Total 45,682 Customer Service job vacancies in Singapore

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

• Undertake the teaching of a class in accordance with the school's agreed policies and guidelines.
• Plan and carry out the daily programme, developmental and caregiving tasks as assigned.
• Create meaningful language opportunities for children where love for Mandarin can be promoted.
• Document children's learning through contributions towards newsletters, class panels and children's portfolios.
• Attend to the health, hygiene and safety needs of the infants.
• Create a safe environment and provide the best possible care to infants under their care.
• Build and maintain good rapport with parents.

• Obtained at least a Certificate in Infant/Toddler Care and Development, or Fundamentals Certificate in Early Childhood Care and Education (with a certificate in Infant/Toddler Care) or its equivalent
• First Aid Certificate recognized by ECDA
• Minimum 2 years of relevant experience
• Good interpersonal and communication skills

• 5 days work week (Mon - Fri)

• Positively represent the company in all interactions and promote a positive impression to customers and visitors. To attend to all guests and visitors' enquiries at the reception counter.
• To attend to all incoming or outgoing calls appropriately and courteously: handling basic enquiries, transfer of phone calls and taking messages for related staff.
• Liaise with vendors and suppliers for office management/services (including couriers’ arrangement)
• Manage the office’s expenses and equipment (e.g. stationery supplies, cleaning)
• Supervise the housekeeping activities to ensure overall safety, security and cleanliness of corporate office
• Administrative duties such as data entry, photocopying and filing of documents etc
• Maintain and update seating charts and employee contact information lists
• Liaise with building management and relevant vendors on mechanical and electrical faults
• Act as point of contact for building management
• Support onboarding and offboarding logistic (welcome pack, building or door access card etc.)
• Ensure continuous maintenance contracts for services for the office
• Analyze, direct, and report on all cost containment opportunities related to support services (invoicing, mail, supply/furniture ordering, space allocations, facility management, etc.)
• Management of meeting rooms: to ensure the environment of all meeting rooms are clean and tidy and to supply the meeting resources on time.
• Management of goods received: to take record and distribute all delivered goods from supplier through proper checking.
• Management on Reception area: to ensure the environment is clean and all reading materials (newspaper, magazines etc.) are kept neatly and tidily.
• To submit all payment requests to Finance department on a timely basis for courier service, utility charges etc.
• Asset management: to manage the borrowing of projectors and terminals and ensure all assets are always in good condition.
• Prepare and generate administrative reports.
• Responsible for the distribution of company’s appreciation gifts, token and goodies for any function organized by the company.
• Ordering flowers for employees (hospitalization, maternity)
• Provide general office support to staff in the office
• To provide EA support to the VP, Product
• To undertake special assignments, ad-hoc functions and related duties as and when required.

Requirements:

• Minimum 3 years of working experience in similar capacity. Experience in clerical and administrative capacity will be an added advantage, preferably as an office admin
• Candidates with prior experience in office move is preferred
• Proficient in MS Office especially Excel, Word and PowerPoint
• Possesses a positive attitude and ability to work independently
• Strong multi-tasking, prioritization skills and work well under pressure
• Good negotiating skills
• A great team player
• Ability to work in a fast pace environment
• Friendly, approachable, able to communicate and interact effectively with all levels of staff
• Initiative, willing to learn and able to work independent under minimum supervision.

TECHNICAL SUPPORT ENGINEER

Location: Kovan

Working days: 5 days (Mon - Fri)
Working time: 7.30 to 5.15pm or 8.30 to 6.15pm or 9.30 to 7.15pm
Salary: $3000 - $4000

Purpose:

To provide technical expertise and know-how of the products and to keep up to date technical information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
  To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Cloud licensing.
  Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
  Retail display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.
  

Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
  Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.
  

Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
  Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.
  

Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.
  

Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
  Provide internal and external training on new products and support procedures.
  

Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
  Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.
  

