Total 825 Customer Service job vacancies in Loyang, South East

Job Description:

• Perform collection and delivery of spares within the required timeframe
• Verify physical part number, serial number and quantity against the picking slip
• Highlight any discrepancy to the store assistant or superior
• Ensure signoff and handover/takeover properly
• Any other duties assigned by supervisor

Skills/ Requirements:

• Able to work 12 hours rotating shift
• BasicFknowledge in MS Excel
• Class 3 driving license/Forklift will be added advantage
• Knowledge in SAP will be advantageous

Job Description

• Actively engage in daily logistics operations, handling the receipt, documentation, storage, safety and distribution of AOG/Critical aircraft tools.
• Ensure daily operations run smoothly and achieving KPI targets.
• Co-ordinate with other sections and departments to ensure efficient operation within division.
• Liaise with vendors on purchase and repair of aircraft tools.
• Upkeep operations / training records and coordinates for authority / customers audits.
• Comply with airside safety rules and regulations.
• Track expiry dates for tools and equipment.
• Maintain the paperwork for tools management.
• Upkeep of his department’s equipment, tools, and vehicles.
• Run the maintenance and repair program for aircraft tools (troubleshoot or liaise with external vendors).
• Train staff for minor troubleshooting works on aircraft tools/equipment.
• Ensures briefing on technical handling matters and safety issues are conducted for staff.
• Any other duties as assigned by Operation Executive.

Requirements

• Higher NTC or Diploma in any Logistics / Supply Chain related discipline
• Preferably with at least 2 years of relevant working experience
• Knowledge of SAP will be an advantage.
• Excellent analytical, interpersonal, and communication skills
• Proficient in Microsoft Office
• Able to work in a team to achieve results.
• Class 3 driving licence.
• Willing to work overtime and on weekend when required.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Description

• To perform exterior aircraft surface cleaning;
• To operate scissor lift operation to support the cleaning as & when required;
• Any other duties assigned by the superior.

Job Requirements:

• No experience needed
• Able to work at height
• Able to communicate in English
• Comfortable with afternoon shift (1645 - 0230) work arrangement
• Candidate with valid Scissor Lift license, CAG Airfield Driving Permit (ADP) will be added advantage

Summary

The Team Lead will be responsible to the Head of Learning & Development for all coordination and conduct of functional training programs, management of standards and procedures for operations in his/her assigned business unit. The incumbent is responsible for the review, formulation and implementation of training plans and programs for in-house, industry, other regulatory courses for in order to achieve consistent, high quality service delivery for the respective business units.

Duties and Responsibilities

▪ Oversee all training in areas of development and delivery, and assessment and evaluation, and planning and communication in his/her business unit.

▪ Identify and assess the training needs of the job roles in consultation with stakeholders and in collaboration with the Curriculum Developer in his/her business unit.

▪ Design develops and review training and assessment programs/materials in collaboration with the curriculum developer in his/her business unit.

▪ Assess his/her training team members’ (comprising Trainers, Line Trainers and On-Job Trainers) training competencies and skills, performance and productivity to identify areas of development and growth.

▪ Coach his/her training team members to ensure consistent high standards and quality in training delivery.

▪ Establish effective working relationships and collaborations with internal and external stakeholders at various levels.

▪ Oversee evaluations of all training programs in his/her business unit and recommend strategies for continuous improvements.

▪ Conduct in-house training and briefing to share best practices as required and ensure compliance to regulatory training requirements for operations in his/her business unit.

▪ Keep abreast of industry training trends, developments, and best practices, and recommending new teaching/learning methodologies.

▪ Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

▪ Minimum in WSQ Advanced Certificate in Learning & Performance or ACLP/ACTA

▪ Minimum 5 years of demonstrable sound knowledge in operations.

▪ Minimum 2 years conducting training and assessment.

▪ Able to analyze, evaluate and assess learning challenges and develop new innovative learning solutions.

▪ Able to work independently and collaborate effectively as well as a self-starter with positive mindset.

▪ Excellent self-motivation, interpersonal, communication and project management skills.

▪ Ability to work well as both a team player and leader

Part-time Service Crews needed for Heavenly Wang.

Min 2 months commitment required.

Location:
Changi Airport

Responsibilities:
• Process customers’ orders and cashiering duties

• Food preparation and Coffee Making

• Clear plate and tables after customers have consumed the food

• Wash up the dishes and cups that were used by customers

Working Hour:
Minimum 3 days work week

Able to work rotating shifts of 7am to 1pm, 10am to 3pm, 5pm to 11pm

Salary:
$13 per hour until 29 Feb 2024

1 March 2024 onwards, $10.79 per hour

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 5 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• English tutors
• Chemistry tutors
• Mathematics tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

Job Description

· To provide support and application for Wafer Sort & Testing Related Equipment.

· Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Qualifications / Requirement

· Diploma in Electrical / Electronic Engineering.

