Total 1,641 Customer Service job vacancies in D15 Katong, Joo Chiat, Amber Road

The Community Nurse (Home Care) is responsible for planning; coordinating, directing and evaluating the patient care services and provides supervision serving as the vital link between the vision of CWA and a team of Community Caregivers (CCGs). It served as the unit-based delivery of effective, cost-efficient high quality patient care. It also includes providing quality care to clients under the Home Monitoring System.

The Community Nurse (Home Care) is also responsible for managing and assist in providing direct patient care through care management, assessment, providing home personal care services, nursing procedures and evaluation of nursing care to meet the needs of the seniors, including educating patients & families and caregiver training.

The Community Nurse (Home Care) needs to assist the Registered Nurse in the delivery of required and optimal level of healthcare services to clients at home.

DUTIES AND RESPONSIBILITIES

1) Home Personal Care (HPC)

a) Patient Care

· Assess, plan, implement and evaluate patients’ needs

· Provide management, scheduling and supervision a team of Community Caregivers (CCGs) and in-house training of CCGs

· Development, implementation and review of clients’ home care plans

· Facilitate patient flow and patient education

· Refer patients for further care or services, when necessary

· Serve as a clinical resource person for CWA and CCGs

· Provide home personal care services (similarly to the CCGs) if needed

· Provide direct home nursing care and procedures

· Contributes to patients’ assessments and care plan reviews under the supervision of a Registered Nurse (RN)

· Conduct home and hospital visits

· Ensure level of standard in patient care

· Ensure quality standards and up-to-date healthcare trend

2) Digital Health/Care Programme

· Work with management to roll out new health/care programmes for clients

· Content and process expert if customization needed.

· Provide training to seniors/CCGs

· Ensure programme/systems are rolled out successfully

3) Administration and Reports

· Plan and co-ordinate the recruitment, and retention of CCGs, inclusive of CCGs engagement programmes

· Development and co-ordination of training for CCGs

· Planning of CCGs roster, deployment of CCGs, as well as provide in-service training for CCGs, whenever necessary

· Ensure smooth daily operation flow

· Development and review/revise of Home Personal Care and CCGs Standard of Operations (SOPs) manual when necessary

· Handle administration work and reports:

- Manage and maintain clients/cases database and communications.

- Supervise the maintenance of CCG records, time sheets, medical treatments, SBAR and related services

- Handling of client’s Service Contract and collection of payment

- Handling of CCGs’ Contract and mass briefing / interview

- To prepare weekly/monthly activity and statistic reports

- Preparation and submission of patients’ subvention to MOH/AIC

- HPC, Outreach Programme reports and statistics, including Home Monitor System

- Conducting of surveys to ensure service quality, when necessary

· Provide administrative and support to other staff members in programmes and coverage.

4) Other Duties

· Assist and support all ad-hoc events organised by CWA and/or third party organisers when assigned, and assist in any other events of the CWA which may be held in the evenings and possibly on Saturdays, Sundays and Public Holidays.

· Any duties that may be assigned from time to time

Requirement criteria:

• Candidate must possess NITEC in Nursing.
• SNB Registered
• At least 1 year of working experience in the related field is an advantage
• Demonstrate good communications and people engagement skills
• Good working attitude and ability to work in a team
• Good communication and interpersonal skills

• German MNC with Leading technologies, innovative products and applications
• Leader in aerodynamic elements, focused on Green Technology
• Wide presence regionally

Description

• Manage local Accounts/ Key Accounts for assigned sector
• Review customers’ requirements and discuss/ recommend specialised applications/ solutions
• Handle products proposals, presentations for customers
• Build relationship with client base, visit clients, be savvy with happenings on the ground, strive to expand clientele over time
• Work closely with internal stakeholders for customisation or development of specific requirements from customers
• Handle any follow-up or feedback from customers

Requirements

• Tertiary education (Diploma/ Degree) in Engineering, preferably in Mechanical/ Electrical/ Mechatronics discipline
• Candidates with required educational background but no Client Support Engineer experience will be considered as training will be provided for company’s specialised technology in their applications/ products
• Engineers with client service experience is an advantage

R23116337

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

The Community Nurse (Home Care) is responsible for planning; coordinating, directing and evaluating the patient care services and provides supervision serving as the vital link between the vision of CWA and a team of Community Caregivers (CCGs). It served as the unit-based delivery of effective, cost-efficient high quality patient care. It also includes providing quality care to clients under the Home Monitoring System.

The Community Nurse (Home Care) is also responsible for managing and providing direct patient care through care management, assessment, providing home personal care services, nursing procedures and evaluation of nursing care to meet the needs of the patients, including educating patients & families and caregiver training.

DUTIES AND RESPONSIBILITIES

1) Home Personal Care (HPC)

a) Patient Care

· Assess, plan, implement and evaluate patients’ needs

· Provide management and supervision to a team of Community Caregivers (CCGs) and in-house training of CCGs

· Development, implementation and review of clients’ home care plans

· Facilitate patient flow and patient education

· Refer patients for further care or services, when necessary

· Serve as a clinical resource person for CWA and CCGs

· Provide direct home nursing care and procedures

· Conduct home and hospital visits

· Ensure level of standard in patient care

· Ensure quality standards and up-to-date healthcare trend

b) Expansion of HPC Service (Business Model)

· To plan and assist in the development of the HPC service targeting both subsidized and non-subsidized clienteles

· Ensure new programme/projects are rolled out successfully to Clients/CCGs

· Work with various internal depts to achieve the HPC’s team goals.

· Conducting of surveys to ensure service quality, when necessary

2) Community Outreach Programme

· There will be community outreach programmes that will requires HPC’s team support.

· Be part of the team player to ensure programme(s) objectives are met.

3) Digtial Health/Care Programme(s)

· Roll out new initiated care management programme(s) to clients

· To assist, plan and co-ordinate such Programmestargeting both subsidized and non-subsidized clienteles

· Conducting of surveys to ensure service quality, when necessary

4) Administration and Reports

· Plan and co-ordinate the recruitment, and retention of CCGs, inclusive of CCGs engagement programmes

· Development and co-ordination of training for CCGs

· Planning of CCGs roster, deployment of CCGs, as well as provide in-service training for CCGs, whenever necessary

· Manage 3-party and their CCGs resource needed to support CWA’s HPC operations.

· Ensure smooth daily operation flow

· Development and review/revise of Home Personal Care and CCGs Standard of Operations (SOPs) manual regularly

· Handle administration work and reports:

- Manage and maintain clients/cases database and communications.

- Supervise the maintenance of CCG records, time sheets, medical treatments, SBAR and related services

- Handling of client’s Service Contract and collection of payment

- Handling of CCGs’ Contract and mass briefing / interview

- To prepare weekly/monthly activity and statistic reports

- Preparation and submission of patients’ subvention to MOH/AIC

- HPC, Outreach Programme reports and statistics, including Home Monitor System

· Provide administrative and support to other staff members in programmes and coverage.

5) Other Duties

· Assist and support all ad-hoc events organised by CWA and/or third party organisers when assigned, and assist in any other events of the CWA which may be held in the evenings and possibly on Saturdays, Sundays and Public Holidays.

· Any duties that may be assigned from time to time

Requirements criteria:

• Registered Nurse with the Singapore Nursing Board
• Degree or Diploma in Nursing
• Minimum 3 to 5 years working experience with at least 1 year working in community nursing setting is an advantage
• Possess good communication and interpersonal skills
• Good team player and also able to work independently
• Able to make clinical judgements regarding client care with minimal guidance.

Responsible for proactively soliciting and managing group with meeting/catering opportunities with significant revenue potential. Managing group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over to the Event Management team properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

• High school diploma; 2 years’ experience in the sales and marketing, guest services, front desk or related professional area. OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK SALES ACTIVITIES

Understanding Market Opportunities & Driving Revenue:

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the Group Sales.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events.

Maximizes revenue by upselling packages and creative food and beverage:

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service:

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.

Executes brand’s Customer Service Standards and property’s Brand Standards:

• Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships:

• Works collaboratively with off-property sales channels (e.g., Group Sales, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff.

Additional Responsibilities:

• Utilizes intranet for resources and information. Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

招聘全职华文老师

欢迎希望从事华文教育的朋友们加入新加坡金字品牌的汪老师学园的行列，我们华文补习学校的总部位于东海岸路（East Coast Road）近马琳百列中心，武吉知马分校位于武吉知马路（Dunearn Road），宏茂桥分校在宏茂桥中心的 Jubilee Square ，后港分校位于后港91街（Hougang 1 Mall), 义顺分校在义顺环路近义顺第四大道的 Wisteria Mall，淡滨尼分校位于淡滨尼中心的Tampines Plaza 1, 裕廊东校区位于Jurong Gateway Road，实龙岗校区位于NEX，榜鹅校区位于Northshore Plaza，金文泰校区位于321 Clementi, Dairy Farm校区位于 Dairy Farm Mall.

具体薪资取决于学历，经验和面试表现。

基本要求

• 有爱心，喜欢和孩子交流
• 喜欢教学工作
• 有责任心
• 师范、中文专业、大专、本科或以上学历、有相应的教学经验

工作范围

• 按照教材授课
• 上课前需备课
• 批改学生作业

正常工作时间

• 每周44小时
• 周六、周日需要工作
• 公共假期在周末需要工作

周休时间

• 周一休息

员工福利

• 全职员工享有保险补贴，年假，病假补贴，表现奖金以及加薪

如果您的基本条件符合我们的要求，我们将通过电话邀请您前来面谈。

Hiring Full-Time Mandarin Language Teacher (Primary or Secondary Level)

We welcome applicants who have a passion for Mandarin language teaching to join us at Wang Learning Centre, a winner of the Singapore Prestige Brands Awards 2019. Our centres are located across Singapore, including East Coast, Bukit Timah, Ang Mo Kio, Hougang, Yishun, Tampines, Jurong East, Serangoon, Punggol, and Clementi.

Basic Requirements

• Kind-hearted and love to deal with children
• Passion for teaching
• Strong sense of responsibility
• Diploma, Bachelors or Masters degrees

Job Scope

• Conduct classes based on lesson plans
• Pre-class preparation
• Grading of student's homework
• Perform quality checks on course materials

Normal Working hours

• 44 hours work week, have to work on weekends

Off-days

• Monday

Staff Welfare

• All staff enjoys insurance and medical subsidy, annual leaves, medical leaves, performance bonus and pay increments.

If your profile meets our requirements, we will contact you to share more details.

Note:

We are hiring a teacher who needs to teach the Mandarin language, which is why the keywords need to be present in our post. We adhere to TAFEP guidelines.

Assist the team with sales and reservations.

Accurate data input and administration work.

Familiarity with CRM leads management software and PMS.

Strong Microsoft Excel Skills.

Timely and proactive respond to request on room availability.

Good in interpersonal, communication and relationship skills.

EA Licence No. 16C7962

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

Job Description & Requirements

We are looking for 3 pax part timers for the month of Ramadhan.

