Total 1,290 Customer Service job vacancies in Kaki Bukit, South East

We are looking for a Preschool Centre Principal to join our Preschool centre at Choa Chu Kang area!

Job Description

• Manage all aspects of the Centre's operations while adhering to industry regulations
• Manage manpower resources of the Centre and oversee the wellbeing of all staff in the Centre
• Manage budget and financial matters for day-to-day operations in the Centre
• Plan and implement curriculum and programmes by driving the design of quality teaching and learning approaches
• Lead the development of strategic plans and structures to foster a culture of care and trust, mentoring, collaborative professionalism and continuous learning within the Centre
• Drive operational and programme excellence by developing strong processes in strategic areas such as governance, partnerships, continuous development, curriculum and pedagogy
• Lead in modelling the Centre’s mission, vision and values
• Build stakeholder relationships and partnerships by leading the strategic design of partnerships and collaborations with families and community stakeholders within the Centre

Requirements:

• L2 Certified by ECDA
• Advanced Diploma in Early Childhood Leadership (ADECL) or equivalent

Job Responsibilities :-

- Delivery of Furniture to customers

- Installation of furniture

- Interact with customers in a professional manner

- Loading and unloading of container

- Upkeep and washing of lorry

- Any other duties as and when assigned

Job Requirements :-

-Possess a valid Class 3 or 4 driving licence

- Good driving track records

- Familar with delivery routes

- Physically fit

- Able to handle heavy load of goods

- Secondary education

- Good time management

- Proficiency using GPS devices

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONE THKMC – Empowering the Community.

RESPONSIBILITIES

Job Responsibilities

• Give nursing care, including medication, treatment and dealing with emergencies as well as supervision of the personal hygiene of the residents;
• Teach, guide and discipline the resident;
• Ensure the general cleanliness of the premises;
• Ensure that the treatment room, sickbay, time out room and nurse’s station are kept clean and tidy

Duties

• Screen, treat and provide nursing care to sick residents;
• Attend/carry out routine procedures for all new admissions and residents returned from absconding;
• Refer sick residents for medical examination by the doctor;
• Arrange the appointment cards and transport of residents attending appointments at hospitals and polyclinics;
• Follow-up on residents who have been referred to hospitals;
• Update the residents’ medical cards daily eg. diagnosis, treatment, transfer, appointments and discharges from hospitals;
• Serve medication to residents and supervise residents at meal times;
• Give first-aid treatment for emergency cases;
• Refer ill residents to hospital in the absence of the doctor;
• Supervise Assistant Nurses, Nursing Aides and Health Attendants in their work;
• Supervise the needs of residents who are attending morning school or going to work;
• Carry out necessary investigation arising from any incident that had taken place in the Home and update the Superintendent and Manager;
• Order and maintain supplies and equipment;
• Perform any other duties as may be assigned by the Superintendent from time to time.

• Recognised nursing qualification and registered with the Singapore Nursing Board

• Preferably candidate with at least 1 yr of working experience;
• Comfortable working with children and adults with multiple disabilities;
• Able to perform rotating shift
• Work location: Chai Chee / Sembawang

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Apply here: [email protected]

Mission

· As a member of the PowerCARD maintenance team, provide proactive, prompt, effective and efficient support to ensure resolution of reported complex incidents, within specified SLAs.

The role of the regional Head of Support:

After projects are handed over to the production phase, the regional head of support manages the performance of the regional support team to guarantee compliance with contractual SLAs relating to the support of the PowerCARD solution. He ensures that the support staff follow defined processes and procedures to always provide outstanding customer service, and he maintains a close relationship with its customers portfolio. He will be responsible for customer satisfaction after the implementation has been successfully concluded.

Key Responsibilities:

Oversee all requests, incidents, and problems. Act as hierarchical point of escalation. Coordinate responses to critical issues raised, both internally and towards the customer.

Customer Ticket Handling - Addition or modification of configuration:

· Analyze and filter customer tickets raised through the Jira tool.

· Dispatch tickets to team members based on urgency, complexity, and customer account, and monitor their processing.

Customer Ticket Handling - Bug Corrections:

· Analyze root causes of reported problems, detect bugs, develop fixes, and send patches in the form of MTP (Move to Production) to the affected customers.

· Proactively send patches to other clients using the same version to prevent issues.

· Inform the Software Factory regarding the integration of these fixes into future deliveries.

Customer Account Management:

· Arrange on-site visits, conduct meetings (weekly, monthly, and yearly) with clients to assess the actual situation and listen to their feedback.

· Provide feedback to management regarding the monitoring and SLAs of customer accounts.

Crisis Management:

· Participate in management of crises (system down/fraud) by promptly contacting the client, diagnosing the problem, detecting real-time root causes, resolving the bug.

· Document and report the case to management.

Management and Reporting:

· Recruit and develop team members.

· Analyze & monitor the performance of the team, consolidate reports, analyze indicators.

· Make necessary process improvements to ensure compliance with SLAs.

· Define and manage ex-house support partners and resources.

· Provide comprehensive ad-hoc and monthly reports on Product Support tickets and bugs raised to the in-house development teams.

· Monitor and manage incoming ticket volumes. Identifying trends and delivering on strategies to reduce overall ticket volumes.

Profile / Skills

· Bachelor in computer science.

· Understanding PowerCARD product would be beneficial.

· Knowledge of the field of payment (protocols, actors, etc.)

· Proficiency in Incident & Problem Management, Change Review and Deployments.

· Strong analytical and problem-solving skills

· Proficiency in programming language, framework (C/C++, PL/SQL, JAVA, Unix SHELL …)

· ITIL service management experience and ITIL certification

· Team management

· Written and verbal communication skills

· Ability and willingness to work closely with the HQ in Morocco as well as with potential outsourcing partners in Asia region incl. required travels.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

Job Highlights

• SGX Catalist listed company
• West - Office located at Bukit Batok Crescent, The Spire Building, Singapore 658079
• Basic Salary + Commission
• AWS

Job Description

• Handling sales inquiries and quotations from customers;
• Handling pre and post sales enquiries from customers;
• Entering confirmed orders into order system;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Documentation of order archiving;
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products

Job Requirements

• Diploma in Business Studies / Engineering
• Entry level candidates are welcomed to apply
• Proficient in MS Excel & MS Word
• Good verbal and written communication skills

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Ovspring Developmental Clinic looking for Customer Service Officer :

- Full Time, Part Time is welcome too

- Dynamic personality & friendly mannerism

- Good phone etiquette

- Able to converse in English and Mandarin confidently

- Clinic Experience preferred

- Salary is based on experience

- Interested may email to [email protected].

Role

- Handle inbound and outbound customer calls with professionalism and courtesy

- Address customers’ inquiries, resolve issues, and provide accurate information

- Assist in providing logistic support for events and activities

- Offer additional administrative or marketing assistance as needed

Responsibilities

- Diploma with 3 years of relevant experience

- A team player with excellent interpersonal skills

- Excellent organizational and communication skills

- Able to adjust to a rapid-paced work setting

- Previous experience in healthcare industry is preferred

- Familiar in design (Adobe, photoshop &/or illustrator) will be an advantage

Task: The Intern, Customer Support will have the opportunity to assist our customers with their problems while using R&S products and services. This role will ultimately help establish our reputation as a company that offers excellent customer support during all sales and after-sales cycle.

Responsibilities:

• Provide assistance to customers' queries while using R&S products in a timely and accurate manner, via phone, email or ticketing system
• Identify customer needs and provide timely resolution of problems or escalation on behalf of customers to appropriate next level of technical support personnel
• Update the ticketing system databases with information about technical issues and useful information provided by customers
• Improving existing ticketing system by evaluating system process and making recommendations
• Frequent interaction with sales and technical support for resolving customer issue
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students from ITE / Diploma / Degree in Engineering or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

Looking to hire Primary Science Experienced Teacher for Part Time Position available to teach on at least 1 weekend especially Sunday.

Teachers should have at least 1-2years of experience in teaching and is familiar with the MOE syllabus.

Interested applicants to send in CV to [email protected]

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Choa Chu Kang)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies