Total 6,584 Customer Service job vacancies in Raffles Place, Central Singapore

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: River Valley Rd (Great World MRT)
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Responsibilities:

• Greeting and welcoming guests, answering all calls and directing as needed and Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements:

• Not afraid to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Attractive Salary Package

· Stable Organisation

About the company

Our client is a Global MNC with a well-established presence of more than 50 years with more than 1000 employees worldwide. With rapid expansion plans, they are now looking for a Application Support Analyst to be a part of their team.

About the job

As an Application Support Analyst (.NET / C#), your job responsibilities involve:

• Overseeing the complete software development life cycle, encompassing planning, development, testing, implementation, integration, and documentation.

• Managing day-to-day operations and concurrently handling multiple projects.

• Supporting and maintaining software applications and databases.

• Collaborating with business users to analyze business requirements and formulate solutions based on existing products and the tech stack, or introduce new tech solutions.

• Staying current with the latest industry trends in technologies.

Skills and experience required

As a successful candidate, you should have at least 3 years of working experience in a Software Engineering or Software Development role.

You should have a good working experience with Microsoft technologies and programming such as C# / .NET / Sharepoint systems.

Whats on Offer

This is an exciting opportunity to join a Global MNC as their Application Support Analyst. You will get the opportunity to be integrated closely with the Applications team to be involved in end to end SDLC operations, enhancements and development.

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Kovan (Walking distance from Kovan MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Kovan" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Responsibilities:

• Support our group company PC Securities Financial Group with account lifecycle management processes from onboarding to maintenance of clients, follow through documentation up until handover to Operations
• Establish and manage relationship, build and preserve trusting bonds with clients
• Handle clients’ needs and enquiries to provide them with quality services
• Manage the total wealth of clients by matching our financial and investment product solutions to their needs
• Establish workflow processes and take part in automation of client onboarding project

Requirements:

• Minimum 1 year of relevant working experience in financial services organization
• MAS licensed representative, possession of CMFAS certification (M5, M6, M6A, M8, M8A, M9, M9A & HI) preferred
• Customer focused and able to provide a high standard of client service
• Ability to take ownership of client enquiries
• Team player, helpful and well organized
• Experience in covering HNWI in the Southeast Asia market will be given priority
• Good command of both English and Mandarin (oral and written, to handle both English and Mandarin speaking clients)
• Remuneration commensurate with experience

The main objective of the department is to assist the CRO and Assistant CRO in the management of MC Branch offices and subsidiaries in the Asia-Oceania region, of its related activities and support our senior executives in our head office in Tokyo by providing geopolitical intelligence, as well as supporting our various business groups in developing new businesses and providing relevant industry insights.

In doing so, you will collaborate deeply with our colleagues in our head office in Tokyo, as well as our branch offices and subsidiaries in the Asia-Oceania region. Therefore, you are expected to contribute by understanding the needs of our senior executives and business groups, support to collect, collate, analyse and disseminate relevant information the relevant business groups. The roles include but not limited to the followings:

• To support and coordinate for the activities of the CRO Office.
• Manage all the necessary documentations and provide administrative and logistics support for the CRO Office in the event of any internal and external business functions, as well as receiving VIPs.
• To understand fully the strategies and requirements of our senior executives and business groups in our head office in Tokyo, as well as support the activities of our branch offices and subsidiaries in Asia-Oceania region.
• Prepare geopolitical intelligence related reports to senior executives in the head office, based on the above-mentioned strategies and requirements.
• To coordinate, support and manage interactions and collaboration between branch offices and subsidiaries in Asia-Oceania region.
• Management of CRO Office assets including record keeping of confidential documents, books and other office items etc.
• Any other ad-hoc administrative tasks to be assigned.

Job Requirements

• Minimum Bachelor’s Degree in any discipline or equivalent.
• Relevant knowledge and experience in providing geopolitical intelligence.
• High proficiency in English language and Japanese language (JLPT Level N1 or ability to speak, read and write at business level) to communicate effectively through phone calls, emails and/or meetings with the head offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies.
• Skills to create and present materials both in Japanese and English to communicate effectively with counterparties.
• Attention to details, strong communicator, proactive interaction with the team and cross-department to enable smooth and efficient operation of daily tasks.
• More than 2 years’ experience in abovementioned requirements.

• Supervise and lead a team of customer service representatives

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

• Minimum one (1) year of EUCD Support, ICT End User Computing or Service Desk Agent experience
• Ability to perform the daily EUCD Support operations with minimum supervision
• Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices
• Possess knowledge in IT networking and LAN to troubleshoot computer problems
• Knowledge to support Microsoft Outlook Client, MS-Office O365, Microsoft windows 10, etc
• MUST possess at least one (1) of the following certifications

1. Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent
2. Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent
3. CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Receptionist

Rotate Kent Ridge and Harbourfront

Mon - Fri, 10am - 7pm

UP $3,000

• Greeting visitors
• Phone calls
• Help maintain office calendar
• Making travel arrangements
• Scheduling appointments
• Answer questions and address complaints
• Maintaining the reception area
• Managing documents and records
• Perform administrative tasks

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Job Description

• Attend to the needs of internal/external customers professionally and timely such that the customers vehicle turnaround time is kept within guideline.
• Quality check and provide professional recommendations for appropriate repairs, body & paint works or servicing, ensure works are done according to manufacturer standard & guidelines.
• Supervising and managing the day-to-day operations within the workshop, ensuring efficiency and productivity in the tasks performed.
• Ensuring compliance with health and safety regulations within the workshop, providing a safe working environment for all employees and visitors.
• Assist Immediate Superior in handling 1st level of complaint cases, meet up with customers, generating and assist inventory management, backorder, tools and workshop equipment, WIP, MTD, Monthly Contribution reports for ASMs analysis and action plans.
• Handling customer inquiries, complaints, and ensuring a high level of service quality is maintained. This might involve interacting with clients to understand their needs and address any concerns or issues.
• Perform functional role to support QL customer service team during peak period or manpower shortage situation.
• Work closely with Immediate Superior to look into service gaps / areas for continuous improvement and assist in the implementation of counter measures and evaluation plans on service gaps.
• Working with other departments, such as sales, marketing, and product development, to ensure seamless service delivery and address any interdepartmental issues affecting service operations.
• Monitoring key performance indicators (KPIs) to assess the performance of workshop / service operations and making adjustments as needed to improve efficiency and effectiveness.
• Any ad-hoc tasks assigned by Immediate Superior e.g., liaising with vendors, contractors and discussion with Business Development to launch aftersales promotion activities etc.
• Prepare necessary reports when require.

Requirements

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry is preferred.
• Proactive and independent with positive attitude.
• Strong customer service mindset
• Mon to Fri, 8am 5pm; Alternate Saturdays, 8am 12.30pm, Ubi
• Job Reference: L77VVY8X

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Front Desk (Pet Shop)

• Working hours: 9am - 7pm
• Working days: 5 Days work (Off days will be on weekday)
• Locations: River Valley Rd
• Salary: Basic $2500 - $3200 + Commission + AWS + VB

Job Description

• Greeting and welcoming guests, answering all calls and directing as needed and Talking with customers to select a grooming package
• Ensure all grooming appointments are properly scheduled
• Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
• Resolving customer problems as needed
• Assist Groomer Team on the day-to-day business operations
• Assist Daycare Team on the day-to-day business operations
• Assist in selling retail products & packages
• Handle and take care of dogs and cats
• Any other duties / tasks / projects as assigned

Requirements

• Not afraid to handle and take care of dogs and cats
• Prior experience in customer service
• 5 Day Work Week (have to work on weekends & some PH)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Job Overview:

By joining the team, you will get exposure to various in-house and vendor applications used in Canadian retail banking space specific to Personal & Business Banking portfolios. You will get an opportunity to work on several latest technologies and cloud platforms as well as legacy systems built on mainframe for CORE banking. We welcome candidates with some support experience in these platforms and are happy to provide on the job training.

Responsibilities:

• Provide Follow-The-Sun support for Personal, Business Banking & Cards portfolios adhering to ITIL process for incident, change, problem & knowledge management
• Proactively monitor Canadian end of day batch in both distributed & mainframe environments, log incidents in ServiceNow and resolve or escalate to L3 to resolve
• Monitor ServiceNow queue, ensure team picks up items within SLA and follows protocol.
• Help team when working on incidents or with engaging Infra L3/Infra teams in calls.
• Manage shift rota and ensure resource availability throughout the week
• Facilitate calls with L3 to speed up resolution of problem records to reduce incidents
• Assign change tasks on time and ensure team reviews & actions per plan
• Identify opportunities to reduce manual work and drive efficiencies
• Monitor progress of critical incidents and provide timely management updates
• Always adhere to TD's standards and policies & follow disaster and business recovery plan

Job Requirements:

• Tertiary education & preferably with ITIL V3/V4 certification.
• 3-6 years of application support experience with an understanding of infrastructure
• Have a deep understanding of ITSM concepts such as Incident, Problem, Service Request & Change management practices
• Working knowledge in UNIX, Windows, CA-7 & Autosys. IBM Mainframe knowledge is nice to have, but the candidate can be trained in Mainframe
• Work independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls and flexible with schedule
• Follow standards and protocols defined without deviation
• Due to the need for interactions with colleagues in North America, the working hours will be 8.30 AM - 5.30 PM / 12.30 PM - 9.30 PM with an hour of break, 12 X 7 coverage including public holidays, with weekly time offs. Hybrid working arrangements are available as well.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach their potential.