Asset / PA Store Management:

1. Inventory Tracking:Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.
   
2. Lifecycle Management:Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.
   
3. Maintenance and Compliance:Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.
   
4. Risk Management:Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.
   
5. Inventory Control:Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.
   
6. Equipment Checkout/Return:Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.
   
7. Maintenance and Repairs:
   Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

Job Requirements

• Minimum Diploma in Audio Engineering, Electronics & Communications
• 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital Mixing Console
• Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales Environment).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job title – Technical Service Manager, Brewing APAC

Location – Across APAC Singapore, Malaysia, India, Indonesia, Thailand

Job model – Hybrid

The role supports customers in the use of our brewing enzymes across Asia Pacific region. The candidate will perform plant trials at customers breweries, provide technical support and training to customers and distributors. The candidate will also drive opportunity pipeline from identification to commercialisation in collaboration with account managers to drive growth in the APAC market.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Run optimisation trials at customer breweries.
• Provide technical support, problem solving and training to customers, distributors and account managers.
• Drive opportunity pipeline from identification to commercialisation.
• Represent Asia Pacific in global technical team.
• Build strong network with both internal and external stakeholders.

We bring

• Supportive environment where individuals are empowered to progress and contribute to meaningful change.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Dedication to creating better futures for customers, communities, people, and the planet.

You bring

• Bachelor’s degree in Chemistry or Food Science or minimum 5 – 10 years of relevant working experience, technical and food processing knowledge of F&B products
• Master brewer or 5 years brewing experience; extensive understanding of brewing process.
• An effective communicator, working with international team and comfortable with matrix organization.
• Business English proficiency is required to support internal and external stakeholders.
• Ability to work in teams and engage multiple stakeholders.
• Due to job nature extensive business travel across APAC is required.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

Working Hours

Monday - Friday: Office hours

Any 8.5hrs in between from 730am - 6pm

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes

Job Description:

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Degree in any discipline
• Prior experience in leading a team in healthcare industry
• Min 5 years of experience in managerial position

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: Centre Supervisor

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

SCHOOL OPERATIONS EXECUTIVE

SINGAPOREANS/ PRs ONLY

(Salary – $2,000 to $2,100)

LOCATIONS

· EAST – Dakota Crescent (Near MRT)

WORKING HOURS

42 hours over 5 days of a Calendar Week

· 4 Days of a Week - 11.00am to 8.00pm

· 1 Day of a Week - 11.30pm to 8.00pm

OR

42 hrs over 6 days of a Calendar Week

· 5 Days of a Week - 12.00pm to 8.00pm

· 1 Day of a Week - 7.30am to 12.30pm or 12.00pm to 5.00pm

JOB DESCRIPTION

Support the operations manager in the key areas of School’s operations, which include:

1. General Security and Safety:

a. Gate duty and traffic management

b. Checking and ensuring that User(s) of school facilities duly exit School by the expiry of the scheduled booking slot(s)

c. Checking and ensuring that the doors of all rooms are locked before leaving School at the end of duty hours

d. Activating the School’s security alarm system before leaving School at the end of duty hours

2. Cleaning duties to support School’s general cleanliness

3. Logistics support for school programmes and events (e.g., assist security guard to maintain traffic control during big events, arrange tables for school examinations etc)

4. Other ad-hoc duties assigned by Operations Manager

JOB REQUIREMENTS

1. Pref with experience in the use of security alarm system

2. Willing to learn school operational environment and assist the Operations Managers

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email your resume to -

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Reporting to the Head of Dept, you will provide administrative support for the following programmes:

• Human Papillomavirus (HPV) Education & Immunisation Catch Up Cohort
• Colorectal Cancer Awareness Campaign
• Breast Cancer Awareness Campaign

