Total 7,411 Customer Service job vacancies in 3 changi business park crescent changi business park singapore

Customer Service Reception

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

• Analyze, investigate and manage daily application issues/incidents
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform application deployment, support post deployment and post maintenance verification activities.
• Perform project documentation and document base-lining.
• Administration of application configuration, user account, and support audits activity related to this.

Requirements

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 2 - 5 years’ experience in IT Operation, application support and end user management
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Experience in Structured query language (SQL).
• Involvement in night support activity (based on duty roster) is required
• Team player and work independently without supervision

To apply, please visit www.gmprecruit.com and search for Job Reference: 24227

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

12 months Contract receptionist role(Private Bank)

Responsibilities

• Provide excellent front desk reception duties, managing internal and external stakeholders professionally and promptly. Maintain a clean, safe, and presentable reception area, equipped with all necessary materials. Offer beverages to visitors in meeting rooms.

• Manage incoming calls by operating the switchboard, screening, and directing calls appropriately.

• Oversee all aspects of meeting rooms, including coordinating and scheduling external client meetings. Provide technical support, such as uploading presentations and facilitating Teams/VC connections.

• Handle business travel arrangements, including coordinating flight and accommodation bookings. Maintain records of business travels for internal audit purposes.

• Take responsibility for postal and courier services, both locally and internationally.

• Provide facilities management support to ensure the efficient and effective delivery of logistics and support services in the office environment.

• Maintain an adequate stock of stationery and pantry supplies. Verify invoices and provide procurement support by sourcing related vendors, evaluating quotations, and making recommendations.

• Assist with other ad-hoc office administrative duties as assigned.

Requirements

• Degree/Diploma or related discipline with a minimum of 3 years of relevant working experience.

• Excellent command of spoken and written English.

• Strong communication and interpersonal skills.

• Customer-service oriented mindset with a strong ability to work well in a team.

• Working knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Salary: $3000 - $3400

Location: CBD

Hours : 8.30 – 6.00 pm

5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24474

Tel: 6233 0450

HP: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Descriptions:

• Handle sales inquiries and generate and present quotations
• Develop and execute sales strategies and marketing plans
• Deliver exceptional customer service to ensure customer satisfaction and build long-term relationships
• Prepare monthly sales reports

Job Requirements:

• Must possess a Class 3 license
• Minimum GCE ‘O’ level qualification with at least 1-2 years of sales experience in freight forwarding or logistics.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal, and negotiation skills
• Demonstrates a strong sense of initiative with the ability to work independently as well as a team player.

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

Minimum A Level (3 H2, 2H1),- Minimum A Level (3 H2, 2H1), or Local Diploma (eg Ngee Ann Poly, Singapore Poly, Temasek Poly, Nanyang Poly), or Degree Holder

- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

- Passion for sales

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Skills/Requirement

• Preferably ’A’ Levels or Diploma holder with relevant working experience.

• Good interpersonal and communication skills.

• Meticulous and detailed-oriented.

• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Responsibilities

· Attend to enquiries and requests via calls and live chat in a professional and prompt manner;

· Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;

· Ensure effective and timely follow-up as promised to customers;

· Manage customer complaints and feedback with a good closure;

· Perform additional or overtime duties during operational exigencies when required; and

· Assist with ad-hoc initiatives/projects as delegated by Management.

·

Skills/Requirement

· Diploma/ Degree holder from recognized institution;

· Applicant along with 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;

· Comfortable conversing with customers from all walks of life;

· Ability to communicate via online chat in a professional manner;

· A team player with good writing, interpersonal and communication skills;

· An individual who possesses a pleasant and cheerful disposition; and

· Relevant insurance certification will be an advantage.

Job Description:

Python, Unix and SQL are the primary skills we are looking for.

• Responsible in the design and development of highly complex and scalable Python modules.
• Take ownership of end-to-end technical delivery against project timelines and requirements.
• Participate in requirement analysis while recommending alternative solutions.
• Integrate applications using middle ware software’s such as Avro kafka and database design.
• Deploy applications to open shift via CICD pipeline.
• Working with application support, developers, and product owners to ensure successful releases.
• Flexibility to work extra hours to meet corporate and departmental goals.
• Must have the ability to prioritize and manage multiple concurrent tasks in a fast-paced environment while working under pressure.

