Total 7,231 Senior Executive level Customer Service job vacancies

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Highlights

• AWS + VB + 5 days + MNC
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Role: As an E-commerce and Customer Service Executive, you will be an ambassador for our products, providing exceptional customer service across all fronts - our showroom, WhatsApp channel, phone, social media, and emails. You will also handle e-commerce and operations tasks, demonstrating your ability to multitask and adapt in a fast-paced environment.

Location: Singapore

Key Responsibilities

Ecommerce (User Experience Focus)

1. Website Management: Manage and maintain the company’s ecommerce platform, ensuring a seamless, intuitive, and user-friendly experience.
2. Product Listings: Manage product listings, produce product content, upload images onto our E-commerce website, and ensure all product information and images are accurate and up-to-date.
3. Performance Tracking: Use web analytics tools to track site performance and user engagement, making adjustments as necessary to improve UX. Analyse sales performance vs targets, identify bestsellers, and provide recommendations to improve sales and webstore user experience.
4. Product Launches: Plan and execute key launches and sales.

Customer Service (Operations, Satisfaction, and Retail Servicing Focus)

1. Customer Support: Serve and support customers who visit the studio, providing them with product information and assistance. Handle customer inquiries and complaints across multiple channels including our showroom, WhatsApp, phone, social media, and emails, ensuring high levels of customer satisfaction.
2. Showroom Management: Maintain a well-presented, clean, and organized showroom at all times. Receive and process orders, new stock, replenishments, returns, damages and transfers, as well as all stock-take exercises.
3. Quality Checks: Conduct quality checks and pack new stocks to ensure that they meet our standards and specifications. Investigate defect issues with the designer. Ensure stocks tally online and onsite.

Teamwork

1. Collaboration: Work closely with various teams (such as sales, marketing, and logistics) to ensure a unified approach to customer service and ecommerce operations.
2. Communication: Maintain open lines of communication with team members, sharing insights, and collaborating on problem-solving.
3. Team Development: Participate in team building activities, fostering a positive and collaborative work environment.

General

1. Knowledge Acquisition: Proactively acquire knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication.

Requirements

1. Proven experience in a customer service role, preferably in a retail/showroom environment.
2. Experience handling customer service across multiple channels including WhatsApp, phone, social media, and emails.
3. Strong understanding of e-commerce platforms.
4. Excellent communication and interpersonal skills.
5. Ability to multitask and adapt in a fast-paced environment.
6. Strong problem-solving skills and attention to detail.
7. Passion for our products and brand.

We look forward to receiving applications from candidates who meet these criteria. Please note that only shortlisted candidates will be contacted via email(Please check your Junk mail if you applied for this role). Thank you for your interest in our company.

About our client

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Customer Experience Executive (Automotive)

Overview:

· 5.5-day Alternate Saturday

Monday to Thursday : 8.30 am to 6.00 pm

Friday : 8.30 am to 5.30 pm

Alternate Saturday : 8.30 am to 12.30 pm

Job Responsibilities:

• Managing all frontline operation in an efficient manner.
• To meet Customer requirements and Principal standard.
• To achieve KPIs target set for all Upselling Programs.
• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.
• Coordinate service operation matters with other franchises (Ad hoc basis).
• Manage WIP invoicing.
• Achieving quality service and maintaining good customer relations.
• Attend to all complaint/feedback related to customer issue.
• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets.
• Assist in rolling out new program to up-sell new product within the centre.
• Assist in overseeing of on-time delivery of repair vehicle.
• Participate in Ad-hoc Project.

