Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an operations role with experience managing a team
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Working Location: Tuas/ Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working Location: Tuasx2

Job Description:

• Hardware IMAC Support
• Troubleshoot, diagnose, and resolve the tickets which required onsite support.
• Manage any end-user service requests (e.g. desktop, mobile) which require local interaction.
• Asset Management.
• Alert Customer in case of low asset (hardware) or licensing issue (Software)
• PC and other devices logistics Management.
• Resolve break-fix incidents, either by own intervention or requesting and coordinating technical service by vendor
• Customer 3rd Party Support and Co-ordination
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Perform other duties as assigned

Job Requirements:

• Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
• Candidate needs to have very good understanding with documentation and validated and GMP systems. IQ, OQ & PQ
• Experience with the software not limited to Office365, Microsoft Teams, Remote access tools such as Bomgar, Active Directory etc

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

•  Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);
•  Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);
•  Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;
•  Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsible for delivering Service revenue and overseeing parts inventory & supply, preventive maintenance (PM), and installation/repair/maintenance

· Plan and formulate mid to long term service strategy along business vision and strategy

· Review, plan and prepare Service Department’s budgets, forecast and management reports

· Manage Customer Call Centre to review quality claims and requests from customers and distributors.

· Manage Service inventory in right level and manage subcontractors effectively and efficiently

· Lead service team to perform PM, service, secure customer’s acceptance of the preventive maintenance or repair. (PM involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification)

· Qualify the instrument after service repair by executing operational and performance protocols including running verifications.

· Coach/mentor and develop Service Engineers and create Asian Service Network jointly with distributors to improve the company’s reputation among customers

This list is not inclusive of the total scope of job function, ad hoc assignments maybe assigned from time to time according to management’s request

Requirements

· Bachelor’s degree in Engineering or related discipline

· Minimum 10 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment with min 5 years’ in leadership role

· Power user in Excel, able to create high-quality spreadsheets to interface with accounting software

· Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

· SME in analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems

· Ability to exercise independent judgment, subject matter expertise and principles of influence and rational systems in making decisions and performing tasks

· Fluent in English plus at least one of Asian languages to best communicate with stakeholders’ and our strategic distributors within the Region

· Strong business acumen with excellent cross-cultural communication skills

· 50% of regional travel anticipated

Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Reporting to the Senior Teacher (ST), the Class Support assists the teaching team in various teaching activities, including supporting students in transitions and their hygiene care needs.

Critical Work Functions:

1. Support Curriculum & Instructional Excellence

• Assist the teaching team in the care and management of students in class activities
• Assist with the specific hygiene, health, medical and safety needs of student as required (e.g. toileting, feeding etc)
• Prepare learning materials and learning environments
• Upkeep the cleanliness and safety aspects of the classroom
• Ensure hygiene standards of each student are maintained in the classroom
• Ensure the safe arrival and departure of students to each designated classroom and transport

2. Support Holistic Student Development

• Build a relationship with students by exhibiting care, concern and encouragement
• Work with relevant stakeholders, where needed, to maintain appropriate students’ behaviour and progress
• Participate in and contribute to the school’s and RC’s activities

Candidate Requirements

• At least Secondary 3 education or 4 “N” Level passes
• Experience with students with disabilities is preferred but not mandatory

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Location: Tuas x1 & Changi x1 , Jurong x1 (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600 - $2,800

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

[Order Number: 763643]

Training Provided

Responsibilities

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
• Contribute and maintain a knowledge base of frequently asked questions and solutions.
• Vendor coordination for customer onsite support when necessary
• Adhere to data centre routine and security procedures
• Working in a rotating shift schedule to ensure 24x7 coverage
• Any other ad hoc duties assigned

Requirements

• Candidate must possess at least a Diploma in IT or any other related field
• Knowledge of IT infrastructure and networking concepts

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Job Description:

• Responding to customer inquiries via phone, email, and in-person interactions.
• Resolving complaints and ensuring customer satisfaction.
• Coordinate with other departments to handle customer issues efficiently.
• Assist in basic administrative task.
• Delivering presentations to showcase products or services to customers.
• Perform other duties as assigned.

Job Requirements:

• Good communication and presentation skills
• Have valid Class 3 License
• Customer service oriented and outspoken character
• Ability to multitask and prioritize tasks effectively

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Description

• To assist the Sales department to generate quotation
• Perform sales admin duties
• Handle any sale enquiries
• Any other task required by the company

Job Requirements

• Diploma in Electrical Technology or Building Services Technology (Mechanical /Electrical)
• Basic Computer Knowledge
• Training will be provided
• Applicant with experience in construction industry -Fire protection will be advantage

Responsibilities

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad-hoc duties assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Location: Central
• Monday - Friday: 9am - 6pm
• AWS provided

Responsibilities:

• Participate in discussions to understand business processes and user requirements.
• Provide consultative advice and support on SAP-related functions and activities.
• Collaborate with vendors for SAP Application Management Services.
• Evaluate and implement third-party add-ons to enhance SAP capabilities.
• Conduct feasibility studies for SAP modules based on business needs.
• Prepare and maintain documentation for customized SAP solutions.
• Track project timelines, requirements, and costs to ensure successful delivery.
• Provide L1/L2 SAP support and follow up on escalated issues (L3).
• Support various SAP projects, enhancements, rollouts, and post-go-live activities.
• Prepare management reports on project status and progress.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• At least 5 years of experience working with SAP, particularly in FICO, SD, MM, and related modules.
• Demonstrated expertise in SAP, with a focus on Material Management, Logistics, or Sales and Distribution in technical and/or functional roles.
• Experience with SAP OpenText is an advantage.
• Proven track record in managing projects through their full lifecycle.

HOW TO APPLY:

Interested applicants, please click on "Apply Now".

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Cabling job

Willing to learn & responsible

*This is a full-time contract role, on a 1-year renewable basis

We are looking for a proactive and tech-savvy IT Support Officer to join us! This hands-on role offers the opportunity to engage with various aspects of IT operations, including user support, system maintenance, and project collaboration. If you are passionate about technology and ready to apply your skills, we’d love to have you on board!

Key Responsibilities:

• Provide user training and support for IT programs and solutions.
• Provide ongoing support for our in-house CRM application and connected devices (e.g., tablets).
• Assist with network maintenance and resolve day-to-day system issues for software, hardware, and networking, if any.
• Coordinate with vendor and group HQ IT for project implementation, application rollout, software/system patching, and upgrades.
• Maintain and support office equipment, including laptops, printers, servers, and perform business email setup.
• Collaborate with on-site vendor for hardware and network troubleshooting when required.
• Document and update system protocols and procedures to ensure smooth operations.

What We Offer:

• Hands-on experience across various IT functions.
• Exposure to working with vendors and business users.
• Opportunities to hands on SAP systems troubleshooting, network management, and backend business IT programming and tools.

Qualifications:

Education:

A diploma or degree in Information Technology, Computer Science, or a related field.

Relevant IT certifications are advantageous.

Experience:

1-3 years of experience in IT support or related technical roles.

Knowledge of networking, troubleshooting, and hardware/software installation.

Technical Skills:

Proficiency in IT tools and remote support software.

Knowledge of Active Directory, VPNs, and IT security protocols.
Ability to diagnose and troubleshoot technical issues in real-time.

Soft Skills:

Strong problem-solving abilities.

Excellent communication skills to interact with users of varying technical abilities.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.