Total 4,180 technical support job vacancies in Customer Service category in Singapore

Responsibilities:

• Provide technical support and assistance to clients and internal teams in the security solutions industry.
• Install, maintain, and troubleshoot security systems such as CCTV, access control, and alarm systems.
• Conduct site surveys and assessments to determine optimal security system solutions.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide training and guidance to clients and internal teams on the operation and maintenance of security systems.
• Monitor and evaluate the performance of security systems and recommend improvements or upgrades.

Requirements:

• Min Diploma Electrical or Electronic Engineering or related field.
• At least 3 – 5 years of experience in the security solutions industry.
• Strong knowledge and hands-on experience in CCTV, access control, and alarm systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

• Attractive salary package + Lodging + Transport + Bonus and other benefits.
• Permanent role and based in western part of Brunei.
• Top-tier subsea IRM [Inspection, Repair, Maintenance] provider

Our client a top-tier subsea IRM provider. Join our client team ensuring asset integrity with cutting-edge technology and a safety-first approach. Explore rewarding career opportunities with our client today.

Job Responsibilities:

The Project Manager reporting to the Managing Director, oversees project delivery, ensuring timely completion within budget, negotiate with clients, interact with internal teams, contractors and vendors. Accord the highest priority to HSE and Quality aspects of the project

Project Management:

• Efficient coordination ensures project success and minimizes risks.
• Ensures project plans and revises as appropriate to meet changing needs and requirements.
• Prepares for Peer reviews, HAZID’s, and Operational Readiness reviews
• Manages day-to-day operational aspects of a project and scope.
• This role is pivotal in ensuring project success, maintaining client relationships, and upholding safety standards, contributing significantly to the company's growth and reputation.

Project Controls:

• Tracks and reports costs and expenses on a monthly basis.
• Budget management and revenue forecasting ensure financial stability.

Client Relationship:

• Client satisfaction and retention are crucial for business growth.
• Manages day-to-day client interaction.

QHSE:

• Ensuring compliance with safety standards and fostering a safety-first culture are paramount.

Qualifications

• Bachelor’s Degree in Engineering mechanical/ civil or equivalent.
• PMP or Professional Engineer certification preferred.
• Minimum of 15 years’ experience in offshore subsea construction/ Underwater contracting/ offshore installation of pipelines and structures and subsea/SURF operations preferred.

Other Information:

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details in your resume:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills.

Interested candidates please send your CV to [email protected]

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

about the role

- Provide end user support for infrastructure and application issues
- Provide front office IT support, and respond promptly to urgent requests
- Adhere to IT Policies and procedures, complying with all regulations.
- Liaise with vendors

Skills and experience required

- Minimum 4 years of IT support experience, with experience in trade floor support

- Experience with voice systems such as BT Turret or Cisco IP Telephony is preferred.

- Familiarity with network and data center operations is preferred

- Strong vendor management

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Roles and Responsibilities

• Answering call from client and assist with customer enquiries
• Issue Invoice and follow up with customer's payment
• Issue quotation to client and follow up request
• Handle with follow-up action indicated in service report

Requirements

• shall have related customer service experience
• Excellent working attitude and interpersonal skills
• Independent individual that is keen to learn
• Proficient in MS Office
• Preferably experience in service for carpark system

Responsibilities:

• Trade processing and settlement for bonds, repo, credit default swap (CDS), US Treasury Futures,
• Perform reporting eg. US Treasury Net Long Position reporting, MAS Trade Repository for CDS, etc.
• Process monthly introducer fees
• Trade processing on Spore holiday (rotation basis)

Requirements:

• Min Diploma with 5 years of relevant experience in Fixed Income settlement
• Willing to work during PH and OT
• Strong in Microsoft Excel and IT skills

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24343

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: $2.8k to $3.5k + VB

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Job Requirements:

• 2-3 years of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

You will play a key role as a Senior Tech Support Engineer to drive service, performance and quality management in the end-user environment necessary to support the organization’s digital transformation.

