Total 6,628 Customer Service job vacancies in Raffles Place, Central Singapore

We are a money broking firm looking for dynamic individuals to join us as IT Support Executive.

1. Responsibilities

1.1. Provide technical support to user desktops and laptops

1.2. Provide support in telecommunication and voice equipment

1.3. Setup new users – desktops and laptops applications installation and voice turrets

1.4. New equipment, desktops and printers’ installations

1.5. Participate in tech refresh, operating systems and applications upgrade

1.6. Regular checks for desktops and laptops: anti-virus and anti-malware checks; ensure that patches are up to date

1.7. Troubleshoot hardware and software issues

1.8. Assist in evaluations and tests on new software and hardware

1.9. Relocation of user positions and desk positions

1.10. Handle inventory management (updates and tracking)

1.11. Maintain IT documentations, ensure information is up to date.

1.12. Tasks and processes in accordance with IT and Compliance policies

2. Others

2.1. Assist in office renovation by supervising workers

2.2. Any adhoc assignments by Management

Requirements

- Professional Certificate / Nitec, Diploma in Information Technology related field

- Minimum 3-5 years of experience

- Work experience in financial institutions would be added advantage

- Team player with the ability to collaborate and support each other

- Independent and has ownership of his / her assigned tasks

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Temp, Strategic Capabilities and Learning

Location: Thomson, Caldecott

Work Days: Monday - Friday, office hours (Hybrid)

Contract: 12 months

• Support delivery of briefings, trainings, and engagement sessions, including related administrative and logistical matters.
• Coordinate meetings and follow-up on tasks such as notes of meeting and action items.
• Assist in the development, implementation and review of programmes and services to build the social sector’s capability.
• Assist in development and analysis of feedback and evaluations.
• Develop resource materials for training and supervision.
• Conduct trainings and briefings.
• Review existing training and briefing materials, where applicable.
• Conceptualise and implement organizational development initiatives (e.g. Director’s engagement sessions).
• Other tasks related to supporting Adult Protection work.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

Position Type: Contract, deputed to Client | Work Location: City Hall MRT

Minimum 1 year of experience as a Service Desk with hands on experience in ITSM – ServiceNow.

Provide support to end-users, managing user accounts in different environments, assisting with project management tasks, conducting audits, and preparing reports, handling incident and change requests, and performing basic administration of the ServiceNow tool. The role is crucial in ensuring smooth IT operations and user satisfaction within the specified project. Specifically:

• Logging/Resolving User Queries: Serve as the first point of contact for users who have issues or queries related to IT services, systems, or applications. They log and track these issues and work towards resolving them.
• User Administration: Managing user accounts and access permissions for a specific project in different environments (DEV - Development, QA - Quality Assurance). This includes creating, modifying, or deactivating user accounts as needed.
• Backup to PMO Tasks: Providing support or assistance in Project Management Office (PMO) tasks. This could involve helping with project-related documentation, tracking tasks, or assisting in project management activities.
• Audit and Operation Report Preparation: Conducting audits to ensure compliance with established processes and preparing operation reports. This involves collecting and analyzing data to provide insights into the performance and efficiency of IT services.
• IR/SR/CR Administration and Alerting: Managing Incident Requests (IR), Service Requests (SR), and Change Requests (CR). This includes handling the administration of these requests and setting up alerts or notifications for critical incidents or changes.
• Basic Administration of ServiceNow: Basic administration involves tasks such as assigning tickets, creating new user profiles, and managing the overall functionality of the tool.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Position title : Student Care Teacher (Permanent Part-time)

Location: Sengkang | Hougang | Yishun

Working Days & Hours: 5 days (33 hours per week)

[Mondays to Fridays: 12.30 pm to 6.30 pm / 1.00 pm to 7.00 pm / 12.00 pm to 7.00 pm for the purpose of meeting (inclusive of 30 minutes’ lunch break) &Saturdays: 9.30 am to 12.30 pm (when required)]
Salary: $1400 - $1700

Responsibilities:

• Mentor children aged from 7 – 12 by providing quality after-school care support in a homely environment.
• Supervising and guiding the children with their homework
• Planning and delivering programmes, such as character development programmes
• Organising enrichment workshops that can help promote the overall development of the children
• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.
• Engage children in outdoor play that serves to build psychomotor skills

Requirements:

• At least A-level or a Diploma in relevant discipline.
• Preferably WSQ Student Care certification.
• Prior work experience with children with special needs is a plus.
• Those without qualifications but have relevant working experience will also be considered

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Service Centre Dept (SCD) – working in Service Centre

22 Jan to 29 Feb 2024 (renewable)

Official Working hours

Mon – Fri: 8:30am to 5:30pm
Sat: 8:30am to 1pm*

• Bishan
• Maxwell
• Tampines
• Woodlands

Job Description:

• Provide personalised service to manage CPF members' enquiries on CPF schemes and services over at the counter.
• Any adhoc duties assigned by supervisor

PS: Full-day standing is required.

*Temp Staff needs to commit till 1pm. Temp Staff may be activated to work on Saturdays, as and when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

• Support Production system, perform enhancement and develop new changes, etc.
• Good technical Skills with Unix scripting, Sql, oracle and production support.
• Knowledge in Java or web technologies, will be preferred.
• Experience in ITIL processes.
• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.
• Prepare/update Technical Specifications and end user system job instructions documents.
• Liaise with external parties pertaining to system collaboration and system testing.
• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.
• Ensure quality deliverables, documentation, reporting for work assigned and performed.
• Willingness to work on call support on weekends / public holidays.

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till Jun 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements:

• Only Singaporean
• GCE A level, Diploma and above
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

First Derivative is a leading provider of products and consulting services to the capital markets industry with 2000+ staff globally and ambitious expansion plans. Focused on financial institutions that work cross-asset, often with multi-system and/or high volume trading activities, the Company scopes, designs, develops, implements and supports a broad range of mission for critical trading systems across front, middle and back-office operations.

FD is currently looking to recruit a System Support Executive to join our expanding team. You will be responsible for supporting our clients using Big Data technologies. You will apply proven communication, analytical and problem-solving skills to identify and resolve customer issues with a sense of urgency. The successful candidate is an astute technical problem solver curious by nature, has a keen concern for the satisfaction of customers, and is enthusiastic and eager to learn and explore new technologies. We will provide the training on both system and domain knowledge to enable you to be able to successfully service our clients in the region.

• Degree or above in Computer Science, Computer Engineering, Math or a related field with strong foundations in algorithms and data structure with 1-3 years experience
• Experience in supporting and optimizing data pipelines with using Big Data technologies (Hadoop, Spark, Flink)
• Strong application management /development (L2) skills in Cloudera, Python, Unix ControlM
• Team player with good communication and problem solving skills prior

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude

• Manage and Monitor construction works, program and accomplishment
• Oversee coordination between AE and GC (Approval of RFI’s, RFA’s, submittals, drawings, samples and mock-ups)
• Oversee GC design, planning and coordination works
• Oversee GC QA/QC management and implementation
• Oversee GC Safety and Security Department management and implementation
• Attend the CSA and M&E workshops, coordination meeting to ensure that design, technical and site issues are discussed and resolved accordingly.
• Review and recommend Construction Management Plan (Construction Methods, Planning, Coordination, Quality Control/Assurance, Testing and implementation Plan).
• Review and recommend for approval the EHS plan
• Review and monitor the program, site progress and quality of works
• Review the working programs and mitigation process in the event of delays.
• Routine site walks with QA/QC Team to educate that GC and Packaged Contractors Site and QA/QC Team are aware on the Project Requirement and Specification.
• Routine site walks with GC and Packaged Contractors Safety Team to have a Safe Working Environment
• Weekly Audit on the QA/QC documents and COMPASS implementation.
• Weekly Audit on EHS documents.
• Client PM / Lead PM
• Project Management & Cost Management Team
• AE Design Team (Management Team, Engineers, Qualified Persons for Architectural & Structural-QP)
• AE Site Supervision Team (i.e. Resident Engineers-RE & Registered Technical Officers-RTO)
• GC Management Team (Director, Project Manager, M&E and Construction Managers)
• GC QA/QC, Planning, Contracts, M&E and Construction Teams
• GC Planning, Scheduling and Coordination Team (Managers, Engineers, Planners, Schedulers, Coordinators)
• GC EHS Team (Safety Manager, Safety Officer, Safety Supervisors)
• Packaged Contractors Team (Project Managers, Managers, Engineers & Safety Personnel)
   

Service Crew

Working Days: 6 days week at 54hrs/week

Office Location: Millenia walk/ Tampines West

Salary: Basic $1,900 (Up to $2,450 after OT)

Responsibilities:

• Customer service and answering of phone calls

• Picking and packing of cakes

• Cashiering (able to handle different forms of payment modes)

• Replenishment and cleanliness of the store

• Any ad hoc duties as per assigned

Requirements:

• Preferably with some F&B experience

• Must be able to work up to 11pm (closing shift)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description:

1. Managing Trade documentation and operations for Ferrous business of the Company

2. Handle Import & Export documentations (BL / Packing List / Invoices / COO etc.)

3. Process and submit import L/C application to the bank, review export L/C and request amendments if any.

4. Coordinate with suppliers and/or their agent for documentation & shipping requirement.

5. Check shipment status and inform sales / customer of the status timely.

6. Check import shipping documents and ensure it complies with the contract.

7. Prepare export documents and ensure that it strictly complies with the letter of credit and/or customer’s requirement.

8. Monitor payment from customer against L/C or terms whichever applicable

9. Constantly co-ordinate with global teams to ensure timely delivery of the commodity

10. Gain in depth understanding of the current and future needs of clients and develop long term plans to realize the potential

11. Work with Senior Management to determine the effective direction and process for growing revenue and profits