Overall Key Position Objective

The Multinational Account Executive (AE) acts as a specialist resource supporting Property & Casualty Underwriting function in relation to writing Multinational Global Program Accounts. The AE works within clear guidelines, with instruction on procedures, work flow and format, use some discretion in clear cut situations however any matters outside the guidelines are to be referred to the Manager on procedural matters and Account Underwriters on technical matters. He/she will be required to co-ordinate multiple parties to complete work.

Major Duties and Responsibilities

· To provide Account Management Services to the allocated Global Accounts from the Multinational Outwards Portfolio.

· To work with Chubb Business Solutions (CBS) team to ensure that all administrative activities in connection with global programmes are carried out in time and to a high level of quality.

· To be the focal point for all technical matters arising on multinational insurance programmes and to ensure that all Client Service Executives and Assistant Client Service Executives are fully aware of and in compliance of, all internal Chubb and external regulations on all accounts serviced by the Singapore Global Service team.

· To be the focal point for underwriters and all Chubb internal partners requiring advice on the servicing, support and control of multinational accounts.

· To attend client/broker meetings and support Chubb’s business development activities

· To ensure that Chubb’s Service Standards are met and, if possible, exceeded in the implementation of Global Programs.

· To provide advice and coaching where appropriate to the Client Service Executives and Assistant Client Service Executives.

· To build strong relationships with Clients, their brokers and become the focal and contact point for all service matters relating to their accounts.

· To work alongside the Global Client Executives and Underwriters on new business acquisitions and to develop our service proposition.

Requirements

· The ideal incumbent will have more than 5 years relevant Insurance qualifications or equivalent.

· Possess relevant knowledge on Multinational program arrangements and reinsurance agreements required between Affiliate and Non-affiliates.

· Demonstrated strong ability and technical competence especially Property and Casualty lines on servicing Multinational Business platform.

· Ability to monitor and report on adherence to service levels, understand production service issues and assist with resolution.

· Excellent communication and interpersonal skills to work effectively with in-country managers, partners, and brokers.

· Manage and responsible for the end to end process of Mulitnational programs handling.

• 5.25 Working Days (Alt Sat)
• Mon - Fri (8am - 530pm) / Sat (8am - 12pm)
• $2000 - $2400 + OT
• Ubi

Job Description:

• Handle phone calls from customers
• Make an appointment for customers for servicing or repair
• Assist with service advisors on call centre matters.
• Perform active calling to customers to remind customers on the service due and to propose a scheduled appointment
• Responsible to reply any incoming email from my Audi world requested by customers for their servicing appointment
• Perform follow-up call on any related recall or service campaign
• General admin duties
• Any other duties that may be assigned from time to time

Requirements:

• Experience in Customer Service
• Must be comfortable with overtime work

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

We are looking for a full time Guest Service Officer to join our Hotel.

Job Description

1. Performing Check-in or Check-out for hotel guests.
2. Register guests collecting necessary information (e.g. contact details and exact dates of their stay).
3. Handling of cash transactions.
4. Performing credit card transactions.
5. Performs any other job tasks assigned by Supervisor.

Job Requirements

1. Knowledge of basic computer skills.
2. Customer service attitude.
3. Requires to perform shift work, including weekend and public holiday.
4. Team player

Interested applicants please send your resume to [email protected]

We regret to inform that only shortlisted candidates would be notify for interview.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Summary:

· Salary: Basic up to $5,000

· Transport allowance: $450

· Handphone allowance: $80

· Eligible for June bonus (1 - 2 months) + December bonus (1 month)

· Flexi dollars: $1,000 / year

· Working hours: Mon to Fri: 8.30am - 5.30pm, alternate Sat: 8.30am - 12.30pm

· Working location: Raeburn Park, (Free shuttle bus provided to and from Outram Park MRT)

Job Responsibilities:

- Manage daily operational activities.

- Manage cost recovery.

