Total 3,966 shipping executive job vacancies in Customer Service category in Singapore

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Plan, coordinate and execute activities to support engagement and outreach initiatives.
• Develop digital or physical materials to promote projects and programmes.
• Manage and optimize online presence, including websites, social media, and other digital platforms.
• Collaborate with internal teams to develop cohesive communication strategies while ensuring compliance to branding standards.
• Monitor, analyse and report on the performance of outreach activities, providing insights to improve and refine engagement efforts.
• Assist with essential administrative and operational tasks, including procurement and purchasing activities, and maintaining databases and workflows to ensure that the centre operates smoothly and efficiently.
• To assist the team in simple ad-hoc assignments when required.

Period:

• Immediate till 30 December 2024

Working Hours:

• Monday to Friday, 8.30am to 5.30pm
• Flexibility for weekends or after-hours for certain occasions or school events.

Location:

• Clementi

Salary:

• $13 per hour

Requirements:

• Possess or currently pursuing a degree in Marketing or a related field is preferred, with relevant work experience.
• Strong interest and flair in writing and creative work.
• Experience with graphic design or video editing software (Canva or Adobe Creative suite) and basic proficiency in HTML, CSS and JavaScript preferred.
• Photography and videography skills are a plus.
• Resourceful team player with the ability to work independently.
• Meticulous attention to detail and excellent follow-up skills.
• Proactivewith strong organizational, analytical and multitasking abilities.
• Pleasant disposition with strong communication and interpersonal skills for collaboration across teams and stakeholders.
• Ability to maintain confidentiality and demonstrate ownership and accountability.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Location: Central Area

Position: Customer Service Executive (Real Estate/Central) - CK

Job Description

• Provide customer services for daily inquiries and requirements of clients
• Handle emergency inquiries of clients on weekends and night time
• Provide sales support to Sales Team
• Other administrative and ad-hoc duties if required from management

Job Requirement

• Experience with customer service, sales support, or any service industry
• Be able to work flexibly based on the customer's schedule
• Familiar with MS Office

Interested applicants please send your resume to [email protected] with email subject header " Customer Service Executive (Real Estate/Central) - CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

• Address overdue payments swiftly and maintain precise records of all collection efforts.
• Handle payment recovery issues promptly, following corporate guidelines and collection procedures.
• Work with sales and service teams, spot potential bad debts, and compile credit control reports for routine meetings.

Requirements:

• Diploma in Accountancy or equivalent.
• At least 3 years of experience in managing Credit Control/Accounts Receivable.
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Setup/User Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Position: Customer Service Executive [Freight Forwarding]
• Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
• Working Location: Vision Exchange (Jurong East)
• Salary: $2800 – $3000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Are you a compassionate and dedicated nurse looking for an opportunity to provide exceptional care in a more personal and comfortable setting? We are seeking Home Care Nurses to deliver high-quality, personalized care to VIP patients in the comfort of their homes.

What We Offer:

• Exclusive Opportunity: Work closely with VIP patient, delivering exceptional care in their private homes.
• Comfortable Work Environment: Provide care in a home setting, ensuring personalized attention and support.
• Competitive Compensation: Attractive salary packages ($100,000 to $125,000 Annual)

Your Role:

• 2 Nurses : 1 Patient
• Provide exceptional nursing care, including assessments, medication administration, overall patient support, pain management.
• Build strong, trusting relationships with patients and their families.
• Monitor patient health and respond to any changes in condition, ensuring a safe and caring environment.

Requirements:

• SNB Full Registration
• Prior ICU / VIP Ward Nursing / Diabetes Management experience highly preferred
• 5.5 Days

Position title : Customer Support Executive (CSE) - Video Analytics

Location: Ayer Rajah Crescent

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.
  
  
  
  
  
  
  

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

 Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

 Schedule service appointments and manage the service workflow.

 Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Salary: up to $3500

Working Days & Hours: Mon-Fri Office Hours, Sat half day

Location: Novena

Job Description:

• Provide receptionist duties at front counter

• Ensure accuracy of clinical data entry into computer system

• Able to apply basic patient care

• Maintain filling system, coordinate appointments and other admin duties

• Liaise with various insurance company and make payment arrangement

• Any other task as directed by the Clinic Manager or Doctor

Job Requirements: Min Diploma in any course w min 2 yrs of customer service / clinic assistant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Summary :

• Basic up tp $4500+AWS+Bonus+Lunch given
• 5 working days, 830am-530pm
• Location : West
• Company transport provided (2 ways)
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Provide support for shore-based infrastructure, applications, and users.
• Maintain network infrastructure, including switches, firewalls, and system reliability.
• Monitor backup servers to ensure data recovery for users and email systems.
• Set up and manage IT equipment in meeting spaces; coordinate with vendors for procurement and servicing.
• Administer Active Directory, DNS, DHCP, and MS O365; manage domain names and public IP addresses.
• Handle server monitoring, installation, user account setup, and security administration.
• Provide multi-level support for software, hardware, network, and communication issues.
• Perform system maintenance, resolve failures, and support ship communications and regional expansion.

Job Requirement:

• Able to travel overseas and board vessels and perform duties on ships in shipyard & anchorage.
• Strong in IT software and hardware

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our USV team. The successful candidate will be responsible for supporting various administrative requirements, including generating quotations, managing ES accounts, raising purchase orders, performing goods acceptance, and generating ROP. Additionally, the role involves liaising with external contractors such as STEML, STELS, and other subcontractors as needed.

Key Responsibilities:

• Generate quotations for various projects and services.
• Manage and maintain ES accounts.
• Raise purchase orders and ensure timely processing.
• Perform goods acceptance and ensure compliance with quality standards.
• Generate ROP and other necessary documentation.
• Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.
• Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

• A background in engineering is required. Diploma.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

• This position requires frequent access to confidential information and occasional access to secret information.
• The candidate must adhere to all security protocols and guidelines.

- Starting pay: S$2,000 ~ S$3,000

- 5 days work week (Mon to Fri)

- Only Singaporeans/PR may apply

- Min qualification: O levels

- Job description: Answer phone calls, reply emails, checking in hotel guest, etc.

- Office near to PasirPanjang MRT station

- Email your resume to [email protected]

- Check out our hotel at https://www.tinypod.com/

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Key Responsibilities:

· Generate quotations for various projects and services.

· Manage and maintain ES accounts.

· Raise purchase orders and ensure timely processing.

· Perform goods acceptance and ensure compliance with quality standards.

· Generate ROP and other necessary documentation.

· Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.

· Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

· A background in engineering is required. Diploma preferred

· Must be a Singaporean citizen.

· Ability to clear up to security CAT 2A.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

· This position requires frequent access to confidential information and occasional access to secret information.

· The candidate must adhere to all security protocols and guidelines.

Maestro HR

damien lee tian hong

R1106726

16C8462

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships.

Responsibilities include (but are not limited to):

• Ensure safety and well-being of students
• Deliver excellent customer service
• Meet brand standards (image and presentation, safety and hygiene)
• Establishing excellent rapport with students and customers
• Ensuring a positive and nurturing learning environment
• Assist in the day to day operations of the centre and centre management
• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Proper and timely record keeping

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately

Available location: Central, North-East

Working Hours

Weekdays - 1:00 PM to 9:00 PM

Weekends - 9:00 AM to 6:30 PM

1 weekend and 1 weekday off

• Salary: $2,600.00 - $2,800.00 per month
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Please email your resume directly to [email protected]

Important: Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview.

Customer Service Executive

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Paya Lebar
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an ECO Officer , the candidate is responsible in the following areas:

Main Responsibilities

• Support the efficient and effective day-to-day operation at ECO@Metta
• Assist in coaching and mentoring alumni as appropriate to improve performance
• To work closely with the team to engage in new product development and establish contacts with vendors and suppliers for product development
• To manage retail activities, including managing corporate projects, public sales and retailers for consignments
• To drive digital initiatives i.e. social media marketing and managing e-commerce platforms
• To help facilitate Corporate Social Responsibility (CSR) events and activities
• To create awareness and identify business prospects and opportunities via roadshows and CSR activities
• To maintain quality service by establishing and enforcing organisation standards
• To handle and manage project related administrative tasks
• Contributes to team effort by accomplishing related results as needed

2. Other Responsibilities

• Assist in any Fundraising event and activities
• Perform any other duties as required and/or assigned by the Manager or Management

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Address overdue payments swiftly and maintain precise records of all collection efforts.
• Handle payment recovery issues promptly, following corporate guidelines and collection procedures.
• Work with sales and service teams, spot potential bad debts, and compile credit control reports for routine meetings.

Requirements:

• Diploma in Accountancy or equivalent.
• At least 3 years of experience in managing Credit Control/Accounts Receivable.
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303