Job Function

• Data entry
• Basic filing

Requirement

• Familiar with MS Office applications
• Able to commit for 3 months

Work Schedule

Monday to Friday - 9am to 6pm

$10/hr

Location

PERTAPIS Head Office - Blk 1 Joo Chiat Rd, #04-1001, Singapore 420001

**Candidate should be able to start immediately.

**Only shortlisted candidates will be notified.

RESPONSIBILITY

· Verify invoices, payment requests and reimbursement claims

· Process the payment of invoices and reimbursement claims in accordance to internal procedures and in compliance with accounting/tax regulations

· Ensure accuracy in data entry and AP processing meeting the month-end closing schedule

· Handle enquires from vendors

· Sort incoming mails and download invoices from e-portal

· Perform outlet monthly sales agreement audit

· Process Intercompany recharges

· Perform vendor statement reconciliations

· Liaise with other departments for document supports, etc

· Any other duties/projects/tasks assigned to the Employee from time to time

Requirements:

• Min. a Diploma in Accountancy or equivalent
• At least 2 years of relevant working experience in AR/AP/full-sets accounts
• Knowledge of financial reporting standards, tax regulations and industry legislation
• Proficiency in Microsoft Excel
• Meticulous and possess good analytical skills
• Detail-oriented with a high level of accuracy in work
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities
• Able to participate in training sessions, presentations, and meetings.

Job scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

• Receptionist duties: patient registration, taking down patient records, cashier duties
• Dispensing of medication: preparing patients' TCM medicine (herbal medicine powder) according to prescription
• Perform tuina massage, cupping and guasha services
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Handling paperwork and admin duties
• Clinic maintenance
• Fluent in Mandarin Chinese required
• Able to work on weekends and public holidays
• Able to work and stand for long hours

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

1. Strong Microsoft Excel Skills and experience with CRM leads management software.
2. Manage all call enquiries and provide data of the property management system to check room availabilities and and amenities.
3. To ensure high level of customer satisfaction by providing exceptional customer service.

EA Licence No. 16C7962

Installation, commissioning and provide user training.

· Attend service calls and provide on-site technical support.

· Maintain coordination with customers regarding technical matters and developments.

· Prepare detailed technical service reports for every job performed.

· Travel overseas for job assignment or training.

· To provide technical service and maintenance work for projects as well as existing customers

Any ad hoc duties assigned by Superior.

· Carry out basic troubleshooting, minor repair on customer equipment.

· To install, service, support, upgrade and maintain equipment.

· Understand system parameters and interactions to allow process development and electro-mechanical troubleshooting on the equipment.

· To perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs and adjustments.

· To support the team in meeting customers’ expectations and company’s expectations.

· To write technical reports and handle specific jigs during service jobs.

Requirements :

• Professional Certificate, Diploma in Mechanical/ Electrical/ Electronic Engineering, or relevant discipline.
• Preferably with technical/hands-on experience.
• Good command in English plus other lanuage - to liaise with multilingual associates.
• Flexible, responsive, and able to work long and irregular hours if required.
• Able to work independently as well as in a team-based environment.
• Possess a high level of integrity, a self-motivated personality and a willing to learn attitude.
• Willing to travel overseas india and other branch of the company

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours: 12hour shift (4-3-3-4 work schedule)

Job Summary:

As the After Sales Manager at LANDI, you will play a pivotal role in enhancing our after-sales service and warranty policies. You will be responsible for building and managing a robust after-sales network, supporting our customers locally, and optimizing processes to support our mission of improving the overall operations department. Your efforts will contribute to ensuring customer satisfaction and the long-term success of LANDI’s products and services.

Key Responsibilities:

1. After Sales Network Development:

• Build and expand a comprehensive after-sales network to ensure timely support for LANDI's warranty policy.
• Establish and manage relationships with service partners and authorized service centers.

2. Quality Issue Management:

• Lead efforts to identify and resolve quality issues in LANDI's products or services.
• Collaborate with cross-functional teams to investigate and address customer complaints and feedback.

3. Process Optimization:

• Assess and optimize after-sales processes, including repair and replacement procedures, spare part supply to increase efficiency and reduce turnaround time.
• Implement best practices to enhance the overall customer experience.

4. Training and Development:

• Provide training and guidance to the after-sales service partners on Landi's warranty policy and quality standards.
• Ensure that the team is well-equipped to deliver high-quality service.

