Total 1,052 Customer Service job vacancies in D02 Anson, Tanjong Pagar

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Providing administrative support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related documents
• Sales order follow up and liaise with internal departments to ensure smooth delivery

Requirements:

• Meticulous, detail-oriented and strong in administrative processes (Fresh graduates are welcome to apply)
• Internship admin experience will be a strong advantage
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,500 SGD to 4,500 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 5 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 5 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 4,500 SGD to 5,500 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

ABOUT THE ROLE

—

As Customer Reference Manager SEA, you are helping to shape the future of the company and part of an entrepreneurial team in a rapidly growing business. You are passionate about building strong customer relationships and creating compelling stories that showcase the impact of innovative solutions. The role involves working closely with stakeholders in the marketing and sales teams to identify ideal customers for engagement, coordinating customer participation in events, and facilitating the creation of customer reference assets."

RESPONSIBILITIES

—

• Set strategy and vision for the implementation of our customer reference program in SEA and as the external contact for the company customers.
• Identify and nurture a pool of satisfied customers willing to participate in marketing activities, including case studies, testimonials, webinars, and events.
• Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs and strategy for customer assets.
• Coordinate customer speaking opportunities, including webinars, conferences, and industry events, to highlight our brand’s impact through authentic customer advocacy.
• Work directly with customers to capture their experiences, success metrics, and insights, crafting compelling narratives and case studies to be used across sales and marketing channels.
• Foster long-term relationships with referenceable customers, ensuring their ongoing engagement and satisfaction with the reference process.
• Measure the effectiveness of the customer reference program by tracking metrics such as engagement, lead generation impact, and sales influence, using insights to refine strategies.

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent practical experience - MBA degree a plus.
• 5 years experience in business-to-business (B2B) marketing or developer marketing channels such as content, event and community marketing, direct emails and social media.
• Ability to speak and write in English fluently
• Strong stakeholder management
• Project management skills and experience including websites, social media, reporting and managing vendors and agencies for content creation and review.
• Have agency experience, particularly in customer success, sales, PR, analytics and customer advocacy.

Responsibilities:

Software Technical Services:

1. System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
2. Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
3. User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
4. Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

Hardware Maintenance Content

1. Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
2. Detection, localization, and troubleshooting of hardware faults；
3. Providing hardware repair and delivery services；
4. Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
5. Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
6. Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

Network Issues

1. Terminal network connections；
2. Terminal network troubleshooting；
3. Network connections and troubleshooting from switches to terminals；

Helpdesk Service Content

1. Handle tickets assigned by the Call Center and complete them on time；
2. Address other Helpdesk tasks as per the client’s work arrangements；

Basic Requirements

1. Physically healthy and passed health examinations；
2. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
3. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
4. Familiar with the configuration of various application software；
5. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
6. Good customer communication skills and the ability to plan and organize work.

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Providing administrative support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related documents
• Sales order follow up and liaise with internal departments to ensure smooth delivery

Requirements:

• Meticulous, detail-oriented and strong in administrative processes (Fresh graduates are welcome to apply)
• Internship admin experience will be a strong advantage
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

1. Software Technical Services:

• System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
• Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
• User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
• Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

2. Hardware Maintenance Content

• Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
• Detection, localization, and troubleshooting of hardware faults；
• Providing hardware repair and delivery services；
• Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
• Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
• Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

3. Network Issues

• Terminal network connections；
• Terminal network troubleshooting；
• Network connections and troubleshooting from switches to terminals；

4. Helpdesk Service Content

• Handle tickets assigned by the Call Center and complete them on time；
• Address other Helpdesk tasks as per the client’s work arrangements；

Requirements:

In addition to meeting the provisions of the main agreement, the basic requirements for Party B’s IT technical service personnel are as follows：

1. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
2. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
3. Familiar with the configuration of various application software；
4. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
5. Have basic communication skills in both Chinese and English, to support and maintain Chinese and English versions of operating systems and software systems.
6. Have good customer communication skills and the ability to plan and organize work.

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,500 SGD to 4,500 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchaserequisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• GCE ‘N’/’O’ Level with at least 6 - 7 years of related working experiences.
• Diploma holder preferably in Business Administration or other relevant with at least 4 - 5 years of related working experiences.
• Degree holder preferably in Business Administration or other relevant with 3-4 years of related working experiences.
• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Job Description:

Duties and responsibilities will focus on Sales and Customer Service functions, entailing but not restricted to the following tasks:

• Prompt processing of Sales Quotations, Customer Purchase orders in ERP system;
• Preparation of commercial documentation for deliveries/collections and logistical arrangements with customers and transportation company;
• Supporting Sales team in co-ordination with customers with regards to queries, updates of repair status, checking on parts availability and complaints;
• Monitor and management of customers’ stock levels:

1. Prompt request for parts/units from customers for our internal repair jobs queuing and planning;
2. Requesting top-ups when stock levels are running low or fully depleted;
3. Requesting purchase orders for stocks which have reached low levels but still pending for POs

• Monitoring of Purchase Orders availability in customers’ portals;
• Accurate and timely data input/update of internal records in ERP system;
• Customers site visits will be required during special occasions;
• Participation in local and overseas Tradeshows if required

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:

• Perform servicing of chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchase requisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Responsibilities:

• Provide Technical Support for Products.
• Responsible for the day-to-day planning, management and control of multiple projects.
• Maintain coordination with customers regarding technical matters and developments.
• Created numerous solutions while in the field, using local resources to resolve problems adapted or implemented by engineering.
• Developed a consistent track record for the resolution of escalated customer service issues not resolved by other FSTs.
• Consistently exceeded inventory management matrix goals for personal and team inventory.
• Complete On-Site Diagnostics and Service Calls.
• When issues cannot be resolved over the phone, service technicians respond to issues in person. They discuss problems with clients, perform diagnostic tests on equipment or computer systems, work to resolve problems and ensure that products are working properly.
• Perform Preventative Maintenance.

Requirements:

• A Diploma/vocational training certificate in engineering is the main requirement (Electrical & Electronic or Mechanical Engineering).

• Working experience ranging from 2-5 years

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

• 2 headcounts (one for engineer, one for customer service cum technical staff)
• Monday to Friday 8.45am to 5.45pm
• Japanese MNC
• Global leader in the development, manufacture, and sale of motors and automation equipment
• Benefit: Mobile Phone + Transport (claim basis)

Job Description

• Handle customer enquiry & suggesting solution based on customer’s requirement
• To build and maintain good rapport/relationship with existing customers
• Filter potential customer
• Understand AC/BL/ST/ACT product knowledge
• Provide Technical seminar for local & overseas customers
• Handle customer’s technical enquiries, field service & setup support
• Understand AZ network product together with PLC (if possible)
• Provide network setup support to customers

Requirements

• Proficient in Microsoft Word, Excel, PowerPoint
• Good communication skill, warm hospitality, work attitude
• Able to accept new challenges
• Willing to learn new technical contents
• Good negotiation skill
• Able to work independently

Education requirements

• Degree or Diploma in Electronic Electrical Engineering (EEE) or any related Engineering course of study
• Simple trouble shooting skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

We are looking for a Senior Customer Service Executive to our office in Singapore, who can work independently as well as in a team.

As Snr. Customer Service Executive, you will have an outgoing and driving role with a broad interface both within the company as well as with customers and suppliers. Your most important task will be to work with domestic and overseas clients and intercompany including the global organization and provide excellent service for all shipments assigned to you.

The job:

• Manage shipping documentation formalities
• Ensure proper and timely billing / closing of all job files.
• Coordinate day to day operations and transactions for freight forwarding and other related activities
• Manage data entries in-house system
• Coordinate with various suppliers.
• Provide rate to interco whenever neccessary
• Assist for rate sourcing with various carriers whenever necessary

Join us if you..

• Have minimum 5-10 years’ experience in freight forwarding or Logistics Industry
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office
• Ability to work independently
• DGR trained and OOG Cargo experience will be an advantage

To be successful you will have a proven track record and genuine freight forwarding experience as this is essential to the role.

Good reasons to join:

You will be joining a leading company in the forwarding and logistics industry with the clear ambition to further strengthen and expand our position in the market. This newly created position gives you a great opportunity to help develop new clients from early stages of development.

We live and work according to our values, to get a bit better tomorrow than we are today. This is something that the whole company breathes out. We work to promote a culture where "respect, integrity, entrepreneurship and fun" are part of our common everyday life, and expand our DNA - but also the way we communicate with our customers and colleagues.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

RESPONSIBILITIES:

1. Spend ample time in lobby to welcome and solicit guests for feedback.

2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.

3. Resolve guests complaints to their satisfaction.

4. Patrol with Security the hotel premises to ensure orderliness.

5. Responsible for the Guest Service Manager float and currency exchange.

6. Process 3rd party charges such as credit card charges.

7. Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

8. Walk VIP guests and bridal couple to the guestroom.

9. Complete Daily Duty Manager log after each shift.

10. Prepare Guest incident report

11. Keep informed on all current matters and maintain complete and readily accessible files and records

necessary for effective operation.
12. Maintain close liaison with all other departments to ensure 100% guests satisfaction.

13. Attend Department meetings and other meetings as required.

14. Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate

activities, any problems and/or special information.

15. Conduct OJT (On-the-Job) training for new and existing Associates on duty.

16. Conduct performance appraisals for Associates and manage their performance by coaching and training them

in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets