Total 1,655 Customer Service job vacancies in SG OFFICE - ROBINSON ROAD

Job Description:

As a Centre Supervisor, you will play a crucial role in overseeing the daily operations and care provisions at our Day Care Centre (DCC). Your responsibilities will include performing intake assessments, supervising staff, coordinating programs and services, and ensuring the safety and effectiveness of the DCC. With your leadership skills and healthcare expertise, you will contribute to the well-being and quality of care provided to our clients.

Job Responsibilities:

• Conduct intake assessments and reviews of day care clients, overseeing Multi-Disciplinary Meetings for client reviews, including those in Day Rehab programs.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting activities, client reviews, and cleaning duties of care staff.
• Collaborate with the centre nurse and care staff to ensure clients' specific needs (Activities of Daily Living - ADLs) are met and effectively communicated within the team.
• Coordinate and plan programs and services with internal and external stakeholders to enhance the overall experience and outcomes for our clients.
• Direct, guide, and participate in the orientation and training of new staff, providing ongoing training and monitoring of care staff in providing care to day care clients and clients with dementia.
• Take charge of daily operations and care provisions for clients, supervising and deploying staff to ensure the Safety and Effectiveness of the Day Care Centre (DCC).
• Manage incidents in the centre related to staff, clients, and volunteers, ensuring resolution, proper reporting, and follow-up in accordance with policies and procedures.
• Collaborate with the Centralized Team to ensure accurate billing and charges for clients and follow up on staff-related matters.
• Work with the Cluster Lead to ensure the financial sustainability of the centre, contributing to budget planning and monitoring.
• Ensure accurate and timely documentation of communications, assessments, and processes to maintain compliance and facilitate continuity of care.
• Carry out other responsibilities and duties as assigned from time to time to support the overall functioning of the DCC.

Job Requirements:

• Recognized degree in a healthcare discipline, such as nursing or allied health, providing a strong foundation for clinical leadership.

Join Our Team:

If you're ready to take on a leadership role in healthcare and make a difference in the lives of clients at our Day Care Centre, we invite you to apply for the position of Centre Supervisor. Be part of a dedicated team committed to providing high-quality care and support to our community.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Job Description:

• Establish Individual Care Plan (ICP) of clients and implement intervention plans
• Assist in identifying clients with early onset of medical conditions
• Conduct group/individual activities and provide care for the clients
• Guide/assist clients in the activities such as exercises, games, handicrafts, outings
• Assist with the transportation and escorting the clients to, from and within the centre
• Serve meals and provide personal hygiene care
• Measure and monitor clients' vital signs such as blood pressure , heart/pulse/respiratory rate

Requirements:

• Certificate/ training in Healthcare preferred
• Relevant working experience, preferably in social service sector or healthcare industry an advantage

As a Category/Space Management Executive, he/she will work closely with buyers on sales and space utilization review of product categories to achieve targets set in category plans, manage maintenance of home shelf and promotion planograms in accordance to schedule and ensure planogram changes are implemented smoothly and on-time, as well as responsibility on the analysis report.

What Awaits You:

1. Effective range and assortment planning for planogram. Proper planning on execution with follow ups to ensure smooth process on Planogram Change as per schedule.

• Support in the timely maintenance and execution of all planograms to stores weekly via Spaceman Program
• Troubleshoot for Planogram issue between store & buyer.
• Assist in creation & smooth implementation of all planograms requested by Space Development Manager and Merchandise Manager
• Manage the accurate linking of planograms to all new and renovated stores
• Resolve any issues arising from space management (trouble shoot)
• Perform any other duties as assigned by Management.

2. Responsibility on regular and ad hoc analysis report

• Category productivity report
• Management weekly report
• Nielsen report for Marketing/Finance
• Any ad hoc report if any

3. Administration work on refit POG planning

• Update and tagging Planogram to space master.
• Update floorplan on any brand movement change

4. Perform any other duties as assigned by Management.

We Are Excited About You If You Have:

• Diploma in Retail Management or equivalent
• Minimum 1 year of relevant experience in FMCG retail
• Meticulous, detailed and highly organized
• Able to work independently
• Knowledge of Spaceman program
• Good communication skills
• Good analytical thinking skills & planning skills
• Ability to multi task
• Conceptualization skill of floorplan
• Good in Microsoft Excel and Microsoft Power point
• Digitally Inclined

