Total 1,313 Customer Service job vacancies in SGP-Singapore-Hong Leong Building

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Senior Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Senior Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A Programme Manager position is open at the Singapore Hybrid-Integrated Next-Generation μ-Electronics (SHINE) Centre of Professor Aaron Thean and within the Department of Electrical and Computer Engineering, National University of Singapore (NUS).

The candidate will have a leading role in managing the related research projects, reviewing, and monitoring the execution, leading all aspects of the communication with the involved industrial parties.
The candidate will also have responsibilities in the following areas:
1. Coordinate the setup of the Centre in close collaboration with its Directors and PIs.
2. The Programme Manager is expected to play a leadership role in ensuring a tightly integrated programme where appropriate research activities are clearly collaborative; and to monitor, supervise, and manage the various principal investigators and receive reports on their research projects and specifically to review the progress of the various research activities for their deliverables along pre-determined timelines and make necessary changes, when appropriate, to the programme to achieve the stated goals.
3. Monitor and report on usage of the grant, review, and report expenditure where appropriate.
4. Expected to assist and interact with all partners on reports such as mid-term review reports, annual programme reports, final programme report etc.,
5. Assist on scientific or technical review and shall provide an overall presentation at such reviews.
6. Managing the timeline and deliverables through the programme operations.
7. Interact with the technical teams and industry partners on visits regularly to engage with their home teams to ensure technology relevance.
8. Maintain fixed asset inventory and enforce high standard of document control and record keeping.

Prior experience with project management roles, exposure to different work environments, and a background on Electrical or Computer Engineering are highly valued.

Qualifications

1. Preferably a PhD degree from a reputable university, ideally in Electrical Engineering or related (e.g., Computer, Communication, or Information Engineering).
2. Knowledge and experience in managing projects and/or research programmes is highly valued, along with experience in different roles and functions.
3. Good interpersonal, communication and leadership skills are required along with good written and oral communication skills.
4. The candidate needs to have high tolerance for ambiguity and ability to work on multiple sub-projects simultaneously, ability to prepare/disclose/handle information of a confidential nature, as well as to work in a team and positive “can-do” attitude, as documented by prior work experience and reference letters.
5. Open to Fixed Term Contract.

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

#L1-RT1

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

As a Customer Engineer in Google Distributed Cloud, you will work with the sales and pre-sales teams to offer and deliver complex distributed cloud solutions. You are the technical expert with strategic global customers, leading conversation on cloud offers and driving decisions to align with Google Cloud services and delivery team innovation and capabilities.

Qualifications

Job responsibilities

• Create and execute on new cloud offers, creating business case, getting alignment from respective teams, addressing budget needs, getting executive buy in, securing customers, driving customers to prove offers, and scaling offers to field once proven successful.
• Be a technical advisor and point of contact for strategic customers and accounts with non-standard requests and innovation needs.
• Build and maintain strategic relationships with senior cross-functional key stakeholders in customer or partner organizations to deliver or manage quality technical solutions and services.
• Strategize surrounding solution code development in collaboration with internal or external developers/users/partners/clients/stakeholders (as needed).
• Lead scalability of existing solutions or create repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions. Influence major product decisions based on developer feedback or technical expertise.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in technical troubleshooting and managing partners and customers.
• Experience with edge computing, distributed systems or data center transformation.
• Experience in system design and any one programming language (Java, C++, Python, etc.).
• Ability to travel up to 60% of the time.

Preferred qualifications

• 10 years of experience in a customer-facing role.
• 8 years of experience in cloud infrastructure designing multi-cloud solutions.
• 3 years of experience building solutions using ML/AI.
• Experience partnering across business units, stakeholders, vendors and teams to achieve common goals.
• Experience managing distributed teams globally on scaled programs.
• Ability to communicate complex information to executive internal/external stakeholders.

Purpose

Responsible for sustainability, profitability and to achieve budget incremental volume plan and placements set for respective key accounts. Efficient utilization and deployment of resources and assets in securing these objectives.

Key Duties / Responsibilities

A: Achieving Sales, Incremental Volume and Profitability

1. Plan and implement overall incremental sales volume, profitability and budget plans. Responsible for growing volume, placement and revenue in key channels and accounts.
2. Identify key accounts for increased business partnerships and growth opportunities via strategic and beneficial to drive sales programme.
3. Manage contract renewals; formulate tenders’ proposals for key accounts. Fulfill existing terms and conditions. E.g. DME/Accruals/Incentives.
4. Conduct regular business reviews internally and with designated key accounts. Re-negotiate terms and benefits to improve profitability, sustainability and resources maximization.
5. Develop business plans, strategies and promotional activities with key accounts to drive volume and revenue indicators.
6. Formulate plans to continuously grow unconventional channels key accounts and convert accounts to increase horizontal and vertical volume growth.
7. Ensure key customers equipment orders are prepared and execute timely and within budget so that equipment procurement targets are supported. Prepare placement plan and forecast for refurbishment action and stock control.
8. Identify new strategic locations for market penetration and expansion opportunities.
9. Plan equipment movement to optimize assets contribution and maximization. Track sales, profitability and net sales revenue of all equipment placed in key outlets with the objectives to improve return on investment as per Company standards.
10. Work closely with all relevant internal and external stakeholders to achieve business objectives.
11. Develop and maintain good customer service and mutually benefiting relationships with existing key clients.
12. Collect data and provide feedback on market intelligence and general industry trends. Identify business strengths, weakness, opportunities and threats to pre-empt and counter-propose business strategies and tactics in the market.
13. Monitor and manage the collection of outstanding payments.

B. Sales and Channel Development

1. Plan and implement promotional and engagement activities and channel activation programs to increase awareness; create brand and market value; optimizing sales volume and revenue.
2. Develop annual major customer plans to include exclusive promotions/sponsorship, total package service and maintenance programs to increase sales volume and pricing.
3. Accountable for meeting and growing set overall channel placement targets and against universe opportunities, net sales revenue, incremental volume and return on investments target.
4. Manage the allocated DME and sponsorships to ensure funds are use appropriately and within budget as per Business Plan.

C. Task Analysis

1. Execute, review and report on progress of sales and recommend relevant action plans accordingly.
2. Submit progress reports and updates on channel development, projects and activities.
3. Monitor potential loss sales volume of equipment and arrest problems.
4. Liaise with Customer Contact Centre, Operations and Technical personnel to ensure smooth follow-up and response to service calls.
5. Liaise with Customer Accounting, Financial Accounting and Commercial Finance on billing, payment, accruals, and settlement matters.

Related Position Requirements/Qualifications

a) Driving License - Class 3

b) University Degree/Diploma with qualifications in Business, Sales and Marketing

c) 3 years’ experience or more in the sales of fast moving consumer products and/or night entertainment industry

d) Preferably with key account servicing/customer service/operations sales and support background

First Konnection, Singapore's trusted education recruitment agency, partners with top childcare centers to connect talent with rewarding career opportunities.

We are proud to work with a leading MapleBear center, recognized for its nurturing environment, providing air-conditioned facilities for the comfort and well-being of infants.

What We Offer:

• Effortless Application Process: We handle all logistics while you focus on your career.
• Direct Communication: Clear updates and guidance throughout the application process.
• Career Support: Get personalized advice on how to present your strengths and secure the role.

Your Role as an Infant Care Teacher:

• Caring for Infants: Provide compassionate care and support their growth and development.
• Learning Through Play: Engage infants with age-appropriate, fun, and interactive activities.
• Safe & Stimulating Environment: Ensure a safe, clean, and nurturing space.
• Parental Communication: Keep parents informed on their child’s daily activities and progress.
• Team Collaboration: Work closely with your colleagues to create a positive and supportive environment.

Requirements:
To comply with local regulations, you must possess one of the following qualifications:

• Advanced Certificate in Early Years (ACEY)
• Higher Certificate in Infant Care (HCIC)

Why Join Us?

• Innovative Learning: Be part of a center that values play-based learning and creativity.
• Career Development: Access professional growth opportunities in a supportive team environment.

Apply Today and Make a Positive Impact on the Next Generation!
EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

The Digital Experience Support Lead is essential in ensuring the 24/7 availability, stability, security, and seamless support of APAC Digital Services delivered through the DDC Digital Towers.

This role demands a strategic mindset and close collaboration with cross-functional teams and stakeholders to establish and maintain well-defined processes and an up-to-date Support Matrix across all Digital Towers.

The responsibilities include overseeing a range of services such as DXP, SAP, ERP, VMS, Incadea, among others, covering both the digital front-end and backend operations.

Job role and responsibilities:

• Support Matrix Management: Develop, maintain, and regularly update a comprehensive Support Matrix for all Digital Towers, ensuring strict adherence to established support processes and procedures.
• Service Oversight: Take ownership of designated services including DXP, SAP, ERP, VMS, and Incadea. Monitor and ensure the performance and reliability of both digital front-end and backend operations.
• Collaboration: Work closely with APAC Market Country Managers to gather feedback, and partner with the APAC Solutions Delivery Team to align support strategies with Global Platforms based on project requirements.
• Issue Resolution: Lead the resolution of complex technical issues, ensuring timely and effective solutions. Provide guidance to support teams and escalate issues when necessary.
• Process Improvement: Continuously assess and refine support processes to enhance efficiency and effectiveness, identifying opportunities for automation and implementing improvements where applicable.
• Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on support performance and issue resolution.
• Documentation: Ensure that documentation for support processes, troubleshooting steps, and system configurations is accurate and kept up-to-date.

Skills and Experience required:

• Bachelor’s degree in a related field.
• Proven experience in a similar role, preferably in Digital Services, Finance or Business experience.
• Strong understanding of DXP, SalesForce, APIs, SAP, ERP, VMS, Incadea, and related technologies.
• Solid understanding of ITIL practices and familiarity with agile methodologies.
• Demonstrated experience in leading and managing teams, including setting goals, providing feedback, and promoting professional growth.
• Excellent problem-solving and analytical skills, with the ability to assess complex infrastructure issues and propose effective solutions.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver projects within scope and budget.
• Experience in collaborating with cross-functional teams.
• Knowledge of industry best practices in digital experience support.

Who are looking for:

• They will consistently collaborate, actively seeking and integrating business input while engaging all key stakeholders.
• They possess a genuine passion for fostering a culture of service excellence.
• Flexible and adaptable, this individual thrives in a dynamic environment, readily navigates ambiguity, overcomes setbacks, and focuses on finding solutions rather than dwelling on problems.
• A confident and articulate communicator with personal presence and gravitas, they will effectively influence, engage, and challenge others to gain understanding and commitment to their agenda.
• Energetic and engaging, they will be friendly and approachable, positively representing the Global IS Team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Product area

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Job description

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Qualifications

Job responsibilities

• Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions for telco, ecommerce, and retail partners in region to adopt.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation for new device launches.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a project/program management, consulting, or client facing role.
• Ability to communicate in Japanese and English fluently to support client relationship management.

Preferred qualifications

• 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• 3 years of experience managing projects and working with analytics or SQL.

Responsibilities

• Manage and grow a portfolio of accounts by understanding client needs, proposing solutions, and ensuring client satisfaction.
• Develop and execute strategic account plans to achieve sales targets and expand business opportunities.
• Build strong, long-lasting relationships with key decision-makers and stakeholders within client organizations.
• Collaborate closely with internal teams, including sales support and supply chain to deliver exceptional service and solutions to clients.
• Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for growth.
• Prepare and present sales proposals, contracts, and pricing strategies to clients.
• Monitor and analyze sales performance metrics to track progress and identify areas for improvement.
• Attend industry events, trade shows, and conferences to network, build relationships, and promote company products and services.

Prerequisites

• Minimum 1 year of proven work experience managing sales account in FMCG industry, candidates from Food Service industry without sales experience and keen to switch career are welcome to apply.
• Diploma in Business Management, Culinary, Marketing, or a related field.
• Strong communication, negotiation, and interpersonal skills.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Customer orientated with a results-driven approach.
• Proficiency in CRM software and Microsoft Office Suite.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Bezos Centre requires an experienced individual to support Centre Director on sustainable protein program and centre operation. The successful candidate will be responsible for leading the administration and managing centre operation.

Qualifications

1. Lead the centre administration and operation, ensure smooth functioning and efficient resources management.
2. Assist Centre Director on strategic planning and developing initiatives to support the centre goals and objectives.
3. Assist in monitoring the deliverables, reporting and communication.
4. Engaging with stakeholders including faculty, researchers, industry partners, and government bodies.
5. Facilitate partnerships with external organizations to enhance funding opportunities and expedite commercialization.
6. Execute tasks related to centre operation including budget management, project coordination, event planning, outreach and publicity.
7. Develop and implement strategies to improve operational efficiency and effectiveness.

Job title：Senior Human Resource Executive

Responsibilities:

• Assist with various Human Resources functions: recruitment, payroll, performance reviews, training, legal compliance and employee engagement activities.
• Maintain good relationship with stakeholders and clients.
• Monitor overall HR strategies and support human capital development.
• Undertake additional tasks as assigned by the supervisor.

Requirement:

• Possess a minimum 3 years' experience in Human Resource.
• Minimum qualification of a Diploma.
• Proficiency in organization, time management, and scheduling.
• Competence in using Microsoft Office.
• Effective communication abilities.

Please submit your updated resume by using the APPLY NOW BUTTON / Email to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

First Konnection, Singapore's trusted education recruitment agency, partners with top childcare centers to connect talent with rewarding career opportunities.

We are proud to work with a leading MapleBear center, recognized for its nurturing environment, providing air-conditioned facilities for the comfort and well-being of infants.

What We Offer:

• Effortless Application Process: We handle all logistics while you focus on your career.
• Direct Communication: Clear updates and guidance throughout the application process.
• Career Support: Get personalized advice on how to present your strengths and secure the role.

Your Role as an Infant Care Teacher:

• Caring for Infants: Provide compassionate care and support their growth and development.
• Learning Through Play: Engage infants with age-appropriate, fun, and interactive activities.
• Safe & Stimulating Environment: Ensure a safe, clean, and nurturing space.
• Parental Communication: Keep parents informed on their child’s daily activities and progress.
• Team Collaboration: Work closely with your colleagues to create a positive and supportive environment.

Requirements:
To comply with local regulations, you must possess one of the following qualifications:

• Advanced Certificate in Early Years (ACEY)
• Higher Certificate in Infant Care (HCIC)

Why Join Us?

• Innovative Learning: Be part of a center that values play-based learning and creativity.
• Career Development: Access professional growth opportunities in a supportive team environment.

Apply Today and Make a Positive Impact on the Next Generation!
EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Define KPI/KRA for team and team members
• Actively participate in and drive continuous improvement projects
• Reporting back on results

JOB TITLE: Supply Chain Manager - Personal Care - Unilever International
FUNCTION: Supply Chain
SCOPE: International
LOCATION: Singapore

Main Job Purpose:

Unilever International is one of the fastest growing businesses within Unilever with annual TO of ~Euro 1.35bn and there are strong plans in place to reach Euro 2bn in the next 3-5 yrs. Business is structured into different Business Groups in line with Unilever Org design and this role in particular would lead end to end supply chain for the Personal Care Business Group (which is the biggest business group within UI with annual TO of ~Euro 600M and has plans to grow to Euro 1BN in the next few yrs).