- Manage customer feedback/complaints and service recovery.

- Manage all matters relating to vehicle maintenance, repairs, breakdown, accidents and claim settlement.

- Manager operation and maintenance of GBCR vehicle fleet.

- Manage LTA compliance and reporting.

- Manage new rental and projects.

- Develops and implements preventative maintenance programs.

- Manage repair and maintenance budgets.

- Vendor management and relationship.

- Resolve escalated issues arising from operations and requiring coordination with other departments.

- Fleet planning, utilisation and vehicle movement.

- Manage staff welfare, discipline, work performance and HR matters.

- Take lead of all matters within the department and company.

Requirements:

- At least 2 years of relevant experience.

- Min GCE 'O' Level or Diploma.

- More than 1 year Class 3 driving license (MUST HAVE).

- Proficient in MS Office.

- LTA Compliance and Accident claims knowledge.

- Independent, resourceful and possess a high level of personal drive and commitment in work, responsible, positive with a can-do attitude

- Able to lead, team-player and able to work well under pressure (able to handle staff and customer issues calmly and professionally).

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm) Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

You will be responsible for leading a team of Student Care Centre staff in the operations and management of daily after school activities for primary school children based on YMCA's student care programmes.

Duties and Responsibilities:

• Manage overall planning, Centre operations and staffing.
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements.
• Supervise activities such as field visits and group discussions to stimulate students’ interests and broaden the understanding of their physical and social environment.
• Involved in staff selection, development, delegation of duties and performance.
• Prepare periodic reports on student enrolment, expenses, manpower, training and etc.

Requirements:

• Minimum diploma in a relevant discipline.
• At least 3 years' experience in similar capacity, preferably in a student care/tutoring environment.
• Passionate and able to work with young children between 7-12 years old.
• Excellent interpersonal skills
• PC literate
• Location- Punggol

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills.

Interested candidates please send your CV to [email protected]

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

SENIOR SERVICE ENGINEER (Audio Visual)

Job Responsibilities :-

· Design and develop audio visual/solutions including schematics, floor plans and wiring diagrams

· Installation of audio visual systems, including equipment placement, cabling and integration with other systems

· Ensure that all audio visual systems meet industry standards and project requirements

· Test and troubleshoot audio visual systems to identify and resolve any issues

· Create and maintain project documentation, including system manuals, as-built drawings, and testing report

· Work with technical team to schedule and perform regular system maintenance, including firmware updates, software upgrades and hardware replacements

· Stay up-todate with industry treands, technologies and best practices for audio visual system design and installation

· Communicate project updates and status to project managers and clients as needed

Requirements :-

· Diploma/Higher Nitec in Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

· Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

· A team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion.

· Possess a high level of commitment and initiative.

· Preferably with at least 1-2 years' experience in relevant field

Benefits :-

· Competitive remuneration package which commensurate with experience and qualifications

· 5-day work week with good work-life balance

· Comprehensive insurance and medical benefits

· Local and overseas training available.

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Salary: Up to $4,000 per month
• Contract: 1 Year (Completion Bonus included, renewable subject to business needs)
• Location: Jurong Island (Company transport provided at pickup point)

Job Summary:

Join the HSE, Technical Coordination Section as a Facilities Management Support Specialist. You will play a key role in supporting our manufacturing operations by managing daily facilities activities and providing crucial administrative support. This position offers a dynamic work environment with opportunities to contribute to a variety of facility management tasks.

Key Responsibilities:

• Support daily operation activities in facilities management, including building maintenance/repairs, common area upkeep, office maintenance, furniture/equipment management, pantry supplies, office stationery, company buses, canteen services, company vehicles, and pest control.
• Coordinate closely with Complex Companies General Admin (GA) and service providers to ensure safe and smooth business operations.
• Assist the Facilities & Admin Manager with vendor and contract management, including sourcing and evaluating service providers to justify vendor selection for management approval.
• Process administrative services such as systematic filing of documents, assist the Facilities & Admin Manager with payments processing, and support the preparation of management reports.
• Provide administrative support to the WSH & FS Sub-Committee, including coordinating safety suggestions, safety patrols, and near-miss updates.
• Assist in coordinating activities related to ISO 9001, ISO 14001, and SS651 standards requirements.

