Total 47,667 Customer Service job vacancies in Singapore

As the Service Delivery Manager, you are the conduit between operational teams, key stakeholders, vendors & service delivery teams to drive operational excellence across all echnology, including all phases of the ITIL service life cycle, to ensure SLAs are met and key Service Delivery priorities are of focus.

You will provide meaningful metrics to enhance collaboration with key stakeholders and contributing to the end-to-end delivery of service objectives with the opportunity to add value where and how you see fit.

Some of the responsibilities include

• Developing and enhancing relationships with technology and business
• Drive monthly meetings and monitor SLA's,
• Seek continuous improvement across delivery and reporting
• adherence to the agreed SLA’s and KPI’s, and maintain customer satisfaction levels remain above the accepted level.
• Be the Chair for client KPI reporting .
• Have oversight and control of Incident and Problem management.

What you’ll bring

• Proven experience in a similar role, with hands on experience in improving ways of working of that fosters operational excellence.
• Extensive operational experience in supporting large and complex environments and implementing initiatives.
• Experience in effective management of Changes/ Incidents & Problems.
• Demonstrated experience in identifying improvement opportunities and implementing improvement initiatives by promoting continuous improvement, quality assurance and consistency.
• Proven experience in developing and presenting meaningful reporting insights to leadership.
• Previous experience in SLA and OLA management.
• Proven experience in developing and maintaining strong relationships across business and technology teams.
• Minimum 5 years’ experience within the Financial Services Industry.
• Is engaging and approachable and has strong communications skills.
• Has experience working effectively with internal and external stakeholders.

Interested candidates please email your latest resume to [email protected]

Service Engineer | Test Service | Bukit Batok

Working Days: Monday to Friday
Working Hours: 9 - 6pm
Salary : $ 2500 - $ 3000
Location: Bukit Batok Street ,Midview Building

Job Description:

• Perform evaluation, testing, calibration, troubleshooting and repair of equipment according to guidelines and approved methods
• Provide installation, commissioning and after sales maintenance service to customers for general scientific laboratory equipment
• Ensure accuracy, reliability and confidentiality of test results
• Co-ordinate closely with sales team to provide technical support & after sales service to customers
• Conduct risks assessments to comply with safety work procedures

Requirements:

• ITE / Diploma in Electrical / Mechanical / Mechatronics Engineering
• Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
• Relevant working experience in similar field would be an advantage
• Sound ability to troubleshoot, test and conduct hands-on repairs
• Good knowledge and understanding in Circuit Schematic Drawing
• Possess Class 3 Driving License (but not essential)
• Experience in or knowledge of ISO documentation (specifically ISO / IEC 17025) will be an added advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is one of the leader in the mobile gaming industry, they are hiring an experience customer service to provide support to gamers and the community.

Salary up to $4000

Location: Guoco Midtown

Shift work (No Midnight Shift)

Job responsibilities:

•  Provide customer service support and technical issue resolution via email, chat and other online platforms.

•  Identify player’s needs, clarify information, research every issue, and provide solutions and/or alternatives.

•  Ensuring customer’s queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care and professionalism.

•  Working with game operation team closely and escalate issues to appropriate teams when necessary.

Requirements:

• Candidate must possess at least a diploma, Bachelor in any field
• Able to work on weekends and public holidays based on shift roster schedule.
• Fluency in verbal and written communication skills in English and good to have other SEA language skills.
• Possess customer-focused mindset and love to play games.
• At least one year customer service or relevant work experience.
• Candidate must be open to all shift and to work on weekend

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Highlights

1) We aim for work-life balance.

2) Empathic, Efficient, and Productive company culture.

3) Recognition through incentives.

4) Transport during working hours claimable

5) AWS, Medical and Dental, Annual Health screening benefits

6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.

7) Additional incentives for ad hoc roles

What we seek

1) Team players who know what value-adding means.

2) Customer service skills

3) Tech savvy and detective skills

Job Description

We are providing IT support and managed services to clients in Singapore. We are required to perform the following:

1) Level 2 Remote Helpdesk IT support and maintenance service.

2) Communicate with users directly and provide solutions or workaround to their technical issues.

3) Create or update documentation.

4) Installation, configurations, and setup of IT systems, software, and peripherals.

5) Installation of software and perform migration of old to new systems.

6) Manage Endpoint protections and response to cyber security threats.

Requirements

1) Relevant IT Certificates or Diploma

2) Cybersecurity certifications or specialization is a bonus

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

For a limited time only, we offer $2,000 joining bonus! *until all current vacancies are filled*

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Service Crew is essential in maintaining the highest standards of service excellence within the outlet, ensuring customers' seamless and delightful experience.

YOUR RESPONSIBILITIES

Service Excellence:

• Deliver consistent and exceptional customer service standards by displaying a friendly, welcoming attitude and promptly addressing inquiries.
• Ensure a clean, organized, and always inviting environment within the outlet, adhering to hygiene and safety protocols.

Preparation Partner:

• Partner with the kitchen team to ensure timely preparation and cooking of food items before operational hours, maintaining quality and freshness.
• Uphold food safety standards, following recipes and procedures for food preparation.

Food Service Partner:

• Engage customers courteously, prepare orders accurately, and provide recommendations based on menu offerings.
• Address customer queries regarding menu items, ingredients, and special dietary requirements, ensuring an enjoyable dining experience.
• Serve orders promptly and accurately, paying attention to presentation and adhering to service standards.

Cashiering Duties:

• Process customer transactions accurately and handle payments efficiently.
• Maintain POS (Point-of-sale), reconcile sales transactions, and ensure the accuracy.

Flexibility and Team Support:

• Demonstrate adaptability by rotating through various job roles within the outlet to support operational needs and ensure a smooth workflow.
• Collaborate effectively with team members, assisting in tasks beyond designated roles to maintain operational efficiency.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

This is a part time position and Youth workers are remunerated hourly - from $18 -$30/hour.

The rate applies with individual's training , experience and tenure with us.

Job Description

• Ensure smooth running of daily operations of the ACE Programmes, which includes planning and conducting programmes that will develop the student’s social and emotional competencies. The competencies developed will help the students in at least one of these areas: recognising and managing their emotions, developing care and concern for others, making responsible decisions, establishing positive relationships, and handling the challenging situation effectively.
• Responsible for maintenance of students’ activity centre
• Contribute to programme planning

Other job requirements:

• Interact with the students on a regular basis over a prolonged duration through positive mentoring and counselling support for students.
• Connect with students, build positive relationships and contribute to the holistic development of the students.
• Observe, identify and listen out for some of the key needs of the students.
• Working with other professional, provide para-counselling support for students who have been identified with potential issues. If deemed necessary, the students will be referred for appropriate interventions.
• To plan and conduct programmes customised to students’ needs and integrated into the school’s efforts in character development in consultation with the school.

Candidate requirements

Technical competencies

• Ability to engage youth
• Facilitation skills in group work
• Administrative skills (Documentation)
• Programme planning skills
• Ideally, First Aid Trained and Certified

Core competencies

• Resilient, Committed and Passionate about youths

Preferred achievement/characteristics

• MOE Approved Instructor. Those who do not have the approval may register with MOE via MOE website

Job Responsibilities:

Checking and sorting all soiled linens/laundry items into the industrial washing machine
Feeding clean linens/laundry items into the industrial ironing and folding machines
Packing and sorting clean linens/laundry items for delivery to the different hotel properties
Maintain cleanliness of working area
Report any faulty/abnormalities found in any laundry machine(s) to the Laundry Operations Manager
Any other duties within reasonable scope as required

Requirement

Accept night shift

Able to stand and work for a long time in hot environments

Hardworking

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Work location : Tai Seng

Job Type: Permanent- Full Time

• 5 days work week ( Monday to Friday 8.30am to 6.00pm)
• 0-20% performance related pay (PRP) per month
• 2% medical pay per month
• 14 days annual leave + 14 days medical

• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.

• Maintain and update employees' records for new hires, terminations, leave records, training records, etc

• Provide support to ensure effective information flow and communication among various internal and external stakeholders.

• Outreach to vendors for business procurement related matters

• Assist with payroll and collection.