Key job scope includes:

• Business partnering the BG Head
• Sales & Operations Planning
• Sourcing Strategy and Sourcing Network Optimization
• Mid to Long Term Planning
• Network Management
• Performance Management

Key Accountabilities:

Business partnering the BG Head:

• Business partner Personal Care (PC) Business Group Head and be the first point of contact for all supply chain issues for the BG.
• Lead the service, cash, cost and quality agenda for the PC supply chain.
• Work with Global BG SC teams and UI BU cluster SC teams to unlock structural capacity issues and deliver growth through service improvement.
• Work with BG finance teams to understand margin hot spots and help support margin improvement through a robust savings delivery.
• Monitor business waste and help to reduce the same by working closely with the BG and BU business teams.
• Define the right service strategy (MTO vs. MTF) by customer-SKU combination to support business growth.
• Setting the right allocation guidelines for constrained formats by working closely with the BG head.

Sales & Operations Planning:

• Lead the Sales & Operations planning process for the BG including demand review with BUs, demand-supply reconciliation and identifying risks and opportunities to mitigate gaps to plans.
• Drive the overall process through cross functional participation focussing on both top and bottomline.
• Lead the complexity reduction roadmap working closely with the BG head and have a clear portfolio defined at a customer-SKU level.

Sourcing Strategy and Sourcing Network Optimization:

• Understand the current sourcing footprint with clear rationale behind each format-SU combination and role of each site (strategic vs. tactical).
• Define and lead a clear sourcing decision making process (including Make vs. Buy) for the BG in line with overall UI sourcing decision making process .
• Align UI sourcing strategy with Global BG SC teams and identify opportunities for sourcing network optimization to get the right balance between service, cost and agility.

Mid to Long Term Planning:

• Work with UI BU SC teams to identify capacity hot spots in the mid-term (4-12 months) through a demand-supply reconciliation process and develop resilience sourcing options with the help of Global BG SC team.
• Ensure formal capacity sign offs with all SUs/clusters with help of UI BU SC teams.
• Prepare a long-term forecast (3 to 5 yr horizon), taking inputs from the business on long-term growth ambitions and work with Global BG SC teams on long-term capacity planning.
• Identify UI-driven capacity requirements/CapEx investments through the process, prepare business case with the help of supply chain finance teams and get necessary stakeholder sign off.

Network Management:

• Network management for all strategic transformation, savings and resilience projects including drawing the project network, working closely with cross functional stakeholders and ensuring delivery on time in full.
• Ensure all quality and compliance controls are followed for all the networks in line with UI NPD Bluebook.

Performance Management:

• Build capabilities to measure and track performance for the PC BG globally:
• Service Level Measurement and Loss Tree Analysis
• Forecast Accuracy and Bias by different cuts (vertical, format, brand, sourcing unit)
• Action Planning to mitigate losses
• Overall Savings program for the BG
• Business waste trend
• Inventory trend (Fast moving vs. slow moving)

Professional Skills:

ESSENTIAL

• Bachelor’s degree in engineering or supply chain.

PREFERRED

• Candidates with APICS certification.

Experience Required:

ESSENTIAL

• 8 to 10 years of experience in Supply Chain
• Cross Border Supply Chain Experience
• Strong analytical skills
• Strong interpersonal skills

PREFERRED

• FMCG experience

Travel:

~10% of the time

Contacts:

Internal:

• UI Business Teams (Business Unit CD Teams, Business Group Teams, Finance Teams)
• Sourcing units
• UI Business Unit Supply Chain teams
• UI Procurement Teams
• Unilever Business Group and Business Unit Supply Chain teams

External:

• Collaborative Manufacturers (CMs)

We are seeking a diploma holder (with up to 2 years of work experience) to join us, as the Business Support Associate, in our Business Management & Strategy APAC & MEA team in Singapore. This role is ideal for someone looking to start or build a career in procurement management, vendor management and marketing. You stand a good chance if you have a growth mindset, are highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

Your team

Business Management & Strategy team is a regional team which is accountable for managing business operations and implementing strategic initiatives in APAC, Middle East and Africa (APAC & MEA) region. The team is responsible to work closely with internal stakeholders to tackle their challenges, reshape perspectives and cultivate capabilities that enable the organization to achieve sustainable advantage. You will be part of a high performing and dynamic team focusing on delivering long term value.

