Total 47,416 Customer Service job vacancies in Singapore

• Responsible of technology leadership, manage and drive implementation and post implementation support of BI platform using Azure BI technology stacks.
• Drive demand management and capacity planning for BI in the organization for Malaysia, Singapore, and Brunei.
• Gathering and translating business and/or technical needs into relevant documentation for assigned projects.
• Influence direction to stakeholders as well as external partners to establish consensus to deliver results.
• Spot opportunities to share data, insights, algorithms and solution between stake holders in a secure, compliant manner
• Support maintenance of existing BI reports, Data load, transformation and extraction.
• Execute daily, weekly and monthly management reports.
• Maintain and enhance daily automation reports leveraging on existing old (Excel, SAP BI) and new BI platform (Azure BI Stack).
• Monitor and maintain BI data load in all the platform.
• Prepare an analysis of costs and benefits so that management can decide if information systems and computing infrastructure upgrades are financially worthwhile.
• Analyse issues reported by users, resolve issues with or without vendor support.
• Perform necessary testing and work together with users, global team, and vendors to ensure issues are resolved on time by priority.
• Follow process for system change management to ensure that changes are compliance with audit requirements.
• Review automation reports recipient with stakeholder and manager to ensure the list is updated.
• Review BI security role to ensure the right data access is given for data and reports in BI within the organization.

Key Responsibilities:

• Respond to customer inquiries: Manage incoming customer requests for quotations (RFQs), promptly and accurately providing information on products, services, and pricing.
• Manage quotations process: Collaborate with internal teams such as application engineering, and sales to ensure On-time submission of accurate and competitive quotations for customers.
• Follow up on quotations: Proactively follow up with customers after sending quotations to address any questions, concerns, or feedback, and to increase the chances of securing the order.
• Update RFQ hit rate report: Track, update and publish weekly RFQ hit rate report, which monitors the number of quotations provided, the number of orders received, and the overall success rate of the quotation process. Identify areas for improvement and recommend actions to enhance the hit rate.
• Process customer purchase orders: Receive and review customer purchase orders for accuracy and completeness. Confirm pricing, delivery terms, and other relevant information. Enter orders into the company's order management system and coordinate with production and shipping departments to ensure timely order fulfilment.
• Invoicing: Prepare and send invoices to customers for completed orders, ensuring accuracy and timeliness. Work closely with the finance department to resolve any discrepancies or issues related to invoicing.
• Maintain customer relationships: Act as a point of contact for customers, addressing any questions or concerns that may arise throughout the order process. Foster strong relationships with customers by providing exceptional service and support.
• Coordinate with internal teams: Collaborate with various departments to ensure a seamless experience for customers and the successful execution of orders. Communicate customer requirements and expectations to relevant internal teams.
• Continuous improvement: Regularly review RFQ processes and procedures to identify opportunities for improvement.

Requirements:

• Diploma in Engineering, Business or equivalent qualification in Customer Service.
• 2+ years of experience in customer service, preferably within the machining and fabrication industry.
• Strong understanding of machining and fabrication processes, materials, and terminology.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel, and experience with order management systems.
• Detail-oriented and highly organized, with the ability to multitask and manage competing priorities.
• Strong problem-solving and negotiation skills.
• A commitment to delivering exceptional customer service and fostering strong customer relationships.
• Ability to work collaboratively with internal teams and adapt to a fast-paced environment.

Company Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Job Responsibilities

· Possesses the ability to troubleshoot, upgrade and maintain systems

· Liaise with vendors to ensure resolution of incidents

· Knowledgeable in configuration and fine tuning of SIEM

· To take charge of design, implementation and management of new systems

· Perform coaching to Analyst on the use-case and functions of systems

The Ideal Candidate

· Degree in Information Technology, Computer Engineering or equivalent

· Minimally 2 Years of working experience as a SOC Engineer with hands on SIEM experience with case management tools administration

· Sans 400 Certified will be advantageous

· Experience in setup and writing of SIEMS parsers (Program)

· Experience in provision and interpretation of log and network packet data

- SNARE, CEF, PCAP and NetFlow

· Knowledgeable in Internet concepts such as TCP/IP, DNS, HTTP

· Experienced in Unix/Linux/Winders administration, storage & backup system, virtual machine, network & security management

· Knowledgeable about security threat & attack counter measures

· Advantageous to have skills at system management level on the SIEMS, Network Forensic System and Breach Detection System

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

-Answer call and email from shipper regarding BL/ Booking

-Liase with destination port agent

-Advice customer the requirement for destination port custom

-Work with customer service team to ensure the best services.