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/watsons-personal-care-stores-pte-ltd/ for exciting updates.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Job Description:

1. Coordinate daily operations for Restaurant operations.
2. Manage other restaurants outlets by receiving other manager’s feedbacks.
3. Deliver good service and maximize customer satisfaction.
4. Respond efficiently and accurately to customer’s complaints.
5. Regularly review product quality, and sourcing for new vendors.
6. Daily reporting and inventory report to the Managing Director.
7. Ensure compliance with sanitation and Safety regulations.
8. Jointly coordinating and planning menu with Head Chef.
9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.
10. Control operational costs and identify measures to cut waste.
11. Train new and current employees on proper customer service, and service quality.
12. Implement policies and protocols from Company policy.
13. Any other Ad-Hoc as required by Managing Director. Job Requirements

1. Full-time position.
2. Good soft skills and management skills.
3. Disciplined, conscientious and meticulous (has an eye for details)
4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.
5. Mature and positive attitude.
6. Strong Leadership and Motivational skills
7. Good communication and interpersonal skills.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

✅ 8am - 5pm

✅ UP $3800

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Manage a team of Customer Service Officers and a housekeeper
• Attend to all enquiries from customers
• Assist operations team when required
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 2 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

About Innowave Tech

Innowave Tech is an Artificial Intelligence (AI) company offering solutions for the Semiconductor and Advanced Manufacturing industry. Utilizing deep industrial domain knowledge, proven experience, and innovation, we provide expert AI solutions and systems to address various industry pain points.

Why Join US

As our clientele expands within the semiconductor and advanced manufacturing sectors, our team needs to expand accordingly. If you possess quick learning abilities and thrive in a rapidly evolving environment, this is the perfect opportunity to join us !

Job Summary:

We are seeking an experienced Field Service Assistant Engineer/Engineer to join our team in Singapore. As a Field Service Assistant Engineer/Engineer, you will be responsible for providing technical support, maintenance, troubleshooting, and repair services for our clients' semiconductor equipment. Your expertise in handling semiconductor tools and equipment, coupled with your ability to occasionally perform drilling tasks, will be crucial in ensuring the optimal performance and reliability of our equipment. If you are a skilled problem-solver with a strong background in semiconductor equipment, we invite you to apply.

Responsibilities:

· Provide on-site technical support, maintenance, troubleshooting, and repair services for our semiconductor equipment at client sites in Singapore.

· Conduct installations, upgrades, and modifications of semiconductor equipment, ensuring adherence to manufacturer guidelines and specifications.

· Perform routine inspections and preventive maintenance tasks to identify and address potential issues proactively, optimizing equipment performance and minimizing downtime.

· Collaborate with clients' engineering teams to resolve technical issues, provide guidance, and optimize the operation of our semiconductor equipment.

· Utilize diagnostic tools, software, and technical manuals to troubleshoot complex technical problems in semiconductor equipment and implement effective solutions.

· Train clients' personnel on the operation, maintenance, and troubleshooting of our equipment, enhancing their technical capabilities and ensuring optimal equipment utilization.

· Maintain accurate documentation of service activities, including service reports, equipment logs, and inventory records.

· Occasionally perform drilling tasks as required for equipment installation or modification purposes.

· Stay updated with the latest advancements in semiconductor technology and equipment through continuous learning and professional development.

· Adhere to strict safety protocols and industry standards to ensure a safe working environment for yourself and others.

Requirements:

· Degree/Diploma in Electrical Engineering, Mechanical Engineering, or a related field. Equivalent experience in semiconductor equipment servicing will also be considered.

· Proven experience as a Field Service Assistant Engineer/Engineer, specifically in the semiconductor industry, with expertise in handling semiconductor tools and equipment is a plus.

· Strong knowledge of semiconductor manufacturing processes and equipment, including experience with photolithography, etching, deposition, and metrology tools.

· Proficiency in troubleshooting complex technical issues in semiconductor equipment, utilizing diagnostic tools, software, and technical manuals.

· Familiarity with cleanroom protocols and safety procedures associated with working in a semiconductor manufacturing environment.

· Excellent communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and engineering teams.

· Strong problem-solving and analytical abilities, with meticulous attention to detail.

· Ability to work independently, manage priorities, and adapt to changing customer needs.

