Total 23,368 Customer Service job vacancies in Islandwide

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' / NITEC
• No exp needed - training provided

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Efficiently install, configure, and troubleshoot a range of hardware, including printers, computers, projectors, and IT peripherals, ensuring smooth operation throughout the organization.
• Resolve network connectivity issues and software application challenges promptly, ensuring seamless operations of essential tools like Microsoft Office, HR and Accounts Software, and Adobe suites.
• Cultivate strong partnerships with IT vendors, facilitating hassle-free maintenance and timely software license renewals to uphold operational efficiency.
• Streamline procurement processes by liaising with vendors to negotiate purchases of essential office equipment and software, optimizing resources and enhancing productivity.
• Uphold the organization's digital security through meticulous management of IT security measures, including antivirus maintenance and robust data backup protocols.
• Spearhead the setup of LAN networks and IP address allocation, contributing to a well-connected and efficient workplace environment.
• Provide timely and effective helpdesk support to all users, ensuring minimal disruption to their workflow and maximizing productivity.
• Facilitate seamless onboarding processes by setting up new PCs and notebooks, including personalized email configurations and mailbox setups.
• Contribute to workplace safety and security by assisting in the setup of CCTV systems throughout office premises.
• Stay updated with technological advancements, continuously refining knowledge of the latest operating systems and network protocols.
• Support the organization's success by performing diverse IT-related tasks, including website updates and meticulous inventory management.
• Adapt to evolving needs by embracing ad-hoc duties as assigned, demonstrating flexibility and commitment to the team's objectives.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Reporting to the Community Eye team lead, an Assistant Coordinator is an ancillary staff who is responsible to work in collaboration with Optometrists and Coordinators to provide assistance in clinical, administrative and technical duties, to ensure continuity of patient care in their aural rehabilitation process.

Requirements:

• Min Diploma in any Healthcare Relevant Discipline
• Any Prior experience will be advantageous.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive Assistant

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd E

A License No. 99C4599

新加坡高級日式燒肉餐廳

Singapore Japanese Fine Dinning Yakiniku Restaurant

- 儲備幹部 Management Trainee

綜合薪水Salary: $2500 - $3300

大學畢業 Degree Holder

- 外場 服務員Server / 領班Captain / 副經理Assistant Manager

- 廚房 肉台師傅 Butcher / 沾板師傅 Chopper (有肉台或沾板經驗Experience of Butcher)

綜合薪水 Salary: $2800 - $4000

Working Day :

5 working day per week, 2pm to 12am

Working Location :

Bugis / Tanjong Pagar

需有和牛或相關高級燒肉餐廳經驗

包吃，公司提供培訓，要會英文，生日禮金，每月公司聚餐，年假，醫療補貼 等...

有興趣發簡歷至

whatsapp +65 82778319

Job Choices Solution Pte. Ltd EA No. 24C2254

ob Overview: The Digital Service Officer plays a pivotal role in the digital operations aspect of facility management, focusing primarily on managing the Computerized Maintenance Management System (CMMS) and overseeing data management tasks associated with the maintenance and repair operations within a commercial property setting.

Responsibilities and Duties:

• Oversee and manage the CMMS, ensuring efficient operation and utilization of the digital system for property maintenance.
• Perform routine checks on the CMMS to ensure that all data is accurate and up to date.
• Prioritize and respond to requests for technical support related to CMMS and other digital service systems.
• Handle data management related to facility management, including tracking performance metrics and analyzing system reports.
• Collaborate with IT and software vendors to troubleshoot any software issues and optimize system performance.
• Assist with the development of digital roadmaps to enhance the efficiency of facility management operations.
• Provide training and guidance to staff on the effective use of digital systems within the facility management domain.
• Audit and inspect digital systems regularly to identify any potential improvements or upgrades.
• Liaise with contractors or vendors for any system enhancements or integrations.
• Prepare and present reports on system performance and suggest recommendations for strategic improvements.
• work with the Client and Management to ensure that all digital services provided for, including but not limited to, data interface and exchange between the client’s and FM’s systems and platforms, on-boarding asset data & records to FM’s systems, periodic reporting and tracking of performance, trend analysis, etc is properly deployed, implemented, used, in operating condition, further developed
• Work with the Client to ensure the FM’s users transactions & data input are carried out in a timely and accurate manner, including performing outstanding case or data clean-up with the users periodically.

Qualifications:

• A degree or diploma with minimum of 3 years experience in a facility management role with a strong focus on digital services management.
• Proven experience with Computerized Maintenance Management Systems (CMMS) and other digital operational management software.
• Proficiency in Microsoft Office Suite and other relevant technology tools.
• Excellent organizational skills and the ability to manage multiple tasks efficiently.
• Strong communication skills, with the ability to convey technical information to non-technical stakeholders.
• An independent thinker with the ability to solve complex problems effectively.
• A proactive, positive attitude and the ability to maintain composure in stressful situations.
• Keen knowledge in cloud services and architecture, computer language and system architecture development to aid development and troubleshooting of both current and future systems
• 
  

What JLL Offers:

• An entrepreneurial and inclusive work environment.
• Opportunities to unlock your full potential through dedicated programs.
• A competitive pay and benefits package to empower your ambitions.

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2400 -$2800
• Duration: 5 years contract (Extendable)
• Mon- Fri 8.30am to 6.00pm

Responsibilities

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group has recently acquired a new building to set up the 8th branch in the next few months. Coupled with expansion of existing branches, Storefriendly plans to expand by more than 30% in 2024. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Job Scope

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required
• No shift hours - suitable for candidates who value work-life balance.
• Company will consider posting to most convenient branch for candidate.
• Attractive allowances and performance incentives based on achievement of KPIs.
• Company structure facilitates career progression and job specialisation.

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

The Opportunity:

1. Permanent Role | North/West
2. Working hours: 44 hours
4. Basic up to $3000 + AWS + VB

Our client brings together innovative expertise, they manufacture machines, plants, and solutions for various industries. They are looking for an after sales support to join their team. You will be assisting with the admin tasks and following up with customers.

The Job:

• Assisting with sending out quotations/invoices to customers
• Managing existing customers and handling enquiries
• Following up with customers and supporting sales team
• Handling enquiries through phone calls/emails

The Talent:

• Minimum Nitec with 1 year of admin/customer service experience (any industries)
• Open to diploma graduates without experience
• Good communcation skills
• Keen to learn

Next Steps:

• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Location: Central, West, & East

Work Schedule:

• 5 days a week
• 44 hours per week (Overtime payable)

Annual Leave:

• 14 days

Additional Benefits:

• $80 monthly performance incentive (Terms & Conditions apply)
• Profit sharing incentive
• Variable performance bonus
• 2 staff meals provided

Responsibilities:

Daily Operations:

• Ensure smooth operations from opening to closing.
• Efficiently manage order processing.
• Maintain table setup and cleanliness standards.

Cashiering:

• Handle basic cashiering tasks efficiently.

Service Standards:

• Uphold the department's high service standards.

Guest Relations:

• Address guest complaints effectively.
• Escalate issues when necessary.

Post-service Cleanliness:

• Maintain cleanliness within your designated section.

Team Collaboration:

• Work closely with various staff to ensure smooth operations.
• Enhance guest satisfaction through effective teamwork.

Additional Duties:

• Perform tasks assigned by the outlet manager.

Why Join Us?

• Be an essential part of our dynamic team dedicated to delivering exceptional experiences.
• Embark on a rewarding journey in the hospitality industry!

EA License 22C1383

EA Personnel R22110043

AWS + PB (Good Bonus & Benefits)

Medical & Dental Benefits

14AL + 6FCL + 1WL

Preschools Islandwide Singapore

Job Description:

You will be part of a supportive team and management to achieve your responsibilities as an educarer. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events.

Job Responsibilities:

• Curriculum planning and execution of engaging activities in a Respectful, Responsive and Reciprocal manner.
• Create a nurturing environment that is safe, joyful and conducive for learning as well as ensure the delivery of age-appropriate activities and lessons.
• Provide timely routine care to meet the needs of the infants.

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY) – EY1/EY2
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skills would be an added advantage

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Telegram Handle: Preschool Jobs Singapore
Facebook Page: Preschool/Childcare Jobs in Singapore

Job Description:

• Provide service to the patient, non clinical matters mainly, from registration to the payment, more on admin duties .
• Follow up with patients as another mode of customer service, for their feedback and reviews.

Job Requirements:

• Min Diploma
• A team player with excellent interpersonal skills
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are looking for contract Patient Service Associate (PSA) to be outsourced to our clients from the healthcare industry.

Job Description:

• Responsible for patient registration, appointment scheduling, and front desk operations, including billing and payments.
• Assist patients with inquiries, guide them through the healthcare system, and maintain medical records in compliance with regulations.
• Collaborate with healthcare staff to facilitate patient care and provide excellent customer service to ensure positive patient experiences.

Requirements:

• Minimum ‘N’ / ‘O’ Levels / Nitec / Diploma
• Candidates without healthcare experiences are welcome to apply as training will be provided.

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Brief

The Company is a mid-sized organization with a headcount of about 150 employees. It has been operating in secured data handling space over the last 25 years and has expanded into new digital services to serve its customers. The Company is looking for an experienced Head of Digital Services to grow and manage the digital service business.

The successful candidate needs to have an entrepreneurial mindset, excellent leadership skills and a hands-on attitude. The ideal candidate is expected to (i) grow the digital service business of the Company; (ii) work with partners and government agencies; (iii) manage the operations of the digital service business; and (iv) manage the marketing and customer outreach activities of the digital service business.

Responsibilities

• Acquire new customers, maintain existing customers and manage client relationships (new and existing)
• Build and maintain profitable partnerships with key external partners
• Work closely with internal stakeholders to meet customer requirements and to enhance the existing suite of services and products within the digital service business
• Understand, translate and map customers’ business and functional requirements to product offerings and assist customers in evaluating its benefits and value
• Manage the day-to-day operations of the digital service business
• Deliver customer presentations and attend sales meetings and partner conferences
• Monitor the performance of the digital service business activities using key metrics and prepare reports for senior management
• Assist in setting financial targets and budget development and monitoring
• Develop and implement digital strategies according to company goals and objectives, with the aim of driving revenue growth for the organisation
• Conduct market research and analysis to create detailed business plans on digital business opportunities (expansion, business development etc.)

Requirements

• Proven experience as a business leader or other relevant role
• Proven experience in sales and/or marketing and managing relationships with key clients
• Good operational experience in managing business and operational processes
• Good knowledge of performance reporting and financial/budgeting processes
• Excellent organizational, leadership and management skills
• Outstanding communication and interpersonal abilities
• Degree in business administration, finance or relevant field

• Well Established Company
• Basic $2800 - $3800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Repair & maintenance of cleaning equipment, e.g. road sweepers, ride-on auto-scrubbers etc.
• To perform troubleshooting on various electrical circuitry
• Any ad hoc duties as assigned

Job Requirements:

• Possess Nitec/Diploma in Electrical and Electronic or Mechatronics Engineering or relevant qualification
• Possess knowledge and or experience in AC DC motors, understand single-phase & three-phase, hydraulic system, lead acid battery will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

AWS + PB (Good Bonus & Benefits)

Medical & Dental Benefits

14AL + 6FCL + 1WL

Toa Payoh

Job Description:

You will be part of a supportive team and management to achieve your responsibilities as an educarer. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events.

Job Responsibilities:

• Curriculum planning and execution of engaging activities in a Respectful, Responsive and Reciprocal manner.
• Create a nurturing environment that is safe, joyful and conducive for learning as well as ensure the delivery of age-appropriate activities and lessons.
• Provide timely routine care to meet the needs of the infants.

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY) – EY1/EY2
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skills would be an added advantage

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Telegram Handle: Preschool Jobs Singapore
Facebook Page: Preschool/Childcare Jobs in Singapore

Job Description:

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.

• Greetings and registrations of customer upon arrival.

• provide consultations to clients before and after their treatments.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

• Well Established Company
• Basic $2500 - $3000 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Handle debt collection for service department customers.
• Assist General Manager in the development of the Preventative Maintenance business.
• Provide technical advice to potential customers regarding servicing of the Company’s products.
• Prepare quotations for supply, repair, and installation of products.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Effectively negotiate and resolve any disputes.
• Ensure invoice is prepared in a timely manner.
• Comply to Company policies.

Job Requirement:

• Good interpersonal and communication skill
• With related experience in managerial role
• Ability to coordinate in paperwork / reporting preparation
• Ability to cross sell company products and services
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Our client is one of the leader in the SAAS industry, they are hiring a sale support to join the team.

Location: Central

Salary up to $3500

Contract Role

• As a Contract Specialist, you are required to provide superior internal knowledge and guidance for a region of Account Executives including but not limited to deal structure questions, order processing, compensation calculations, and ensuring orders are in compliance to revenue & company policy.
• This role requires an individual who is able to work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision making skills.
• Responsibilities: Provide superior internal assistance and guidance for a region of Sales Reps including but not limit to deal structure questions, order processing and ensuring orders are in compliance to revenue & company policy.
• Work with Sales, Revenue Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Ensure compliance with all company policies as well as SOX (Sarbanes Oxley) compliance.
• Train Sales and in particular less experienced Account Executives and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures.
• Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Sales Order Acceptance policy.
• Process contracts and orders and ensure all documentation is in compliance with revenue and company policy.
• Create and Modify quotes as required. Works with Sales and Collections to assist resolution to customer billing investigations and disputes.
• Challenging legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
• Audit monthly on large transactions to ensure Revenue Recognition compliant.
• Share best practices with team members to enhance the quality and efficiency of business process and contribute to the knowledge base.
• Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.

Required Skills/Experience:

• 3+ years customer order management, or sales support experience in the IT industry.
• Contract structuring and Commission Calculation experience. Desired Skills/Experience: Demonstrated participation in process improvement initiatives and/or project management experience.
• Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly.
• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
• Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment.
• Extreme attention to detail. Thrives in a team environment.
• Able to use Microsoft suite of tools effectively.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

We are seeking enthusiastic individuals to join our team at Dempsey as Service Crew, Captains, and Supervisors!

Position: Service Crew / Captain / Supervisor
Location: Dempsey
Working Hours: 5 Days, 44 Hours

Why Join Us?

• Be part of a dynamic team in a bustling environment
• Opportunities for career advancement and growth
• Attractive benefits package (Monthly Incentives + Bonuses)

Responsibilities:

• Provide exemplary customer service by greeting patrons, taking orders, and ensuring their needs are met throughout their dining experience
• Maintain a clean and organized dining area, including tables, chairs, and service stations
• Assist in preparing and presenting food and beverages according to established standards
• Handle cash and electronic payments accurately and efficiently
• Monitor inventory levels and communicate replenishment needs to management
• Train and mentor new team members to uphold service standards and procedures
• Address customer complaints and resolve issues promptly and professionally
• Collaborate with kitchen staff to ensure timely and accurate order fulfillment
• Adhere to food safety and hygiene regulations at all times
• Assist in opening and closing duties as required

Requirements:

• Previous experience in a similar role is preferred, but candidates with no experience are welcome too!
• Customer-oriented with excellent communication and interpersonal skills
• Ability to thrive in a fast-paced environment and multitask effectively
• Strong attention to detail and organizational skills
• Team player with a positive attitude and willingness to learn
• Candidates for Supervisor positions should have leadership experience and the ability to motivate and coach team members.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495