Total 47,941 Customer Service job vacancies in Singapore

Presently we have a Job Opening for a Cloud Infra Engineer position

Responsibilities:

You are responsible for supporting critical infrastructure services such as Active Directory, Secret and Identity Management, or Remote Access Systems, across on-premises and cloud, in a fast-paced environment.

The area of your responsibilities will include the following:

• Plan, design, install, configure, and administer critical infrastructure services such as Active Directory, Remote Access system, Secret and Identity Management system across on-premises and cloud.
• Perform regular system patching or upgrades to maintain product supportability.
• Prepare documentation and develop standard operating procedures.
• Serve as an escalation point for troubleshooting and issue resolution on 24x7 basis.
• Continuously automate system operation, enhance monitoring, malware detection and auto-recovery capability.
• Continuously improve system security posture, assess risks exposed by security vulnerabilities and carry out remediation by SLA.
• Continuously enhance system capability, design solutions to technical problems and implementation changes to existing systems or new system.
• Work with various teams in implementing integration solutions with Active Directory, Azure Active Directory, API Platform, Secret Management, etc.

Requirements

• At least 4 years of relevant work experience in designing, deploying, and managing Microsoft Active Directory.
• Technically competent in following technologies:Azure / AWS / GCP
  Azure AD / Microsoft Entra
  Microsoft ADFS
  Infrastructure as code such as Terraform, Ansible, Python or other automation languages
  DevSecOps practices Remote Access systems like Citrix, Microsoft RDS, Amazon Workspace or HashiCorp Boundary PKI, Secret Management or Vault solutionsIdentity and Access Management Systems/ Privileged Identity Management systems.
• Professional certification in Cloud, Security and/or similar credentials would be advantageous.
• The candidate may quote his/her previous work experiences and proficiencies in the following:
• Experience in language and applications frameworks such as Java Enterprise Edition, Spring, Hibernate, Angular or equivalent
• Relational Databases like DB2, SQL Server, Oracle
• Knowledge of Mainframe system, COBOL, CICS
• Ability to work beyond business hours and on weekends for work contingencies or for planned activities where necessary

Benefits Summary

• Basic Up $1700 + Bonuses

• Stable Career Opportunity

• Office Hours

Responsibilities

• Sweep and mop the floor, cleaning of toilets and handling of laundry

• Clear all cutleries and tables after meals

• Maintain the cleanliness of the premises' doors, windows and furniture

• Assist in gardening maintenance

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Oh Yu Xiang

Registration Number: R23114523

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description:

• Conduct assessments for patient's pre-admission
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan
• Execute group therapy programme and activities for patients
• Participate in multidisciplinary case discussions
• Plan and execute group therapy programme and activities for patients
• Able to assist patients who display behavioural issues
• Review and revise programme schedule for therapy program with proper documentation
• Have knowledge of dementia issues and able to manage patients who display behavioral problems.
• Foster close and warm relationships with patients’ families and caregivers

Job Requirements and Qualifications:

• Bachelor degree / Diploma in Occupational Therapy
• Full registeration with APHC
• Minimum 3 years of working experience in a hospital or eldercare institution

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

We are a preschool chain looking for an administrator to support in the operations and administration

Job Responsibilities

• Responsible for the day-to-day administration and operational support of the school
• Liaise with customers - handle incoming calls and show potential parents around the school.
• Assist in preparing documents, presentations, and reports as needed.
• Coordinate and plan company events and activities.
• Perform any other duties as assigned

Job Requirements:

• Min of GCE 'O’ Level
• At least 2 year of relevant experience in any administrative field
• Proficient with MS Office.
• Able to multitask and work within deadline.
• Good interpersonal, customer service and communication skills
• Comfortable liaising with parents through various communication platforms
• Able to work independently and also a team player

Job Description

• Assist & support the smooth running of the day-to-day operations
• Assist the company's management team with administrative and accounting tasks
• Prepare quotation and assist in administrative aspect of following up on variation orders etc for awarded projects.
• Process payments and ensure that any invoices due are paid on time.
• Comfortable making phone calls and following up with clients/supplier
• Ensure all parties are on track with project requirements and schedules
• Procurement/HR support

Requirements

• Prior experience in Residential/Commercial Renovation appreciated.
• Understands renovation projects and key terms
• An analytical mind with problem-solving skills
• Bilingual + Fluent in English both verbal and written
• Highly motivated, proactive, team player, multi-tasking
• Proficient with Microsoft Office 365
• Exceptional interpersonal and customer service skills

Additional Info:

• Basic salary with commission available
• Additional incentive for target achievement
• Offer WFH option

Job Responsibilities:

• To assist engineers in job scheduling and coordinate filed service attendances locally and overseas
• Communicate with Marine- & Offshore customers and manage Engineers attendance on board Ships at Singapore Anchorage, Ports and Ship Yards.
• Maintain engineer’s service attendance schedule
• Updating and compiling of service reports, invoice preparations
• Customer & Crane Data maintenance
• Other field service-related coordination and admin duties

Requirements:

• Prior experience in a marine service environment is of advantage
• Able to multi-task and be a team player
• Excellent communication skills to liaise with customers worldwide
• Singaporeans only

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

● Develop and execute sales analytics and CRM strategies to lead and support sales goals and objectives

● Work closely with the commercial teams to understand business needs and objectives, define key performance indicators, and provide actionable recommendations based on data analysis.

● Oversee the administration and maintenance of our CRM, other sales systems and digital tools

● Lead a team to execute strategic projects that enhance sales performance and growth and manage the end-to-end delivery of commercial excellence initiatives.

● Enhance strategic sales pipeline analysis and dashboards

● Develop actionable insights to identify gaps and growth opportunities

● Collaborate with sales, marketing, and MPA teams to identify and implement sales analytics solutions that enhance sales effectiveness and efficiency

● Improve current CRM effectiveness and lead new CRM deployment from pre-planning, implementation to driving successful adoption

● Evaluate and measure the effectiveness and impact of commercial excellence projects, using quantitative and qualitative data, and provide feedback and recommendations for improvement

● Manage and develop a team of sales analysts, providing guidance, coaching, and feedback

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Providing Remotely support.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support (When required)
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/ When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Requirements

• Degree in Social Work
• Willing to comply with the Standard Operating Procedure when discharging duties
• Willing to perform shift work in accordance with the Duty Roster
• 3 years of direct practice, 1 year of supervisory role

Responsibilities

Advanced clinical, supervisory, and administrative responsibilities include:

• Provide leadership, supervision to a team of social workers, caseworkers or other support staff.
• Oversee complex cases, ensuring that appropriate interventions and services are provided, and conduct assessments and develop comprehensive care plans.
• Collaborate with other professionals, agencies, and community organizations to enhance the delivery of social services.
• Work to influence policies and practices that impact the well-being of the residents and contribute to the development of policies and procedures within the organisation.
• Provide training sessions and workshops for staff and stay updated on relevant research and best practices in social work.
• Handle administrative tasks related to programme management, such as budgeting, reporting, and compliance with regulations.
• Respond to crises and emergencies, providing immediate support and intervention when necessary.

The Welfare Home is for destitute persons and located at Buangkok Green.

We regret that only shortlisted applicants will be notified.

Salary: UP to $3200 (Depending on experience)

Working hours: Monday to Friday, 8am - 5:45pm

Location: Islandwide

Perks: Transportation & Laundry allowance + AWS + Variable Bonuse

Roles & Responsibilities

• Diagnosing and repairing malfunctioning elevators. This involves troubleshooting electrical and mechanical issues, replacing faulty components, and ensuring the system meets safety standards.
• Ensuring that elevators comply with relevant safety codes, regulations, and standards. Keeping abreast of industry updates and changes in safety guidelines.
• Conducting regular inspections and preventive maintenance on existing elevators to ensure they are in optimal working condition. This includes lubricating moving parts, adjusting components, and replacing worn-out or defective parts.
• Responding promptly to emergency service calls, especially when elevators break down unexpectedly, to restore functionality and ensure safety.
• Ensuring that elevators comply with relevant safety codes, regulations, and standards. Keeping abreast of industry updates and changes in safety guidelines.

Requirements:

• A minimum of one year of pertinent technical experience in the lift industry is required.
• Willing to travel across the entire island as per site requirements.

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. Please note that only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm (Mondays & Fridays WFH)
• Location: Central / One-North
• Duration: 1 Year (renewable subjected to performance)
• Salary: $1,800 monthly

The Requirement:

• Able to work independently with minimal supervision.
• Able to commit for at least 1 year.
• Proficient in MS Office and Google Workspace.
• Knowledge of Salesforce is a plus!

Job Description:

• Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding.
• Handles day-to-day operations for the Sales team through various tasks (e.g.: report generation, pipeline management, onboarding, slides).
• Coordinate with relevant stakeholders in relation to onboarding and contracting processes.
• Handles tickets and channel escalations and assigning them to the relevant stakeholders within SLA.
• Ad-hoc administrative tasks as assigned by team lead.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]

*Only shortlisted candidates will be contacted.

Please send all enquiries together with a CV to Peter Hodgson ([email protected])

Enthusiastic and experienced in teaching all ages in:

=> 3-12 year olds process driven creative drama & MT – drama, singing, dancing,
=> 8-12 year olds performance & acting skills & MT – drama, singing, dancing,
=> 13 yrs + acting skills & MT – drama, singing, dancing,
=> 8yrs + skills required in preparation towards Trinity/LAMDA Musical Theatre Exams.

Must love working with children and young people, be engaging and inspiring and have the skills, training and experience to back this up.
Must be able to work within a collaborative team, planning and delivering classes, workshops, holiday programmes, birthday party events.
Able to direct, costume and create/build set, for annual productions and class presentations, workshops, events & holiday programmes.
Must have knowledge of and be able to operate basic lights & sound for their productions.

Important: these job roles require complete all rounders, with broad skills and the candidates must be adaptable, flexible and able to multi task. The jobs require creativity, as well as good practical and organisational skills, effective time management abilities and an excellent work ethic. Only those who have the aforementioned skills, together with reliability, good stamina and resilience should apply.

Ideal candidates would be those, having trained as performers, with experience working in the industry and a degree in the same area. Candidates, should have experience a teachers/workshop leaders and be passionate about student development, working and teaching young children, teens and in the arts and arts education.

All candidates - must have:

1: A degree level qualification in the performing Arts or arts education
2: A DBS (previously CRB) UK police check or Singapore equivalent.
3: Provide contact details for two referees from previous line managers.


Full time Position:

=> Two year Contract (renewable)Professional Development
=> Pathways/Benefits

Salary is dependent on age and experience ($4000 - $8000)

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE PHYSICS. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Physics at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Physics. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Physics.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE PSYCHOLOGY. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Psychology at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Psychology. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Psychology.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a presence amongst local and international students in Singapore and are launching into the next phase of explosive growth with a thriving demand from them.

This is only possible with the right people. We are looking for someone who can help with Chemistry tutoring for IB, IGCSE and MYP.

We want to approach education in a way that only QE can--change the game, redefine the medium, make students the priority, and ultimately, let our results and service show for themselves. Read more about us at www.qeducation.sg.

Job Responsibilities

The Tutor is to conduct the duties in a professional manner as follows:

To provide guidance, review, and relevant help to every tutee in a professional manner.

Requirements

• Excellent verbal and written communication in English
• Tutors should have relevant experience teaching Chemistry at IB, IGCSE and/or MYP level
• Fresh graduates are welcome

Required Traits

• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create English resources

Benefits

• Dental and Medical benefits
• Professional Development Fund (for professional training and skills upgrading)
• Hybrid work arrangement possible after training period (first 3-6 months of employment)

Work Schedule

• 5 days per week (including minimum 1 weekend)
• Weekdays 11- 8pm, Weekends 11- 8pm (timings are negotiable)

Expected Start Date: 01/03/2024

Job Types: Full-time, Part-time available

Salary: $4500.00 - $6000.00 per month, depending on experience

COVID-19 considerations: As per MOH guidelines

We are a leading Aesthetic Clinic, we are looking for like-minded individuals with the compassion, dedication and commitment to join us in delivering quality care to our patients. The ideal candidate is detail-oriented, attentive and has a genuine service mindset to provide care from the heart.

Responsibilities:

• Handle registration for patients.
• Provide accurate information on patient’s enquiries.
• Assist in labelling drugs and medication and sorting patient cards.
• Assist and facilitate operations in clinic.
• Handling Customers data base, updating and scheduling customers appointment.
• Handles booking of appointments, sending appointment reminders via WhatsApp,
• Provide general administrative support , whenever required.

Requirements:

• Able to work shifts and to cover colleagues’ absence at short notice
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Good interpersonal and customer service skills
• Ability to multitask and prioritize tasks effectively.

We are seeking a game customer service specialist based in Singapore to support our global user communities.

Job responsibilities:

• Provide customer service support and technical or game issue resolution via email, chat and other online social media platforms. (Google play, Apple store,Steam community and comments,Facebook main page,Discord ,Twitter(X),Youtube,Email etc )
• Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.
• Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma or above in any field.
• Fluency in verbal and written communication skills in English ,Chinese. And using google translating tool to help our customers in other languages.
• Possess customer-focused mindset , love to play our games and well know the game content.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend
• Proficient in internet, main social media, foxmail, Word and Excel.

Working Location: Novena / Little India

Full Time / Part Time available

Job Summary:

To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

· To follow the procedures related to control room pertaining to meal service

· To provide excellent customer service to the patients in the wards.

· To ensure a good relation with the patients and make sure their concerns are taken care of.

· To attend to all patients complaints and feedbacks within a short period of time.

· To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

EDP Renewables APAC is the main subsidiary of EDP Group, a global leader in the renewable energy sector and one of the world’s largest wind producers. With its headquarters in Singapore, EDP Renewables is the leading sustainable development hub for the Asia Pacific region with activities across nine different markets. Our activities are focused on the design, development, management, and operation of renewable energy sources, namely solar, wind, as well as new technologies such as storage.

EDP is a global energy group leading the Energy Transition, Innovation and Sustainability. Using the technology of the future, we create solutions highly focused on the needs of our people and our customers, never neglecting our role and contributions to society. To achieve our goals, we aim to attract diverse people with high potential through the professional opportunities we create.

Join us to be part of a renewable energy leader that reinvests in society through sustainable projects and social as well as cultural causes. You will have the opportunity to actively participate in our global transformation, by changing tomorrow now.

We are looking for a highly organized, detail-oriented, and professional individual to fulfill the role of Receptionist cum Administrator. This multifaceted role encompasses front desk management, facilities management, and administrative support to ensure smooth and efficient daily operations within our organization. The ideal candidate will excel in creating a welcoming atmosphere for guests and internal stakeholders, demonstrate meticulous attention to detail in administrative tasks, and efficiently manage our office facilities.

Receptionist Duties:

• Serve as the face of the company, exemplifying professionalism, a presentable appearance, and a warm, welcoming demeanor to all visitors.
• Greet clients and visitors with a positive attitude, assisting them in navigating the office and ensuring they are directed to the appropriate person or meeting room.
• Manage front desk activities, including visitor registration and access card issuance, to ensure office security and compliance with safety procedures.
• Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).
• Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner
• Receive, sort, and distribute mail/deliveries; open letters from statutory boards, banks, law firms and manage urgent correspondences in a timely manner.
• Arrange domestic and overseas courier services as required.

Facilities Management Duties:

• Support the management of facilities and office inventory effectively, drive cost efficiency and budget control.
• Coordinate with vendors for maintenance and repair services, ensuring high standards of workplace environment.
• Order and maintain inventory of office supplies (e.g., name cards, envelopes, stationery, pantry supplies).
• Maintain a good relationship with vendors and ensure the quality of vendor services.
• Negotiate with vendors on corporate rates to optimize cost-effectiveness and quality of services, thereby contributing to the organization's operational efficiency and budget management.
• Assist with booking, managing, and maintaining meeting rooms, including setting up for meetings and events.
• Support wellbeing activities coordinated by the business’s Brand, Communications and Sustainability Team, and other participating stakeholders.

Administrative Support Duties:

• Support the onboarding and offboarding of staff, including secondees, ensuring smooth transitions.
• Assist wellbeing activities coordinated by the business’s Brand, Communications and Sustainability Team, and other participating stakeholders.
• Efficiently initiate and manage purchase and payment requisitions using SAP, ensure timely and precise processing. Diligently review and verify incoming invoices for accuracy, confirming that all charges align with contract terms and the services received.
• Perform reconciliation of monthly statements for business services such as GRAB business account.
• Execute ad-hoc administrative tasks such as filing, photocopying, transcribing, and faxing.
• Perform any other administrative tasks that may be assigned.

Requirements

• At least 5 years of relevant experience
• Proficient in Microsoft Office and SAP
• Strong understanding of customer service principles and practices, exhibit a pleasant demeanor when interacting with guests and staff, enhancing the overall experience at our front desk.
• Meticulous attention to detail, to ensure accuracy and quality in all tasks.
• Proactively address and resolve issues, contributing to the smooth operation of our office environment.
• Actively contribute to a collaborative team environment.
• Demonstrate flexibility and adaptability in responding to team needs
• Team player and collaborator

When you join EDP Renewables APAC, you will have access to:

• Professional experience in a leading global company in the renewables industry with flexible work conditions
• Recognition through remuneration compatible with the role and other additional benefits
• Opportunities for personal and professional development, e.g. cross-cutting projects, mobilities and volunteering

About EDP Group:

As a socially responsible company, we incorporate our values and practices with the principles of Diversity and Inclusion. To achieve all our objectives, we intend to attract, develop and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organisation. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group.

