Total 47,416 Customer Service job vacancies in Singapore

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;
2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;
3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;
4. Responsible for the channel enhancement, technical support and management of major projects in the target area;
5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;
6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

If you are a Service professional looking to grow your career in Field Servicing, then Emerson has a great opportunity for you! Based in Singapore, the Field Service Technician / Assistant Engineer will be responsible for commissioning, maintenance and troubleshooting of field instrumentation products.

In this Role, Your Responsibilities Will Be:

· Perform on-site preventative maintenance and field modification.

· Provide technical assistance and other duties assigned by supervisor.

· Complete required documentation for service activities such as field service, in house repairs, and calibration reports.

· Communicate with relevant departments regarding problems with Emerson equipment and systems. Take responsibility for completing all follow-up actions required.

· Support factory acceptance test (FAT) and site acceptance test (SAT).

· Ensure all in-field activities are carried out safely following company Environmental Health & Safety (EHS) guidelines and procedures.

Who You Are:

You anticipate customer needs and provide services that are beyond customer expectations. You create a positive and motivating working environment. You facilitate an open dialogue with a wide variety of contributors and customers.

For This Role, You Will Need:

· A proven track record of working within a Field Service position with demonstrable experience of troubleshooting and repairing Process Automation Instruments.

· Ability to interpret maintenance manuals, schematics, and wiring diagrams.

· Ability to work in a fast-paced environment and self-directed.

· Competent in MS Office suite.

· Good written and verbal English skills.

· Ability to work and communicate with multicultural partners.

· Excellent Customer Focus – behave rationally and professionally on all tasks assigned.

Preferred Qualifications that Set You Apart:

· Diploma / ITE Certificate in Instrumentation / CPT/ Electronics /Mechatronic Engineering with 2 years of related experience in Instrumentation field, particularly in site commissioning and troubleshooting service.

· Possess a Class 3 driving license would be preferred.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

Key Responsibilities:

• Support the Sales and Trading desks by investigating, resolving issues and enquiries related to bookings, breaks
• Trade capture, reconciliations, lifecycle management, corporate actions and client servicing
• Support trade allocations and confirmations for institutional clients trading Asian markets and supporting global products
• Ensure transactions are booked in a timely manner and are reconciled accurately
• Investigate and resolve all trade exceptions and managing client and trading desk queries within the agreed SLAs
• Reporting and escalating issues appropriately and in a timely manner
• Adhere to control procedures, identifying risk gaps and ensuring controls are implemented to close those gaps
• Scrutinise processes to identify issues within the flows and then working with senior management to drive through change and process enhancements
• Build and maintain relationships with clients, the Front Office and supporting teams
• Be involved in ad hoc projects and liaising with both internal and external counterparts in different regions

To succeed in this Trade Support Analyst role, the candidate would require to be well organized with minimal supervision. The successful candidate has strong analytical skills. Relevant experience in a middle office and Front office support environment is also desirable.

Key Requirements:

• A minimum of five years' experience within the middle office environment
• Relevant middle office/ trade support experience in an investment bank
• Bachelor's/honors degree or equivalent required
• Proficiency in Microsoft office Excel, Word and Outlook is advantageous
• Ability to be a team player and possess strong organizational skills

This is a global leading financial institution. This organization has diversified financial services and multiple business segments. This organization offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Trade Support Analyst job.

Apply today or contact me to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job description

• Perform daily operational duties at outpatient clinic
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Requirements:

• Singaporean Only
• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent
• Dispensing and chaperone experience would be preferred
• Familiar with MOH regulatory requirements for Clinic will be an added advantage
• 5.5 days office hour

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Prepare quotation and follow up the clients
• Responsible for generating of invoices
• Send monthly payment of account issue remainding letter and follow up on outstanding invoices
• Handle dialy attentance list and leacve records
• Prepare accounts receivable monthly
• Prepare and calculate time sheet summary and over time accurately
• Prepare documents and submit gst quarterly
• Prepare and submit dormitory check in, check out lists
• Liase with statutory auditors and prepare necessary scheducles required for audit.
• Renewal of Insurance.
• Any Other Administrative duties assigned.

Key Responsibilities

1. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
2. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
3. Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
4. Knowledge of 2 or more processes on 1 or more technologies

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

The Programme Executive will reach out to corporate partners to identify and profile suitable job vacancies; and work with community partners to identify and refer persons with disabilities for training and employment opportunities. He/she liaises and collaborates with key partners to showcase best practices on inclusive employment and organises employment and employability related outreach events.

Job Responsibilities

• Develop effective outreach and engagement plans with corporate and community partners.
• Consistently work with corporates to identify and profile job vacancies suitable for persons with disabilities.
• Consistently work with community partners and training partners to identify and refer persons with disabilities for training and employment opportunities.
• Organise learning journey to share best practices on inclusive employment to corporate and community partners.
• Monitor and evaluate progress of outreach and engagement initiatives.

Requirements

• Strong people management skills.
• Strong communication and interpersonal skills.
• Good organizational and time management skills.
• Experience in managing internal and external stakeholders to build relationships and drive collaborations.
• Experience in working with people with disabilities is preferred.

Job Responsibilities:

· Data entry of investment data into system

· Processing of concur claims

· Ensure data accuracy

· Assist with name card scanning and procurement

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum GCE “A” Levels

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Market Support Assistant / Sales Support Assistant |Singapore Customs permits | Pasir Panjang

5 & 5.5 days, 9am-6pm (Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm)

Salary: $2400 -$2800

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation basis)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

This advertisement is for the recruiting position of Operations Support Officer.

If successfully selected, you will be seconded to a MOE Secondary located in Edgedale Plains.

Contract Period: From 01 Mar 2024 to 28 Feb 2025

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 6:00 am to 3:00 pm or 9:30 am to 6:30 pm , inclusive of ½ hour lunch break
• Fridays: 6:00 am to 2:30 pm or 10:00 am to 6:30 pm, inclusive of ½ hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

The Services required are set out as follows:

1. To provide operations support for the smooth and effective operations of the school.
2. To maintain the general cleanliness of the school including equipment(s) and workplace.
3. To lock and unlock the doors of the classrooms and other rooms in the school.
4. To open/close windows and doors of classrooms and other rooms in the school.
5. To open and close the gates, doors of office and other buildings within the school premises.
6. To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refreshments,etc.
7. To assist in the preparation of logistics and equipment.
8. To help carry stock, furniture, etc.
9. To relief other operations support officer.Vice-principals, Operations Manager or any other authorised officer.

The Personnel shall minimally have the following qualifications, experience and skills:

• Ability to communicate in simple English.
• Physically and mentally fit.
• Preferably have some working experience in schools with job scope include cleaning and logistics.

You will be an integral part of the team in Hospital to provide nursing care to acute patients.

• Assesses, plans, implements and evaluates care of resident with complex healthcare needs according to updated standards of nursing practice.
• Conducts teaching and counselling for patients.
• Initiates and ensures implementation of discharge planning for residents with potential for discharge.
• Ensures patient care delivery is carried out according to established standards of care and practice.
• Ensures written policies and SOP is available and up to date to guide nursing practices.
• Provides direct care to residents to ensure compliance to standards
• Ensures smooth transition of residents from acute to chronic care and back to community where possible.
• Conducts nursing audits on nursing care standards and initiates strategies to resolve non-adherence issues.
• Directs and facilitates staff development, skills and competency upgrading through in-house training, approved online learning or formal education opportunities.
• Guides orientation/induction programmes and preceptorship for new staff.
• Supports the SNM in nursing home management and deputizes her in her absence.
• Acts as a resource person to the nurse manager in clinical nursing and nursing.

Job Requirements:

• Advanced Diploma/ Degree in Nursing
• Registered with the Singapore Nursing Board
• Minimum 5 years of relevant experience as managerial role

Check out Aber Care Website for detail

Interested applicant please email your detailed resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

You will be an integral part of the team in Care Home to provide classroom and on-the-job training to both clinical and non-clinical staff. You will be responsible of the Induction program for new clinical staff on board.

Job Scope :

• Train new clinical staff to ensure and promote quality patient care
• Provide timely training schedules as requested/ required
• Work, coordinate and support with different institutions (e.g. ITE, AIC, TTSH etc.) to provide training to Support Care Staff
• Guide and support assigned Support Care Staff who are in ITE-ISC (ITE Skills Certificate) Healthcare program
• Review and evaluate the effectiveness of training programs and educational activities for ITE educational programs
• Review and revise nursing training curriculum on a regular basis to ensure it meets the current and future educational needs
• Utilize best practice standards and guidelines to improve clinical education
• Work on training related projects/ assist with assigned projects as needed
• Responsible for ensuring all clinical staff receive orientation, training and continual education programs to maintain the required level of competency
• Coach and evaluate Support Care Staff after their training to ensure high quality nursing care is delivered to patients
• Undertake any other responsibilities as directed by the Supervisor/ Management

Job Requirements

• Diploma in Nursing
• Registered Nurse with Singapore Nursing Board
• Min. 3 years of clinical experience as a Staff Nurse
• Experience as Clinical Instructor will be preferred
• Valid certification in Basic Cardiac Life Support (BCLS)
• Possess initiative, drive and self-motivation to persevere and make things happen
• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes
• People & customer centered
• Certified ITE Trainer
• Mon - Friday, 8am to 5pm / 9am -6pm

Check out Aber Care Website for detail

Interested applicant please email your detailed resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• A Customer Service Manager, or Customer Support Manager, is responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.
• Supervising the daily operations of the customer service department
• Creating a reliable customer loyalty program
• Setting customer service goals for team members and helping them reach those goals
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Making weekly and monthly reports and surveys
• Staying current on the latest industry trends and techniques

Job description

The incumbent will be responsible for the following:

· Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.

· Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.

· Drive improvements in budgeting and forecasting process for cost control.

· Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.

· Proactively identify and mitigate operational and financial risks.

· Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.

· Manage the statutory and reporting requirements under Charities Accounting Standards.

· Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.

· Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.

· Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.

· Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

· A qualified CA or CPA with more than 15 years of experience, minimum 5 years in management position

· University degree in Accounting and/or Business Management.

· Demonstrated track record in leading a finance function.

· Experience in working in a medium to large charity will be a plus.

· Excellent engagement and communication skills.

· Proven ability to inspire and manage teams, both directly and through a matrix management structure.

· Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.

· Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.

· Experience in ERP system implementation.

Note: Only Shortlisted Candidates Would Be Contacted

• Position: Warehouse/Operation Supervisor (DATA CENTRE-SLA/SLO)
• Location: Benoi
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $5200+ AWS
• Duration: Permanent
• Industry: Logistic

Main Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)
• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)
• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.
• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.
• Recommend or initiate hiring, promotions, transfers or disciplinary actions.
• Conduct regular safety and task specific training both theoretically and practical.
• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.
• Establish, maintain, and promote exceptional customer service.
• Properly maintain and inspect tools & equipment.
• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).
• Always ensure an appropriate number of personnel on site.
• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations
• Perform all services as efficiently as possible while limiting negative impact to the environment.
• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.
• Correctly maintain and generate required reports, including trends surrounding the services.
• Correctly interpret and enforce company policies and safety procedures to ensure compliance.
• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards
• Requires traveling to multiple sites if required.

Requirements:

• Minimum 2-3 years of experience in a similar role.
• Preferred Tertiary educational level.
• Must have Team Management experience.
• Must be comfortable working in a physically demanding environment.
• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.
• Knowledge of machines, equipment and maintenance.
• Experience in handling multiple projects and tight timelines.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Job Responsibilities

• Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology
• Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned
• Promptly follow up with all prospective students and parents
• Build strong rapport with existing parents and students
• Provide quality customer service, managing customer expectations and feedback in a professional manner
• Perform general administrative duties such as processing student registration and payment, generation of reports and collation of student attendance

Job Requirements

• At least 1 year of working experience
• Possesses at least Diploma
• Willing to work on weekends
• Prior experience in the education sector and sales roles are preferred

Job Benefits

• Attractive sales incentive
• Good career progression
• Medical benefits

• Performs inspections, testing and troubleshooting on electrical & mechanical of marine hydraulic systems.
• Performs preventive maintenance procedures on equipment.
• Carry out repairs on various marine products, both mechanical & electrical systems on Marine and offshore installations.
• Prepare reports from attended jobs.
• Participate in vessel dockings and work at shipyards.
• Adhoc duties as assigned.

Requirements:

• Diploma in Mechanical/ Electrical or Marine Engineering.
• Knowledge in PLC based control systems and/or Hydraulic systems.
• Automation or instrumentation experience an advantage
• Prefer 2-3 years of experience in Marine Hydralius System.
• Possess good initiative, customer oriented and action oriented.

West/Tuas Area (Tpt Pick up at CCK MRT /Boon Lay Mrt)

5 days work week

European MNC

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Job Responsibilities:

• Providing quality customer service; greeting and assisting parents in an informative and helpful way on enquiries.
• Learn and gain understanding of our student care programme and enrichment programme.
• Touch point for parents' enquiries (be it in person, on the phone, chat or by WhatsApp)
• Conduct daily health checks on the children upon arrival when necessary
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Assist parents in the purchase of merchandise such as uniforms, caps, books.
• Prepare monthly forms and centre reports
• Prepare enrichment materials for trainers, parents and children
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• There will be admin/ad-hoc duties to be carried out (as assigned), and we will need someone who is pro-active and willing to do whatever it takes to ensure the centre runs smoothly.
• Ensure centre's cleanliness is maintained throughout the day

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool/after school care environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Must be available to work on both Saturdays and Sundays (full days), and 3 weekdays

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Physiotherapist / Occupational Therapist | AHPC Fully Registered | Novena

Basic Salary - $4500-$7000
Working location – Novena
Working Hours – 5.5days | 9am-6pm Weekdays / 9am to 1pm Sat

Responsibilities

• Remediation of impairments and disabilities and the promotion of mobility, functional ability, quality of life and movement potential for the upper extremity post-surgery / injury.
• Prevent the loss of mobility before it occurs by developing fitness and wellness-oriented programs for healthier and more active lifestyles for the hand.
• Plan and prescribe tailored exercise programs to help promote mobility and function for various upper extremity conditions.
• Implement appropriate treatment plan and comply to clinical standards and protocols.
• Fabricate customized splints for various upper extremity conditions.
• Providing education to patients, caregivers and fellow colleagues.

Requirements

• Diploma / Degree in Occupational Therapy or Physiotherapy from an accredited institution.
• Full Registration with Allied Health Professional Council (AHPC) is a must.
• Must be able to sight blood and wound.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Position : Learning Centre Receptionist - Multiple Locations (Retail Hours)
• Location : Bishan/Woodlands/Yishun/Tampines/Sengkang
• Working hours : 4 Week Days + 1 Weekend (Roster Timing)
• Salary (commensurate with experience) : Up to $2900 + 14 Days Annual Leave + Allowances + Training Incentives + Dental Benefits
• Duration : Permanent
• Industry : Education/Training & Development

Main Responsibilities:

• Answers all incoming telephone calls and enquiries and handles all correspondence.
• Assists the Centre Manager in all matters at the Centre
• Maintains the Centre’s common areas in a neat, clean and orderly manner.
• Maintains petty cash, keeping a proper record which is to be submitted on a monthly basis.
• Collects Assessment Fees and Term Fees and issues receipts.
• Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
• Submits term fees collection report to the Centre Manager
• Prepares the Centre’s Enrolment Audit submission.

Requirements:

• Minimum 'O' Levels
• Familiar with Microsoft Office
• Ability to work flexible hours (weekday nights and weekends)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684