Total 47,990 Customer Service job vacancies in Singapore

Contract Duration: ASAP – 31 Dec 2024

Salary: S$2,400 (no exp) to $3,100 (~5 years exp) per month

Job Scope:

• Attend to inbound call/email enquiries and provision of advise to members of public.
• Deliver positive service experience, address queries effectively and accurately.
• Prompt escalation of requests for resolution where appropriate.
• Compile, record, input information accurately into relevant systems.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Service Crew (Full-time/Part-Time)

(Full-time)

Location :

• City Square Mall

• Paya Lebar Square

• Tampines Mall

Working days : 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days @ 10:30am – 9:30pm (1 hr break)

Salary : $2,100 - $3200 and onwards (Depends on experience)

(Part-time)

Location :

• City Square Mall

• Paya Lebar Square

• Funan Mall

• Tampines Mall

Working days : Flexible work arrangement (To commit min 20h per week)

Working hours : 10:30am – 3:30pm/4:30pm - 9:30pm

Salary : $10-$12/h (Depends on experience)

What we offer :

• Meals, Training & Uniform provided

• Birthday Incentives

• Friendly & Air-conditioned environment

• Good career growth prospects

Reponsibilities :

• Providing great customer service to customers

• Maintain safe, cleanliness and hygiene for the restaurant at all time

• Responsible for taking orders, serving food and beverages

• To handle POS system and cashiering duties to process payments accurately

• Ensure customer satisfaction by solving issues and queries efficiently

• Clear and reset tables promptly

• Regular stock monitoring and reporting

• Any other ad-hoc duties as assigned by the supervisor

Interested applicants, please contact us @

Key Responsibilities

• Execute a project or test cut for Aerospace and PM part
• Doing time study and making a fixture concept for Aerospace and PM HV part
• Provide machine operation training to customers.
• Provide on-site technical support to for pre sales activities
• Actively visiting customer for post sales support
• Preparing Aerospace sample for sales usage
• Runoff for HV PM
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements:

• Diploma/Degree in Mechanical Engineering or equivalent
• 1-3 years of relevant working experience in Aerospace Industry
• Familiar with 3 or 5 axis CAM Programming and Process Development
• Willing to travel overseas for long term

An industry leader in Timber and Metal Doors manufacturer & implementation with almost half a century history in Singapore. We are currently recruiting for our business transformation and expansion. We seek individuals who are motived, independent and can support our vision towards establishing our international footprint.

We are currently looking for Operation Support Executive cum Warehouse Executive / Supervisor who will facilitate out project requirements with the factory and logistic department. This role would also require stock inventory management. This individual will report to Production Manager.

A financial institution is now expanding and now looking for an all rounded desktop support, in collaboration with Infrastructure Engineering and Global Service Desk teams, you'll play a key role in maintaining the smooth operation of the infrastructure, providing face-to-face technical support to employees and the global hybrid workforce.

Responsibilities:

• Provide Tier 1/ Tier 2 workstation and systems operational support globally.
• Manage day-to-day administration, maintenance, and patch management of systems.
• Responsible to deliver the IT infrastructure projects
• Set up and/or move PCs and laptops, maintain, and deploy current images (SCCM/Intune).
• Perform system recovery of deleted files, software installations, and respond to user questions and requests for assistance.
• Setup and test IP-based video conference sessions and audio call setups.
• Coordinate with external parties to facilitate video call sessions, serving as a senior escalation point for numerous technologies
• Take ownership of escalated support tickets, managing them from initiation to resolution.
• Proficiency in VMware (Vsphere, ESXi) and Windows Server Administration, including monitoring and performance tuning.
• Ability to multitask and self-manage efficiently.
• Experience in maintaining DNS and DHCP.
• Effective communication skills, both orally and in writing.
• Strong organizational and time management skills.
• Comprehensive understanding of the importance of security in both personal work and organizational operations.
• Self-motivated and detail-oriented, with a quick and efficient ability to learn new processes.
• Regular collaboration with team members, users, and vendors.
• Ability to lift and move various computer hardware.

Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Experience with Citrix XenApp and XenDesktop administration
• Proven experience in a similar technical support role, preferably in a global corporate environment.
• Industry certifications (CompTIA A+, MCP, VCP) are advantageous.
• In-depth knowledge and hands-on experience with VMware and Windows Server Administration.
• Proficiency in troubleshooting Windows, Office 365, SCCM & Microsoft Intune, Cisco video conferencing, and core business applications.
• Strong verbal and written communication skills.
• Exceptional organizational and time management skills; ability to multitask and self-manage efficiently.
• Comprehensive understanding of the importance of security in personal work and organizational operations.
• Self-motivated with a keen attention to detail; quick and efficient learner of new processes.
• Proven ability to collaborate effectively with team members, users, and vendors; flexibility to work with a global hybrid workforce.
• Ability to lift and move various computer hardware; willingness to provide after-hours support as required.

The scope of work for a call center agent in a limousine and airport transfer company can include the following:

1. Answering customer inquiries: Responding to customer queries and providing information regarding limousine services, airport transfers, rates, availability, and any other related information.

2. Booking and reservation management: Assisting customers in making reservations for limousine services, airport transfers, and managing their bookings in the system.

3. Customer service: Providing excellent customer service by addressing customer concerns, resolving complaints, and ensuring customer satisfaction throughout their entire experience.

4. Sales and upselling: Promoting additional services, upgrades, or packages to customers to maximize sales opportunities and increase revenue.

5. Handling payment transactions: Processing payments for bookings, verifying credit card information, and providing receipts to customers.

6. Coordinating with drivers and dispatchers: Communicating with drivers and dispatchers to ensure smooth pick-up and drop-off arrangements, managing any changes or updates to bookings, and providing necessary information to drivers.

7. Managing customer feedback: Collecting and documenting customer feedback, including complaints, suggestions, or compliments, and forwarding them to the appropriate department for further action.

8. Maintaining accurate records: Keeping detailed and up-to-date records of all customer interactions, bookings, payments, and any other relevant information.

9. Adhering to company policies and procedures: Following company guidelines, protocols, and standard operating procedures to ensure consistent and high-quality customer service.

10. Continuous learning and improvement: Staying updated with company policies, services, and industry trends, and participating in ongoing training programs to enhance knowledge and skills.

Note :

Must be able to work night shift and weekend .

Business Support Executive – Projects

Basic Salary: $2300 + Allowances $250 + AWS + PB
Working Days: 5.5 days, Rotation on Saturdays – alternate WFH and WFO arrangement)
Working hours: Mon to Fri: 8am to 5pm, Sat: 8am – 12pm
Location: Woodlands

Responsibilities:

• Support the sales team on their key account enquiries and activities.
• Assist Head of Sales on export enquiries and costing
• Prepare quotations for ad-hoc enquiries.
• Logging in blanket sales order, executing order processing and order fulfilment task.
• Coordinating deliveries with relevant internal departments
• Ensuring sufficient inventories for project delivery
• Ensuring sufficient collaterals available
• Communicating with external customers for cash sales and payments
• Other relevant ad-hoc admin duties as assigned.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Purpose of the Job:

• Plan, coordinate and execute programmes during Term and School Holidays.
• Provide students with a caring, stimulating environment to learn, close supervision and guidance during the after school hours and school holidays.
• Help students grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.
• Be a responsible, good role model for the students & teachers.

Key Role/Job Function:

1. Oversee day to day operation of the Centre and ensure its smooth running.
2. Ensure good Centre performance by developing strategies that are in line with PCS’ vision and mission.
3. Ensure teachers provide optimum level of guidance to students to complete their school homework responsibly.
4. Mentor and supervise staff & teachers to ensure compliance to SOPs, safety, security and health standards.
5. Provide a warm & nurturing environment to the students at the Centre.
6. Supervise and guide students with their school work as well as life skills (play, hygiene and meal time).
7. Plan and conduct child appropriate social and recreational activities and holiday programs.
8. Teach & address classroom disciplinary issues using positive behaviour support system.
9. Prepare/organise and execute/conduct creative learning activities and outings as required.
10. Support the holistic development of students in alignment with PCS’ goals.
11. Maintain regular communication with student’s parents.
12. Establish partnership with community partners & volunteers.
13. Foster good working relationship & rapport with all stakeholders - students, parents, team members, volunteers and partners in the community.

Commitment to Professionalism

• Uphold PCS vision and mission.
• Understand the philosophy of the programme and can describe its goals and objectives to others.
• Support the Centre’s code of ethics conduct.
• Engage in ongoing staff development to improve personal and professional skills.
• Enjoy working with students in a group setting and demonstrates a positive attitude in her role.
• Keep all personal information about students and families confidential.
• Work cooperatively with other staff members, accept supervision and help promote a positive atmosphere in the centre.
• Attend staff meetings, workshops, functions and in-service training provided by PCS.
• Take on any other duties as and when assigned by your immediate superior/ management.

Programme

• Plan and implement effective student developmental programs for the Centre.
• Supervise and evaluate programmes in the Centre and ensure quality care and services are maintained.
• Provide constructive feedback / suggestions to immediate superior in relation to programmes and curriculum.
• Implement continuous improvement in the Centre’s programme
• Publish Centre newsletter
• Work closely with personnel appointed by management in integrating students with special needs

Staff

• Involve in staff recruitment, appraisal, conflict management, mentoring and welfare as well as manpower scheduling.
• Supervise, guide and evaluate staff though lesson observations.
• Brief, orientate and follow up on new staff in the Centre.
• Recommend and co-ordinate training needs of staff & teachers.
• Hold monthly staff meetings.
• Conduct in-house teacher training when necessary.
• Ensure staff maintain proper code of conduct.

Administration

On business management:

• Source, negotiate, and determine course fee for children enrichment program.
• Ensure optimum level of students enrolment and ensure profitability is beyond break even vs centre’s overhead expenses.
• To do strategic planning on publicity for enrolment & volunteerism.

• Ensure that licensing requirements are met at all times.
• Ensure that up to-date records (factsheet, centre’s enrolment, particulars of students and their parents, staff, medical and leave records, attendance of staff and students) are properly maintained.
• Ensure that records (petty cash, fee collection records, registration and withdrawals, subsidy applications etc) are properly maintained.
• Liaise with government agencies on operational matter namely, MCDS, HDB and Town Councils.
• Attend to & respond appropriately to public enquiries and complaints.

Finance

• Prepare centre budget with respect to the programme needs of the centre.
• Monitor budgetary costing and control of centre’s income and expenditure.
• Seek approval from superior for the procurement of materials and supplies.
• Prepare disbursement of petty cash expenses to staff and seek approval for disbursement of petty cash expense to self.

Accountabilities

• Uphold the vision and mission of PCS in any way possible including attending functions, meeting, training courses and carrying out projects as assigned by your immediate superior / management.
• Provide periodic reports to management.

Requirements

• Diploma/Degree in any discipline
• At least 2 years of supervisory experience
• Fluent in English or Mother Tongue, both written and spoken
• Certificate in student care
• Good Classroom Management Skills
• Leadership, Business Management, Operations/Project Planning, Customer Service skills
• Proficient in Microsoft Office
• Dedicated, reliable, creative, disciplined and able to multi-task

Desktop Support Engineer (L1)

Working Days: Monday to Friday

Salary: $2500-$3000

Address: Tanjong Pagar

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Experience in AD and smart hands and feet support
• Experience in supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
• Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Founded in 1919 Rawlplug developed and patented the first ever professional wall fixing.

We expanded dramatically and today we are one of the world's leading manufacturers of professional anchoring and fixing systems, used in construction, industrial and retail markets, with distribution on every continent and 100 years of industry experience.

The Role:

Currently we are looking for an experienced and self-driven Service Technician to join our team.

As an Service Technician, you will be responsible for providing after sales support for Rawlplug's customers in terms of servicing of Power Tools.

We are looking for committed professional with a friendly approach.

Key responsibilities:

• Perform diagnostics, maintenance, installation and repairs of Company's Power Tools.
• Assist customers in technical solution and problem solving by performing testing & repair works.
• Analysis, interpretation & troubleshooting of Power Tools.
• Monitor inventory of spare parts and equipment.
• Keep a track of history service repairs.
• Maintain cleanliness and safey at work area.

Key requirements for a perfect candidate:

• At least a Diploma in Engineering fields.
• At least 1 year in technical service of power tools.
• Experience with power tools and diagnostic tools.
• Hand on experience with power tools.
• English speaking.
• IT literate with good communication skills.
• Able and willing to learn about products.
• Patient and friendly personality.
• Team player.
• Good time-management skills.
• Detailed & organised.

We look forward to receiving your application and regret that only shortlisted candidates will be notified.

Salary: up to $4100

Working Days & Hours: Mon-Fri Office Hours

Location: Suntec

Job Description:

Administrative responsibilities

• Assist and be a reliable support for the Administration Manager in all matters

• Coordinate travel arrangements (booking of flights, hotels, transfers, visas etc) for the assigned staff/director(s)

• Manage calendars for assigned staff/director(s)

• Assist in expense preparation, submission and tracking for the assigned staff/director(s)

• Check, record and obtain approvals for invoice payments

• Coordinate and provide support with meetings, TGI events and conferences

Front desk responsibilities

• Attend and receive guests at the reception on the assigned floor in a professional manner

• Manage and coordinate meeting room calendars.

• Assist with meeting room bookings and arrange refreshments where necessary

• Handle incoming and outgoing mails, postage, parcels, couriers

• Distribution of newspapers and magazines

• Assist in pantry, office, stationery supplies orders and name cards requisitions when required

• Floor facilities coordinator

Job Requirements: Min GCE O Level / Diploma in Secretarial or similar w min 3 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

• ResponsibilitiesCooperate with LAM FSE to install LAM tools on the Micron site
• Required tool installation or semiconductor-related experience (if LAM tool installation experience is preferred)
• Required overseas travel (travel location: Taiwan, Japan, South Korea)
• Need to work shifts and overtime. Shift allowance and overtime pay will be paid separately.

Job Roles and Responsibilities

1. Follow up with HR on payroll data provided
2. Administer OT payrun
3. Administer month end payrun
4. Submit CPF reports
5. Compute final settlement for resignees
6. File IR21 tax for work pass holders
7. File IR8A tax for locals
8. Submit maternity, paternity, childcare leave and NS claims
9. Process petty cash
10. Generate GL file from Payroll system for month end accounts closing
11. Coordinating with various departments, such as HR, finance, and accounting, to ensure that all payroll information is up-to-date and accurate
12. Ensuring compliance with relevant regulations and laws related to payroll processing, such as tax laws and employment regulations
13. Conducting regular audits and reviews of the payroll process to identify any errors, discrepancies, or potential issues and taking corrective actions as necessary
14. Experienced in OT calculation and knowledge in shift setup
15. Manage complex payroll – with blue collar and various shift patterns
16. Staying up-to-date with industry trends and best practices related to payroll processing and administration

Pre-Requisitions

1. Degree in Human Resources/Administration/Finance or its equivalent
2. Min 5 years of payroll and benefits administration experience
3. Familiar with relevant regulations and laws related to payroll processing, such as CPF, Tax laws and employment regulation.
4. Handle huge volume of payroll transaction and complete within deadline
5. Good knowledge of HRIS systems (especially Timesoft) is an added advantage
6. Familiar with shift pattern set-up and overtime calculation in Time Attendance System
7. Strong team-player who can establish positive relationships and work effectively and collaboratively with individuals across all levels
8. Good interpersonal skills
9. Good with numbers, with an eye for detail
10. Good verbal and written communication skills

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

- Contract

- Up to $3,300 + Shift Allowance

- Ubi

- 12 hours rotating shift, 8pm to 8am or 8am to 8pm

Job Responsibilities:

• As a core team member, work closely with the helpdesk and team to understand customer issues
• Troubleshooting skills in resolving issues or escalate to established duty personnel
• Monitor health of data centers and remote sites
• Basic debug on TCP connectivity
• Liaise with 3rd party vendors / project team / helpdesk on issues.