• Any other ad-hoc tasks as assigned

Requirements:

• IT savvy and good in Microsoft Office

• Able to work independently in a fast-paced environment

• Able to communicate effectively with various departments

22C1322 Maxhunt Resource Pte Ltd

R23115755 Nicole Choy

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,000 SGD to 5,000 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 19 Tanglin Road, Tanglin Shopping Center, 247 909

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

Programme manager in supporting national engagements and support partners on the development of Dementia-Friendly Communities under the Dementia-Friendly Singapore (DFSG) initiative.

• Support managers on Programme Management and Sector Development

1. Promote the DFSG/DFC movement among partners and stakeholders
2. Analyse and propose recommendations in the development and implementation of sustainable and effective programmes for partners/stakeholders to build community support networks for persons living with dementia and mental health conditions and their caregivers
3. Support the review and development of resources that empower partners to build DFCs (ie toolkits, e-learning modules and talks/workshops)
4. Assist in planning for national/community campaigns to raise national dementia awareness and de-stigmatisation
5. Support the planning and work with relevant healthcare and community care organisations to strengthen the flow of clients, information and care transitions to build an integrated dementia and mental healthcare ecosystem
6. Support managers in the development of annual work plans, budgeting and programme reviews to meet the set deliverables and outcomes
   

• Support managers on Stakeholder Engagement and Relationship Management

1. Influence partners/stakeholders to come on board DFSG initiative and implement dementia-friendly and community mental health initiatives
2. Advise on developing an implementation plan with community stakeholders and partners (grassThis role will act as the Programme manager in supporting national engagements and support partners on the development of Dementia-Friendly Communities under Dementia-Friendly Singapore (DFSG) initiative.

Support managers on Programme Management and Sector Development

• Promote the DFSG/DFC movement among partners and stakeholders
• Analyse and propose recommendations in the development and implementation of sustainable and effective programmes for partners/stakeholders to build community supportive networks for persons living with dementia and mental health conditions and their caregivers
• Support the review and development of resources that empower partners to build DFCs (ie toolkits, e-learning modules and talks/workshop)
• Assist to plan for national/community campaigns to raise national dementia awareness and de-stigmatisation
• Support the planning and work with relevant healthcare and community care organisations to strengthen the flow of clients, information and care transitions to build an integrated dementia and mental health care ecosystem
• Support managers in development of annual workplans, budgeting and programme review to meet the set deliverables and outcomes

Support managers on Stakeholder Engagement and Relationship Management.

• Influence partners/stakeholders to come on board DFSG initiative and implement dementia-friendly and community mental health initiatives:

1. Advise on developing an implementation plan with community stakeholders and partners (grassroots, faith-based groups, schools, healthcare providers, corporates, residents and government agencies etc.)
2. Assist to identify needs, build rapport and explore opportunities with strategic partners and sector leaders such as building, banking, transport, to forge collaborations on expand the reach of DFSG national efforts.
3. Promote and connect partners to embark on regional collaborations that advocate and empower partners in better meeting the dementia and mental health needs of clients and caregiversroots, healthcare providers, residents and government agencies etc)
4. Assist in identifying needs, building rapport and exploring opportunities with strategic partners and sector leaders, such as building, banking, and transport, to forge collaborations to expand the reach of DFSG national efforts
5. Promote and connect partners to embark on regional collaborations that advocate and empower partners in better meeting dementia and mental health needs of clients and caregivers

Job Requirements:

• Degree in any discipline in community outreach/ health promotion/ healthcare, preferred.
• Minimum of 2 years’ experience in community engagement/ healthcare/ mental health/ geriatric areas will be an advantage.
• Good stakeholders/ partners engagement and project management skills
• Good writing and presentation skills
• Competent in MS Office Word, Excel, and Powerpoint.
• Self-driven and passionate in making a difference to Singapore’s landscape on dementia and mental wellness.
• Able to work well with groups from diverse backgrounds
• Able to multi-task and possess strong analytical, problem solving and project management skills
• Proactive, able to think out of the box and able to function in a fast paced environment to meet key deadlines
• Good interpersonal and communication skills; proactive, responsible, good, team player, can work independently, able to manage change & ambiguity.

Responsibilities

• Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes
• Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standardization of approachespossible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Assist senior leaders in disaster recovery planning and activities
• Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users
• Support testing for Major Project enhancements or Change Requests if possible
• Create, maintain, and ensure project documentations such as process documents, operations document, etc

Requirements

• Degree in Computer Science, Computer Engineering or equivalent
• Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong competency in IT technologies covering operating systems, databases technologies, etc
• Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
• Installation and setup of retail POS system experience will be an advantage
• Experience in healthcare industry is added advantage

5 days, 9am-6pm

Salary: $3000- $4000 + $205 transport allowance + Transport claimable for site travel

Address: Joo Koon & Site, Overseas travelling required

Company profile:

A world leader in electric motors, electromechanical and electronic drive systems and in industrial alternators.

Job scope:

• Generate basic & detailed electrical engineering design development and electrical instrumentation input to other disciplines.
• Performs maintenance activities on servicing & repair of mechanical & electrical equipment onboard vessels, onsite or in workshop
• On-site investigations in the event of a breakdown to define the root-cause of the failure, takes remedial action & makes reliability improvements
• Monitor the serviceability of equipment & facilities & ensure they adhere to safety, housekeeping & environment requirements
• Digital solution for generator, installation, and commissioning.
• Develop & review risk analysis & procedure
• Liaise with customers on work schedule & defect findings
• Immediate response to any urgent request for on-site, on board, or offshore work.
• The writing of on-site reports, and online assistance for troubleshooting,
• Temporary transfer to the repair workshop in the event of on-site works load drop,
• Compliance with travel rules to minimize costs and ensure the security,
• The support of the Sales teams for their opportunities.

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 5 years of experience in maintenance of electrical rotating machines
• Candidate is required to work on-site or overseas for troubleshooting

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP

• Opportunity to lead Business transformation
• Engagement with senior business stakeholders

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 15 countries. With rapid expansion plan, they are now looking for a new SAP C4C / sap sales cloud / SAP Sales & Service Cloud, Hybris System Analyst / SAP Cloud for Customer Analyst to join their team.

About the job

Your responsibility involves:

• Engaging key business stakeholders (Sales and marketing team) which includes gathering requirements and translating them into solution design for the Cloud for Customer platform
• Performing the role as subject matter expert for Cloud for Customer with assistance of external vendors. This includes providing support for Cloud for Customer platform
• Leading Cloud for Customer project transformation/ implementation which includes, milestone planning, progress reporting and external vendor management.
• Exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase productivity. This is done with the aim to improve top line (revenue/sales) for the company

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in direct business stakeholder engagement / project management relating to CRM. At least 2 years of experience in sap sales cloud / Hybris / Cloud for Customer SAP C4C is required for this role.

Candidates with regional exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation through SAP Cloud technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP (EA: 94C3609/ R1219669)

Job Scope

• Centre-based nursing
• Assist SN to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist SN to provide ongoing support and education to the caregiver, client and family
• Assist SN to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist SN to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist SN in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Requirements

• Valid SNB and BCLS
• A minimum of 3-5 years’ experience in clinical area such as acute or community hospital.
• Good knowledge of the health care environment and service processes is important. Experience in community care provision is an advantage.
• Integrity, highly motivated, a team leader and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description:

• Greet and welcome visitors, and direct them to the meeting rooms and inform colleagues on the arrival of their visitors.
• Manage incoming calls, directing them to the appropriate departments or personnel.
• Receive, sort, and distribute mail and deliveries.
• Oversee office supplies, ensuring adequate stock levels and making necessary orders.
• Coordinate office maintenance and repairs as needed.
• Assist in planning and organizing company events and meetings.
• Coordinate logistics, including catering, equipment setup, and guest accommodations.
• Any ad-hoc duties that may be assigned from time to time.