-Prepare Pre Alert documents

-Handle LCL,FCL switch BL shipment

Job Responsibilities

- Counter services such as offline sales, appointment scheduling, cashier, registration and other ad-hoc tasks assigned by the Management
- Prepare engaging social media content which includes video and photo shooting and editing
- Manage online & offline advertisement and sales campaigns on various e-commerce platforms such as social medias and editorials.

Requirements:

- Minimum Diploma in Marketing with at least 1 years' of experience in sales, preferably in beauty line (Entry level candidates are also welcome to apply)
- Familiar with Microsoft Office with knowledge in Photo & Video editing skills
- Familiar with Canva, Inshot or other photo and video editing software
- Professional, fun & dynamic
- Excellent interpersonal, negotiation and communication skills
- Proactive and self-motivated
- Positive mindset with a can-do attitude
- Must be Chinese, must be able to write in English and Chinese.

- Must work from 1000 - 2000, 6 days off per month.

Responsibilities

• To conduct preventive maintenance to home appliances product and equipments
• To sustain and maintain machines/equipments and to perform corrective maintenance
• To perform troubleshooting
• To monitor machines and equipments operational performance & condition
• To facilitate day to day operations

Requirements:

• Relevant experiences in home appliances repairing/ maintenance are welcome
• Has motor bike and/or car driving license
• Vehicle provided or own vehicle with allowance

Interested candidates, please forward a detailed resume as MS Word format (DO NOT SEND BY QUICK APPLY) and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Daniel Lee / EA Personnel No: R1989151

Job Scope:

• Manage fulfilment of daily orders from various online platforms.
• Ensure that products are displayed neatly and are sufficiently stocked.
• Check and update product inventory.
• Requisite stocks from main store and retrieve stocks from cold room.
• Assist in the packing and repacking of products
• Coordinate with other departments to ensure sales, products and deliveries are handled efficiently.
• Handle and follow up on walk-in and online retail customers’ enquiries and orders.
• Maintain hygiene and cleanliness in work area.
• Provide sales and administrative support to the team.
• Assist in other ad-hoc assignments.
• Candidates with work experience in Food/ Meat Industry is preferred.

Requirement:

• GCE O or N Level/ITE preferably with 1 year relevant working experience or equivalent.
• Able to work on Saturdays
• Good communication & interpersonal skills
• Good team player with friendly disposition
• Able to start work in short notice is an advantage

EUCD Service Delivery Manager

Working arrangement: Hybrid working arrangements

Working location: Central

Salary Package: Up to $8,500 + AWS

Job Responsibilities

• Provide essential enterprise level end user computing services
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardization of desktop services across Organization to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services and work with outsourced service

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J44101" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Scope:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the centres
• Activities may include Outreach and engagement of seniors within service boundary, Active ageing programme, Befriending and Buddying and Care & support services
• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Conduct needs assessment survey if necessary.
• Initiate a case record file for elderly household in the assigned territory and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation . 
• Network with other agencies to establish additional avenues of help for the welfare of the seniors

Requirements:

• Min Degree in any field of study from a recognised institution
• Min 2-3 years of relevant community engagement / outreach support work experience from a Healthcare / Eldercare industry
• Prior relevant work experience holding supervisory position would be good
• Comfortable interacting with elderly clients

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Responsibilities

Inventory Management

• Coordinate closely with logistics (DC) for incoming shipment tracking.
• Ensure inventory levels is within the contractual inventory holding target.
• Prompt review & action on the obsolesces to minimize the non-working inventory.
• Work closely with DC to monitor the excess storage charges and informed the affected Clients.
• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
• Liaises with Clients on their requirements & assist to resolve daily problems encountered.
• Maintain high frequency of engagement with Clients to build effective and strong working relationships.
• Work with other cross-functional departments like DC, CCC and finance to ensure clients’ operational requirements are met.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

Who are we looking for:

We are looking for an exceptional Senior Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Love interacting with children? Passionate about learning and inspiring others to learn? Enjoy working in a creative and dynamic environment? You could be one of us!

As a Full-Time English Teacher at The Alternative Story (T.A.S.), you will be teaching 2-hour English tuition and Creative Writing classes to Primary/Secondary School students. You will be empowered to do what you love and love what you do. With your passion and drive, you will make learning effective yet enjoyable for your students!

You will work with vibrant people who value excellence and teamwork as much as you do. Here, your hard work will pay off and you will be given room to grow your skills and progress your career. Opportunities to progress as a mentor/trainer and/or to gain exposure in other key functions will be available to team members who are keen. Finally, you will have a unique opportunity to mould the next generation while enjoying flexibility of a hybrid working environment!