Job Requirements:

• Diploma / Degree in Automotive / Mechanical Engineering
• At least 3 years of working experience
• Good communication and interpersonal skills
• Able to work independently and is a strong team player
• Valid driver’s license

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions| MOM EA License: 21C0679 | UEN: 53435609E

Repair Order Desk Executive

Contract: 6 months contract

Location: Changi North

Responsibilities

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook and Excel.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• Candidates with experience using SAP and Microsoft Access will be added advantageous

Preferred Experience/ Skillsets:

• Aviation/ Aerospace: Minimum 1 year
• Customer Service: Minimum 1 year
• SAP: Minimum 1 year
• Repair Order: Minimum 1 year
• Microsoft Access: Minimum 1 year

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9000

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

SAMH manages the Mobile Support Team (MST), it is a community based allied health-led team which provides psycho-social therapeutic interventions for clients with mental health needs and support for their caregivers to maintain clients wellbeing in the community.

Purpose

Responsible for the provision of case management services and support for persons in recovery from mental health conditions/possible mental health conditions, and their caregivers.

Core Duties:

• Case management, implement and coordinate follow-ups with case plans
• Conduct home visits to clients and caregivers where necessary
• Provide individual and family counselling, group work and support
• Administrative support, to write case recordings, case reports and correspondence to agencies
• Collect and verify client-related information and compile updated records for reporting
• Outreach involvement, to conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns
• To collaborate with and support other SAMH programmes or projects when required
• Provide guidance for case management practices and facilitate the development of staff’s growth with agency
• Other administrative and support duties assigned

Qualifications

• At least a recognized Basic/Honours Degree in Social Work, Counselling or Psychology
• 3 to 5 years of direct case management intervention experience in social service/mental health setting, preferably in social or counselling work
• Experience in supervisory role in the area of clinical management of persons with mental health conditions will be preferred
• Effective communication and strong interpersonal skills
• Able to communicate in English and Mandarin with the clients

Work Location

Blk 1 Maude Road, Singapore 200001

To apply, please email to [email protected]
Kindly be informed that only shortlisted candidates will be notified.

• Handle mailbox survey submissions, feedbacks, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/6288

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Responsibilities:

Provide Client Training and Support

• Provide personal care assistance to clients in enhancing their daily and community living skills.
• Support Allied Health Professionals (AHP) in providing assistance to clients in managing their rehabilitative needs.
• Perform activities according to care/training plans.
• Provide inputs for development and review of care plans
• Maintain up-to-date documentation of clients' conditions and progress

Maintain order, safety and cleanliness of the care environment

• Respond to unusual or challenging behaviours of clients
• Recommend measures to mitigate risk to clients with support of (AHP)
• Follow advisories with regards to basic health, hygiene, and safety to provide a safe and healthy physical environment.
• Ensure Training Materials is maintained in a clean and working condition.
• Adopt proper documentation of incident reports
• Apply technology effectively for work and teaching

Conduct programmes and communicate effectively with caregivers

• Conduct social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Communicate with caregivers and work collaboratively on training plans
• Identify areas of improvements in programmes, activities and trainings

Period:

• 3 to 6 months contract

Location:

• Able to travel around Singapore

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• up to $2500

Job Requirements:

• Minimum N Levels/ITE
• Added advantage for those with experience in education/training of persons with intellectual disability / or multi-disciplinary team environment.
• Self-motivated and fully able to participate in on-site and off-site activities
• Basic First Aid

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Plan, execute and manage marketing campaigns and access against goals (ROI and KPIs)
• Conduct post campaign analysis, keep track of budgets, prepare monthly reports for internal analysis and day-to-day campaign monitoring
• Liaise with internal stakeholders and external agencies to ensure successful running of projects and create awareness for the company’s activities
• Proactively plan and initiate joint collaborations with tenants and garner participation for company’s programs and various initiatives to drive sales
• Manage social media platforms and integrate online activities with offline marketing promotions
• Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of company
• Housekeep and update content of various digital and social media platforms
• Proactively market in-mall advertising spaces to generate additional revenue for the company
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.

Duration:

• 2 years contract

Location:

• Town Area

Working Hours:

• Mon to Fri, 8.30am to 6pm

Salary:

• up to $4,500

Requirements:

• Degree in Mass Communications, Marketing, or a related field
• Preferably with 2 to 3 years working experience in a similar capacity.
• Creative, resourceful, and good interpersonal skills
• Excellent written and verbal communications skills
• Computer literate with strong proficiency in Microsoft Office applications, social media, and other relevant digital tools
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure.
• Data driven, results-oriented and able to meet tight deadlines.
• Prior knowledge in AEM and SAP will be a plus.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

about the company

Our client, an esteemed biotechnology company, is on the lookout for a Customer Service Executive based in Singapore to remotely support their expanding operations in Japan.

about the job

• PO processing & confirmation of PO to customers (SO Creation)
• Coordinate with purchasing & production departments on schedule arrangements
• Weekly re-schedule report to customers
• Provide costing to sales person on new projects
• Quotations generation and monitoring of delivery shipment
• Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution
• Process Customer’s orders until delivery in accordance with the order processing system (IFS system)
• Maintain Filing System of all Sales and Stocks related documents
• Assist in Financial Audit and Stock Count Exercise

skills and experience required

• Degree / Diploma or equivalent
• Min 3 years working experience in a customer service role
• Understand and hands on Order to Cash Business Process
• Good knowledge of imports-exports procedures, customs formalities
• Hands on with order management, processing , fulfilment
• Hybrid work mode (3 day office , 2 day home)
• Able to speak and write in Japanese to liaise with Japan's client who cannot speak english
• JLPTN1/N2 is required
• Proficient in translating from Japanese to English language
• Working hour 7.30am-4.30pm, able to work during Singapore PH (given off in lieu) so as to accomodate to Japan working day / time

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Salary: $3500 - $5000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Changi North
• Permanent Role + 15 AL + VB + Yearly Increment

Job Responsibilities:

• Prepare & follow Quotation and Proposals for Sea Freight and Air Freight.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 3 - 5 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• Knowledge in Cargowise and Salesforce software will be an advantage.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Highlights:

• Near Shenton Way MRT
• Basic + AWS + VB
• AP/AR
• International Commodity Trade (Incoterm, Trade Finance)
• Oil & Gas Industry

Job Descriptions:

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirements:

• Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);
• Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);
• Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;
• Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

Key Responsibilities:

• Ability to assist in planning and executing various digital marketing activities, including SEO, SEM, social media marketing, content marketing, etc., ensuring smooth implementation of marketing strategies.
• Ability to manage the daily operations of social media platforms (such as Facebook, Instagram, LinkedIn, Twitter), publish content, monitor engagement, and enhance brand visibility.
• Ability to write and edit marketing copy, social media posts, blog articles, and emails, ensuring that content is engaging and aligned with the brand's tone.
• Assist in managing online advertising (such as Google Ads, Facebook Ads), optimizing ad performance based on key performance indicators (KPIs), and improving ad effectiveness.
• Use tools such as Google Analytics to monitor and analyze the effectiveness of digital marketing campaigns, and assist in preparing related reports with optimization suggestions.
• Ensure consistency in the brand’s online presence, assist in handling customer feedback, and enhance customer experience and satisfaction.
• Ability to collaborate with marketing, sales, and other relevant departments to ensure alignment of digital marketing activities with overall business goals.
• Stay informed about the latest digital marketing trends and tools, and apply them flexibly in work to ensure innovation and effectiveness in marketing activities.

Requirements：

1. Maintain a neat and professional appearance;
2. Be able to respond to client messages over the weekend (only for urgent clients);
3. Be open to overseas assignments or meetings with clients;
4. Have a positive work attitude and strong sense of responsibility;
5. Must be fluent in Chinese and capable of communicating with clients fluently.