Key Responsibilities

Administrative Support

• Call and remind participants who have taken their first dose of HPV vaccination to complete their second and third dose
• Call participants who have indicated their interest to go for their HPV vaccination
• Provide backroom and administrative support for the (HPV, CCAM, BCAM programmes)
• Collate and process invoices from the partners/ general practitioners (GPs) (HPV programme)
• Attend to partners and GP enquiries
• Outreach to GPs to come onboard the programme
• Plan and prepare monthly reports for the HPV programme and for relevant partners
• Provide timely support and maintain a high level of engagement with the partners
• Ensure timely communication to all partners
• Ensure that the related records are keyed into the internal data system
• Draw up the annual report write-up for related projects
• Answer phone calls for event registrations and other queries
• Assist in administration duties as required by the department

Qualifications and Competencies

• Diploma in Business or Marketing
• Fresh graduates are welcome
• Excellent customer service
• Conflict management
• Work independently in a team setting to achieve the strategic goals
• Excellent verbal and written skills
• Able to analyse qualitative and quantitative data to help conceptualise and plan the programme

Key Highlight:

• Enhance your skills with government social service sector
• Nearest MRT: Buona Vista
• Working Hours: Monday – Friday (Office hours)
• Contract Duration: 2 years [High chance of conversion to permanent staff]
• Benefits Entitlements: AWS / Performance Bonus (1.5 - 3 months)

Key Responsibilities:

• Achieving organization programme’s philanthropy and engagement goals, including mobilisation of donations and resources for the social service sector.
• Brokering and facilitating fundraising and engagement partnerships with corporate and individual accounts, which could be from the Foundations, Family Offices and High Net Worth Individuals.
• Deepening existing partnerships and donation support from corporate accounts
• Planning, organising and enhancing cause-based fundraising initiatives with corporate partners.
• Working with various business units within organization to develop fund raising and engagement strategies via a data-driven approach.

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Minimum of 3 years of relevant experience.
• Knowledge or interest in social service will be an added advantage.
• Experience in sales/fundraising will be a bonus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Join Our Team and Shape the Future of Science and Technology!

Are you ready to embark on an exhilarating journey dedicated to promoting interest, learning, and creativity in Science & Technology? We are seeking a vibrant and dynamic individual to join the Centre as a Project Officer.

The Role

As a Project Officer, you will play a pivotal role in steering the infrastructural developments of the New Science Centre. This dynamic position calls for a diverse skill set, involving engagement with consultants and contractors, active participation in tender processes, and seamless coordination with multiple government agencies.

Key Responsibilities

Your role will encompass meticulous tracking of project progress, maintaining comprehensive records, and overseeing contract administration, including invoice preparation and expense reports. Additionally, you will be instrumental in facilitating seamless communication and coordination among internal and external teams at every stage of project development. This will involve organizing meetings, crafting presentation materials, and managing logistical aspects.

What We're Looking For

The ideal candidate should have good knowledge and experience in Building and Project Management, ideally with 1 to 2 years of experience in managing public sector projects. Exceptional organizational, verbal, and written communication skills are a must, coupled with a keen eye for detail and the ability to juggle multiple priorities.

Desired Attributes

We value initiative, strong communication prowess, and adaptability. The ability to thrive in a fast-paced, dynamic environment and deliver across various project facets within tight deadlines is crucial. We seek individuals who can work effectively both independently and as part of a multidisciplinary team, while maintaining a flexible, creative, and solution-oriented approach.

Join us in shaping the future of science education and exploration at Science Centre Singapore!

Only shortlisted candidates will be notified.

*Contract / Fulltime opening available

Roles & Responsibilities

• Assess patient's medical, physical, cognitive, economic and social needs as well as their available support systems.
• Conduct post discharge follow-up via phone calls and/or home visits to ensure adequate and ongoing support and education to the patients, caregivers and families.
• Work in partnership with care professionals in the social and healthcare sectors to enhance patient's well-being across the continuum.
• Collaboration with patients, caregivers and the families to promote seamless and coordinated care and facilitate shared decision making
• Participate in activities that contribute towards the improvement of the quality of patient care and support care integration activities.

Requirement

• Min. Diploma/Degree in related industry such as healthcare, social or community services sectors.
• Min. 3 years of working experience in healthcare, social or community services sectors.
• Prior healthcare or social services qualification such as nursing or allied health/social services-related experiences would be good
• Case management experience is an advantage!
• Keen to work in the community setting.
• Has the passion for care of the elderly, including counselling and working with the family on social issues such as discharge care planning.
• Must be matured and sensitive in working with the patients, family members, the public and the healthcare partners.
• Able to work in collaboration with the healthcare partners in the hospital’s multi-disciplinary team and outside the hospital.
• Able to work independently as well as embrace teamwork.
• Keen-to-learn attitude is essential.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Salary : $2,500 - $3,300

Location: Various Locations

Working Hours: Depends on location

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Job Description:

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Degree in any field of study from a recognised institution
• Min 4-6 years of relevant operations work experience from a healthcare / eldercare / social services institution
• Prior 2-3 years of working experience in leading a team / holding supervisory or managerial position in the healthcare industry

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

• Uniform Provided!
• Career progression!

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Woodlands
• 4 days work, 2 days off (rotating basis)
• Either 10am to 10pm or 10pm to 10am (with 2hrs break)
• Basic + Incentives + Allowances + Bonus!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Description:

• Responding to customer inquiries via phone, email, or chat regarding products, services, pricing, and orders.
• Assisting customers with placing orders, providing product recommendations, and guiding them through the purchasing process.
• Assisting with sales administration tasks such as preparing quotations, processing orders, and coordinating deliveries.
• Addressing customer complaints, concerns, or issues promptly and professionally, striving to achieve satisfactory resolutions.
• Following up on sales leads generated through various channels to nurture relationships and convert leads into sales opportunities.
• Providing feedback to the sales team regarding customer interactions and opportunities for improvement.
• Generating reports and analyses from customer data to identify trends, opportunities,
• Collecting customer feedback and insights to inform marketing strategies and improve customer engagement.
• Following up with customers to ensure their satisfaction with products or services and address any post-purchase issues.

Requirements:

• Minimum Diploma
• Minimum 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• Responding to customer inquiries via phone, email, or chat regarding products, services, pricing, and orders.
• Assisting customers with placing orders, providing product recommendations, and guiding them through the purchasing process.
• Assisting with sales administration tasks such as preparing quotations, processing orders, and coordinating deliveries.
• Addressing customer complaints, concerns, or issues promptly and professionally, striving to achieve satisfactory resolutions.
• Following up on sales leads generated through various channels to nurture relationships and convert leads into sales opportunities.
• Providing feedback to the sales team regarding customer interactions and opportunities for improvement.
• Generating reports and analyses from customer data to identify trends, opportunities,
• Collecting customer feedback and insights to inform marketing strategies and improve customer engagement.
• Following up with customers to ensure their satisfaction with products or services and address any post-purchase issues.

Requirements:

• Minimum Diploma
• Minimum 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

Detailed Job Description

• Design, implement, and oversee intricate core and data center network infrastructure to ensure optimal availability, performance, and scalability.
• Manage Cisco ACI environments, including fabric, tenants, application profiles, and endpoint groups, while addressing any administrative or troubleshooting needs.
• Collaborate across teams to align network infrastructure with business objectives and emerging technology trends.
• Develop and uphold network documentation, policies, and procedures to maintain clarity and consistency.
• Supervise the setup, configuration, and upkeep of network hardware and software.
• Proactively identify and address network vulnerabilities to uphold security standards.
• Lead end-to-end network projects, including budget oversight, from conception to execution.
• Enhance efficiency in visualizing, monitoring, and analyzing network operations through automation and improvement initiatives for regular updates on OLAs and KPIs.
• Provide mentorship and technical guidance to junior network engineers.
• Keep abreast of new technologies and industry best practices, recommending enhancements accordingly.

Minimum Requirements

• Hold a degree in Computer/Electrical/Electronics Engineering or Computer Science.
• Possess a minimum of 6 years of relevant IT experience in network engineering, focusing on data center networking.
• Demonstrate proficiency in Cisco ACI architecture, including hands-on experience in deployment, configuration, and troubleshooting.
• Exhibit a strong grasp of networking concepts and protocols such as TCP/IP, VLANs, OSPF, and BGP.
• Display an interest in developing IT service management skills.
• Have experience with network security practices and firewall configuration.
• Showcase exceptional problem-solving abilities and thrive in fast-paced environments.
• Candidates with industry-recognized certifications (e.g., CCNP, ITIL, CITPM, PMP, etc.) will receive preference.
• Possess excellent verbal and written communication skills, along with strong collaboration abilities.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
Email: [email protected] / [email protected]
We regret that only shortlisted candidates will be notified.
Job Code: SHIL
EA Registration No. R22109597
EA License No.: 01C4394
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[Marketing Lead, Cross-border Recruitment Service]

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We are seeking an exceptional marketing & growth enthusiast to lead the Marketing team in our Cross-Border Recruitment Service Business, TalentHub.

What You’ll Be Doing

The mission of this role is to position Glints as a thought leader in the talent and recruitment space, enabling Glints to be the preferred solutions partner for employers in Singapore, Hong Kong and new markets we enter.

You will drive a diverse range of marketing channels including social media, blog, performance marketing, partnerships, and Events.

In this full-funnel marketing role that reports into the Commercial Director, your role is pivotal in driving impactful full-funnel, multi-channel B2B marketing strategies. You will be responsible for planning, orchestrating execution and optimizing marketing initiatives to build brand and service awareness, engage target audience, generate leads, nurture prospects, and support sales conversions throughout the customer journey.

As a strong initiator and people manager, you will drive the team towards quality execution and achieving great outcomes. Your leadership will be instrumental in developing and empowering teams to realize their full potential, ultimately contributing to Glints' mission of connecting Southeast Asia talent with cross-border career opportunities.

In this role, you will:

● Build awareness and engagement amongst targeted employer audiences for Glints TalentHub - Develop and execute impactful marketing strategies and initiatives across various channels and formats, including but not limited to social media, blog, performance marketing, partnerships, and events. Set goals and milestones, create marketing plans and projections, prioritize activities, develop team member work plans and measure outcomes vs goals. Leverage owned and partners’ and customers’ network to deepen brand reach and market engagement.

● Acquire targeted number of inbound leads with high level of cost efficiency - Oversee and guide digital and performance marketing plans and campaigns to maximize ROI and drive lead acquisition in a cost-effective manner. Drive operational & campaign best practices & excellence across digital and performance marketing workstream. Utilize data and analytics to identify the most cost-effective user acquisition channels, continuously track, analyze and optimize marketing channels and tactics to improve lead acquisition costs. Monitor and control ad spend with guardrails, ensuring that it is aligned with the goals of acquiring the targeted number of users efficiently.

● Lead and manage inter-team collaborations anchored on driving positive business outcomes and customer experience - Drive cross-functional collaboration across various parts of the business, such as sales and business operations to align marketing efforts with the broader goals of the business. Act as a strong marketing business partner for the Commercial Director. Ensure timely and clarity in stakeholder communications. This includes but is not limited to coordinating product/feature launches, driving market expansion & campaigns and supporting deal closures through marketing channels and collaterals.

● Define, build and develop a high-performing marketing team to deliver on outcomes - Design, evaluate and enhance the marketing team's skills, structure, and capabilities to fill gaps and ensure alignment with the organization's goals. Develop a customer-centric, data-driven and high-accountability culture, focusing on customers, metrics and continuous improvement. Foster cross-functional collaboration, enabling seamless teamwork, and mutual accountability.

Why You Should Join Us

● Gain exposure and drive impact:
You will be part for the leadership team of the business unit, have exposure to high stake/priority strategic projects with close collaborations directly with key leaders in the organization.