Required Qualifications

• Passionate about working with children
• Able to engage and effectively communicate with a group of children
• Driven to improve yourself and produce excellent work
• Collaborative and willing to go the extra mile for parents and students
• Energetic, passionate and having a youthful attitude
• Singaporeans holding a Bachelor’s degree (preferably in a related field)

Preferred Qualifications

• At least 1 year experience teaching children in a classroom setting (MOE and/or special needs teaching background is a plus)
• Familiar with the Singapore Primary/Secondary School English syllabus and its challenges
• Graduate from a local university (NUS, NTU, SMU)

Other Details of the Role

• Attractive compensation and benefits package ($4,000 gross monthly salary, with opportunities to be rewarded with performance incentives and bonuses)
• Comprehensive theory and practical training will be given on an ongoing basis, helping to continuously build your skills in areas such as communication, mentoring and problem solving
• Flexibility to telecommute outside of class timing
• Opportunities to be exposed in other key functions such as developing materials and planning curriculum are available, if keen
• At least 12 classes a week (2 hours per class)
• Work schedule to include Friday and 1.5 days of the weekend
• 1.5 to 2 days off a week
• Work location may include multiple branches (Ang Mo Kio, Marine Parade, Bukit Timah)
• 1-year contract position with possibility of extension/conversion to permanent
• Commit to work until end of 2024

About The Alternative Story

We are an English and Creative Writing Tuition Centre for Primary School children. Since 2008, our passion has been to make learning come alive in our classrooms. We seek to inspire in our students a proficiency and appreciation for the English language that sets them up for success in academics and in life.

Job Description

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

· Any other assigned duties e.g. escorting contractors and vendors for servicing work when needed

Requirements

· Applicants should have an acceptable level of fitness and resilience to be able to perform the role effectively

· PSLE

· Good team player

· Some experience working in school environment

Working hours

Personnel will be working in alternate week shifts:

Morning shift

· Mondays to Thursdays: 6.00am to 3.15pm, inclusive of 45 minutes lunch break

· Fridays: 6.00am to 2.45pm, inclusive of 45 minutes lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Afternoon shift

· Mondays to Thursdays: 9.15am to 6.30pm, inclusive of 45 minutes lunch break

· Fridays: 9.45am to 6.30pm, inclusive of 45 minutes lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

· (School environment)

Additional info:

· Contract Period: From 1 June 2024 to 31 December 2025

· With option to extend (Discretion)

· This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

English Language Specialist - Enrichment Centre / Training Provided [3770]

Salary: SGD 3,500 - SGD 4,200

Working Day: 5-day work week including 1 weekend
Working Hour:

• Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm
• Weekends: 8.45am - 6.30pm

Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• Prefer candidates with a degree qualified in a related field (English Language, Linguistics, Arts and Social Sciences, Mass Communications, Humanities, and Law)
• Achieved academic excellence in English Language, English Literature and General Paper (GP).
• With at least 1 year of relevant teaching experience in established enrichment centers is preferably.
• Familiar with the latest MOE syllabus and examination requirements.
• Prior experience in teaching English language creative writing is an advantage

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

looking for an General Manager, who will be in charge of overseeing work duty of all the Operations team members, with the overall objective of achieving top-rated performance.

Leading a team in day-to-day transportation operations duties, ranging from scheduling and route planning to driver and sub-contractor management.

Well-versed in all requisite functions of bus operations, including day-to-day scheduling and trip listings, as well as coordinating of all routes plied under Westpoint's netwok, management of all vehicular safety matters, customer service management (including reports and response management), and management of all company and third-party subcontractor drivers

Able to plan for workload distribution, headcount, and career progression for team members & Optimising company processes

Improving company's service and safety standards

Furthering customers relationship with the company.

IT Support duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members

IT Support job qualifications and requirements

Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

• Computer Science
• Computing
• Engineering

There are also a number of qualities that candidates should be expected to display:

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail

• Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy
• Supervise members of the administrative staff, equally dividing responsibilities to improve performance
• Manage agendas, travel plans and appointments for upper management
• Manage emails, letters, packages, phone calls and other forms of correspondence
• Support bookkeeping and budgeting procedures for the company
• Create and update databases and records for financial information, personnel and other data

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing application.

Mandatory:
- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
Versioning control systems: Git , AzureDevOps|TFS and SVN
SQL scripting (SQL Server or Oracle are preferred)
JIRA platform experience
- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)



Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.



Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241