5. Data Analysis and Reporting:

• Utilize data and customer feedback to identify trends and areas for improvement in after-sales service.
• Generate regular reports and present findings to the management.

6. Cross-Functional Collaboration:

• Collaborate closely with various departments, including product development, customer support, and procurement, to drive continuous improvement and alignment with organizational goals.

7. Warranty Policy Implementation:

• Ensure that Land's warranty policy is effectively implemented and communicated to customers and service partners.
• Oversee warranty claims and returns processes to meet customer expectations.

8. Catalogue and Part Number Management:

• Oversee the management of the complete product catalog.
• Responsible for the creation and maintenance of part numbers for all products.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus.
• Proven experience in after-sales management, quality assurance, or operations management.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Excellent communication and leadership abilities.
• Familiarity with warranty policies and customer service best practices.
• Ability to work collaboratively in a cross-functional environment.
• Process optimization and project management skills are advantageous.
• Proficiency in English is necessary, with knowledge of Chinese or French being advantageous for effective communication with stakeholders.

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Installation, commissioning and provide user training.

· Attend service calls and provide on-site technical support.

· Maintain coordination with customers regarding technical matters and developments.

· Prepare detailed technical service reports for every job performed.

· Travel overseas for job assignment or training.

· To provide technical service and maintenance work for projects as well as existing customers

Any ad hoc duties assigned by Superior.

· Carry out basic troubleshooting, minor repair on customer equipment.

· To install, service, support, upgrade and maintain equipment.

· Understand system parameters and interactions to allow process development and electro-mechanical troubleshooting on the equipment.

· To perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs and adjustments.

· To support the team in meeting customers’ expectations and company’s expectations.

· To write technical reports and handle specific jigs during service jobs.

Requirements :

• Professional Certificate, Diploma in Mechanical/ Electrical/ Electronic Engineering, or relevant discipline.
• Preferably with technical/hands-on experience.
• Good command in English plus other lanuage - to liaise with multilingual associates.
• Flexible, responsive, and able to work long and irregular hours if required.
• Able to work independently as well as in a team-based environment.
• Possess a high level of integrity, a self-motivated personality and a willing to learn attitude.
• Willing to travel overseas india and other branch of the company

JOB MISSION

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by our regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

· Support day to day IT operations (e.g. printer setup / troubleshooting end user applications)

· IT End user support helpdesk

· Google workspace administration / ensuring smooth operation of End User accounts

· Responsible for maintaining and administering Sub Systems

· Produce quality HTML5 CSS templates

· Provide Graphical User Interface designs (UXD) for internal Sub Systems

· Able to time-manage multiple projects

Job Requirements

· Diploma or higher in Front-end development or equivalent IT related field.

· Knowledge in troubleshooting end user applications e.g. MS word / excel / outlook / Gmail web interface / google drive interface.

· Knowledge in google workspace admin console is a plus

· Relevant Help Desk Service level experience

· Relevant HTML5 CSS Front-end development experience

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Projects Portfolio Support

Job Requisition Number: JR24241

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

l The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

l We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

l Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

l Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

l Organize and track the pipeline, capturing data on readiness for approval and other relevant data

l Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

l Maintain and update GRCTO projects approval data and dashboard

l Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

l Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

l Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

l Organize the provision of the current pipeline decks for review by the GRCTO leadership

l Support the Pipeline education & training needs for the GRCTO teams

l Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

l Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

l Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

l Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

l Good sense of risk & issue management, and escalation management

l Able to produce structured and effective presentations

l Proficient in creating presentations using the Microsoft suite of software

l Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

l Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

l Excellent written and verbal communication skills

l Comfortable with engaging senior management.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Enjoy meeting people and has a friendly servicing attitude. Interacting with customers assisting them with QR ordering, introducing dishes, cashiering and table service. Allocating seats and attending to customers needs. We are a bistro located in Middle Road. Afternoon or night shifts available. Part time, temporary, full time available..