Total 45,778 Others/Any level Customer Service job vacancies

Responsibilities:

• Gathering information and data to identify business requirements and processes with stakeholders.
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood.
• Manage all testing activities required for system functionalities.
• Coordinates and administers project schedule/meeting/personnel including logistics such as resource booking.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Routine administration functions
• Any ad hoc duties as assigned

Period:

• 1 Year Contract

Location:

• Kallang Sector

Working hours:

• Monday to Friday, 8.30am to 6pm

Salary:

• Up to $6500 + 1 month completion bonus

Requirements:

• Minimum 5 years of experience in project management of the implementation of IT systems.
• Experience in implementing e-procurement solutions will be advantageous.
• Degree in procurement / project management or IT degree in system administration.
• Ability to work with multiple priorities, and engage resources within the organization, or outside, to achieve objectives
• Strong problem-solving, analytical skills and able to manage and influence change
• Strong communication skills, both written and oral

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg​

Personal Care Officer

Salary : $2,500 - $3,300

Location: Sembawang or Buangkok (fixed location)

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Responsibilities:

• Manage the day to day operations of the section and ensure the KPIs/ regulatory requirements are met
• Responsible for the timeliness and accuracy of bills, adjustments, refunds etc to customers
• Responsible for meeting the section’s KPI, eg the monthly closing of billing cycle, timely and accurate adjustments and refunds.
• Lead, supervise and provide guidance to staffs
• Responsible in following up assignments and make strategic decisions
• Review and streamline work processes for better efficiency and improve productivity
• Manage complaints (Internal and external), liaise with relevant stakeholders, conduct root cause analysis and work on process improvement
• Liaise with ITD or/and any other external vendors on system changes and feasibility studies
• Liaise with Principals, vendors and stakeholders on operational matters
• Plan, test, monitor and implement UATs for system change/ projects/ initiatives
• Undertake ad hoc projects assigned from time to time

Period:

• 1 year contract

Working Hours:

• Monday to Friday, 8.30am to 6pm

Salary:

• up to $4100 + bonus

Location:

• Kallang Sector

Requirements:

• Degree in a business /technical discipline with at least 2 years of working experience in an IT project environment, preferably with SAP experience
• Possess strong analytical and problem resolution skills
• Possess good communication, interpersonal skills.
• Ability to manage, lead, inspire and motivate teams.
• Possess initiative and drive with the ability to work independently in a fast paced environment
• Ability to understand and interpret business requirements and work with IT department on automations.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Period:

• 1 year contract

Location:

• Kallang Sector

Working Hours:

• Monday to Friday, 8am – 5.30pm or 8.30am – 6pm

Salary:

• up to $2500 + bonus

Requirements:

• Minimum GCE O Level with at least 1 years of experience in contact centre handling voice and/or non-voice channels
• Strong customer service skills
• Excellent communication, written and interpersonal skills
• Ability to work independently while being a cohesive team member

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

About Centre for Fathering:

Centre for Fathering (CFF) is a non-profit organization founded in 2000 to promote active and involved Fathering and address issues caused by fatherlessness in Singapore. The organization aims to turn the hearts of fathers and children towards each other by inspiring fathers to be better role models and strengthen families. We equip men to be the fathers their children need.

CFF runs the DADs for Life and MUMs for Life movements and the National Initiatives includes, but not limited to: Back To School With Dad, Celebrating Fathers, Eat with your Family Day, Great Companies for Dads Awards and Mum’s Day Out.

https://fathers.com.sg/visionmission/

What we offer you:

• Opportunity to work in a family-centric cultured environment.
• Hybrid work model arrangement
• We encourage employees to put family first and Flexible Work Arrangement (FWA) is a given.

Position & Reports To

Senior Manager / Director, Fundraising

Reports to CEO and Board on fundraising performance, trends, and long-term outlook

Job Overview

The Senior Manager/Director, Fundraising will be responsible for leading all fundraising strategies and activities for Centre for Fathering: DADs for Life and MUMs for Life.

This includes developing and executing an innovative, multi-channel fundraising plan to cultivate new donors and revenue streams, while stewarding and retaining existing supporters.

The person will oversee fundraising from individual donors, corporations, foundations, and other sources.

This is a senior leadership role that will build and manage a high-performing fundraising team.

