Total 3,979 shipping executive job vacancies in Customer Service category in Singapore

Role:

Customer Acquisition Executive

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Entry level are welcome, training Provided

Responsibilities & Duties:

Promoting services to clients based on their needs and requirement

Follow up with customers regarding their application

Meeting sales target set by company

Other duties as required by the company

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

• Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Shipment booking, coordination and preparation of required documents.
• Monitor disposal of empty cylinder stocks and order replenishment as needed.
• NEA reporting as required.
• Update of General Waste Report.
• Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
• Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
• Generate and issue purchase orders to vendors as required.
• Answer main line phone calls.

Job Summary:

We’re looking for a Car Leasing Sales Executive to join our team. This role involves working closely with customers to identify their leasing needs, presenting suitable leasing options and closing deals to meet company sales targets. The ideal candidate is a proactive, personable, and driven sales professional who understands the importance of exceptional customer service.

Job Title: Car Leasing Sales Executive

Company Overview:

RentNow Leasing is dedicated to providing transparent and reliable car leasing services, offering both short- and long-term leasing options. We pride ourselves on customer satisfaction and going the extra mile to accommodate diverse customer needs.

Job Summary:

We’re looking for a Car Leasing Sales Executive to join our team. This role involves working closely with customers to identify their leasing needs, presenting suitable leasing options, and closing deals to meet company sales targets. The ideal candidate is a proactive, personable, and driven sales professional who understands the importance of exceptional customer service.

Key Responsibilities:

• Engage with customers to understand their car leasing requirements and provide tailored solutions.
• Develop and maintain positive relationships with clients, ensuring their needs are met from inquiry to post-lease follow-up.
• Manage the leasing process, including preparing lease agreements, reviewing documents and handling payment details.
• Work towards meeting or exceeding monthly sales targets.
• Handle inquiries, complaints and feedback ensuring customer satisfaction and timely resolution.

Requirements:

• Proven experience in sales, preferably in the car leasing or automotive industry.
• Strong customer service and negotiation skills.
• Ability to build rapport quickly and communicate effectively.
• Self-motivated, goal-oriented, and able to work independently or as part of a team.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for career growth and development within a supportive team.
• Employee discounts on car rentals.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

✔ Working location: Changi South

✔ 5 days week 8am - 5.30pm

✔ Salary: up to $2,600 basic

Job Duties:

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Requirement:

• Minimum GCE ‘N’ /’O’ Levels or ITE Certificate
• At least 1 year experience in Customer Service
• Experience in shipping / logistics
• Proficient in Microsoft Office

EA Personnel Registration Number: R1433735

EA License no: 19C9611

Job Summary:

• Semiconductor industry
• Mon to Fri, 9am-6pm
• Basic up $3800
• Performance Bonus + Quarterly Bonus
• Location: Kallang (Walkable distance from Lavender MRT)
• Singaporean only

Job Responsibility:

• Develop and nurture customer relationships
• Address and resolve customer inquiries promptly and effectively.
• Provide accurate quotations to customers.
• Resolve customer complaints
• Ensure efficient processing and delivery of customer orders.
• Maintain accurate and up-to-date customer records.
• Prepare reports for sales forecast.
• Collaborate closely with sales, marketing, operations, and purchasing departments to strengthen customer relationships.
• Travel overseas for exhibition if needed

Job Requirement:

• Min Diploma and above in Business or an equivalent field is required.
• 1 to 2 years of relevant working experience

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA License No: 15C7752

EA Personnel No: R22107485
EA Personnel Name: Chin Jia Hui, Janice

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Site Executive (Supervisor / Safety Orientation Course)

• Salary: S$2,500 – S$2,800
• Working Hours: 5.5 Days Monday to Friday: 8am to 5pm, Saturday 8am to 12pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Safety Orientations Course (Working in Power Plant and Construction)
• Supervise Work at Height Course (preferred)
• Supervise Metal Scaffold Erection (at least 1 years scaffolding experience)
• Knowledge of erecting and dismantling scaffolding, maintenance
• Knowledge of WSH Scaffolding Regulations and Requirements (preferred)

Job scope

• To act as the primary contact person for liaising and coordinating with internal and external parties ensuring waste collection requirements at customer site are complied.
• Work closely with customer site operations day coordinators to understand their requirements and seek clarifications if needed.
• Responsible for project management of new and existing projects, liaison with customers on their specifications and schedules. To ensure that the company meets all customers’ requirements.
• To ensure site’s risks and issues are being tracked and mitigated/resolved.
• To manage the workers/sub-con workers at project work site and inform Project Manager if there is any issue regarding to the workers or the work.
• Assist the Project Manager to manage customer care program. To monitor customer satisfaction, complaints, changes in customer’s people, equipment, processes, materials used and business strategy.
• To ensure all Company personnel adhere to the safety, Environmental and Health policies and requirements.
• Review the Company personnel work activity and review their JSRA.
• To train workers on new job/job sites requirements and the use of any new equipment.
• To fetch workers to and from sites.
• To fetch workers to complete the task in the event of emergency activation. (after office hours)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are seeking service professionals to join our team. We are looking for someone with strong passion for hospitality, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This position will play a key role in ensuring our guests have a memorable dining experience by providing top-notch service and maintaining high standards of presentation and cleanliness.

Job Description:

• Provide exceptional service to guests
• Set up and prepare tables for service, including polishing cutlery and glassware, arranging table settings, and ensuring cleanliness
• Take orders accurately and ensuring dishes are served in accordance to the standards
• Maintain in-depth knowledge of the menu, including specials, dietary restrictions, and provide recommendations to guests.
• Process payment accurately and professionally
• Maintain high level of standards of hygiene and cleanliness

Requirements

• Ability to work and collaborate in a team
• Proven experience in a high-end restaurant or hotel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle pressure.
• Professional appearance and demeanor

You may submit your application through mycareersfuture.

Accounts Executive (General Ledger, Healthcare Industry, up to $3.6k)

Job summary:

We are looking for a dedicated accounts executive for general ledger to be responsible for maintaining and organizing financial records, ensuring data accuracy, and checking figures for accuracy.

Job Responsibilities:

* Responsible for period-end closing activities such as GL Journal entries, bank reconciliation and ensure accurate and timely month-end and year-end closing of accounts.

* Prepare and perform review on Balance Sheet and P&L monthly schedules.

* Prepare monthly reporting package for group consolidation purpose.

* Tax reporting and compliance (e.g. GST/WHT/Corporate Income Tax).

* Support internal audit, statutory audit and related matters.

* Prepare monthly financial & management reports and the related analysis and commentaries.

* Support the preparation of the yearly budget. Perform financial analysis of actual results against budget/forecast.

* Responsible and maintain Fixed Asset Register and Inventory Register.

* Establish and enforce policies and procedures; provide trends and forecasts; explain processes and techniques; recommend actions.

* Improve on current processes, procedure and internal controls as required.

* Handle ad hoc assignments and projects as and when required

Requirements:

* Minimum NITEC in Accounting, Finance, or a related field.

* Minimum 2-3 years of general ledger experience.

* Good knowledge of Microsoft Office

* Experience in financial analysis for business segments will be an added advantage.

* A good problem solver.

* Good communication skills.

* Committed, responsible, independent and team player.

* Able to work independently.

* Know how to prioritise and react according to the urgency of things.

* Willing to learn and positive attitude

Work hours: Mon - Fri, 9am - 6pm

Office location: near Somerset MRT.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Accounts Executive

• Salary: $2500-$3500
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Job Responsibilities

• Responsible for day-to-day accounts receivable duties, including cash management and recording in the accounting system.
• Monitor AR aging reports and follow up on overdue accounts.
• Process payments for staff claims and record them in the accounting system.
• Perform bank reconciliations and assist with monthly reporting.
• Assist in preparing reports and audit schedules.
• Check and post sales invoices.
• Assist with month-end account closing and data uploads to the system.
• Support team in administrative duties.
• The Employee may be assigned other duties which are deemed necessary by Management from time to time.
• Handle other ad-hoc accounting projects or duties as assigned.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM
  Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
• Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

[Job ID: 764112]

Responsibilities:

• Received and processed sales orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard timeframe.
• Processed purchase orders to vendors.
• Collaborated with various internal and external parties to ensure timely production and shipment.
• Managed order backlogs and coordinated with the sales team regarding any delivery or production issues.

Requirements:

• 7 - 10 years of experience in Customer Service/ Sales coordinating.
• Proficient in speaking Mandarin to coordinate with Chinese clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Responsibilities

• Provide a warm, professional, and genuine welcome to all guests, ensuring a positive first impression.
• Assist guests with check-in and check-out procedures, while providing detailed information about hotel facilities, room locations, and operating hours of various outlets.
• Handle guest check-in and checkout processes efficiently using the hotel system.
• Maintain thorough knowledge of all excursions and activities offered by the hotel, offering guidance and recommendations to guests.
• Inspect guest rooms before arrival to ensure they are prepared to standard, and place a personalized welcome letter signed by the General Manager along with the appropriate amenities based on the guest profile or management requests.
• Address guest complaints with professionalism, identifying quick and effective solutions to ensure guest satisfaction, and escalate to management when necessary.
• Collaborate closely with Reservations, Housekeeping, and other departments to maintain seamless communication and operations across the hotel.

Job Requirements

• GCE ‘N’ Level and above
• 1-2 years of relevant frontend customer service experience in hotel/service apartment/hospitality/luxury retail
• Customer service oriented
• Able to work during weekend and perform shift work including night shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Kallng Sector
• Answer questions promptly and accurately via email.
• Assist retailers during market trials and ensure smooth execution.
• Work closely with team members and other departments on tasks like User Acceptance Testing (UAT).
• Analyze situations and provide effective solutions.
• Handle any tasks assigned by the supervisor.
• Manage specific exception-related duties as required

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Title: Customer Service and Administrative Executive

Location: Singapore (Remote)

Job Summary:

We are seeking a Customer Service and Administrative Executive to manage customer inquiries, resolve issues, prepare invoices, and handle salary slip processing. This remote role requires a proactive and organized individual with excellent communication skills and a strong focus on customer satisfaction.

Key Responsibilities:

• Customer Interaction: Provide professional, timely responses to customer inquiries via phone, email, and virtual meetings.
• Problem Resolution: Address and resolve customer issues effectively, ensuring a high standard of customer service.
• Invoice Preparation: Accurately create and manage invoices for clients, maintaining organized records.
• Salary Slip Processing: Prepare and distribute salary slips accurately, ensuring timely delivery.
• Client Communication: Maintain regular contact with clients to understand their needs, respond to queries, and foster positive relationships.
• Administrative Support: Perform general administrative duties, such as record-keeping, documentation, and file management.

Qualifications:

• Education: Minimum of a high school diploma; a diploma or degree in Business Administration or related fields is an advantage.
• Experience: Previous experience in customer service, administration, or invoicing is preferred.
• Skills:Strong written and verbal communication skills.
  Proficiency in Microsoft Office (Word, Excel) and experience with invoicing and payroll software.
  Excellent problem-solving skills, attention to detail, and ability to work independently in a remote setting.
  Strong organizational skills and time management.
  

Personal Attributes:

• Customer-oriented and proactive in addressing client needs.
• Professional, reliable, and able to work independently.
• Strong interpersonal skills to build client relationships remotely.

• Handling shipping documents such as BL, DO, invoice and etc
• Sending pre-alert and manifest to overseas agents.
• Send arrival notice to consignee for import shipment collection and delivery.
• Coordinate with permit declarants for the custom's documentation
• Verifying vendors’ invoices & agents' debit notes
• Arrangement of payments to co-loaders and carrier
• Ensure all paperwork are in order and in compliance with the Company’s policies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Responsibilities

• Work with the team to provide corporate insurance broking advice and placement for clients.
• Communicate with clients to understand their insurance needs and advise on coverage options.
• Gather necessary underwriting information from clients for submission to underwriters.
• Evaluate and advise on quoted insurance rates, terms, and conditions.
• Secure insurance placements with underwriters, ensuring the required support from various markets.
• Prepare essential documentation for insurance placement, including quotation and placement slips, schedules, cover notes, endorsements, and closing slips.
• Ensure required documents are sent to insurers and clients by coordinating with the Administrative team.
• Monitor clients' accounts and collect outstanding payments.
• Review renewal business and take action to renew expiring policies.
• Execute special assignments and related duties as assigned.

Requirements:

• Diploma or Degree in Business, Banking, Finance or equivalent.
• Fresh graduates welcomed to apply or candidates with at least 1 year of experience in a similar role in insurance related industry
• Capable of working independently in a demanding work environment
• Excellent interpersonal and communication abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L645949W

· Collaborate and work closely with the marketing team to identify customers and promotional activities for the event

· Engage and develop customer relationship with customers not limiting to industry associations, VIPs, Buyers and Visitor Delegation groups

· Build new leads, collate and maintain the customer database

· Attract and manage VIPs, Buyers and Visitor delegation to ensure that they have a seamless and engaging experience at the event.

· Understand and address industry trends and business matching requirements of customers, and assist in the exploration and line up of business matching opportunity

· Facilitate contact for both buyer and exhibitors, and make sure they attend on time as scheduled for business matching

· Assist in the coordination of delegation and buyers programme at physical events

· Main coordinator for off-site tours to partners’ facilities including tour list, schedule, coordination between guides, transportation and refreshments.

· Provide customers with timely update on the latest development of our events

· Measure customer satisfaction by developing surveys and provide insights

· Track, evaluate and report results

· Supporting the marketing team in administrative tasks

Requirements & Skills

· Minimum 3 years of relevant/event and customer service experience, Diploma Holder

· Self-learner, passionate with speaking, working and meeting people

· Desire to develop in a fast-paced environment

· Proficiency in MS Office

· Able to commit longer working hours i.e. weekends during event period and leading up to event

Our client is a leading educational institution, providing a holistic education based on the UK National Curriculum.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)