Service Desk Management:

• Manage a team handling desktop support, service desk functions, and VIP support
• Ensure high-performance service delivery, including improvement initiatives and post-incident reviews
• Develop a deep understanding of projects to optimize service delivery and meet customer expectations
• Analyze processes and implement strategies to improve service delivery

Performance and Quality Management:

• Recommend and implement service delivery improvements
• Track and report on service delivery performance to management
• Collaborate with teams to set IT standards

Stock and Inventory Management:

• Design and implement an inventory tracking system
• Manage supplier relationships and stock levels
• Purchase new equipment and negotiate favorable contracts
• Lead annual stocktaking and verification

Budget, Procurement and Forecasting:

• Manage and execute IT procurement within budget
• Monitor spending and implement budget controls

What Will Make You Shine

• 5-8 years of experience leading a team
• Diploma in Information Technology or a related field
• Excellent customer service skills
• Experience working with outside vendors
• Strong knowledge of how to handle issues, escalate problems, and follow IT best practices
• Proven ability to manage and lead people, both in person and remotely
• Positive attitude, adaptable to change, and able to motivate others towards company goals
• Independent worker with strong communication skills to thrive in a team environment

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Job Description:

• Inventory Management
• Manages delivery of laboratory supplies (consumables, chemicals and reagents) from Suppliers and to Customer’s stockrooms and points-of-use accordingly
• Perform goods receipt in Enterprise Resource Planning (ERP) systems upon receiving of these laboratory supplies
• Asset Management
• Render support to Senior Site Engineer at Customer Site in the following services under the Asset Management Services (AMS) program.

Job Requirements:

• ITE or a Diploma in Science or related discipline
• Candidate with experience in the use of ERP system and logistic work would be preferred

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Key Responsibilities of the Job

• Keep abreast of market trends, conduct regular market updates and follow-up activities
• Ideate, executing, and optimize marketing campaigns across multiple channels including events, email campaigns, attending networking events, and contacting digital campaign participators to generate leads and grow the business.
• Be responsible for the EDM email mailshots and execute a social media strategy including videos and posts and keep up to date with algorithmic changes.
• Generate and record list of prospects via people networking, running events, telemarketing, and LinkedIn Sales Navigator
• Engage and cultivate long-term working relationships with clients and business prospects via telephone, email and attending client events.
• Update and document all contact from clients onto the CRM System.
• Maintaining accurate records of meetings, decisions, and next actions
• Provide administrative support for documentation of new and existing business
• Work closely with the internal SJP departments
• Ensure diary management is well organised
• Undertake appointment making
• Issue review letters following meetings with existing clients and follow up with marketing activities and client referral campaigns
• Ensure administration and filing is kept in order and up to date for clients
• Liaise with clients on the telephone (clarifying information only or communicating advice that has been obtained from the adviser)
• Prepare letters and emails to clients, always maintaining an awareness of Compliance standards.
• Communicate effectively with all teams and staff members for updates and liaise with necessary teams for help and guidance if required.
• Build and manage client relationships and expectations
• Assist in any ad-hoc duties assigned.

Knowledge and Skills needed to perform the role

• Proficient in using IT systems and applications, with good working experience using MS Office (Outlook, Word and Excel as a minimum), CRM and or a workflow system such as Salesforce and SJP internal systems
• Business development and sales skills
• Good problem solving skills
• Highly results-driven, enthusiastic, and self-motivated individual with strong time management skills and must be able to work under pressure.
• Excellent interpersonal and communication skills and able to engage internal and external stakeholders of all levels with assertiveness.
• Good negotiating and conflict resolution skills
• Excellent customer service skills – professional telephone manner, sound knowledge of the English language so you are producing the most professional and accurate paperwork.
• Strong organisational skills with an eye for detail and data.
• Good level of numeracy
• Detailed knowledge of client base and an overall knowledge of other client accounts.
• Awareness of other team members roles and how they all collaborate and work together. Share knowledge and experience.

The Person

• Takes responsibility and initiative for own workload.
• Is prepared to put their team mates first and appreciates how this adds to the benefit of the whole team.
• Ability to foster strong relationships with the practise members, internal teams and clients and work for best possible outcome.
• Is resilient to be able to adapt to change and challenges as they arise, in collaboration with the team.
• Demonstrate assertiveness and ability to take on and deliver positive and constructive feedback.
• Calm and friendly personality with a ‘can do’ attitude
• A natural people person who is skilled at gaining trust
• Great communicator
• Enthusiastic and be willing to learn, share in success

Key Behaviours

• Build Relationships

Be easy to connect with to grow and develop long and trusted relationships. Put others first, be responsive, caring and honest, and put others at the heart of everything you do.

• Be Responsible

To do an amazing job. Take ownership, manage expectations, lead by example, putting actions right when you need to, whilst learning from mistakes. Be helpful to others and always give back.

• Be Amazing

Always set out to do your best. Be brave and bold, have imagination and creativity to bring solutions and not problems. Sustain a high level of performance and inspire others around you to be the best versions of themselves.

Desktop Support Engineer (Band 1)
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory
• Willing to work off-hours and weekends when required for projects or emergency support

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279