Total 45,546 Others/Any level Customer Service job vacancies

• Support the Emergency Department.
• Registration of patients and visitors.
• Billing and payment.
• Appointment scheduling.
• Admission and discharge coordination.
• May be required to conduct PCR/ART and MRSA swab for patients at times.

Job Requirements

• Min O/A Levels or Nitec or Diploma.
• Rotating Shifts (8am to 3pm, 2pm to 10pm, 10pm to 8am).
• 7am to 1pm (Once a month on a Saturday).
• Total 42hours per week.
• Town area.
• Full Time Permanent positions with good staff benefits and bonus scheme.

Job Scope:

• Assist and guide patients on how to use the self-service kiosk
• Counter duties – Patient registration / Schedule appointment
  • Attend to enqueries, including use of relevant apps
  • Provide Assisted Enrolment service to eligible patients
  • Keep track of enrolment numbers
  • Maintain booth / counter and logistics, e.g. promotional materials
• Assist with crowd control
• Any other ad-hoc admin or customer service duties as assigned

Requirements:

• Minimum GCE ‘N’/‘O’/’A’ / NITEC / Higher NITEC
• No exp needed, training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH

Financial Analyst, Customer Solutions - Singapore, APAC Ads Finance

Target Level: 4 - 5

Our Mission

The APAC GCS Finance team partners with sales and cross-functional leadership to provide analytical input and recommendations on key business decisions. We are responsible for core operations such as forecasting and budgeting, and act as a key advisor to the leadership team on topics such as business performance, risks and opportunities, market acceleration plans and resource allocation.

The Role:

- From ensuring flawlessly smooth operations to enabling rich insights on business performance and shaping the development of regional priorities, the Finance organization is an important advisor to the business and a guardian of long-term value creation. In this role, you will work with senior sales leaders Customer - ----Solutions, act as a trusted advisor and a guardian and own end-to-end finance partnering on regional business priorities.

With strong analytical skills and presentation skills, you will distill crisp insights on complex, ambiguous topics, helping the APAC GCS senior management team make better business decisions. You will operate with a high degree of independence and collaborate closely with the GCS finance leadership and central finance teams based in the US to drive an effective business partnership. You will engage closely with and influence a wide range of stakeholders in Google’s global, regional and local teams, as well as senior management, across Finance, Sales, and Strategy and Operations.

Responsibilities:

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Minimum qualifications:

• BA/BS degree in a quantitative field of study preferred with a strong academic record.
• 3 years experience in strategy consulting, corporate finance or similar commercial analytical role
• Sound business judgement and problem solving, and analytical skills
• Fluency in English

Preferred qualifications:

• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data

Skill/Experience/Education

Mandatory

Financial performance metrics Ability to create, track and manage KPIs and other financial performance metrics.

Financial research and analysis

The ability to systematically gather and analyze data from a variety of internal and external sources (e.g. external valuations,10Ks, benchmarking, commodity movements) and draw conclusions, generate alternative solutions and evaluate outcomes.

This includes the ability to add value to business planning and strategies.

Financial technical aptitude Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.

• Provide end user support.
• Handle VIP users ticket as priority, ensure issues are escalate to the correct team for quick resolution.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users’ profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks.
• Responsible in collecting or distributing of devices in onboarding and offboarding process.
• create and update technical documentation and manual.
• Own incidents involving DaaS devices & maintain end to end tracking.

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Scope of Work

1. Main Work will be Application Remediation.

2. The mandatory skillsets for the above role is to have a Degree or Diploma in IT/Computing

3. Experience in managing applications and products to ensure day to day operations.

Job Description

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and

offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve

complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common

issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Primary skillset:

1. Application Support

2. Troubleshooting and Patching

3. Singaporean only as work requires to handle sensitive data

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end February 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage / Handle incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Position: Warehouse/Operation Supervisor (DATA CENTRE-SLA/SLO)
• Location: Benoi
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $5200+ AWS
• Duration: Permanent
• Industry: Logistic

Main Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)
• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)
• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.
• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.
• Recommend or initiate hiring, promotions, transfers or disciplinary actions.
• Conduct regular safety and task specific training both theoretically and practical.
• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.
• Establish, maintain, and promote exceptional customer service.
• Properly maintain and inspect tools & equipment.
• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).
• Always ensure an appropriate number of personnel on site.
• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations
• Perform all services as efficiently as possible while limiting negative impact to the environment.
• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.
• Correctly maintain and generate required reports, including trends surrounding the services.
• Correctly interpret and enforce company policies and safety procedures to ensure compliance.
• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards
• Requires traveling to multiple sites if required.

Requirements:

• Minimum 2-3 years of experience in a similar role.
• Preferred Tertiary educational level.
• Must have Team Management experience.
• Must be comfortable working in a physically demanding environment.
• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.
• Knowledge of machines, equipment and maintenance.
• Experience in handling multiple projects and tight timelines.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

You will be performing the following scope of work for a system / family of systems for a key client:

1. IT Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

IT Service Management

· Monitor and report on the SLAs/KPIs performance for the in-scope systems, according to the IT Infrastructure domains, to the client.

· Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for the purpose of services delivery and operations support.

· Monitor and update client on operation concern and/or compliance matters and propose resolution.

· Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.

· Conduct and/or participate in management update meetings - Operations, Service Review, Audit and Management Meeting.

· Review reports from the IT Infrastructure Operations & Support (O&S) project teams

· Provide leadership support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.

· Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

· Prepare Management plan and submit compilation to the Client annually.

IT Configuration Management

· Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.

· Maintain oversight and review the obsolescence of IT assets across the IT Infrastructure.

· Prepare and submit report to Client.

Incident Management

· Lead investigation and resolution of incident.

· Oversee the conduct of root cause analysis and recommend improvement solutions for recurring incidents to Client.

IT Security Management

· Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.

· Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.

· Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.

· Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

· Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

· Declare, review and report compliance status to SMO head office annually.

· During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.

· Provide a Rectification Plan on any gaps found.

· Provide rectification plan for issues arising from audit.

· Seek waiver on compliance whenever it is justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up to date for audit and review purposes.

· Work with Client on system enhancement required for policy changes and audit requirements.

Requirement :

· Degree in Information Systems, Computer Science or equivalent

· More than 3 years of IT project management experience and at least 5 years of IT experience

· Experience in Exchange systems / M365 is required.

· Familiar with operation, administration, and maintenance of the Messaging & Collaboration systems

· Has knowledge of, and familiar with, the following services:

o Window Server platforms, Microsoft Exchange, Skype for Business

o O365 suite of productivity services

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

· Able to lead, develop and maintain respectful and trusting relationship

· Able to travel as and when required

Position title : Associate (Fund Services）

Location: Chinatown

Working Days: 5 days, Monday to Friday

Working hours : 9:00am -6:00pm

Salary : $3000$-$3200

Job Description
• Assisting the Fund Services Manager and Managing Partner for all client matters and maintains client relationships
• Preparation of the funds’ periodic Net Asset Value (NAV) calculations, financial statements and associated reports
• Initiate wire and account transfer transactions through various internet banking platforms to settle fund’s expenses, redemptions and subscription money movements etc.
• Preparation and maintenance of investment documents and schedules
• Coordinate investor servicing activities, including fund investor onboarding / KYC, und investor queries, capital calls and distributions
• Maintenance of fund entity & investor contact database
• In addition to the duties listed above, the candidate may be requested to perform other ad hoc duties or projects as requested

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities

• Responsible for managing nursing manpower, operating expenses and budget effectively to provide high quality patient care.
• Holistically assess, plan, implement, evaluate and guide staff in providing nursing care for patient receiving haemodialysis care to achieve patient quality of dialysis.
• Supervises and provides clinical guidance to the health care team
• Work with nurses to develop and implement clinical guidelines and protocols, conduct orientation and clinical skills development programmes and develop staff competencies
• Educates staff on the appropriate usage of resources and equipment to enhance quality of care
• Conducts continuous assessment and evaluation of staff’s clinical performance and professional conduct. Provides feedback and guides staff towards improvements of clinical and service performance
• Serves as a resource person and provides clinical expertise to the health care team on professional and nursing issues
• Acts as a role-model in clinical practice. Initiates clinical quality improvement and research activities to enhance patient care management and improve practices

Requirements

• Registered with the Singapore Nursing Board
• Degree/ Diploma in Nursing
• Post Basic/ Advanced Diploma in Nephro-Urology will be an advantage
• Strong interpersonal and communication skills
• At least 2 years of relevant supervisory experience in dialysis unit in an acute care setting.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Are you someone who:

• Believes in making active choices to lead a life that is physically and mentally well?
• Is innately curious and interested in pushing our clients to achieve their full potential?
• Is independent, resourceful, analytical, organised and dependable?
• Is emphatic and enjoys working and interacting with clients?

If the above answer is "YES", we want you!

S3 aims to provide the best quality of post-stroke care in the community so that our clients and their families are able to rebuild their lives after stroke. Beyond rehab, the Wellness Team plays a critical role in this continuum of care by creating a safe and supportive environment for stroke survivors and their families to enhance their physical, mental, social, and emotional health. Leveraging on our signature Wellness programme, S3 is also expanding to serve seniors by curating and developing healthy ageing activities for our upcoming Active Aging Centre (AAC) residents near Boon Lay mrt.

The Manager will play a key role in overseeing and leading the development, implementation, and evaluation of:

• S3’s upcoming AAC@Boon Lay
• S3’s Wellness Programme and Membership
• S3’s Stroke Prevention and Outreach efforts

The Manager can expect to:

• Lead the Wellness coordinators to operationalise the Wellness and Active Ageing services programme offerings
• Develop partnerships with service providers and partners
• Coordinate and plan programmes
• Provide a seamless onboarding experience for clients/caregivers to the Wellness Programme
• Plan, budget and oversee the development of AAC programmes and activities for seniors at Boon Lay

Requirements:

• Bachelor's degree in any discipline with at least 5 - 8 years of relevant experience preferably in a Healthcare environment
• Meticulous and organized
• Ability to communicate effectively, possessing good stakeholder management skills
• Familiar with Microsoft Office applications experience will be advantageous

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

 Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.

 Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Requirements:

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

1. Perform all Front Desk related duties including but not limited to check-in, check-out, currency exchange, credit checks, guest folio checks, guest profile maintenance and room allocation in accordance with departmental standards.

2. Perform all Telephone related duties including but not limited to answering phone enquiries, monitoring internal job requests, ensuring wake-up call requests are promptly acted upon, handles emergency communications within the hotel, and any other tasks that are in accordance with department standards.

3. Coordinate with Housekeeping Department on the room turnover and monitor bedding arrangements as well as room situations.

4. Other tasks and responsibilities as may reasonably be required for the needs of the business and to fulfil your role.

Desktop Engineer

Job description:
This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements.
They may also perform installs, moves add, and change (IMAC) activities, as well as data backup and restore on certain accounts, for clients.
As the main interface to the client, they need to understand the local infrastructure and key contacts in the other competencies, i.e. network team, server admin, etc., in order to ensure that the proper team is aware of, and taking action on the problem.
Strong client communication and business skills are therefore needed since direct client interaction is often required.
Adequate in understanding customer's site environment in a fast-paced manner.

Responsibilities:
1. Resolve client hardware/software PC problem tickets.
2. A technical knowledge of the supported platform is required as well as a working knowledge of the hardware. Resolve tickets within the client SLA and obtain a high client Satisfaction Rating.
3. Good communication skills are required.

Requirements include:
1. All education levels are welcome, preferably diploma and above
2. Comfortable to work in Healthcare environment.
3. Able to work as shift and/or poly engineers if required.
4. Candidates without experience are welcome to apply!!
5. MANDATORY to be vaccinated against Covid and MUST be vaccinated with MMR/TDAP vaccine (sponsored by company).

Working hours:
Monday to Friday, 8am to 6pm. Saturday on standby for half-day, will activate if required. OT claimable.

Location:

Singapore General Hospital

Vacancies for student care teachers

Responsibilities:

Under general supervision, the teacher

• Conducts activities in the Centre and works with other staff to plan programmes and activities.
• Plans lessons with focus on character building and exploration learning.
• Establish and maintain supportive relationships with children and parents.

