHPC, National Vaccinations for Adult & Childhood and Child Development Screening.

Cross Team Workgroup

• Be involved in initiatives to further enrich the engagement and development of the Primary Care sector
• Support IT initiatives for both internal and external stakeholders for driving primary care digitalisation.
• Co-create models of care to support the PCDD long term initiatives.

Job Requirements

• Degree holder in any discipline
• Experience in developing networks and partnerships with stakeholders
• Able to multi-task and possess strong project management skills
• Adaptable, resilient and able to work well in a dynamic and fast paced environment.
• Strong problem solving and conflict resolution skills
• A self-starter, with strong analytical and communication skills (both spoken and written)
• Prior experience in healthcare (GP engagement/operations) is an added advantage
• Able to work after office hours when required

We are looking for an amazing Senior Service Support Executive to support our growth!

We are looking for a service-oriented, analytical, organized, empathic Senior Service Support Executive who will work closely with the Global team members to provide support solutions to ensure day-to-day smooth business operation.

To succeed as a Senior Service Support Executive, you should be coming along with a growth mindset with strong interpersonal skillset and independency. You should be knowledgeable, collaborative, and motivated.

In short, what you will do

• Provide support within the organisation and responsible for handling queries and providing helpful information in a timely and accurate way
• Responsible for classifying, reviewing, and processing the data
• Perform a data comparison and identify the missing gap and rectify it
• Analyse the data and report the identified gap
• Contributes to team effort by accomplishing related results as needed

What you need to bring along

• Diploma in a related field with experience in Customer Service and/or Administrative Support role
• Must be proficient in MS Word and MS Excel
• Must be comfortable performing in rotating shifts
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills with the ability to solve problems creatively and effectively
• Ability to work independently while collaborating in a fast-paced agile team
• Ability to speak Mandarin and English fluently in order to communicate with global colleagues and stakeholders

Why Join Us?

• Be at the forefront in an exciting sector. For over a decade strong year, Vantage has been an award-winning global financial services firm providing market opportunities to all clients globally. With millions of active traders ranging from retail traders to high-net-worth and institutional traders, you will have the opportunity to get your foot in the door working for a global powerhouse that has a local focus.

As a household name – Vantage is now looking to accelerate our growth in the Asia headquarters based in Singapore which is known as Vgroup. We are seeking someone that is willing to learn and apply their knowledge and stretch their creative thinking to support us during this momentous journey.

• Generous Benefits and Perks. We understand benefits and perks matter to individuals. With that, we have irresistible benefits and perks that you cannot resist.
• Amazing growth and learning opportunities. We are a tight-knit team where everyone grows together. We’ll continuously work with you to refine your strengths and strengthen your weakness to further your personal and career development.

For a confidential discussion, click here to apply. Due to the high volume of applicants, we regret that only shortlisted candidates will be notified.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

Responsibilities:

• Greet and serve customers.
• Provide high quality of customer service to customers.
• Serve foods and beverages to customers.
• Have full knowledge of the menu to recommend specific items to customers.
• Barista duties; prepare and serve hot and cold beverages tailored to customer's preferences, clean and sanitise utensils and equipment.
• Follow SOP on food & beverage preparation and order system.
• Perform opening and closing duties.
• Ensure that work stations are set up before the shift commences.
• Maintain cleanliness and housekeeping of work areas.
• Ensure sufficient stocks for daily operations.
• Minimise wastage and spoilage of food ingredients.
• Any other duties that may be assigned.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.
• Have good work ethics, initiative and willingness to learn.
• Warm and cheerful personality.
• Able to communicate well with customers.
• Fluent in English, any other language is a plus.
• Able to work independently and in a team.
• Willing to work shifts, weekends and public holidays.
• 5 days work week.
• Working locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard and East Coast.

Salary: Basic $2,100 - $2,600 + OT pay + VB

Time: Monday - Friday (8.30am to 5.30pm), alternate Saturdays (8.30am to 12.30pm)

Location: Senoko Road

Responsibilities:

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times.
• Identify and respond to customers’ needs by providing accurate information and advice.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc.
• Prepare quotation and raise Work Orders accordingly.
• Raise job orders to workshops & contractors.
• Liaise with controllers & contractors on service/repair quality and price of work.
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
• Update the service/repair schedule and vehicle collection with customers.
• Perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.
• Escalate more pressing issues to supervisors.

Requirements:

• Min O Level.
• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• At least 1 year relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

• Location: Central
• 5 days work week (Hybrid working arrangement)
• Remuneration: Basic up to $7000

Responsibilities

• Manage the financial and management reporting for a group of entities and ensure timely closing of accounts

• Prepare and perform analytical variances review of the monthly accounts

• Prepare and review monthly cashflow projection, quarterly forecast and annual budget

• Handle the review and submission of GST returns, property tax and annual tax returns

• Responsible for the preparation and review of statutory financial statements

• Ensure compliance with local statutory requirements, accounting standards and SGX/MAS requirements

• Liaise with internal and external auditors, tax agent, trustee and external service providers

• Maintain Yardi software and explore system improvements to enhance reporting process

• Any ad-hoc projects and assignments as assigned

Requirements

• Degree in Accountancy / ACCA or equivalent

• Minimum 3 to 5 years of relevant accounting and/or audit experiences in a similar position

• Possess high level of initiative and able to perform under tight timelines

• Responsible, meticulous, self-motivated and has a positive attitude

• Able to work independently with minimal supervision in a dynamic environment

• Able to communicate well with various level of stakeholders

• Possess good organizational and interpersonal skills

• Experience in a REIT and/or real estate companies will be an added advantage

• Experience in Yardi and Cognos will be an added advantage

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Page 5

CURRICULUM VITAE

LANGUAGES SPOKEN & WRITTEN

Spoken: English, Mandarin, Malay & local dialect (Hakka & Hokkien)

Written: English, Mandarin, Malay

COMPUTER SKILLS

Microsoft Office, Excel, PowerPoint

PERSONAL STRENGTHS

1. Good hands-on knowledge of Operating CMM machine, VMM machine, Smart Scope, X-Ray machine, Profile Projector, Micro-Hardness machine, Rockwell Hardness machine, Torque Tester, XRF-PMI handheld machine & other QA inspection devices

2. Certified Internal Auditor for ISO 9001, ISO 17025, ISO 13485, AS 9120

3. NEA Radiation L5 license holder

4. Independent with initiative, self-motivated and positive thinker

5. Fast learner and willing to learn more, punctuality to work & good attendance

MISCELLANEOUS

Last Drawn Salary: SGD 5000

AWS: 1 month

Variable Bonus: Depend on company performance

Expected Salary: SGD 5500

Available date: 2 months’ notice

Page 6

• Location: Central
• 5 days work week (Hybrid working arrangement)
• Remuneration: Basic up to $7000

Responsibilities

• Manage the financial and management reporting for a group of entities and ensure timely closing of accounts

• Prepare and perform analytical variances review of the monthly accounts

• Prepare and review monthly cashflow projection, quarterly forecast and annual budget

• Handle the review and submission of GST returns, property tax and annual tax returns

• Responsible for the preparation and review of statutory financial statements

• Ensure compliance with local statutory requirements, accounting standards and SGX/MAS requirements

• Liaise with internal and external auditors, tax agent, trustee and external service providers

• Maintain Yardi software and explore system improvements to enhance reporting process

• Any ad-hoc projects and assignments as assigned

Requirements

• Degree in Accountancy / ACCA or equivalent

• Minimum 3 to 5 years of relevant accounting and/or audit experiences in a similar position

• Possess high level of initiative and able to perform under tight timelines

• Responsible, meticulous, self-motivated and has a positive attitude

• Able to work independently with minimal supervision in a dynamic environment

• Able to communicate well with various level of stakeholders

• Possess good organizational and interpersonal skills

• Experience in a REIT and/or real estate companies will be an added advantage

• Experience in Yardi and Cognos will be an added advantage

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to handle Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Customer Service Officer (Logistics)

Working Location: Ubi

Working Hours: Office Hours

Job Description

• Preparation of shipping documents for land/sea import/export
• Collaborate across teams including sales, logistics and planning for customer service strategies
• Oversee the order management process, including order entry, processing and shipment
• Handle high volume of transactions and coordination
• Resolve customer / sales complaints and issues
• Identify solutions and implement corrective actions for raised complaints and issues

Job Requirements

• At least a Diploma in any discipline with 1 year of relevant experience.
• Logistics knowledge and understanding of import/export preferred.
• Proficient in Microsoft Office tools

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Spencer Ogden is currently seeking an experienced Field Service Engineer to ensure the efficient deployment, operations, maintainence and repair of Data Centre Equipment in Singapore on a 12 month contract basis starting from April 2024.

Contract Details:
- Start Date: April
- Contract Duration: 12 months from start date with potential for extension.
- Working Schedule: 5 days a week, 8 hours a day (Mon - Fri)
- Location: Kallang/Loyang/Ayer Rajah

Main Responsibilites:
- Equipment Maintainence: Performing routine inspections, maintainence, installation and repairs on a range of mechanical, electrical, computing and ancillary systems associated with data centre deployments, ensuring optimal functionality and longevity

- Troubleshooting

- Deployment: Assist with computer modifications with Site Manager, assist with installation of network cables

- Operations: Onsite fault response

- Stakeholder Management: Providing excellent service to Project and Operations teams through prompt response and effective communications

Requirements:
- Diploma or equivalent; technical certification/trade
- Minimum 3 years of experience in a similar role, including hands-on experience with equipment maintainence and repair
- Electrical License (for electrical staff only)

- Familiar with Data Centres is a plus

If interested please send your cv to [email protected]

Purpose of Job

Front Office role in order processing, tracking/reporting sales forecast/revenue, ensure on-time delivery, manage customer relations and satisfaction.

Job Duties

(A) Order Fulfilment
Ø Order Processing
1) Handle Purchase Orders from customers.
2) Ensure pricing, quantity, part numbers, version, currency, shipping details are accurate & correct as per Quotations, Quantity Contracts, Purchase Orders.
3) Alert/Clarify with Salesperson-in-Charge of discrepancy, if any.
4) Follow First Article/Series workflow, where applicable.
5) Process orders in Business Central & alert Planning/Procurement.

Ø Lead Time
1) Get delivery information & acknowledge Purchase Orders to customers.
2) Attend On-Time-Delivery weekly meetings to ensure timely delivery to customers.
3) Track delivery status & understand reasons for delay, if any.
4) Notify customers of delay & work with Planning team to meet customer’s requests.
5) Liaise with Salesperson-in-Charge on any special, urgent, late, pull-in or push-out delivery.
6) Reflect new shipment date in Business Central system.

Ø Direct Shipment
1) Send Direct Shipment Notice to factory for urgent delivery, if any.
2) Liaise with Logistics & Finance for Airway Bill, Delivery Order, Invoice (or Pro Forma Invoice).
3) Email shipping documents to customers.

(B) Request For Quotation (RFQ)
Ø Process in Business Central System
1) Check details in RFQ spreadsheet to ensure completeness prior to entering in Business Central.
2) Clarify with Product Management team on missing, incomplete, or in-principal approval.
3) Clarify/confirm with Product Management team on below targeted Gross Profit Margin.
4) Enter RFQ in system and seek approval.
5) Email approved RFQ in PDF format to Product Management & Sales teams.

(C) Others
Ø Customer Service Mailbox
1) Manage Customer Service mailbox daily for action/follow-up items.

Ø Sales & Delivery Reports
1) Prepare Sales Revenue Report every Monday including the last 5 days of each month to track sales targets.
2) Generate Delivery Monitor Report every Monday.

Ø Sales Forecast
1) Participate in trending of active regular parts.
2) Support Sales in forecasting of firm orders.
3) Rolling monthly/quarterly sales forecast review.
4) Monthly review/updates, where applicable.

Ø e-Invoicing
1) Check Airway Bill # on Delivery Order.
2) Check Delivery Order # versus Invoice #.
3) Send shipping documents to customers as per their instructions, e.g. specific recipients to receive specific documents, bill items +tooling costs, etc.
4) Corrective actions for rejected parts, e.g. raise Credit Note, re-enter parts in Sales Order, send relevant documents to customers.

Ø Record Keeping
1) It is very important to maintain original documents for reference/action and audit purposes. eFile sources in shared drives include:
- Purchase Orders, Contracts, etc. in \\Sales\@PO From Customer\ folder
- Direct Shipment Notices, etc. in \\Sales\Direct Shipment\ folder
- Sales Revenue Reports in \\General\Weekly Sales Report\ folder

Ø Ad-hoc
1) Create/Update Customer Profile in system.
2) Raise Change Request Form for Credit Note to customers, if required.
3) Meetings with customers, as and when needed.
4) Other duties when assigned.

Qualifications
Ø A recognised Degree or Diploma in Business Administration or its equivalent.
Ø Intermediate or advanced user of Microsoft Excel application.
Ø Familiar with eMail, PDF writer, Microsoft Office Suite, Microsoft Teams, snipping tools, etc.
Ø Proficient in written/spoken English and Chinese languages for communicating with clients from Asia, Europe, and USA.

Skills

Ø An eye for detail.

Ø Analytical and inquisitive mind.

Ø Active listening skills.

Ø Able to multi-task and prioritise work.

Ø Teamwork and relationships building.

Ø Cheerful disposition with positive work attitude.

Ø Keen to learn and grow with the company.

Other Requirements

Ø Business trips to WEO sites, e.g. Malaysia, China, Taiwan, if required.

Accounts Executive | Full set | Logistics Service | Clementi

5 days, 8.30am- 6pm

Salary: $3800 -$4300

Location: Pandan Road (Clementi)

Job scope:

• Maintain full set of accounts
• Prepare timely financial and management reports
• Manage cashflow planning and projection
• Preparation of GST reporting and submission
• Assist in preparing management reports
• Handle GST filling
• Liaise with auditors and banks for related matters
• Assist with ad-hoc assignments as assigned

Requirements:

• Possess relevant certificate in Accounting or equivalent
• At least 2 years experience in a similar position
• Competent in MS Excel

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 91181646

12-month contract - eChannels Service Centre Officer (Private bank)

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Maintain the knowledge database of the E-Channel Service Center.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Required to work night shift if needed but not often 6 months contract (Maternity Cover ) - Client Onboarding (i.e. 5pm to 2am)

• Provide support as a team also for Hong Kong Public Holidays.

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

REQUIREMENTS

• Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal oriented communication style

• Meticulous and efficient working style

• Ability to work under pressure

• Able to work with minimal supervision and a team player

• Proactive, hands-on and solutions-oriented

• Good analytical and problem solving ability

• IT savviness

• Degree with at least 1 year of related banking working experience

• Previous experience in client service or call centre is preferred

• Good understanding of Banking and financial products

Salary: $ 3300 - $3800

Location: East

Working hours: Hybrid – 2 WFH / 3 WIO

9am – 6pm

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code:
24150

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459