Responsibilities and Duties

1. Develop and implement a comprehensive fundraising strategy to significantly increase revenue from diverse sources including individual donors, corporations, foundations, government grants, fundraising events, etc.
2. Build and maintain a robust pipeline of donor prospects through networking, research, and outreach
3. Responsible for all fundraising campaigns, appeals, events, grant proposals, corporate partnerships, and crowd-funding initiatives
4. Build a team of fundraising professionals that are passionate about of cause and mission on fathering
5. Set ambitious yet achievable financial goals and associated activity metrics for fundraising streams
6. Leverage data, analytics, and industry best practices to optimize fundraising efforts and donor communications
7. Ensure fundraising activities comply with all relevant laws, ethical guidelines, and organisational policies
8. Collaborate with marketing/communications to develop compelling cases for support and fundraising materials
9. Provide leadership and represent the organisation to potential and existing donors and partners

Qualifications and experiences

• Bachelor's degree required, advanced degree preferred
• > 10+ years of progressive fundraising experience across multiple channels and donor types
• Proven ability to design and execute successful multi-million dollar fundraising campaigns
• Track record of cultivating and soliciting major donations from corporations, and foundations
• Experience managing and motivating fundraising teams to meet and exceed goals
• Superior communication skills and ability to passionately convey the organization's mission
• Strong data analysis, strategic planning, budgeting and financial management capabilities
• Diplomacy and exceptional relationship-building talent with internal and external stakeholders
• Knowledge of fundraising legal compliance, ethical standards, and best practices
• Creative, entrepreneurial, and results-oriented mindset

Renumeration

Renumeration will commensurate with qualification and experience, in alignment with the NCSS Salary Guidelines

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME):

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Responsible for:

1. digital market like online operations, advertising, and promotion of the company. Expand the company's operations. Market promotion. Help the company increase revenue and increase new customers.

2. maintenance of the website.

If you are interested, please send email to : [email protected] or mobil: 97981939 YANYAN

language: Chinese / English

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Service Technician (Electrical Switchboards)
• Working Location: Nearest MRT – Woodlands North/Admiralty
• Working Hours: Monday – Saturday, 8.30am – 6pm
• Salary Package: Up to $2,500 + VB + OT
• Duration: Permanent

Key Responsibilities

• Perform the installation and commissioning of Electrical Switchboards on various sites, ensuring all components meet the required specifications and standards.
• Respond to service calls promptly, providing exceptional on-site service support, and troubleshoot any issues that arise efficiently.
• Maintain continuous follow-up with customers regarding service issues to meet and exceed customer expectations, ensuring satisfaction and service quality.

APPLY NOW!!!

• Minimum qualification of GCE 'N' level or Nitec in Mechanical/Electrical Engineering
• Prior experience working with Electrical Switchboards is preferred
• Inexperienced candidates are welcome to apply as training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Roles of Receptionist

- To ensure that the amenities in the room are sufficiently supplied for the convenience and comfort

- Offers all possible assistance to guests, performs Service Recovery when necessary

- Familiar with and carries out the policies and procedures established by Hotel YAN and Government's Safety Management Measures

- Answer all incoming calls promptly and pleasantly and ensure that the appropriate connection is made

- Perform all tasks assigned according to established standards and procedures: take messages upon request, handle guests check-in /check-out and calls, maintain equipment and facilities; report any maintenance problems to engineers on duty

- Perform other duties as assigned by the Supervisor or the Management

Requirements

- Singaporean/PR preferred

- Able to work on rotating shifts, including weekends and public holidays

- Ability to write and communicate in fluent English

- Ability to use organisation's current computer system

- Pleasant disposition with good interpersonal skills

- Able to work in a fast-paced environment

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

Location: Boon Keng MRT

Mon-Fri office hours

Budget : S$4600 - $5300

• Maintaining Salesforce.com records (order information, device records, service & support activities)
• Support countries as required with technical support activities
• Provide troubleshooting and technical assistance to our team's members and customers via telephone and
  remote services and any other applications
• Assist and manage new, existing issues or tasks and be the main support contact between your nominated country and headquarters
• Coordinate with local country team members to resolve customer issues
• Work closely with other team members to escalate or report issues when they arise
• Log every support request and respond to call back requests as indicated in your KPI
• Identify cause of reported issue which can be either hardware, software or network

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

English teacher (primary and secondary level)

To teach primary school English (P1-P6) and develop a curriculum for lower primary English (P1 and P2)

OR

To teach secondary school English (S1-S4) based on the local syllabus (1184)

Candidate should ideally have 1-2 years of experience teaching local syllabus English.

Fresh grads are welcome. We are looking for fun and vibrant individuals to match our company image.

• Part time and full time positions are available
• MOE experience is a plus but not a must.
• teachers need to work on weekends
• training will be provided
• Two days off a week on weekdays

Flexible work arrangement with choice of 4 day workweek or 5 day workweek. (Please note that the pay package commensurates with the choice of workdays)

7 days annual leave

14 days company block leave (7 days in July, 7 days in December)

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

Job Requirements:

• Min Nitec and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Degree in Mechanical or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.
• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm
• Shift work required

Job Scope:

- Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
- Schedule arrangement for after sale servicing works & follow up through reminder calls or email
- Review the service/maintenance reports and verify all findings, risks and recommendations
- Respond to customer inquiries on repairs, spare parts, and other services
- Offering and sales of repairs, retrofits & spare parts
- Provide prices and prepare quotes for customers
- Update and maintain accurate records of customer interactions / databases
- Proactively monitor customer’s orders and resolve issues before it becomes critical
- Work collaboratively with other internal departments to deliver customer’s request(s)
- Build, maintain good relationship with our customers to ensure high customer satisfaction

Job Requirements:

- Excellent communication and interpersonal skills (Able to speak proficiently in different language)
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team

The Job

Driving around Singapore doing Imagery collection and field verifications. Role involves basic operations involving setting up of camera equipment and uploading of data over Wi-fi. Timing is strictly 8-5 pm Mondays to Fridays

Responsbilities would mainly be:

• Driving around Singapore
• Handling light equipment
• Looking at maps on app to navigate
  

The Talent

• Minimum 1-year driving experience
• Able to drive for 7-8 hours a day without any problems
• Punctual and able to work well by using phones and apps
• Proactive in troubleshooting equipment issues

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Driver Support
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

Job Description:
As a Service Engineer, you will be responsible for ensuring that our equipment is efficiently maintained, installed, and serviced. This role requires close collaboration with our clients, offering technical support and hands-on troubleshooting to meet their requirements.

Key Responsibilities:

• Provide support, installation, commissioning, troubleshooting, repairing and preventive maintenance for equipment.
• Communicate with suppliers, peers, and customers (business units and manufacturing sites) to accurately relay technical information.
• Response to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline.
• Provide technical training and support to client staff as necessary.
• Maintain accurate service records and documentation for all client visits.
• Managing spare parts inventory.
• Practices good health and safe workplace.

Requirements:

• Degree in any engineering studies.
• Min 1 or 2 Years of relevant experience
• Exp in Semiconductor Industry / handling Semiconductor equipment will be added advantages
• Assembly exp will be added advantages
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and communicate effectively with clients.
• Bilingual (Chinese & English) to liaise with Chinese speaking associate.

Interested candidate please click “QUICK APPLY” or forward a copy of your resume to [email protected]

HR in-charge: KC Cheah

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

We are expanding! Thrive is looking for cheerful, positive and patient Student Care Teachers to join its big family. Why join us? Thrive provides a positive, warm, friendly, work-life balanced environment. We work with our Student Care Teachers in developing the knowledge and skills to bring out their best talents.

Days: 5 days’ work week (Monday - Friday)

Working hours during school terms:

10:30 pm to 7:30 p.m. (8 hrs excluding 1hr lunch)

School holidays and adhoc school closure days:

Shift 1: 7.30 am to 4.30 pm

Shift 2: 10.30 am to 7.30 pm

Job Highlights:

• Training opportunities
• Medical/Insurance benefits
• Various work locations (Central / East)

Job Roles & Responsibilities.

• Supervises and guides primary school students in their school homework, spelling and revision in at least three subjects (English/ Maths/ Science)
• Provides a positive, nurturing, safe & secure learning environment for students
• Maintains order in the classroom and ensure students' safety, welfare and security protocols are met at all times
• Conducts in-house enrichment classes and ensure lesson plans are delivered
• Marking of written work from enrichment programmes
• Maintains regular communication with parents on their children’s development
• Provides support in dismissal and any centre duties

Required Qualifications & Experience:

• Possess at least a good GCE 'O' Levels, ‘A’ Levels or Diploma
• Candidates with a WSQ Student Care certification will have an advantage
• Cheerful, patient and passionate when dealing with children
• Some relevant experience such as student care/ tutoring, and certification in student care would be advantageous
• Keen to teach young children between the ages of 7-12
• Possess genuine care for children and desire to nurture them holistically
• Good communication skills in order to liaise with the parents and students

Your role:

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• Ideally 5-10 years of Level2 Production support experience in a global environment
• Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix
• Have strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)