• Salary: $3500 - $5000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Changi North
• Permanent Role + 15 AL + VB + Yearly Increment

Job Responsibilities:

• Prepare & follow Quotation and Proposals for Sea Freight and Air Freight.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 3 - 5 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• Knowledge in Cargowise and Salesforce software will be an advantage.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Job Responsibilities:

· Performing of policy assessment and handling end to end policy transaction request

· Processing of incoming request within stipulated timeline & in accordance to service standards

· Data entry into the system accurately

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· 1 year of relevant experience would be an added advantage

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

We are looking for team players to promote the adoption of our proven software solutions. This is a good opportunity for individuals who aspire to work in the IT industry and to help transform business operations via digital solutions.

Our software solutions applicable to the Servicing & Maintenance, Engineering & Construction, Logistics and Marine industries. We also have a full HRMS solution that is applicable for all industries.

Requirements and Responsibilities:

• Proactive to undertake any assignments or tasks which helps in business development, sales and marketing, inclusive of sales leads generation and cold sales. Hunter mentality.
• Assist the Business Development Team in solution demonstrations and process walk-through.
• Implement and conduct surveys to find out market trends and feedback about our solutions.
• Deliver presentations to large group of audience via webinars, social media platforms and in-person conferences/forums.
• Understanding and experience in using digital media effectively for marketing purposes.
• Communicate effectively with users via all applicable forms of communication platforms.
• Conduct training/workshops to client users.
• Provide solution support to client users.
• Involve in testing of mobile and web solutions.
• Good proficiency in written communication and documentation.
• Communicative, sociable and relationship-builder.
• Problem-solver, team player, competent negotiator.
• Proactive.

About the Role:

Works with customers to provide solutions that fit those individualized situations and prioritize their needs at each step of the process to ensure customers satisfaction for retention.

Roles and responsibilities:

• Attend & follow up on customer enquiries including order status and provide troubleshooting assistance for orders
• Keep track of business documents and filing, ensure upkeeping of records maintenance requirements as per GDPMDS standards
• Maintain and upkeep SG customer contact database
• Support customer on service contract billing enquiries and complex issues
• Manage service contract and warranty tracking and devise plans on PM scheduling with customers
• Support accounts team in service contract billing related issues
• Support FS manager in service contract proposal preparation
• Monitor demo and loaner asset status & liaise with customers for logistic arrangements
• Assist in SG internal & external events preparation
• Support department in upkeeping customer satisfaction index
• Daily review on Genpact Service-Level Agreement reporting
• Any other duties as assigned

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Possess a diploma or degree in any discipline
• At least 2-3 years in customer service related functions
• Experience in planning & scheduling
• Proven track records of thriving under fast moving environment

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website - www.olympus.com.sg

Responsibilities

Perform Sales Support Tasks

• Fulfil sales orders, process sales orders and purchase orders and handle sales order inquiries

• Work with SSC to ensure operation efficiency

• Coordinate shipment and delivery of orders to the customers

• Communicate with customers during the order fulfilment process and coordinating with SSC, sales, project teams, customers and vendors during the entire process.

• Liaise with SSC to modify, change and cancel orders

• Provide request, instruction, information and data to SSC for smooth order processing, delivery and billing in SAP system

• Ensure prompt and accurate billing

• Provide document Management – print, scan, file and send

• Apply operational policies, standards and procedures

• Perform investigation on aged open tasks and ensure closure

• Ad-Hoc tasks, reporting and analysis, subject to the business requirements

Stakeholder Management:

• Timely reporting of project information to key stakeholders

• Facilitate and troubleshoot both customer and vendor queries, account status and relevant problems

• Manage stakeholders to monitor completion of requirements and activities

• Evaluate risk factors that impact on efficiency

• Perform investigation on aged open tasks & ad-hoc tasks and ensure closure in a timely manner

Requirements

• Degree / Diploma in Business, Supply Chain, Operations or relevant disciplines

• 5 years and above relevant experience

• Experience on project financial accounting

• Proficient in MS Office, particularly MS Word and Excel

• Good customer care and communication skill

• Ability to work independently and as a team

• Ability to work under pressure and meet deadlines

• SAP knowledge is preferred with experience in Project

Licence no: 12C6060