● Enjoy freedom and opportunities:
You will be given lots of freedom to experiment and iterate on ideas to learn and improve skills and results.

● Gain professional and personal growth:
You will be collaborating with and learning from the most talented and committed A-players across the region.

Who We Are Looking For

● At least a bachelor's degree in business, marketing or other communications fields

● At least 5 years of work experience and 2 years of people leadership experience, with a proven track record of business growth enablement through growth, marketing, product/tech or consulting and building high-performing teams

● Data-driven and analytical; able to evaluate opportunities through market research and data

● Results-oriented; is an independent, motivated self-starter and learner

● Effective problem-solver with business acumen; able to think outside the box to devise new ideas and effective solutions to drive business performance

● Highly adaptable to failures, setbacks and changes, is a keen and effective communicator and listener

● Strong collaborator; has the ability to lead and boost cross-functional and external collaboration for expected output

● Strong execution skills; not only to oversee initiative, but also get into the details & hands-on if needed

● Ability and interest in building and nurturing lean, agile and high-performing teams

● Proficient in IEnglish languages (spoken and written)

● Proficient in MsPowerpoint/Google Slides and MsExcel/Google Sheets

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore.

In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)

2. Integrity: Have courage, be guided by the truth, don’t be afraid

3. Impact: Missionaries, not mercenaries

4. Beginners’ Mindset: Stay humble, don’t be attached to ego

5. Customer Obsessed: Customers First

6. Ownership: Care intensely about the mission and take responsibility

7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Responsibilities:

· Manage the company’s technology operations and capabilities including maintain computers, projectors and printers.

· Provide helpdesk support for end users within the company.

· Manage CCTV systems and ensure they are in good working order.

· Coordinate with vendors for software license renewal.

· Establish and manage the LAN network.

· Oversee IT security measures such as installing antivirus into computers.

· Diagnose and address issues with network connectivity, including software applications like Microsoft Office, HR and Accounts software, and Adobe products.

· Remain up to date with the latest technical and IT procedures.

· Execute additional tasks as needed to support the IT department.

Requirements:

· At least Diploma/Degree in Information Technology/Computer Science or equivalent

· At least 3 years of experience in the related field is required for this position.

· Able to start immediately/within 2 weeks.

· Possessing CompTIA, A+, MCTS is at an advantage.

· Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible

· Able to work 5.5 day workweek (Performance bonous included).

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

• Process customer orders/enquiries daily by Email, fax, or phone call.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for local and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from local customers are valid
• Ad-hoc duties assigned by supervisor.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Proficient in SAP
• Handling chemicals documentations and deliveries.
• Able to work in a fast pace environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are hiring Customer Service Associate - 6 to 12 months contract

Job Description

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking customers.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate, please sent your resume in MS Word format to [email protected]

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

Job Description:

• Handle incoming/outgoing phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.
• Provide quality service on hospital’s payment matters including customer’s enquires and feedback to both internal and external stakeholders in a timely manner.
• Manage customer calls, complaints, provide service recovery and to escalate cases where necessary.
• Provide administrative support to the payment enquiry team (e.g. collection and consolidation of data and statistics).
• Other ad-hoc duties as assigned.

Requirements

• Minimum GCE ‘O level.
• 1 to 2 years’ relevant experience in a call centre environment. Candidates with no relevant experience are welcome to apply.
• Proficient in Microsoft Office.
• Possess excellent interpersonal skills with the ability to multi-task.
• React effectively and calmly in emergency situations.
• Maintain high level of confidentiality concerning customer’s data

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Job description & Requirement (In Detail):

• At least 2 years of relevant experience in supporting financial applications. Knowledge of account principles/rules is a plus.
• Hands-on experience with SQL queries, PL/SQL scripts.
• Good technical skills in Java J2EE and Unix Shell scripting to troubleshoot incidents from codes.
• Possess strong analytical, critical thinking, and problem-solving skills and a team player who has growth mindset and confident to work independently.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.