Period:

• Contract

Working Hours:

• 8pm to 8am or
• 8am to 8pm (12 hours rotating shift)

Salary:

• Up to $3,300 + Shift Allowance

Location:

• Ubi

Requirements:

• Well verse in Window clients and Windows servers operating system
• Basic Windows based Server hardware knowledge
• Knowledge of Microsoft SQL and Microsoft Visual Studio ,SNARE
• Proficient in Microsoft device management and services support
• Hands-on and knowledge on Virtual technology ie VMware.
• Knowledge of basic digital security, end point protection, detection, OTP, 2FA and certificate based system
• Knowledge of basic hardware infrastructure for IT system.
• Wireless, LAN and WAN network configuration and support
• Server backup and SQL Backup knowledge
• Hands-on experience in supporting thin and thick windows clients
• Experience in windows-based server administration 2008 and beyond

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Beauty Center Manager leads, manage and train Beauticians who are responsible for many aspects of personal beauty and skin care and be able to provide this care with understanding, knowledge and courtesy.

Beauticians provide a wide range of services that include the caring of skin and nails, improving client’s outward appearance and helping them to feel better about themselves in general.

Responsibilities and Duties of a Beautician

•Communicates with clients in order to provide the requested services.

•Discusses skin and nail care methods with customers.

•Provides effective solutions for common issues concerning scalp, nails and skin.

•Discusses various style options with clients.

•Sets appointments with clients and customers.

•Keeps work areas completely clean and sanitized.

•Restocks shelves and supplies.

•Keeps records of nail color used by each customer at past visits.

As an Beauty center manager, you need to prform beautican duity and shop management, and lead the shop to be sucessful in many ways.

Job scope

Verifying warranty and service contract coverage using in house system

Order & issue PO to supplier for spare parts require for repair and servicing per requisition from servicing team/mechanics

Liaise with internal and external parties for processing of ordering spare part

Provide quotations to vehicle owner for service/repair jobs

Expedite parts arrival, verify PO & invoice from supplier prior handling to servicing team

Tracking servicing and repair job

Attend to walk in client enquiry

Attend to phone calls and customers enquiries

Attend in customer bookings and explain the terms of service/rental or lease agreements

Liaise with administrative staff on the completion of all papers works with the customers and payment collection

Maintain proper record of documents and correspondence

Ensure the servicing of all rental car are timely

Monitoring the entire process repair for customer vehicle under service/repair/claim

Negotiate and close deal, and handle complaints or objections

Handle stock of brand-new vehicles such as take photo and arrange/send for inspection

Handle customer requests on a timely manner and collect all necessary information and documentation

Build and maintain strategic relationship with existing clients and partners with the aim of increasing sales

Ensuring client requirements are addressed to their satisfaction

Issue invoice for service and repair vehicle

Preparing paper works for all rental agreement and sales/purchase agreement

Providing quotation for potential long-term leasing client

To drop of car on and off timely around in workshop

Complete any ad-hoc task given

Working Hours

6 days work week (Mon-Fri 0845-1745, Sat 0845-1600)

No overtime work

Working Location

160 Sin Ming Drive #03-03 Sin Ming Autocity Singapore 575722

Job Requirements

Enjoy interacting and helping clients

Be able to effectively communicate with clients

Motivated and driven personality

Able to multi task

Class 3 Driving licence

Position: Production Support (IHS Markit EDM solutions, Tectia scripting, Control-M)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Key Skills:
- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Responsibilities:

• The Production Support person is responsible for managing the Enterprise Data Management application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements:

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Min. Diploma in Computer Science / Engineering or related disciplines
• Min. 2 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent, proactive and self-starter with excellent interpersonal and communication skills

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities

• Responsible for IT Infrastructure platform & Business Application (Servers, Network, Workspace & Retail Tech, SAP), ensuring the platform in Store, Head office & Data Centers are secure and functioning well to support the day-to-day business operations.
• Responsible for User Identity & Access Management, ensuring provisioning, modification and termination of user ID and access to valid users on a timely basis, complying with IT Policies Standard and Procedures.
• Execution for IT projects, communicate and coordinate with related stakeholder to ensure the project execution is adhered with scope, timeline and objectives.
• Responsible for IT administration work such as maintaining up-to-date IT hardware/software inventory, updating documentation of procedures, configurations, network & server diagram related to IT Infrastructures.

Requirements

• Must possess a recognized Diploma or Degree in computing related area.
• 3 – 4 years related working experience in Enterprise IT Infrastructures roles, preferably in Retail industry.
• Good working knowledge in Server Administration, including Windows Server Operating System, DNS, DHCP, File Share, Domain Management.
• Good working knowledge in Network Administration, including SDWAN, Network architecture design & configuration, IP address Management, Firewall, DLP, Load Balance & WiFI. A Cisco Certified Professional (CCNA/CCNP) will have advantages.
• Experience in In Store Retail Technology, including Retail Point of Sales (POS) Systems, Wi-Fi and RFID, Footfall system. Knowledge of Dynamics 365 POS will have advantages.
• Must have strong technical acumen, analytical & problem-solving skills.
• Friendly, excellent Team player and able to work independently and in a team, result orientated and highly motivated

MindSpace @ Woodlands is hiring committed & passionate teachers to join our dynamic team!

Job Responsibilities:

➢ Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

➢ Guide primary school children (primary 1 to 6) to ensure completion of daily homework

➢ Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

➢ Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

➢ Maintain and build relationships with children and parents.

➢ Conduct MindChamps' unique enrichment programmes.

➢ Being an inspiring role model with a creative spirit and a champion (positive) mindset.

➢ Ensure safety and timely transfer of students from school to student centre

➢ Ensure safety of children within the premises

➢ Any other ad-hoc duties as delegated by Centre Director

Job Requirements:

➢ Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

➢ Able to teach primary school subjects

➢ Possess good communication and classroom management skills.

➢ Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

➢ Creative and loving energy with a positive disposition

➢ Excellent communication and classroom management skills

The Opportunity

• Work with a well-established computer and electronics company
• Working Hour: Monday – Friday 9am – 6pm
• Work location: Central

The Talent

• Provide IT support and troubleshooting services to VIP and general users via phone, email, or remote access;
• Assess user requirements and escalate VIP issues for quick resolution;
• Work with service delivery team to remediate and escalate internally any VIP tickets/incidents;
• Prioritize VIP tickets/incidents over general user incidents/tickets;
• Perform handovers and collection of devices and perform onboarding and deboarding activities at the time of handover;
• Set up and configure new laptops and desktops and ensure other account provisioning activities;
• Coordinate with vendor and ensure repairs are processed;
• Create and maintain technical documentation and manuals and educate users on best practices.

The Job

Responsibilities

• Solve VIP or general user problems quickly and escalate VIP issues for faster resolution.
• Work with service delivery to handle VIP tickets/incidents and prioritize them over general user tickets/incidents.
• Help users with their hardware, software, and networking issues using the customer's documentation and material for their systems and applications.
• Guide users with simple, step-by-step instructions and do remote and VIP troubleshooting.
• Find and fix technical issues in logs and confirm with clients that their systems are functional.
• Manage handovers and collection of devices and do onboarding and deboarding activities following the customer's checklist.
• Set up and configure new laptops and desktops and do other account provisioning activities before giving the end user device.
• Work with vendor and ensure repairs are done and own incidents involving DaaS devices and track them end to end.
• Create and update technical documentation and manuals and teach users best practices.
• Use effective project and change management practices to ensure solutions meet the requirements.
• Collaborate with internal and external airport stakeholders to identify and resolve incidents quickly.
• Work with technical teams, both internal and external, to propose and measure technical solutions.
• Provide customer with customer/client experience as per the service levels in this SOW.
• Do administrative support duties as required to meet operational objectives.
• Assist and support colleagues in IT-related matters.
• Log, allocate, and update calls in the IT helpdesk software and follow the customers' ITSM.
• Ensure customer satisfaction by responding to tickets within the SLA.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

The Administrative Executive will be responsible to the Principal for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Role & Responsibilities

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Manage students information
• Issue invoices, collect school fees and issue receipts
• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etcPrepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Prepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages.
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications
• Only Singapore Citizens need apply.

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.