Your key tasks 

• Support general business operations processes in Avaloq APAC & MEA
• Source and coordinate with vendors to ensure the timely and cost-effective production and delivery of materials including promotional items, merchandises and inventories
• Maintain and organize office and marketing inventories, ensuring adequate level of stock
• Manage procurement tasks such as creating and processing Internal Request Approvals (IRAs) and Purchase Orders (POs)
• Work closely with Sales and Marketing teams to ensure alignment and support across various projects and maintain accurate record of marketing activities, budgets and expenses
• Provide planning, logistical and operational support to Sales and Marketing teams for Internal and External corporate events
• Assist in ad-hoc marketing and communications projects as needed
• Manage extraordinary travel arrangements for Management where necessary, including visa, flight and accommodation arrangements

Product area

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Additional job description

In this role, you will be responsible for partnering across people operations and with business leaders to ensure that organization design are managed in a fair and timely manner, consistent with local requirements and in support of business objectives.

Please note this is a Fixed-Term Contract until the end of 2024.

Qualifications

Job responsibilities

• Own the centralized reorganization (reorg) process and standards.
• Act as advisor to Front-line HR and the business across the full reorg life-cycle, from early ideation to landing and communications change management.
• Identify risks associated with proposed organizational changes, raise to and influence appropriate parties accordingly.
• Partner with HR COEs, including Benefits and Internal Mobility, to ensure appropriate support is provided to impacted Googlers and ensure smooth execution of the reorg.
• Consult with local HR, Labor Relations, and our Legal Partners to execute on Workers Councils and other regional compliance requirements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in employee relations/investigations, gained in either an HRBP role, Employee Relations Advisory role, or equivalent experience as an employment attorney practicing employment law.

Preferred qualifications

• Ability to establish strong cross-functional relationships at all levels and geographies.
• Ability to pay attention, convey opinions and recommendations both in speaking and writing.
• Ability to operate with empathy and diffuse/de-escalate challenging conversations/situations.
• Excellent investigative and problem-solving skills, with the ability to organize and analyze data.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Additional job description

As the Content Solutions & Sponsorship lead, you are the link between YouTube and Sales. Your role is to turn product innovations into client solutions that enable our customers to get the most out of Google’s advertising products. You will partner with Sales team members in building the strongest commercial strategy, and we equip customer-facing Googlers with essential product expertise. You will work on maximizing the YouTube Music opportunity, working on Festive Tent pole Moments, collaborating on scaled content innovations such as Roadblocks & Line Ups.

Qualifications

Job responsibilities

• Partner with Video Specialists and Sales teams to establish strategy and grow Content Revenue (YouTube Select) at the local market level.
• Lead awareness and training of the Content Proposition, ensure Sales excellence and reporting against lead lists.
• Be the local Subject Matter Expert, identify Tentpole Content moments, develop narratives and lend pitch support for the top leads.
• Support execution of Content Solution projects, introduce implementations tools and influence Product teams for long term impact.
• Drive cross functional collaborations in local market (with local market stakeholders, YouTube Partnerships, Marketing, gTech and Media Planners) unlocking local Content Solutions opportunities for brands.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.
• Experience working within the South East Asia markets.

Preferred qualifications

• Experience and understanding of the wider media world, including communications planning, content strategy, publishing and media owner.
• Experience developing and executing large sponsorship programs.
• Understanding of the YouTube ecosystem (viewers, creators, advertisers) and products.
• Demonstrated consulting skills, with the ability to successfully influence stakeholders at all levels.
• Knowledge of the Content and Creator landscape.

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Familiar with basic computer skills.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Overview*

The incumbent will support the Manager, NUHS Total Workplace Safety and Health (TWSH) Office, to drive high standards in Workplace Safety and Health (WSH) practices and foster a strong WSH culture in NUHS. He/she will provide administrative WSH support at NUHS Group Level and Regional Health System Office Level.