If you possess the skills, experience, and dedication to excel in this role, we encourage you to apply. We offer competitive compensation, opportunities for growth, and a supportive work environment committed to excellence in service delivery.

Position Title: Manager, Customer Success

Location: Singapore

Your role

Digital Realty’s Customer Operations team is the front-line for all things pertaining to our customer’s experience. In the Customer Success Manager role, you will be tasked with providing high touch, white glove service to some of our largest customers. The successful candidate for this role will have a strong working knowledge of Data Center Operations, exert strong executive presence and be comfortable interacting with Senior Leaders from the world’s largest companies on a regular basis.

What you’ll do

• An ambassador – You will be an advocate for our customers. collaborate and align across global functions with complete transparency
• A catalyst – You will spark initiatives of change, success, and consistency
• A driver – You will be a reliable driver. We are on it, and we own it with a sense of urgency
• Owner – You will proactively communicate well and follow-through until we close the loop. You will exemplify trustworthiness and accountability
• A difference maker to our Customers and our Stakeholders
• Maintain a wholistic understanding of your customers portfolio; be proactive in anticipating their needs
• Execute life-cycle events throughout customer’s time with the company, including Closed Loop Management, Onboarding, Training, Implementation, Service Reviews, KPI/SLA Tracking, Escalations Management
• Leverage your relationship with customers along with our in-house tools/scorecards to ensure we are meeting all customer requirements and identifying ways to improve their experience with the company. Regularly meet with customers to ensure we are aligned with their needs.
• Partner with our Sales and Portfolio teams to execute renewal agreements and identify customer customers that may be candidates for expansion to colo, scale and/or hyperscale solutions.
• Proficiency in following competencies
• Critical Awareness (Exceptional organizational skills, Sense of Urgency, Time Management , Ensures accountability)
• Corporate Acumen (Executive savviness, Financial acumen, Thinking Global, Thinking about sales without being in sales)
• Communications (Responsive and Reliable, Sets expectations early and follows through often, Says no when appropriate, Solid written and verbal communications)
• Conflict Resolution (Deals well with conflict, Problem solver, Growth mind-set, Maintaining a positive attitude)
• Collaborative (Cross-functionally aligned, Trustworthy, Leveraging resources wisely, Self-awareness)
• and many more....

What you’ll need

• Bachelor’s degree in business, Marketing, IT/Engineering or a related field from a 4-year accredited university
• 5-7 Years’ Operations Experience, preferably working within Tech, Telecom, Network Operations or a related field
• Strong Understanding of Data Center Ops (e.g. – Fire Safety, Mechanical, Electrical) and the ability understand customer needs
• Proficiency in Microsoft Office Suite
• Familiarity with the following systems (Preferred but not required)
• SAP
• Yardi
• FNT
• DCIM
• Qualtrics
• Salesforce
• ServiceNow
• Microsoft BI
• Oracle
• Gainsight
  

Cook and clean for small child care centre of 50 children and 8 teachers.

Can be either full day cook cum cleaner ( 7 am to 4.30 pm )

or part time morning cook ( 7am to 1.30 pm ) or a part time cleaner 1pm to 4.30 pm .

Location : East Coast Road .Marine Terrace MRT station ( TEL line ) is 5 mins walk.

Please contact Principal at 96552783 or 64471088 Ms Yap for interview.

Work Location: CBD

Monthly Basic Salary: S$4,000 to S$7,000

Working Days: Monday to Friday

Working Hours: 8:30 am to 5:30 pm

Responsibilities:

1. Project Management and Delivery: You will be responsible for supporting product projects, including planning, implementation, and writing cutover plans, test reports, and completion documents. Later, you will manage operation and maintenance services.
2. Technical Training and Support: You will provide remote and on-site technical support and professional technical training to customers and partners.
3. Pre-sales Testing: You will conduct pre-sales testing of products and solutions according to customer needs.
4. Customer Relationship Maintenance: You will communicate and coordinate with key customers to ensure customer satisfaction and coordinate internal and external resources to achieve goals.

Qualifications:

1. Bachelor's degree or above in computer science, communications, or related majors, with more than 3 years of experience in data communications technology.
2. Familiar with mainstream products, including routing and switching, security, wireless, SDN, cloud computing, and other fields.
3. Proficient in basic theoretical knowledge of data communications, such as TCP/IP, OSPF, BGP, MPLS, etc. Applicants with experience in SDN and cloud network integration projects will be preferred.
4. Ability to plan industry network architecture and solutions. Applicants with HCIE/CCIE/PMP certificates are preferred, or equivalent technical capabilities.
5. High sense of responsibility and service awareness, excellent project management, communication and coordination skills, and the ability to withstand greater work pressure.

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

Role:L2 Production Support

Location:MBFC

JD:

need java, 24/7 on call, application support with java exp or java developers open to do app support

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, hering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 2 years working in an L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Good to have experience:

• AngularJS

• ActiveMQ

• Elastic Search

• Application Monitoring Tools

• CI/CD (Continuous Integration & Continuous Deployment)

• Python

• Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Are you looking for an exciting new opportunity and keen to build your career brick by brick in the LEGO Group?

This is an excellent opportunity to drive Customer Service Excellence by supporting our BU IEA (Business Unit India and Emerging Asia) order management and contribute to our global organization!

Core Responsibilities

You hold a key role in coordinating and providing support to BU IEA order management customer services tasks,

• Manage BU IEA orders handling in collaboration with your teammates.
• Engage with customers, internal sales, marketing and operations members to secure seamless execution of order management.
• Engage with the warehouse to secure coordination and prioritization of shipments.
• Deliver the requests to our customers on time, in case of deviations, communicate those to all partners.

With the current dynamics in environment we operate in, we are expected to react fast, and in accordance to the changes in business situation and priorities. More specifically you will:

• Create/Change/Maintain Customer Master Data
• Process sales orders/non-revenue orders
• Drop orders via delivery notes for further processing in our warehouses (pick, pack and shipments)
• Provide orders confirmation to sales team & customers.
• Follow up on returns/rejects/damages of orders, obtain approvals and raise Return Orders (for credit note) in SAP.
• Rescheduling and prioritizing orders in order to keep agreed delivery dates.
• Create quotations in SAP to signal for production schedule.
• Work closely with supply counterpart to maximise customers’ order fulfilment.
• Actively participate in continuous improvement efforts in processes.

You play a key role in delivering Customer Service Excellence by elevating seamless, professional, effective order management and service to internal partners and external customers. Together with the colleagues you jointly drive Order Management excellence for BU IEA.

You will take the lead in digital transformation in Order Management team, together with regional counterparts to improve efficiency, build value and innovation.

Focus is more on the distributor markets like Indonesia, Thailand, Philippines, Vietnam, etc. Be part of a diverse BU team, with colleagues & customers from around South East Asia and beyond!

Do you have what it takes:

To be successful in this position you enjoy working in a dynamic environment. You have a positive "can-do" approach and are able to prioritize assignments to manage many diverse tasks simultaneously. As a person you are a team-player, who thrives and contributes best in a team setting, however can also with little supervision work effectively independently.

Furthermore, we expect that :

• Degree or equivalent experience in Business/Logistics/Supply Chain
• 5+ years of relevant experience within Order Management, Customer Service, Logistics, Supply Chain Ops
• Experience using relevant SAP modules and are used to working with Excel (Vlookup, pivot tables etc.)
• Structured & collaborative, with a flair for working in systems
• Customer focused
• You have flexible approach when comes to changes
• You have strong collaboration skills to elevate team efficiency and performance
• You find motivation in building structure to optimize efficiency.
• You take initiative, recognize and act on opportunities for improvement.
• You pay attention to details

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/senior-customer-service-advisor-ef26f791edd01000df90b9aee7e00000

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

Requirements

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

For interested applicant, please submit your application via this link: https://jobs.porsche.com/index.php?ac=jobad&id=11158

Thank you.

Job Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Job Requirements

• Knowledge in computer science, Information Technology, Business Administration, or related field; relevant certifications (e.g., PMP, ITIL) preferred.
• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

Rack, Build, cable, configure, and provision Intel and AMD Servers

Rack, cable, and deploy Cisco Layer 2 networking equipment

Troubleshoot, test, quality assurance of Server hardware

Professionally resolve hardware issues via trouble ticket

Desired Experience:

1 to 3 Years of experience

Experience in PC Hardware and Server Hardware (on Job training provided)

Operating System Installation - Windows Server, Linux, Unix

PC Assembly and HW troubleshooting

Understanding of basic hardware troubleshooting and applying logical methods of resolution

Basic Networking Knowledge

Rack, cable, and deploy Cisco Layer 2 networking equipment a plus

Experience with RAID levels is a plus

Child Care Centre in East Coast Road invites application of L1 or L2 Teacher. Full Time or Part Time (8.30 am to 1 pm). If you are a team player who loves to ignite and propel the passion of learning in to be keen learners with risk appetite and be mindful of social skills , we love to chat with you.