Requirements:

• Minimum of a GCE ‘O’ level/NITEC, with at least 2 years of working experience in facilities management or the manufacturing industry preferred.
• Knowledgeable in Workplace Safety & Health practices and ISO standards is preferred.
• Team player with initiative, curiosity to learn, problem-solving skills, and strong interpersonal communication skills to work effectively with all levels of personnel.

Apply now to become a part of the dedicated team and contribute to maintaining a safe and efficient work environment!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works.
• Serves as company contact point with customer on technical matters
• Attends to customers’ complaints and provides timely solutions

Requirements

• Min Degree in Electrical/Electronic Engineering or its equivalent.
• Experience in Engineering drawing with Autocad, Solidworks will be of advantage.
• Able to communicate properly both internal and external and with good EQ
• At least one-year related working experience
• Able to work independently
• Willing to work in cleanroom environment

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

The Executive, Experience Center, manage and promote the experience centre to achieve profitability objectives. Solicit new walk-in customers from all possible channels and maintain existing customers' satisfaction level. Recommend and execute effective marketing and promotion programmes to generate customer awareness and sales.

• Build relationships with each customer that begin with the quality of their welcome when they walk into the showroom and is extended beyond the visit and transaction itself.
• Identifying the needs of our customers, and to engage with them in offering professional suggestions to make the right flooring choice.
• Follow up promptly with internal and external customers to provide accurate and timely information, alternatives, and solutions to improve service excellence and resolve issues.
• Listen to, accept, and act upon customer feedback, basic customer complaints and escalate complex problems to relevant teams on a timely basis.
• Updating of customer records after each interaction by adding notes to customer records explaining what the interaction entailed and report on trends as necessary.
• Collecting and analysing customer feedback for preparation of reports.
• Assist in corporate events and activities.
• Oversee and achieve organizational common goals while upholding best practices in line with Company mission and values.

Requirements

• Diploma in any discipline
• Willing to work rotating shifts including night shift and weekends
• Willing to comply with the Standard Operating Procedure when discharging duties

Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home’s premises

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.

Requirements

• Candidate must possess at least a diploma, degree, professional degree in Nursing or equivalent
• Candidate must be a State Registered Nurse with a valid certificate by the Singapore Nursing Board

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents, participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home

The Staff Nurse will report to the Head (Nursing and Therapy).

The Welfare Homes are for destitute persons.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Generate timely and accurate service reports as per the required standards.
• Provide technical training and technical presentation to client and inter-company.
• Provide remote technical support to existing and new client by email and phone.
• Support sales in technical meeting and onboard survey activities.
• Handle pre and post administrative work.
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 2 years of servicing experience in the Marine Industry
• Good analytical & solving skills coupled with minimum sales/marketing skills.
• Strong interpersonal & communication skills, especially influencing skills.

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

Our client is a Global MNC company in the manufacturing industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the Centre area – easily accessible.

*This is a 6 months contract role with possibility of conversion*

Responsibilities

• Handle the receiving/processing of company’s account orders and inquiries promptly, providing excellent customer service
• Maintain the necessary updated records and pricing document
  Handle the company’s online orders, as well as adjustments on online item pricing
• Handling of DO, PO and shipping documents
• Coordinate with external logistics vendors on the necessary matters while optimizing costs
• Update/Maintain customer order information in the company’s system
• Generate reports for the various company stakeholders when tasked
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in any relevant field of studies
• Minimum 3 years of relevant Customer Service/Order Processing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R1107107 (TAN JIA SHENG)