Job Requirements:

• Professional Certificates / Diploma / Degree in Business Administration or any related field.
• Proven experience in a receptionist role.
• Familiarity with office management software (e.g., Microsoft Office Suite) and basic office equipment.
• Excellent verbal and written communication skills in English.
• Strong organizational abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Friendly, approachable, and professional demeanour in dealing with visitors, employees, and distributors.
• Ability to thrive in a dynamic, fast-paced environment.

• Carry out assessment on client care neds in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner
• Manage the day-to-day AIC Link operations to deliver prompt and quality customer service
• Engage client/caregiver in identifying client’s care needs and wishes, formulate care/service plans and linking client to service provision
• Assess and match relevant financial schemes and facilitate application to support client’s care expenses
• Proactively solicit feedback from clients/caregivers for service standards review and improve customer satisfaction
• Proactively liaise with hospitals, referring entities and service providers in facilitating placement of clients to the desired services/care facilities
• Participate in case discussion or client/family conference with relevant stakeholders
• Participate, collaborate and contribute to initiatives/projects/events
• Assist/contribute as subject matter expert for the continuous improvement to system, process and service
• Collate data, monitor trends of referrals and identify possible service gap
• Ensure proper documentation of all transactions into the IT system or/and case notes

JOB REQUIREMENTS

• Professional qualification in Nursing or Allied Health disciplines relevant to the job
• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore
• Knowledge in geriatrics, community services and financial schemes will be an advantage
• Proficient in Microsoft Office (Word, excel, powerpoint)
• Good problem solving skills and attention to detail
• Pro-active work attitude with good interpersonal, communication and organizational skills
• Good collaborator who is able to work effectively and harmoniously with internal and external stakeholders
• Keep abreast on the various clinical assessment tools, community services and schemes
• Able to work independently, multitask effectively under pressure and highly adaptable to changes
• Able to comply to process/manuals, advisories, guidelines, policies, legislations/Acts relevant to healthcare and the area of work
• Candidate may be required to carry out the above-mentioned duties in AIC HQ or hospital setting

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

About TWG Tea

TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.

TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.

The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.

TWGTea.com

Responsibilities:

• Be an advocate for MyTWG membership programme and assisting the team on all CRM-related enhancements and global roll-outs of MyTWG membership programme
• Working closely with vendors and supporting local and overseas teams on Customer Relations Management and sharing best practices
• Professionally handling and responding to member and customer enquiries including, but not limited to, telephone calls, emails, web enquiries, social media and review platforms, marketplace
• Keep up-to-date with the latest information that impacts the delivery of service to the members and customers and provide accurate information promptly to customers, such as on FAQs and etc
• Coordinate with the respective teams to follow through and resolve product, service or membership issues and expedite correction or adjustment if necessary
• Analysing data and compiling reports for Corporate Communications team and management
• Perform ad-hoc tasks such as hosting Members’ events, liaising with relevant vendors and other administrative tasks

Requirements:

• Bachelor degree with minimum 1 - 2 years of marketing / CRM experience
• Strong presentation and communication skills with strong command of both English and Chinese (to liaise with overseas team).
• Proficient in MS Office applications and experience in data analytics and project management preferred
• Interest and appreciation of tea and luxury retail a plus
• Extremely meticulous, adaptable, creative thinker who is able to work independently in a young, dynamic and fast-paced environment
• Results-driven and able to work under pressure
• Willingness to go the extra mile to develop customer loyalty and overall experience
• Able to to work exclusively on Fridays, Saturdays, and Sundays.

Only shortlisted candidates will be notified.

Please upload a detailed RESUME, indicating reasons for Leaving, Last Drawn Salary, Expected Salary and date of availability in MS Word format.

We’re hiring full-timers and part-timers in White Sands

Join us today to be eligible for $2,000 opening bonus! *Limited to first 40 new joiners*

We offer competitive basic salary for our service crews:

• Full-time: $2,100 - $3,000

And great employees and medical benefits:

• Guaranteed yearly salary increment

• Annual performance bonus

• Monthly performance incentive

• Rapid career advancement for high performers

• Medical with dental benefits

• Professional upskilling

• Employee referral fee

• Free daily meals and many more!

In this job, you will:

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Serve the food to the customer and cashiering duties.

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks.

All races are welcome! Do join us!