We are a very established child care on ECDA 3 year licence. We welcome teachers who love to work creatively and as you will work on our prepared lesson plans, with autonomy to innovate as you know your children best as direct facilitator.

Our renumeration package is attractive including various performance bonuses to fairly recognise each contributing teacher. Nearest MRT : Marine Terrace ( 5 mins walk) . Very easy acess to public buses. Whatsapp : 96552783 ( Principal Anne ) .

Job Description & Requirements:

• Assess the service needs of clients and connect then with the correct provider.
• Assess client issues and provide recommendations to fix problems.
• Create and maintain a directory/database of clients and clients needs.
• Ensure each client is given the necessary services and follow up to fill ongoing service needs.
• Answers telephones and respond to email inquiries in the office.
• Maintain good relationships with service providers and clients to keep customer base.
• Excellent customer service and problem-solving skills.
• The ability to work well under deadlines and to multitask.
• Proficient skills in Microsoft Office, including Word and Microsoft Excel.
• Preferrably with Certificate of Employment Intermediaries Certificate.
• Bachelo or Diploma
• Excellent in verbal and written communication skills.

Alliance Française de Singapour is a local non-profit educational and cultural organization, affiliated with the international network of Alliances Françaises. With a mixed team of Singaporeans and French, and more than 4,000 members of all ages, the Alliance Française de Singapour fulfills its mission of teaching the French language and promoting French and Francophone cultures by offering various activities in its language center, gallery, theater and library.

We are looking for a professional and customer service oriented Receptionist cum Admin Assistant to join our team.

Responsibilities

Provide Front desk reception service for the office which includes handling all incoming calls and managing internal & external customers timely and professionally.

Receive and greet all visitors professionally and in a courteous manner.

Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).

Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner.

Receive, sort, and distribute mail/deliveries in a timely manner.

Provide, in-person and via phone/email, basic and accurate information relating to Alliance Française de Singapour’s general & cultural activities.

Maintain office security by following safety procedures.

Ensure that all the main doors (general areas) are duly locked securely after office hours.

Manage translation services, including quoting service fees, collecting payment and issuing receipts.

Advise clients on the different types of membership, account creation, collecting payment and issuing membership cards.

Assist with calling clients for surveys, including post registration call-back exercises.

Provide administrative support to the team and support ad hoc tasks as required.

Other tasks and duties assigned by management.

Qualifications & Experience

Minimum 1-2 years of work experience in office management and receptionist roles

Able to work independently without much supervision

Strong organizational and multi-tasking skills

Pro-active and attention to detail

Singaporean / PR

Writing Sprouts Language Arts School is seeking a free-lance, contract Business Support Officer to join the team.

To start the contract term immediately.

Main job scope of a Business Support Officer:

- Lesson worksheets printing and materials preparation

- Student enrolment admin

- supervise classroom cleanliness and common supplies are in order

- maintain basic cleanliness of common areas

- taking care of arrival and dismissal of students

- handling new customers’ basic enquiries and providing basic assistance to existing customers

- marketing and promotions related admin (to be able to help with social media posting and website posting will be a bonus)

Requirements

- good spoken and written English

- warm, pleasant personality

- love interacting with children, helpful and friendly towards parents

- be able to multi-task and meet deadlines

- sufficiently computer and tech savvy: using Google Drive, Microsoft, uploading photos etc

Plus point: able to understand and speak Mandarin

Work hours

• 18-24 hours a week
• Days and hours to be some weekday afternoons (2:30-7pm block), and Sat 8:30am-1pm.

Work location

Default at our Joo Chiat outlet. If needed at our Potong Pasir outlet on exceptional basis - will reimburse for transport.

Remuneration

• $15 to $20 per hour
• Contract term: a year, renewable
• Contract completion incentive: $500

Interested candidates are to email us at info(at)writingsprouts(dot)com(dot)sg

> a short write-up of less than 100 words, to share why you are suited for this position

> resume

> your residency status

> your weekly day/time availability for this position

> when you are able to start work

Only shortlisted candidates will be notified. Thank you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!