KPMG’s Forensic practice consists of experienced professionals with a wealth of experience in investigations, forensic technology and disputes. KPMG has provided investigations services for some of the world’s biggest companies and some of the most important matters of public interest in Singapore.

KPMG’s Forensic team comprises professionals with extensive experience in Forensic Services that include Investigations, Financial Crime Compliance and FATCA CRS Compliance. Our diverse team of professionals help our clients prevent, detect and respond to risks through use of well-defined methodologies, innovative solutions and understanding of regulatory landscape.

We invite highly motivated and dynamic professionals to join our fast paced and growing practice. You will work with an experienced team of forensic professionals, cyber incident coordinators, security professionals, attorneys, and corporate partners.

The role involves:

· Planning and leading investigations (including determining the investigative approach and investigations timelines) with the Engagement Partner;

· Reviews of documents and devices as part of the investigation procedures;

· Preparing for and conducting investigative interviews;

· Providing guidance and having oversight of junior engagement team members;

· Progressing the investigations with stakeholders (including other internal service lines) and reporting to the Engagement Partner;

· Assistance with drafting of the investigations / expert witness report; and

· Stakeholder management, both internal and external.

The candidate should possess:

· Minimum 7 years of experience in Forensic Investigation and Litigation Support.

· Bachelor's degree holder preferably

· Good knowledge of Microsoft Office programs.

· Excellent communication and interpersonal skills and be a good team player;

· Excellent written and verbal communication, and good organisational skills;

· Ability to work independently as well as work well in a team

· Good time management skills.

• Raising sales invoices
• Posting purchase invoices
• Dealing with customer / supplier / broker queries
• Setting up payments in the bank
• Posting payments / receipts in accounting software
• Bank reconciliations
• Filing and other administrative tasks
• Ad hoc database cleaning and projects if required
• Assisting with month end reporting and other reports if required
• Any other reasonable ad hoc task when required

Job Descriptions

Manage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitative

Expand reseller business

Job Requirements

Min. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role

Can communicate in chinese
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quickly

We're Bloomberg. From the largest sell-side institutions right through to the two-person hedge fund - we're an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 350,000 Bloomberg Terminal subscribers.

Our Sales teams are industry renowned for their subject matter expertise and platinum service levels. You'll have industry renowned training, not just when you join us, but continually throughout your career here. Just like we invest in our products, we invest in our people. It gives us the edge.
The Team:

Customer Account Management Support (CAMS) assist Enterprise Sales by managing large client projects and helping to tackle ongoing or complex unresolved issues. By having a detailed understanding of Bloomberg processes and procedures, CAMS can act in an advisory role to identify opportunities to improve internal efficiency and to enhance the client's experience. CAMS is a liaison between the customer, sales, and other internal groups; we follow-up with customer concerns and objections, and navigate them through to resolution. All whilst supporting company initiatives and maintaining excellent customer support.

The department is an exciting next step for somebody who excels at problem solving and project management, has strong communication skills, and who enjoys working directly with internal stakeholders and external clients. A passion for client relationship management and the ability to build a strong internal network within Bloomberg is crucial to be successful in this role.

As a CAMS representative, you will look after your own group of Sales teams and you are encouraged to be independent in this area by looking for ways to grow their business and educate their teams.

We’ll trust you to:

• Serve as a liaison between customers, financial product sales and all Bloomberg operational departments addressing customer requests
• Take ownership of escalated customer issues and bring them to resolution
• Analyze complex issues and formulate next steps and a clear path forward
• Collaborate with and influence internally various stakeholders and subject matter experts across business functions and levels
• Support projects around company initiatives and sales with ad-hoc reporting and requests
• Manage multiple projects at a time, while maintaining sharp attention to detail
• Think out-of-the-box in finding new solutions
• Identify opportunities to improve efficiencies and/or enhance the customer experience

You'll need to have:

• 3+ years of experience working in a Financial Services or Financial Technology company
• Previous support experience in a client facing environment (sales support, customer support, etc..)
• Experience managing multiple sales oriented projects
• Experience working with a wide range of internal teams and departments (i.e. legal, COO, sales, technical support, etc..)
• Strong organizational skills and attention to detail
• Tenacious and creative problem solving skills
• Self-starter with the ability to take a proactive approach in their role
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd also like to see:

• An interest in developing a career within the financial markets industry
• Demonstrated experience delivering high quality customer support experiences to clients
• Additional Asian language skill, for supporting our teams and clients across the APAC region

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay/Novena (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Assistant Service Engineer / Service Engineer

• Salary: $2000- $3500
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Summary / Purpose of Position:

Provide technical support across the company.

Essential Duties & Responsibilities for this Position

· Setup, configure, maintain, and troubleshoot third party software packages to support trading and development.

· Setup and configuration of desktops, laptops, printers, phone systems, and cameras.

· Maintain existing office infrastructure and design, plan, and implement improvements based on evolving needs on the business.

· Select and liaise with vendors for various office related projects.

· Update and maintain hardware and software inventory.

· Able to provide support off hours or perform ad hoc duties as required

Qualifications, Skills and Knowledge Required

· Diploma in an IT related field.

· Minimum of 3 years’ experience as an IT support specialist.

· Ability to provide technical support and resolve queries in a timely manner.

· Strong network troubleshooting and tech support skills.

· Clear communication skills in English.

Salary: S$2500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 6pm / 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Immediate till July 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Respond to survey enquiries via inbound calls and emails
• Assist the respondents to complete the survey
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean may apply

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Our client is actively searching for a Management Support Officer, Family Medicine 2 yrs contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

This role will support in the planning, coordinating, and operationalising of the Phase I & II programmes under Department of Family Medicine (DFM).

Support team in planning, coordinating and operationalising Phase I & II programmes

• Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
• Support in tutor recruitment for all programmes.
• Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
• Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
• Populate all teaching materials onto LMS in a timely fashion for tutors and students.
• Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
• Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
• Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
• Liaise with stakeholders to book all required teaching facilities.
• Support in collating and checking mark sheets to achieve zero exam error for CA component (5 quizzes)

Support in strategic recruitment and appointment of adjuncts

• Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
• Partner AA to see through each appointee’s appointment journey from start to end.
• Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
• Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
• Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters

• Ensure timely payments to part time tutors and standardised patients
• Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
• Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties

• Organise meetings for department and programmes
• General admin duties such as mails despatch, filing etc
• Onsite support for Phase II, III & V clinical examinations

The ideal candidate will need to have the following qualities and experience:

• Diploma holder with 1 - 2 years of working experience
• Candidates without Diploma qualification may be considered if they have substantial experience
• Experience in planning, managing, and implementing programmes in a University setting.
• Team player, meticulous with ability to work independently and proactively.
• Strong interpersonal and communication skills.
• Resourceful with a creative ability to make things happen.
• Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
• Team player and meticulous

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

The Role

Reporting directly to the Group Head, Renewable Feedstock Supply, you will be responsible for supporting the renewable feedstock supply chain operations and trade activities. This newly created role is pivotal to our growth strategy and requires a professional with a keen understanding of both green energy and commodity trading dynamics.

Role Summary

Supply Chain Coordination

• Monitor and manage supply chain activities, ensuring they are efficient and effective.
• Assist in the development and implementation of supply chain strategies.
• Coordinate with various departments to ensure the smooth flow of goods and information.

Trade Support

• Provide operational support for trading activities, including documentation, compliance, and transaction processing.
• Liaise with internal and external stakeholders to facilitate trade operations.
• Ensure accurate and timely execution of trade orders in alignment with company policies.
• Proactively identify and resolve operational issues in the supply chain and trade processes.
• Assist in managing risks associated with supply chain and trade activities.

Vendor and Client Relations

• Assist in managing relationships with vendors and clients, ensuring communication is clear and effective.

Data Management and Reporting

• Maintain accurate records of supply chain and trade activities.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Prepare and present regular reports on supply chain and trade operations.

The Requirements

• Diploma in Mathematics, Statistics, Supply Chain Management, Business, Environmental Science, or a related field. Recent graduates are welcome to apply.
• 0 - 3 years of solid experience in Supply chain, logistics, or trade support.
• Ability to interpret complex data sets and derive actionable insights.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Ability to handle high-pressure scenarios and make decisions under tight time constraints.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]