Job Responsibilities*

Support Manager, NUHS TWSH Office to

• Implement NUHS-wide WSH initiatives, coordinate WSH efforts across NUHS, NUHS-wide policy alignment, promulgation of best practices across NUHS, any follow-up as required by Ministry of Manpower
• NUHS Total Workplace Safety and Health Oversight Committee Secretariat.
• Demonstrate that WSH is a priority for RHSO by publishing the WSH commitment, reviewing and tracking WSH targets and performance, allocating sufficient resources for WSH, promoting WSH proactively, and ensure that staff have the necessary knowledge on WSH

Requirements*

• Experience in the healthcare industry is an added advantage.
• Licensed and Registered MOM WSH Officer is an added advantage
• Well versed in WSH Act and requirements
• A team player who is able to work independently in a fast-paced environment to meet deadlines
• Strong interpersonal and communication (both written and oral) with the ability to interact with various levels of stakeholders
• Well-versed in MS Office and able to work under pressure

Infant Care Teacher (Odyssey The Global Preschool- Fourth Avenue)

An Infant Teacher at Odyssey is a passionate early childhood educator dedicated to nurturing young children. The role involves working closely with the Infant Curriculum Specialist (CS) and a team of infant teachers, sharing caregiving and interaction responsibilities to create a warm, supportive learning environment.

Qualifications and Skills:

• Advanced Certificate in Early Years (ACEY)
• Strong communication skills in spoken and written English (or Chinese for Chinese Infant Teachers)
• Excellent interpersonal skills, with the ability to work with staff, parents, families, and community partners from diverse backgrounds
• Highly motivated, energetic, and passionate about promoting children’s learning and development
• Teaching experience is a plus, but not mandatory

Roles and Responsibilities:

1. Developing the Whole Child – Curriculum and Pedagogy

• Collaborate with the CS and teaching team to plan and implement an age-appropriate curriculum that aligns with Odyssey’s teaching approaches and pedagogy.
• Use ongoing observations of children to develop intentional and differentiated strategies tailored to their individual needs.
• Foster trusting, respectful, and responsive interactions with children, building strong relationships.

2. Learning Environment

• Work with the team to design and create an optimal learning environment that supports children's growth and development.

3. Health, Safety, and Nutrition

• Ensure adherence to operational procedures and standards related to health, safety, nutrition, and hygiene, maintaining the highest level of care for the children.

Collaborating with Families and Communities:

1. Family and Community Partnerships

• Build strong, collaborative partnerships with families to ensure continuity of care between home and school.
• Engage in customer-centric communication, ensuring personalized, meaningful interactions with families.
• Support and participate in school-community initiatives that strengthen family-school connections.

Building Professional Capacity:

1. Professional Mastery

• Commit to continuous professional development through reflective practice, networking, and collaboration within the school’s learning community.

2. Professional Values and Ethics

• Uphold and demonstrate ethical values and professionalism aligned with Odyssey’s programme philosophy and core values.

Building Organizational Capacity:

1. Teamwork and Collaboration

• Contribute to a positive and collaborative team culture in the infant room and across the school.

2. Vision and Planning

• Embrace and embody Odyssey’s vision, mission, and core values in daily practice.
• Support the school’s outreach initiatives, including participation in school events, home-school partnerships, and parent education programmes.

Job Duties

• 
  
• For creating meaningful and relevant experiences for end users by integrating products and services, the User Experience / Service Designer shall have relevant working experience in developing a wide range of design artifacts such as journey maps, user research analysis, service blueprint and roadmaps.

Other responsibilities include, but not limited to:

• Conduct user research, including interviews, surveys and usability testing, to gain insights and understand user behaviours, needs, opportunities and pain points.
• Develop user personas, journey maps, and other artifacts to communicate research findings.
• Design and facilitate design workshops with stakeholders to align on service design goals and co-create solutions.