Requirements:

· Minimum Polytechnic Diploma

· Preferably familiar with either all or any of the following subjects Chinese language, Math & English & Science to Primary School aged children

· Preferably with some experience in children education

Salary:

$2000-$2500 depending on qualifications and experience

Interested applicants are requested to email their resumes to [email protected] or Whatsapp 81830907. Only shortlisted applicants will be contacted.

Job Description:

• Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.
• Manned facilities for receiving, logging, tracking and responding appropriately to user requests or feedback that are received via phone, e-mail and other communication platforms (e.g., WhatsApp/Telegram/Chatbot).
• They shall act as the first line of response to channel urgent feedback, faults, defects, breakdowns, repairs and damages to the relevant maintenance staff. They will inform the user of the outcome and actions taken to rectify the problem as a form of closure to each feedback.
• They shall close the feedback loop with all users on the status of issues raised to the maintenance teams in relation but not limited to, the following matters:
• (a) All queries and requests relating to services and events support;
• (b) Notification of faults and complaints relating to the services from clients and members of the public;
• (c) Requests for temporary changes to the delivery and scope of services;
• (d) Notification and responding to emergency calls;
• (e) Monitoring of alarms;
• (f) Update of progress regarding any fault notified to the Helpdesk; and
• (g) All other issues raised by users.
• They shall maintain and upkeep all faults/defects reported into the CMMS, phone calls, emails etc, and ensure that reported faults are being channelled to the staff for immediate response and follow-up.
• They shall categorise the feedback based on the KPIs and inform the urgency of the matter to relevant contractors/maintenance staff. They shall prepare monthly reports for tracking suggestions, complaints, breakdowns, etc., received together with their resolved status.

Working Hours

Rotating Shift (12 hours) - Average of 44 hours per week

• Provide first-level technical support for our products, including troubleshooting and issue resolution.
• Monitor and maintain the operational status of the datacenter infrastructure.
• Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.
• Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.
• Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.
• Document and report incidents, activities, and maintenance tasks according to standard procedures.
• Contribute to the continuous improvement of support processes and datacenter operations.

• Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.
• Strong understanding of IT infrastructure, including servers, networking, and storage systems.
• Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.
• Excellent problem-solving and communication skills.
• Familiarity with ticketing systems and ITIL best practices is a plus.
• Relevant certifications in IT support and datacenter operations are advantageous.

Responsibilities:

• Serve and attend to customers.

• To ensure that the tables set up are set according to the standard.

• Maintains cleanliness at working station and service pantry for smooth operation.

• Keep general appearance and maintenance of restaurant.

• Follow correct sequence of service outlined in the Standard Operating Manual.

• Clean and remove dishes from the table after service is completed.

• Maintains excellent grooming standard at all times.

• Other duties as assigned by superior.

Requirements:

• Excellent communication and interpersonal skills.

• Service-oriented and able to work in a fast-paced environment.

• Excellent team player.

• Cheerful personality.

• Willing to work on weekends/public holidays.

Location: Orchard Road

Job Responsibilities:

• Greet customers courteously and assist them with their orders, if needed.

• Prepare and serve beverages consistent with company’s quality standards.
• Serve customers with their food.

• Maintain beverage making appliances/equipment in a functional and clean manner to support efficient beverage making.

• Perform cashier’s duties

• Clean and maintain the café areas including washing of tablewares etc
• Assist in the stocking and replenishment of beverage supplies.

• Follow the company’s security & safety procedures, hygiene & service practices.

• Perform any other duties as and when required by the Management.

Job Requirements:

• Preferably with minimum 1 years’ relevant experience and a valid food safety course level 1 certificate.

• Minimum secondary school education

• Willing to work on weekends and public holidays (for part time candidate, to discuss work days and time period during interview).
• Able to work independently and support other team members proactively

in a fast-paced environment

While the campus is under construction, you may be deployed to Khoo Teck Puat Hospital (KTPH) and Admiralty Medical Centre (AdMC). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Register patients for consultation
• Attend to queries from both internal and external customers
• Render assistance to patients when necessary
• Collect payment for services rendered and accountable for payment collected
• Provide financial counselling to patients
• Assist with appointment scheduling for patients' follow up

Requirements

• Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC or Diploma
• Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)
• Computer literate
• Experience in frontline customer service is preferred
• Possess the ability to work 3 rotating shifts, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.