Total 707 tourism management job vacancies in Customer Service category in Singapore

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Dessert café serving snow flake dessert variety (Bingsu), coffee and other Korean food to customers. K-Pop Style bingsu dessert, Korean tradition and culture to our beloved customers. Our concept is care, love and fun and we treat our employees as equally important as our customers. Join us and become a member of our Ice Lab family.

Job Title: Full Time Staff

Job Descriptions: As a full time staff you are responsible in the service operation of our outlet, which include –

• offering a friendly and efficient services to all customers; process guests orders to ensure that all items are prepared and served promptly;

• assists in setup and clear down of the front and back of cafe/restaurant operations;

• ensure food safety regulations are followed as according to NEA’s policy;

• promote and sell our range of snow flake dessert and other products to customers;

• attending to customers’ needs and enquiries;

• receiving and checking of inventory of goods and supplies;

• any and other assistance as required by the lab manager.

Requirements: Strong work ethics, communication and interpersonal skills. Willingness to learn and positive attitude. This position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness, high initiative and positive attitude. Candidates with Food and Beverage, Retail and Customer Service experience a must (*barista experience is a plus). Only shortlisted candidates will be notified. Please forward detailed resume, last drawn salary, expected salary and date of availability.

My Client, a private banking is seeking a Trade support to assist in trading related activities.

This function covers a wide range of clients and a complex product range, including equities, fixed income, currency, derivatives and alternative investments. This team has extensive interaction with traders, portfolio managers and other operational teams globally to ensure effective oversight and risk management of existing business activity whilst working to shape and implement solutions for new clients, products, strategies, and system architecture.

Responsibilities

- Holistic ownership and understanding of trading related activities from an Asset Management Operations perspective.
- Trade confirmation and settlement across markets and products in line with internal and external cut offs.
- Trading desk support to include ad-hoc queries as well as ongoing business initiatives.
- Review existing processes to identify inefficiencies within the flows and work with management to drive process changes.
- Build and maintain relationships with the trading desks and other operation teams internally as well as brokers, custodians and vendors externally.

Qualifications

- Bachelor's degree and 2+ years of experience in Operations/Middle Office in the Financial Services industry.
- Experience from an operational perspective in one or more of the following products – Equities, Fixed Income, Futures, IRS.
- Self-motivated and proactive team player, who takes ownership and accountability.
- Strong verbal, written and presenting communication skills.
- Proven analytical thinking and problem solving skills.
- Strong organizational skills and the ability to apply judgement and effectively manage competing priorities in a - fast-paced environment.
- A risk mindset and meticulous attention to detail.
- Proven track record of partnering across teams and an ability to build and maintain relationships.

The Receptionist serves as the first point of contact for clients, visitors, and callers. This role requires excellent communication and customer service skills, along with the ability to manage multiple administrative tasks simultaneously. The Receptionist plays a vital role in maintaining a welcoming and efficient environment for both internal and external stakeholders.

Job Responsibilities:

• Greet clients and visitors with a positive, helpful attitude.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Answering phones in a professional manner and routing calls as necessary.
• Assisting colleagues with administrative tasks
• Performing ad-hoc administrative duties
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Provide excellent customer service

Courier Service Management

• Submission of vendor invoices based on weekly basis
• Arranging the DHL courier management
• Arranging other local courier management
• Any other ad-hoc assignments

Printing Management

• Business Card for new and existing staff
• Staff ID printing for new staff
• Collecting of ID Staff for resign staff
• Newspaper management includes daily distribution
• Submission of vendor invoices as per request

Stationaries Management

• Weekly stationeries order includes mineral water and pantry items
• Weekly submission of vendor invoices
• Monitoring usage and stocks control
• Handling mailroom cleanliness and arrangement

Monthly Invoice Submission

• Building Rental – Mapletree Business City
• CEO Starhub – Singtel
• Utility – SP Services & Tuas Power Supply
• Landscaping – Green Profile

Fixed Asset

• Maintaining accurate records of all company-owned physical assets, including purchase price, date of acquisition, and depreciation details.
• Performing regular asset audits to ensure inventory accuracy and identifying any discrepancies or missing items.
• Coordinate with other departments such as finance to ensure compliance with relevant regulations regarding fixed assets.

Ad-hoc Duties

• Project based request on festive gift

Requirements:

• Previous experience as a receptionist, administrative assistant, or in a customer service role is preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to work effectively with people at all levels.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively.
• Professional demeanor and appearance.

Residence Officer

We are looking for suitably qualified individuals to work in luxurious, high-end developments.

You will possess a warm and friendly disposition and have a passion in serving high net-worth residents.