Qualifications & Skills

• Minimum 1 year of experience in web and mobile application.
• Proven record of the Product UX designs.
• Experience establishing and analysing UX metrics.
• Experience with end-to-end research projects; from defining goals and objectives, developing scripts or interview guides, conducting fieldwork, analysing results, and sharing insights with the Product team.
• Good in any of the designing tools (Sketch, Invision, Principle, Framer, Flinto, Figma, Azure, Illustrator, Adobe XD, Web, Androi, IOS)
• Familiar with agile development methodology and be able to collaborate with different stakeholders in the project to ensure the best user experience of the application.
• Strong communications and presentations skills with stakeholders at all levels.
• Candidates with more than 3 years experience will be considered for senior postition.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

First Konnection, Singapore's trusted education recruitment agency, partners with top childcare centers to connect talent with rewarding career opportunities.

We are proud to work with a leading MapleBear center, recognized for its nurturing environment, providing air-conditioned facilities for the comfort and well-being of infants.

What We Offer:

• Effortless Application Process: We handle all logistics while you focus on your career.
• Direct Communication: Clear updates and guidance throughout the application process.
• Career Support: Get personalized advice on how to present your strengths and secure the role.

Your Role as an Infant Care Teacher:

• Caring for Infants: Provide compassionate care and support their growth and development.
• Learning Through Play: Engage infants with age-appropriate, fun, and interactive activities.
• Safe & Stimulating Environment: Ensure a safe, clean, and nurturing space.
• Parental Communication: Keep parents informed on their child’s daily activities and progress.
• Team Collaboration: Work closely with your colleagues to create a positive and supportive environment.

Requirements:
To comply with local regulations, you must possess one of the following qualifications:

• Advanced Certificate in Early Years (ACEY)
• Higher Certificate in Infant Care (HCIC)

Why Join Us?

• Innovative Learning: Be part of a center that values play-based learning and creativity.
• Career Development: Access professional growth opportunities in a supportive team environment.

Apply Today and Make a Positive Impact on the Next Generation!
EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Summary

Retail Store - L2 Production Support Project.

• Strong understanding and Hands-on Experience in Java, SQL, AWS/Cloud, Knowledge on Inventory Management and Order Fulfilment.
• Have good knowledge on Retail store support process.
• Should involve in Incident & Service Request Management, Problem & Change Management, Root Cause Analysis.
• Service now & ITIL process Knowledge is required.
• Should participate actively in team meetings discussions and be proactive in communication.
• Excellent written and verbal communication skills are must

Key Responsibilities

• Technical POC for respective Geo.
• Strong understanding of Retail production support activities - Incident Management, Service Request, Problem Management is mandatory
• Experience in Customer Facing role is mandatory.
• Should be able to lead 6+ member team from remote location and co-ordinate the work between customers and offshore resources. Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues
• Should have experience working on offshore/onsite model and should communicate efficiently across the team
• Good communication skills.
• Collaborate with management to improve and customize reports related to production support.
• Discuss all production support aspects with application development management.

Join us in Transforming Lives Together!

The Art Faculty is a Social Enterprise established by Autism Resource Centre (Singapore) which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background.

As a Retail Assistant (Part-time), your Impact and Contribution includes:

• Provide customer service and promote merchandise
• Carry out cashier responsibilities and daily financial reconciliation
• Manage stock replenishment, product merchandising, and displays
• Conduct basic housekeeping tasks
• Any other duties as assigned by the Store Manager

• Pleasant disposition and customer service oriented
• Possess good working attitude and communication skills
• Desire to learn about Autism and serve the autism community

Working Hours:

• Monday to Saturday, Including PH - 5pm to 9pm OR
• Saturday/PH/Ad hoc – 9am to 5pm

Location: The Art Faculty at Pathlight School (Tampines)

We offer a competitive remuneration package and the professional advantages of a dynamic workplace that enables your professional development and values your contributions.

We seek your understanding that only shortlisted candidates will be notified.

Our organisation is committed to protecting our children and young people from harm. We require all applicants to undergo a comprehensive screening process prior to hire.