What makes us proud as an employer:

• TOP Employer APAC, Singapore 2024 certification
• TOP Employer Europe 2024 certification
• Bloomberg Gender Equality Index 2021
• Top Workplaces US 2021
• Certification in Conciliation (Excellence) by the Más Familia Foundation

This role is responsible for the execution of marketing initiatives for the Affluent and High-Net-Worth segment. This entails continual optimisation of customer touchpoints, improvement in customer experience and delivery of best in class initiatives under the Affluent and HNW loyalty programme.

Success in this role is centred on strong collaboration with Distribution Channels, Operations, Legal and Compliance and Technology team to offer best in class support for the sales force and data-driven engagement for the customers.

Job Responsibilities:

• To execute initiatives that strengthens the Affluent and HNW Loyalty Programme
• Optimise customer experience across the different touchpoints
• Optimise the effectiveness of communications, both digitally and non-digitally, to drive customer lifetime value by increasing the recency, frequency and value of interactions with customers
• Develop high quality customer communication based on data to develop insights and incremental customer loyalty
• Work with Technology Team to develop best in class capabilities to effectively connect with our customers across all stages in their customer journey via the customer app
• Support the Wealth Centre Manager in day to day operations
• Collaboration with enterprise-wide stakeholders in delivering outcomes to drive the HNW business

Job Requirements:

• Minimum 3 years of consumer or partner marketing experience in financial institution/ insurance industry
• Strong experience in engagement roles, with experience gained in leading financial institution/ insurance industry. Experience in managing High-Net-Worth Segment is an advantage.
• Experience in developing targeted customer communications, including development of creative briefs, conceptualising creative concepts and managing creative agency
• Good foresight in selecting partners to collaborate with to drive optimal outcome
• Self-starter with sense of urgency, ability to work without close supervision and positive attitude
• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Financial Service Manager Corporation

Our business is all about creating best strategies. I would like to extend this invitation to you for an open discussion.

I am looking for like-minded Managers that are ambitious in growing our business together and passionate about the following:

• Striving to achieve greater heights through combined efforts

• Focus on growth and building successful professional through structured training programmes

• A longing for freedom, boosted by support provided to rebuild your team with more opportunities

• Access to a wide range of solutions from multiple insurers and investment platforms; with digitized processes to deliver better service and seamless experiences for your team members

• Attractive packages and incentives for you and your team members

I will be looking forward to hear from you for a fruitful discussion.

Responsibilities:

A. Customer Service

1. Process Customer Orders

- Prepare sales order, purchase order and delivery order.

- Request for product samples.

2. Follow up with customer on order forecast/update delivery status

- Tracking document, sales report (CS Verification).

3. Handle customer enquiries/feedback (via email, attend to phone calls).

B. Shipping and Logistics

1. Shipping arrangements

- Prepare container cubing list.

- Liaise with forwarders for booking of continers and trucking arrangements.

- Ensure shipping documents are complete (from affiliates/working partner).

- Prepare shipping documents.

- Assist in cost control: freight rates comparison and provide monthly updates to management.

- Negotiate with forwarders to get the best rates.

2. Delivery arrangements

- Coordinate with working partners on delivery arrangements.

- Check delivery schedule to ensure delivery is on time.

- Understand transportation cost and plan schedule to maximize profit.

3. Inventory planning and forecast.

C. Sales/Accounts Support

1. Billing - prepare invoice, prepare documents for submission to Accounts Dept.

2. Prepare purchase invoice, A/P and A/R.

3. Prepare RFQ and sales quotations.

4. Prepare sales reports for sales team as needed.

5. Perform any ad-hoc duties assigned by superior/manager.

Job Requirements:

1. Autocount System: order process, accounting, inventory, generating reports such as sales report, sales by agent, monthly sales analysis and customer data history.

2. Proficient in Microsoft application.

3. Strong presentation skills and excellent communication skills in English, Chinese and Malay with both internal and external stakeholders in Southeast Asia and China.

4. Good learning agility and time management.