· Preferably with experience in Vacuum Technology and/or Wafer Testing.

· Excellent written and verbal communication skills, customer service oriented, self-motivated and able to work independently.

· Result oriented and able to work well under pressure.

· Travelling required.

Job Description:

• Greeting and assisting visitors in a professional and friendly manner
• Answering the phone, taking messages and redirecting calls to respective departments
• Organising and maintaining files and records and updating them when necessary
• Creating and maintaining updated documents and spreadsheets
• Overseeing the sorting and distribution of incoming mails
• Copying, scanning and filing documents
• Operating office equipment such as photocopier and printers
• Keeping track of office supplies and placing orders for replacements
• Other ad hoc duties as assigned from time to time

Requirements:

• Professional Certificates / Diploma / Degree in Hospitality or Business Administration or any related course
• At least 2 years of front desk experience
• Excellent written and verbal communication skills
• Knowledgeable in Microsoft Office

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

A Day in the Life

• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations.
• Identify new avenues and prospects to demand for our company products/services
• Perform market analysis, competitor analysis and market trends
• Prepare presentations and sales quotation/proposal based on client’s requirements.
• Communicate with factory on site progress and delivery.
• Follow-up on tender, work on tender submission and attend tender interviews etc.
• Any other ad-hoc duties as assigned by the company.

Who Are We Looking For

• Diploma/Degree in Building or any related field
• At least 5 years sales experiences in building & construction sector, preferably in Furniture and Fittings
• Self-driven, focused and goal oriented
• Possess excellent interpersonal skills and impeccable communication skills
• Strong organization and planning skills
• Possess a valid Singapore class 3 driving license.

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Taking drink and food orders, serving customers, handling payments, ensuring cleanliness of tables and dining areas, providing menu recommendations, and maintaining a positive customer experience. Handle customer inquiries, and collaborate with kitchen staff to ensure timely and accurate order delivery.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Outstanding career growth and progression

Amazing incentives and Allowances

Friendly Work Environment

Attractive Work Package

As our company continues to expand, we are looking for professional, enthusiastic and outstanding individuals to join our team.

. Candidate should preferably possess at least Professional Certficate/NiTEC in beauty and wellness with 5 years of related experience.

. Candidate without relevant experience will be considered fro the position of trainee beautician with training provided

Job Responsiblities

. Handle enquries from customers

. Provides professional advice to customer on suitable products and treatments

. Provide a diverse range of beauty treatments for customers including facial, waxing, hair treatment, treading, bleach, Pedicure & Manicure, Henna Design, Keratin Treamement, Hair Rebonding & Highlights & etc

. Update of customer particulars, purchases and treatments records

If you are looking for a rewarding career, you are invited to send your updated resume or call us.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Client Service Specialist

The Job:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities

· Develop and foster strong relationship with key account.

· Serve as the key liaison person between client and internal departments on request and issue resolution.

· Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

· Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

· Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

· Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

· Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

· Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

· Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

· Establish appropriate safety stock level meeting required service levels.

· Drives continuous improvement initiatives to meet inventory goals

· Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

· Effectively use ERP system to manage high number of material SKUs.

· Review work processes and initiate process improvement plans.

Requirement:

· Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.

· Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.

· Strong analytical, problem-solving, communication and process mapping skills.

· Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

· Fresh graduates are welcome to apply.

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance

- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Roles

1. Execute the assigned duty as per the duty roster.

Driving Duties:

• To collect and drive buses from designated drop off areas to fuel bays.
• To drive fueled buses through the Auto Bus Wash machine in accordance with the requirements.
• To ensure electric buses are plugged into the designated chargers and ensure charging process started.
• To ensure buses are parked according to company’s daily deployment.
• Drive safely and ensure an accident-free environment.
• Comply with relevant SOPs.

Refueling Duties:

• To ensure all buses are properly refueled and recorded.
• Proper and careful handling refueling equipment.
• Proper and accurate recording of refueling information.
• Comply with refueling SOPs and relevant SOPs.

Demounting Duties:

• Ensure complete demounting of all the buses per demounting list.
• Proper accounting/documentation after the completion of demounting activities.
• Comply with all demounting SOPs and relevant SOPs.

Traffic Control:

• Ensure safety and orderly parking of buses whilst waiting for refueling inside Loyang Depot compound.
• Comply with Safety and accident SOPs.

2. Support any other activities as required for run-in/ Garaging activities.

3. Proper housekeeping in the workplace.

4. Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

• Candidate should possess at least a minimum Primary and/or Secondary School Certificate or equivalent.
• Candidate to have a valid Class 3 driving license with minimally one year of driving experience.
• Able to work 6.30pm to 2.30am (Overtime may be required).
• Prior working experience would be advantageous.

Interested applicants are invited to Apply Now or contact us at 88766001 for more information.

We regret that only shortlisted applicants will be notified.