Total 46,881 Customer Service job vacancies in Singapore

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately/short notice

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive work environment
• On-The-Job Training provided
• Great career progression
• Annual Leave up to 21 days, Additional 3 days of Festive Leave.
• Dress Code: Smart Casual
• Medical and insurance benefits
• Overseas staff outing
• Birthday Voucher ($50)

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

Our client is in the business of aerospace industry. They are currently seeking for Customer Relationship Representative who will be responsible to create and retain customer loyalty and preference by establishing rapport with the customer, administering customer-focused programs, and processing orders in an efficient and accurate manner.

JOB DIMENSION (SCOPE)

• Liaise between customers and cross-functional internal teams in a fast-paced global work environment to ensure the timely processing of customer RFQ’s; spot quote follow up; purchase order review; and order entry activities.
• Manage all post-order administration activities (i.e. date changes, quantity changes, expedites, etc.), review open order reports and proactively resolve order holds for the successful delivery of products and services according to customer needs.
• Collaborate closely with other sales staff and often liaise with internal teams such as Product Management, Quality, and Materials Management regarding issues such as pricing, delivery, and terms to ensure the accuracy of quotes and to address customer inquiries and facilitate the timely and effective resolution of customer concerns and disputes.
• Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers; develop a trusted advisor relationship with key customer stakeholders and decision-makers; and listen to understand the customer’s environment, influences, and challenges in the interest of building customer loyalty and creating exceptional customer experiences.
• Perform other tasks and projects as required to meet customer and organizational needs.

JOB REQUIREMENTS

• At least 3 up to 4 years of relevant working experience interfacing directly with customers in a B2B sales or service environment.
• Commercially driven and customer-oriented person
• Proficiency with ERP software and Salesforce or similar CRM applications
• Reliable, amicable, and professional team player, driven to provide outstanding service to customers
• Strong verbal, written and interpersonal skills sufficient to write business correspondence and to converse professionally with customers, vendors, and internal personal
• Detail oriented with strong organization and time management skills.
• Must be self-motivated and able to proactively manage time to meet deadlines and commitments and is achievement focused.

Role: L3 Production Support

Duration : 12 Months ( renewable)

Location: Singapore

Client: A global leader Technology

Description:

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide.

The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market.

Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs.

Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Role:

• Teach German language to children and adults
• Contribute to the development of the German curriculum
• Report on students progress
• Related administrative work

Profile

• Fully fluent with German language (C2 expected)
• Excellent knowledge of German culture and habits
• Available to work on weekends Sat AND Sun and weekday evenings
• 3+ years experience in teaching languages preferred

· Manage admission and initial screenings for potential clients

· Plan and implement evidence-based programmes or interventions to support the individual needs of the clients

· Planning, documentation and reporting of academic data/progress

· Creating individualized lesson-planning and IEPs with curriculum mapping and individually-design instruction

· Have behaviour and classroom management skills and is responsible for the safety and well-being of all students

· Behaviour Documentation and Reporting

· Update parents regarding sessions and progress after each session (text/photos/videos etc)

· Updating case notes post-sessions regularly and independently

· Maintain student records and communicate frequently with parents and school staff as needed

· Conduct team meetings with Allied Health Care Professionals such as Occupational Therapist, Speech Therapist, and Psychologist.

· Planning and implementation of social/emotional/behavioural Interventions

Requirements

· Diploma in Early Childhood Intervention (Special Needs) or Diploma in Special Education is a MUST.

· Minimum 1 year of experience working with children (ages 18 months – 6 years) with learning disorders and/or disabilities

· Experience in Early Intervention Setting or with children with special needs would be an advantage

· Have a strong command of English and have good organizational skills

· Able to work independently and yet be a good team player

· Able to work on Saturdays.

Job Highlights

• Attractive Remuneration Package
• Good career prospect and career advancement
• AWS, Staff Benefits & Welfare

Workplace at Downtown Line:

Rochor MRT, Jalan Besar MRT, Chinatown MRT

Salary: Basic $2.5K + Commission + Variable Incentives

• NO experience required as training provided
• Immediate Vacancy

Working Days & Hours (5.5 days work week)

• Monday to Friday 10:30am - 7:30pm
• Sat or Sun 10:30am - 4pm
• 1.5 rest day(s) per week will be based on schedule

“Meet the People Behind the Scenes ”

We are an energetic and enthusiastic team that is always seeking to provide our customers with top-notch financial service similar to what you would receive from a private bank. It is our sincere belief that each customer is unique, and we strive to consistently amaze everyone who visits our branch. Working together, we emphasize teamwork to create a positive first impression on our customers. As the face of our organization, this role is of paramount importance to us.

"A Preview of the Role"

Our Customer Experience Ambassadors represent our company in a friendly, welcoming way. Wearing a friendly smile is important, but it goes beyond that. As an integral part of our business's front-end, you ensure that our customers feel exceptionally well cared for and that our business operates at its peak efficiency. It is your responsibility to maintain our professional image, to deliver excellent customer service, and to ensure that each customer's journey with us begins smoothly.

"Day-to-Day Activities"

A key part of your daily duties includes the following

• Provide financial solutions for clients through an understanding of their financial requirements
• Assist new customers with the application process
• Conduct eligibility checks on applicant’s application
• Provide clear and coherent explanation of loan contract terms, products and details to clients
• Timely follow up and update loan application status to the clients
• Perform corporate and personal loan disbursement
• Schedule appointments with clients to facilitate payment
• Make follow-up calls with customers for better business opportunities
• maintain a professional and organized environment
• Ad-hoc duties as per assigned by superiors

"Key Qualities"

We are seeking an individual with a friendly and friendly personality who is devoted to providing excellent customer service. To communicate effectively with Mandarin speaking clients, strong computer skills and excellent proficiency in both English and Mandarin are essential. This position also requires the maintenance of a presentable appearance.

"Value -Add Qualities"

Skills that can bring added value to this role include having prior experience with CRM systems, having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

Requirements:

• Candidate must possess at least a GCE “O” level certificate.
• Independent, meticulous and detail-oriented
• Good interpersonal and communication skills

Employee Benefits:

• Medical Reimbursement
• Dental Care
• Vision Care
• Birthday Treat
• 12 days of Annual Leave

• Contact previous customers to market current promotions
• Attend to customers who call-in with enquires and request for quotations, or directing them to the appropriate sales person
• Assist sales persons to prepare quotations for customers orders
• Provide delivery status or updates of customers’ orders, coordinate changes if necessary
• Update changes in customers’ information
• Update inventory records, customers’ sales records and price change information
• Coordinate with store for collection and delivery of goods
• Perform any other Ad Hoc projects and assignments as and when required

Job Requirements

• Singaporean, PR or LTVP only
• Must be proficient in Malay language as our customer base is mostly Malay.
• Job is currently temporary for a 4-weeks period from 12 March 2024 to 8 April 2024.

Our client is a reputable US eCommerce company; located at the central region with hybrid work arrangement, they are currently seeking a BD manager who is an expertise in the Telecommunication / Internet Service provider sector:

We are currently seeking a BD professional to leverage or build relationships with Internet service providers

based in Southeast Asia and building from scratch to help accelerate customer and partner growth at eero. In this role, you will work in a fast moving and ambiguous environment, use effective C-level communication skills to manage relationships, drive new partnerships and develop and execute a win-win business plan that helps our partners and sales channels thrive.

The Business Development Manager is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. Earning the trust of our partners, effectively negotiating terms and closing deals that lead to enduring relationships. You'll enlist the support of your peers, and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs).

You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.

The ideal candidate is a business executive with proven ability in establishing and building external partnerships, preferably in or has working experience with ISPs.

As the Business development manager, your responsibilities will include the following:

• Serve as the primary point of contact and build and support new relationships with internet

providers, telcos, and distributors based in South east Asia including Thailand, Vietnam, Indonesia,

Philippines, others.

• You will act as a first line of local support as questions / issues arise with these partners. You will

present standard contract terms (including price lists) to potential customers, directing them to

relevant contacts back at eero HQ in San Francisco, California, USA.·

• You’ll contribute to the strategic development of features and functionality that deepen partner

relationships.

• You will analyze market data to identify trends and opportunities and execute on business development opportunities.

• You will evaluate the economic cost-benefit of partnerships.

• You will develop best practices to foster, manage, and track new business opportunities.

• Coordinate closely with various internal stakeholder teams across functions.

• Experience in complex contract liaison involving legal, operations and marketing teams.

• Deliver business reviews to the senior leadership team with account updates and progress

Requirement:

- Bachelors Degree in any discipline

- Min 5 years of Business development experience in Telco, IT hardware devices, Internet service providers, Network devices, LAN connectivty products etc.

- Open to 1 year contract role which is convertible to permanent employment

- Team player, self starter & driven

- This is a WFH role so Singaporeans (Or SPR Holders) residing in Singapore, Malaysia or Thailand are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.

Responsibility:

Contract Fulfilment/Invoicing:

• Distribute new/renewed contracts accurately and on time.
• Monitor existing contracts for upcoming renewals.
• Issue invoices accurately and handle invoice disputes.
• Liaise with Operations, Finance, and Marketing to meet client needs.

Account Management / Client Liaison:

• Provide client activity reports as per service agreements.
• Respond to client service requests promptly and coordinate with other departments as needed.
• Prepare and communicate activity reports to clients via telephone and in-person.

Additional Responsibilities:

• Work flexible hours as required.
• Perform other duties as assigned by the line manager or management team.

Requirements:

• Minimum Diploma or Degree in related fields.
• Proficiency in Excel and PowerPoint
• Excellent oral and written English language skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Job highlights:

• Positive Working Environment
• Fast paced working environment
• Permanent, Full-Time role. Immediate Vacancy

Job Description:

• Receive stocks, keying stocks into SAP
• Prepare invoices, packing list, and DO
• Prepare Shipping Documents.
• Coordinate between forwarders and customers and monitor delivery schedules to ensure timely delivery
• Keeping accurate records, tracks, traces and update the status of outgoing shipments
• Answering phone call and replying email
• Perform data entry & some relevant reports
• Maintain proper filing system
• Other duties assigned by supervisor

REQUIREMENTS

• Computer literate (MS Office).
• Good communication skills, meticulous, resourceful, able to multi-task.
• A team player with the ability to work independently as well as in a team.

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

JOB RESPONSIBILITES

• Reports to the Restaurant Manager
• Receive and greet guests followed by seating them accordingly.
• Maintain communication with/supports the Restaurant Manager and the GMs.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Takes immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside with reservation staff.
• Adhere and enforce all restaurant rules, regulations and policies.
• In the absence of assistant or the Restaurant manager, he may serve as Manager on duty and handles opening or closing procedures.
• Conduct daily line-up with dining room staff for briefing and debriefing.
• Supervises the dining room staff and maintain uniform and service standards.
• Ensure side work is completed everyday and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of POS system and up- selling.
• Review daily and weekly events with the Restaurant Manager.

ICT Support Engineer (Onsite/Level1/2)

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners

3. Responding in a timely manner to service issues and requests in token based or maintainers support based

4. Providing technical support across the company (onsite or remote)

5. Troubleshooting Level-1 cases and escalate if needed

6. Lias with vendors for maintainer service

7. Other ad hoc duties assigned

8. Onsite Deploy Network / System Projects

Professional Skills required:

1. Microsoft AD / Exchange - managing AD users / Exchange mailbox

2. EXSI VMware / VCenter - installation and configuration

3. Microsoft Office / Outlook

4. Anydesk / Teamviewer / Windows RDP remote support

5. Network Knowledge, Eg. IP Addressing, VLAN, WIFI SSID

6. Mandarin (need to liaise with our Mandarin partner) & English Spoken, English Written.

7. Certificate such as CCIE/CCNP/CCNA/HCIE/HCIP/HCIA, One of them is a must.

Job Highlights:

• One of the FMCG Sales & Distribution Company in Singapore
• Basic up to $3300 + AWS + VB
• Monday to Friday
• Can choose your preferred working hours:

1. 8am-5.15pm
2. 8.30am-5.45pm
3. 9am-6.15pm

• Office within walking distance from Tai Seng MRT
• Logistics distribution company

Job Responsibilities:

• Utilize a variety of communication channels, including emails, phone calls, and other mediums, to effectively address client concerns and resolve issues.
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery.
• Ensure adequate stock levels are maintained to meet customer demand.
• Engage in negotiations and finalize deals, while also managing customer feedback.
• Lead operational support for sales by following up with new customers for required information and documentation.
• Oversee day-to-day operational aspects of order fulfillment and customer service.
• Process customer orders, including providing price quotations, conducting stock checks, issuing Proforma invoices, and confirming shipment schedules.
• Act as the primary point of contact for customers regarding product pricing and stock availability.
• Coordinate with the Logistics and Accounting departments to ensure smooth order shipments.
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists.
• Generate daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as necessary.

Job Requirements:

• Minimum GCE ‘O’ Level or other professional relevant discipline with at least 2 years of basic accounting experience
• High degree of accuracy, attention to detail
• Good time management with strong organizational and problem-solving skills
• Strong in MS Office especially EXCEL and WORDS
• Able to work under pressure in a fast fast-paced and multi-task environment

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen's food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

We are seeking an experienced Service Engineer for our Singapore Branch

As Service Engineer in our SGP branch you will travel to vessels in ports/ship yards to perform service, fault finding, combustion adjustment, system upgrades, renewal of control systems etc. Some jobs are completed in port/ship yard, others are completed at sea. Other tasks can i.e. include assistance in engineering and design processes, remote email assistance to customers, ensure cost optimization in projects.

It is a job where you have a high influence on your daily work and a job that includes substantial freedom with responsibility.

You will mainly be travelling in the Far East region but worldwide travel is also to be expected.
Expected travel days per year: 160+ days.

Qualifications:

· You are educated as Marine Engineer, Automation Mechanic, Industrial Electrician or similar

· You have worked with boilers/steam plants

· You have worked onboard vessels

· You have experience with:

o Electrical fault finding in relay based controls systems

o Electrical fault finding in PLC based controls systems

o PLC systems, PID controllers, AC-Drives

· You have flair for understanding mechanics and electrical systems

· You are comfortable working on your own and capable of creating a structured work process

· You have extensive experience with the Microsoft Office programs and general PC use

· You are fluent in English both oral and written

Other qualifications:

· Passport, Driver’s license

· Hold a “Health Certificate for Seafarers and Fishermen / Discharge book” or can obtain one

· Never been refused a VISA application

· Clean criminal record

· Singaporean or PR

Job Description:

• To answer phone call from the patients promptly.

• To answer WhatsApp message from the patients promptly.

• To book appointment for the patients promptly.

• To ensure that the appointment reminder is sent accurately and accordingly.

• To ensure coordination with various departments when making the booking of patient appointment.

• To be able to communicate in Mandarin and English.

Requirements:

• Diploma or equivalent.

• Possess good interpersonal skills.

• Meticulous.

• Proficient in computer skills.

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W