Job Requirements:

• Degree in Computing / Computer Science / Engineering preferred.
• 3 to 8 experience preferably in the financial / fintech industry.
• Experience in supporting trading desk
• Experience in Agile/Scrum methodology.
• Excellent troubleshooting and debugging abilities for 2 tier and multi-tier applications.
• Should have worked as first line application support for trading systems and back office with experience in analysing of issues raised by end users and general system checks and maintenance tasks.
• Strong analytical & problem-solving skills.
• Experience in documenting the design and development work in confluence.
• Expertise in Python (OOPs Concepts, flask/Django frame works, multi-trading, web sockets, and analytics tools such as pandas, NumPy etc).
• Highly Experienced in Database designing of SQL and PL-SQL with expertise in at least one RDBMS, preferably Maria DB and MS- SQL.
• Highly Experienced in writing batch scripts using shell scripting.
• Experience in Linux, OpenShift, Avro based kafka, Dockers, Nginx, Sentinel Redis, AngularJS basics, Rest API’s (Flask), JSON and web sockets amongst others.
• Experience in CI-CD (Continuous Integration Continuous Delivery) pipeline with experience in Bitbucket.

• Working Days: Monday - Friday
• Working Hours: 930am - 830pm (Inclusive 1 hr break time)
• Salary: $2300 - $2500
• Locations: Raffles Place / One North MRT [ fix location ]

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Days: Monday - Friday (public holidays off)
• Working Hours: 7am-2pm / 9am-4pm (Rotate shift , 30mins break)
• Salary: $1,700

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $7,000

Roles/Responsibilities

• Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.
• Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
• Support diverse jurisdictions comprising of multi country
• Fine tune applications and systems for high performance and higher volume throughput
• Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
• Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
• Respond on time to the queries raised by various business units.
• Provide timely updates regarding production status and progress of issue resolution.
• Perform impact analysis of enhancements/projects that will impact supported systems.
• Participate in Disaster Recovery and Business Continuity exercises.
• Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.
  
  Qualifications and Skills
• Bachelor Degree or equivalent in Computer Science or related field.
• Able to support SIT/UAT/PROD/DR deployment, with DevOps
• Able to support relevant software/platform/database upgrade for the systems
• SQL, Unix/Linux, Oracle, WebLogic, Java J2E
• Willing to work off-hours and weekends when required for projects or emergency support.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Key Responsibilities:

· Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards

· Packing order and preparing invoice and issuing D.O. for packing, taking and processing orders via POS and other platforms if necessary

· Managing customers and enquiry thru email and phone, resolve customers’ enquiries, complaints and feedback

· Overall in-charge for daily sales and stocktake in and out

· Cashiering and Bank in cash

· Corporate with manager and supervisor

Key Requirements:

· Only applicable for Singaporean/Permanent Resident

· Preferable for male applicants

· Able to carry stock more than 10kg and long standing hours

· Excellent communication in English and Mandarin and listening skills with the ability to empathize and provide solutions to the customers

· Able to work on rotating shift (including weekdays and weekends)

• Python development skills
• Pyspark development skills
• Java Spring boot knowledge and development skills.
• L2/L3 support skills
• Data analysis and support skills.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays.

Who We Are

Dr OM & Associates is a clinic founded by Dr Oberdan Marianetti, a qualified psychologist and clinical sexologist, a certified Wim Hof Method instructor, and an Oxygen Advantage instructor. He integrates his knowledge, skills and experiences in a variety of business activities that include:

· Leading a full-time clinical practice as a psychotherapist

· Directing a range of wellness retreats

· Coaching Wim Hof Method techniques

· Coaching Oxygen Advantage techniques

· And several additional projects that he is passionate about

All his business activities and projects are designed, led and executed based on the core principles that define his professional identity foundation, which can be summarised as follows:

PURPOSE

To alleviate unnecessary suffering for all.

VISION

To create a world where mental and physical health co-exist as complementing therapies and priorities.

MISSION

To help people reconnect to their innate power.

VALUES

Care, Love and Respect

Job Brief

Are you looking for a new challenge and an opportunity to showcase your skills and advance your career?

If you are empathic, ambitious, a skilled problem-solver and have excellent organization and time management skills, able to manage complexity and remain focused, we have the perfect job for you!

We are looking for a responsible Receptionist to provide personalized support in a well-organized and timely manner to support the clinic in all its daily activities.

It is important that a Receptionist has great interpersonal skills, is well-presented and professional.

