Total 707 tourism management job vacancies in Customer Service category in Singapore

• Assist in Service Management and Quality Management activities on BU and Department level.
• Coordinating within different departments under the BU to ensure various process tasks are handled on time.
• Scheduling, conducting, and participating in monthly QM and SM meetings and taking meeting minutes.
• Follow-up with the respective service teams to update the required information in the OPL within the due date.
• Generate the relevant reports on BU and department level.
• Generate additional reports if requested by PSO.

Office hours. Mon to Fri

Based at Biopolis (Near to Buona Vista station)

Expected Salary: $2,100 - $2,400 /month (MAX)

To support Safety Team in maintaining the Chemical Management System along with the chemicals, biological samples, reagents and kits inventory in accordance to customer’s Environmental, Health and Safety (EHS) policies and guidelines.

(b) To register data for non-regulated items into a Chemical Management System on behalf of the users during purchases.

(c) Receive and sort all chemicals, biological samples, reagents, and kits before issuing to Users.

i. Verify if these chemicals have SDS and approved in a Chemical Management System.

ii. Perform goods receipt (GR) in the system.

iii. Print QR Code and GHS Labelling and tag to individual items.

(d) For regulated items, log sheet will be additionally prepared and filed up prior to storing them in designated storage cabinets. Customer’s Safety Team and Users will also be notified via email. Items may need to be quarantined if proper documentation is not in placed prior to purchase.

(e) Performing regular stock checking to ensure the accuracy of the inventory and the storage compatibility limit:

i. Regulated chemicals – Quarterly

ii. Non-regulated chemicals – Annually

iii. Updating the storage, usage, and access information on regulated chemicals monthly

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

ICT Support Coordinator (Licensing and Non-Technical Query Management)

Working Location: Central

Working Hours: Mon-Fri 8.30am-6pm (Hybrid + Flexible)

Remuneration Package: Basic + AWS

Responsibilities

• Provide helpdesk support to handle users queries on Whole-of-Government contracts.
• Provide administrative support for assigned projects.
• Generate dashboard reports to update management on weekly statistics and analyse the causes.
• Compile and collate reports from various sources that includes numerous suppliers and agencies' users.
• Cleansing of compiled data and support the reconciliation of data from various sources (system and manual reports) such as IT Service Management portal, GeBIZ, survey forms, manual spreadsheet submissions from emails.
• Support evaluation of tenders.
• Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Government agencies.

Requirements:

• Min Diploma Holder
• Min 3 years of experience in administration
• Proficient in Excel (Vlookup, good to know pivot table)
• Preferably have working experience in the government sector

Elane Yap Theng Yu-R1989397

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• Extracting the digitised records from external hard disk drives
• Sampling of digitised records against the physical materials returned by digitisation vendor
• Uploading of digitised records to Intelligent Workspace (IW) as it is the repository for all official and finalised records in AGC

Requirements

• Min 1 - 2 year experience in admin
• Prior experience in handling digitalisation of records will be preferred.
• Tech savvy
• Familiar with the usage of Microsoft application such as Word, Excel & PowerPoint

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description:

Ensure IT support services meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issue.
Provide tactical and strategic recommendations based on ITSM key performance measures.
Lead continual service improvement and ongoing process maturity through regular reviews of the process and tools, trend analysis and metrics reporting and through regular engagement with stakeholders.
Promote transformation of IT support excellence by delivering best practices supporting Service Management and overall Operations Service Delivery.
Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.

Contract Period - One Year Contract, immediate to start

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

Company: Fashion Industry

Location: Central

Position: Customer Relationship Management Manager (Job ID:18777)

Job Description

• Analyze customer behaviour, preferences, persona and purchase patterns using CRM and data analytics tools.
• Measure and report on key CRM metrics, such as customer acquisition, retention, and lifetime value etc.
• Utilize data analytics tools and techniques to analyze program performance and customer behaviour.
• Leverage customer feedback and insights to identify areas for improvement and implement necessary changes.
• Develop and manage customer loyalty programs, including rewards, incentives, and exclusive offers.
• Identify opportunities to enhance customer retention and reduce churn through targeted initiatives.
• Implement customer win-back campaigns and strategies to re-engage inactive customers.
• Develop and execute targeted marketing campaigns to promote the loyalty program and engage members.
• Create compelling and personalized loyalty program communications, including email campaigns, in-app messaging, and targeted offers.
• Collaborate with the marketing team to align loyalty program campaigns with overall marketing initiatives.
• Utilize marketing automation tools to streamline and optimize CRM processes.
• Manage and conceptualize marketing campaigns via new and existing channels to create, build and maintain strong customer loyalty and relationships
• Ensure consistent and optimum utilization of marketing channels, loyalty programs and campaigns to create, build and maintain strong customers
• Drive initiatives to engage customers across all communications channels
• Responsible for segmentation and profiling of customer database to support end-to-end campaign execution, from requirement gatherings, extractions, executions, communications and report tracking of campaign performance
• Transform customer data into actionable insights to drive intelligent customer engagement

Job Requirement

• Bachelor's degree in Marketing, Business or a related field
• 3-5 years of experience in a high-volume Customer Experience and/or Customer Service function
• At least 1 previous background in managing a medium to large scale CRM implementation project
• Proficiency in using CRM tools and platforms
• Preferably with at least 2 years’ experience in fashion/ retail industry and/or E-Commerce industry.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Relationship Management Manager (Job ID:18777)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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