The ideal candidate will be a smart and trustworthy individual who is able to serve residents efficiently and professionally.

The goal is to contribute to an overall pleasant residential experience.

Provide a high level of service to residents at all times

Attend to residents’ requests/enquiries/feedback

Requirements:

· SHATEC /DIPLOMA / NITEC / GCE level qualifications

· Experience in service industry like airlines, hotels, high-end retails will be an advantage

· Able to communicate effectively with confidence

· Familiar with Microsoft Office applications.

Join us to develop your passion and enjoy a fulfilling career full of varied experiences.

Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.

Looking for ARIBA Support Specialist to assist with user testing, training, and post-go-live support for our ARIBA implementation. This role will be crucial in ensuring that users are effectively onboarded and supported as they transition to the ARIBA platform.

Key Responsibilities:

User Testing

• Collaborate with project teams to develop and execute user acceptance testing (UAT) plans.
• Identify, document, and communicate any issues or enhancements needed during testing phases.
• Assist in refining processes based on user feedback to ensure system effectiveness.

Training:

• Develop training materials and user guides tailored to different user roles.
• Conduct training sessions (in-person or virtual) for end-users, ensuring comprehension and retention.
• Provide ongoing support during training sessions, addressing questions and concerns.

Post Go-Live Support:

• Offer day-to-day support for users post-implementation, troubleshooting issues as they arise.
• Monitor user adoption and provide additional coaching where necessary.
• Collect user feedback for continuous improvement of ARIBA processes and tools.

Collaboration:

• Work closely with IT, procurement, and finance teams to ensure alignment on system usage and best practices.
• Facilitate communication between users and the project team to address concerns and updates promptly.

Qualifications:

• 3-5 years work experience in Ariba is essential
• Proven experience with SAP ARIBA, including a strong understanding of procurement processes.
• Experienced in Implemented and deployed at least 2 global/regional SAP ARIBA projects.
• Previous experience in user training, support, and UAT facilitation.
• 3 Months Contract (Renewal basis)

Preferred Skills:

• Familiarity with other procurement tools and systems.
• Experience in change management and user adoption strategies.
• Certification in ARIBA or relevant procurement methodologies is a plus.

Primestaff Management Services Pte Ltd

Personnel Name: Jackie Ng

Personnel No: R22109024 EA License No: 95C5411

EA License No: 95C5411

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Customer Service Executive | 5 Days | Up to $2,8k | Changi

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

1. Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.

2. Manned facilities for receiving, logging, tracking and responding appropriately to user requests or feedback that are received via phone, e-mail and other communication platforms (e.g., WhatsApp/Telegram/Chat bot).

3. They shall act as the first line of response to channel urgent feedback, faults, defects, breakdown, repairs, and damages to the relevant maintenance staff. They will inform user of the outcome and actions taken to rectify the problem as a form of closure to each feedback.

4. They shall close the feedback loop with all users on the status of issues raised to the maintenance teams in relation but not limited to the following matters:

(a) All queries and requests relating to services and events support;

(b) Notification of faults and complaints relating to the services from NP community and members of public;

(c) Requests for temporary changes to the delivery and scope of services;

(d) Notification and responding to emergency calls;

(e) Monitoring of alarms;

(f) Update of progress regarding any fault notified to the Helpdesk; and

(g) All other issues raised by users.

5. They shall maintain and upkeep all faults/defects reported into the CMMS, phone calls, emails etc, and to ensure that reported faults are being channelled to the staff for immediate response and follow-up.

6. They shall categorise the feedback based on the KPIs and inform the urgency of the matter to relevant contractors/maintenance staffs. They shall prepare monthly reports for tracking suggestions, complaints, breakdown etc. received together with their resolved status.

Working hours and working location

with shift work

Central Region near Bukit Merah and Telok Blangah area

To apply, click on below link:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

Due to the volume of application, only shortlisted candidate will be notified. Thank you for your understanding and application.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Responsibilities

• Manage documentation of new incorporations and new fund establishments; support ongoing company and fund maintenance; review subscription and redemption agreements and maintain books & records for companies & funds; manage fund subscription and redemption; manage Board and Investment Committee meetings, minutes, and resolutions; annual corporate secretarial updates.
• Maintain accounts with banks and brokerages, including opening accounts, responding to bank queries, and preparing regular reviews.
• Oversee IT providers to implement security features and back-ups, and maintain websites.
• Manage purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Manage new client onboarding and existing client reviews of KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Prepare and submit regular reports to regulators (e.g. MAS, CIMA, BVIFSC) and authorities (e.g. CRS, FACTA, ES).
• Develop, maintain, update, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
• Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.

Requirements

• Experience in the operational administration of companies
• 5 years of working experience in Administration and Operations.
• Prior experience in Compliance and Internal Audit is a huge plus.
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• High sense of urgency and good time management to prioritize tasks

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Orchard

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am – 5.30pm (Friday)

Salary: up to $2,390 per month

Contract duration: 12 months

Job Description:

1. Provide administrative support which include:

• Updating the various databases & training records.
• Liaising with community partners for community service opportunities, probationer’s progress and documents.
• Liaising with external stakeholders to coordinate learning opportunities for staff.
• Preparing relevant community service documents for probationers and agencies.
• Managing specified documents (e.g. training feedback form) through online platforms and directing the relevant information to respective departments.
• Tracking of probationer’s progress on community service and supporting relevant officers to ensure probationers completes their required number of hours ordered by the Court for community service.
• Updating the casefiles in the online case management system.
• Preparation of onboarding schedules for new officers.
• Preparation for regular and ad-hoc training (eg. Logistics, administrative support, outlook invites).

2. Support in digitalisation of training / Design engaging and visually appealing event/training Electronic Direct Mailers (EDM) to promote event/trainings.

3. Support and collaborate with the PD team in drafting emailers to encourage/assess staff training nominations and participation.

4. Support in the planning and execution of special/ group projects with partners.

5. Assist in the planning and execution of engagement and appreciation events.

Job Requirements:

• Only Singaporean
• Minimum Diploma in any related discipline
• Proficient in Microsoft Office tools & Canva

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Key Responsibilities:

Level 1 Support (Basic Troubleshooting and User Support):

• Provide first-line support for Microsoft Dynamics 365 (CRM) users via email, phone, or ticketing system.
• Troubleshoot basic user-reported issues, including login problems, permissions, and user interface errors.
• Assist with password resets, user account management, and basic configuration issues.
• Create and manage support tickets in the service management tool (e.g., ServiceNow, Jira, ManageEngine).
• Escalate complex issues to Level 2 to external vendors and identify the root cause problems, work with vendors and response within the agreed SLA.
• Conduct routine health checks to ensure the proper functioning of the platform.
• Provide training to users on new features, system updates, or best practices.

Level 2 Support (Advanced Troubleshooting and Configuration):

• Investigate and resolve more complex issues related to Dynamics 365 customizations, configurations, workflows, and data integrations.
• Perform root cause analysis for system errors, performance issues, or failed integrations.
• Handle troubleshooting of Dynamics 365 plugins, workflows, business rules, and custom entities.
• Manage system configurations, including user roles, security roles, permissions, and business units.
• Support data migration, data imports/exports, and resolve issues related to data integrity.
• Assist with the configuration and customization of Dynamics 365 entities, forms, and views to meet business needs.
• Analyze and resolve integration (API) issues with other third-party applications (e.g. HR, Hubspot, legacy systems) or internal systems.
• Collaborate with the development team on custom plugins, scripts, or business logic.
• Perform testing and validation on Dynamics 365 customizations or updates before deploying changes to production.
• Document and maintain troubleshooting steps, known issues, and common resolutions for team knowledge base.

Key Skills & Requirements

Technical Skills:

• Proficiency in Microsoft Dynamics 365 CRM applications (Sales, Customer Service, Field Service, Marketing, etc.).
• Experience with customizations including entity creation, form design, views, dashboards, and business rules.
• Familiarity with Power Automate, Power BI, and PowerApps for automation and reporting.
• Basic knowledge of JavaScript for form customizations and client-side scripting.
• Familiarity with SQL and Advanced Find queries for reporting and troubleshooting.
• Experience with data imports/exports and data integrity issues.
• Understanding of Microsoft Azure and cloud-based deployments of Dynamics 365.
• Ability to troubleshoot Dynamics 365 system performance and user experience issues.

Experience:

• 1-3 years of experience in Microsoft Dynamics 365 support or administration (for L1).
• 3-5 years of experience in Dynamics 365 administration, customization, or technical support (for L2).
• Experience supporting CRM or ERP solutions is a plus.
• Familiarity with integration tools such as Azure Logic Apps is a plus.
• Experience with Power Platform (Power Automate, Power BI) is highly desirable.

Soft Skills:

• Strong problem-solving skills with the ability to analyze complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to communicate technical information to non-technical users.
• Ability to work under pressure and prioritize multiple tasks effectively.
• Strong attention to detail and a customer-oriented approach to service.
• Ability to work independently as well as collaboratively in a team environment.
• Good organizational and documentation skills.