What You’ll Do

RECEPTION

Meet & greet clients who visit the clinic

Meet & greet suppliers and other service delivery people

Office upkeep

ADMIN

Manage clients’ queries via email or phone

Coordinate clients flow for face-to-face or online sessions

Liaise with vendors for office supplies

Manage Director’s travel arrangements

Manage documents and files

Manage office inventory

Process company correspondence

PROJECTS

Carry out specific projects or tasks as instructed by the Director

Conduct or prepare any research that the Director may require

Coordinate project strategies, timelines and resources

Create documents, presentations or spreadsheets as required by Director

Any other duties as may reasonably be required by the Director

What You’ll Bring With You

ATTITUDES

Assists others who are in need of help

Enjoys having a set schedule

Enjoys helping and contributing to the happiness of other people

Finishes important tasks right away

Focuses on tackling new challenges

Happy to think about abstract concepts

Open to trying new things

Pays attention to detail

Spends time preparing

QUALIFICATIONS AND EXPERIENCE

Bachelor’s degree preferred

Previous client services experience preferred

Previous receptionist experience of 3+ years would be considered an advantage

Previous office manager experience of 3+ years would be considered an advantage

Preferred Skills

ANALYTICAL

Ability to research and gather data

Ability to process complexity and derive synthesis

Ability to resolve problems creatively and effectively

COMMUNICATION

Ability to listen fully and execute accordingly

Ability to skilfully give and receive feedback

Ability to openly and honestly speak to express own views and thoughts

Communicating in a concise and precise manner

Excellent verbal and written proficiency in the English language

CLIENT SERVICES

Ability to skilfully assert their thoughts and persuade

Ability to interact with all clients

Ability to deal with sensitive information with discretion and maintain confidentiality

INFORMATION TECHNOLOGY

Basic understanding of social media

Proficient use of Microsoft Excel, Word and PowerPoint

ORGANISATIONAL

Able to coordinate, organise and plan multiple tasks and projects

Efficient in the use of all resources

Exceptional time management

Experienced in prioritising multiple concurrent tasks

Additional Notes

· Contract: 1-year full-time, with option to convert to permanent

· Salary Range: $2,500 - 3,000 per month, depending on experience

· Working hours: Monday to Friday, from 9:30am to 6:30pm, with 1 hour lunch and 2x 15 minutes breaks

· Location: Office-based in Singapore, Chinatown

· Paid annual leave after first 3 months: 14 days pro-rated, plus public holidays

· Probation period: 3 months

Trading of fertilizers and petrochemicals

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Python development skills
• Pyspark development skills
• Java Spring boot knowledge and development skills.
• L2/L3 support skills
• Data analysis and support skills

Shift Timing

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.
5. Need to support including night shift, weekends and public holidays.

Job Descriptions:

• Support the sales department with administrative tasks
• Coordinate logistics between customers, transporters, and warehouse
• Prepare necessary documents for import/export, transshipments, and D/O release
• Verify and ensure accuracy of all costs
• Handle inquiries regarding rates and shipment tracking
• Communicate with overseas agents and customers to ensure smooth shipment processes

Job Requirements:

• 1-2 years of relevant work experience in a similar role.
• Diploma in logistics-related field will be an advantage.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solutions and attention.

• Identify cross-sell opportunities during customer interaction.

• Consistently deliver quality service to our customers to achieve total customer satisfaction.

Solicit customers feedback and identify problem trends for improvement actions.

Working arrangements:

• 5 working days per week - 4 weekdays 1 weekend
• AM shift will be any 8 hours between 8am - 8pm
• PM shift will be any 8 hours between 1pm - 12 midnight

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Who are we?

Muzart is an established art school in Singapore and Malaysia focusing on holistic art enrichment for children aged 4-15 years old. With an well developed curriculum and teaching methodology, Muzart is trusted by parents generations over.

All teaching materials, curriculum and processes are in place for you to hit the ground running!

Who are we looking for?

- Passion for arts and teaching

- Able to instruct a class confidently and communicate well to both children and parents. It is crucial to develop and nurture positive and good relationships with children and parents (some who may be demanding)

- Art graduates from SOTA, NAFA and other art schools are welcome, or someone with an extensive art portfolio

- Have a good art portfolio

- Able to work independently

- Off days are Monday and Tuesday only with key working days on Saturday and Sunday

- Location: Beauty World Centre

WhatsApp Gina at 94765122 with your CV and Portfolio today!

• Analyze and fine tune the speech analytics (SA) content and applications
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices
• Ensure SA contents are concise to minimize misunderstandings within other business lines
• The incumbent may be required to support other adhoc duties as needed within the business lines
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6288

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996