Total 46,461 Customer Service job vacancies in Singapore

• Working Location: Bishan Central
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (subject to extension)
• Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

This advertisement is for Student Care Executive.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Feb 2024 to 31 Jul 2024.

Working Hours:

• Mondays to Thursdays: 7:30am to 5:30pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

1. Student Care Executive Duties

• Attendance matters
• Discipline duties
• Oversee special programmes for at-risk students
• Patrolling within school compound
• Patrolling the immediate neighborhood around school
• Accompany school staff for house-visits
• Assist in smoking cessation programme
• Student Management Administrative duties
• Canteen duties
• Other Ad-Hoc Duties for at-risk students

2. Assist School Administrative Team in clerical work, receptionist duties and minimal estate management (if needed to)

Qualifications, Skills and Experience:

• Preferably GCE ‘O’ Level Certificate
• Those with no academic certification but with relevant experience may still apply.
• Good communication and inter-personal skills
• Able to communicate in English and one other language (i.e. Mandarin/Malay/Tamil)
• IT Savvy. Proficient in MS Office
• Receptive and able to work independently
• Excellent team-player who is organised, meticulous and with the ability to multi-task
• Preferably one (1) year of working experience with challenging students

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end February 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage / Handle incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

This advertisement is for Receptionist cum Admin Assistant.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Dec 2024.

Options to extend the contract : 01 Jan 2025 to 31 Dec 2025.

Working Hours:

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 0.5 hr lunch break
• Fridays: 7:15am to 3:45pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

Reception:

• Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents
• Handle daily varied demands and queries from parents/students/ vendors/saff etc
• Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
• Handle/support situation when students’ vomit, soiled their clothes
• Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent
• Assist in receiving of goods and incoming mails
• Maintain tidiness of the Reception area at all times

General Admin

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
• Attend to students leaving school early
• Assist in the dissemination of information: school circulars, parents’ messages
• Manage stock of spare uniform
• Keep stock of first aid items
• Maintain the forms in the reception trays to ensure forms are current and replenished timely
• Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
• Support any othergeneral admin duties as and when required. 
• Any other duties assigned by School Leaders/HODs/AM/OM.

Qualifications, Skills and Experience:

• Minimum GCE “N” level
• Preferably has 2 years of relevant work experience, with an added advantage if the experience is within a school environment.
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Good customer service skills
• Mature individual with a pleasant disposition, is polite, patient, caring and positive
• Proficient in MS Office

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Hiring 3 Customer Service Officers for a premier learning centre in Ang Mo Kio, Parkway Parade and Punggol Plaza and are open to travel to other centres when operational need arises.

Our CSOs are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote the enrichment centre programmes to potential and existing customers.
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly Administrative Duties
• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for enrichment center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents.

JOB REQUIREMENTS

• Minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centres settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail oriented.
• Able to display effective and efficient customer service abilities.
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to enrichment centre ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centres due to work exigencies.

OTHER INFORMATION

• 6 Days - 5 weekdays including a weekend either Sat or Sunday
• Your work schedule is pegged to the center's operation hours and operational needs.
• CSO will work the following hours: Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of 1Hour meal break
• 1 weekday off; 1 rest day +/- 2-hour meeting per week
• Work location is subject to operational needs. You need to be comfortable with traveling to branches around Singapore.
• Salary ranges from $2650 - $3500 with Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

If you are passionate about Customer Services with Education sector, and you like what you see, interested applicant. Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Family Drivers for immediate hire

$3500 - $4000 per month

Location: Orchard Area Condo

6 days per week

7.30am - 6.30pm (monday to friday)

10am - 9pm (saturday)

Driving Alphard

Mandarin speaking required

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

• Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential
• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met:
• Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all QA or legal liability requirements;
• Order Processing: ensure all orders are processed accurately and in a timely manner and according to the client’s specific requirements;
• Shipping: To coordinate with internal and external stake holders to ensure all shipping documents are provided accurately and timely
• Complaints and returns management
• Adjustments: ensure inventory integrity by processing authorized inventory adjustments
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Requirements

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required.
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management syste

Toast Box is recruiting Full Time/ Part time Service Crew!

-Full time Salary up to $2600/month (With Basic, Allowances & OT)

- Part time salary up to $13/hr.

- Responsible mainly for food preparation, cleaning, housekeeping and customer service duties

- Four main job station comprises of:

1) Cashier

• Taking in customer’s orders correctly
• To handle POS transactions accurately and effectively during peak hours
• To operate POS functions including payment modes, promotion key, voucher redemption, staff meal, staff discount, and transaction void

2) Assist the Coffee Maker in the preparation of cold beverages

3) Toast

• Preparation of toasted bread as per customer's order

4) Kitchen

• Preparation of ingredients for Asian Food Delights as per customer's order
• Manage & ensure food stock are sufficent at all times

1. Entry level - $2,000
2. Experienced - $2,050 - $2,300
3. Shift Pattern: 7.30am to 5pm / 1pm to 10.30pm / 10.30pm to 8am (+1)
4. Under roster. Overtime payable if scheduled to work on Off/Rest/ PH

Responsibilities

• Provide timely response from customers/users and dispatch calls to the Assistant Lift Specialists.
• Assist Lift Specialists with building specification, location and related information in despatch system
• Monitor and close out all calls based on set-status reports from the field.
• Collect and summarize reports.

Requirements

• Min Secondary level.
• Good phone and communication skills.
• Able to work on rotating shifts.
• Able to commit working on weekends and Public Holiday.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

• Working Location: Woodlands Civic Centre
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Position : Regional Sales Support Executive/AM (Building Automation/ BMS / HVAC) - ALL WELCOME
• Location : International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
• Salary (commensurate with experience) : Up to $4500 + AWS + Medical/ Dental Allowance
• Duration : Permanent
• Industry : INSTALLATION OF BUILDING AUTOMATED SYSTEMS FOR REMOTE MONITORING

Main Responsibilities:

• Supports the Senior Manager to interface between our Key Customers and our company to establish sustainable relationships to build a structured sales foundation for Building Automation
• Solutions in the APAC region
• Discovers new business opportunities and develops Account Strategy and Action Plan
• Works with company’s affiliate sales to deliver pre-sales product and technical support - engaging with customers, project specific proposal preparation support, clarification meetings, supporting 3rd party events.
• Assists in creating sales toolkit.
• Uncovers customer value drivers and communicates company's value proposition
• Identifies and influences customer’s decision makers and buying decision criteria
• Gathers Customer Requirements data and collaborates with Solution Specialists to create customer proposals
• Documents sales activities and creates summary reports for the management
• Promotes collaboration and experience sharing between the company’s affiliates in the region
• Identifies industry trends, collects and assesses competitive and market intelligence.
• Participates and supports brand building activities e.g.: tradeshows, industry marketing seminars and strategic account programs.

Requirements:

• A bachelor's degree in a technical discipline preferred; experience in lieu of a degree will be considered for the right candidate
• Minimum 5 years of experience in a technical sales or business development, ideally with some background in BMS and Automation products
• Good industry knowledge (especially for HVAC control and Monitoring & Control System), with an existing network of contacts (preference)
• Strong communication, interpersonal and presentation skills.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

• Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs
• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained
• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)
• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:
• Training
• Service Reports of all equipment and calibration tools for all services performed
• Asset information
• Vendor Qualification Review
• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively.

Requirements

• Min Diploma or bachelor’s degree in any Engineering courses
• Min 2 to 3 years of service engineering experience
• Experience in scientific industry / medical industry will be an advantage but compulsory
• Able to start work immediately or short notice

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

• Well Established Company
• Basic $3000 - $4000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours : Normal working hours
• No Experience Required. Training Provided

Job Responsibilities:

• Prepare and submit tender & project technical proposal, compliance list and data sheet
• Review technical specifications and drawings to ensure product specifications are met
• Attend site survey and data gathering
• Prepare technical presentation
• Attend project and technical meeting
• Perform pre-sale/design of product and system technical evaluation and selection
• Perform testing and commissioning of system
• Analyse, troubleshoot and provide resolution for product & system related issues
• Provide alternative solution for product issues
• Provide product training to client and internal department
• Generate and update equipment, hardware and software records
• Prepare incident analysis report
• Coordinate and review with the project team and consultants to ensure the Technical Submissions are in accordance with the specifications and requirements
• Assist in product innovation and improvement tasks

Job Requirements:

• Minimum Diploma in Mechanical or Electrical Engineering or its equivalent
• Possess basic knowledge of AutoCAD, BIM software
• No Experience Required. Training Provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

This is a 12 months contract assigned to our client

Work Location: Suntec

Salary Range : $4,000-$6,000

Work Shift

1. Rotating Shift

2. 5.5 days per week (44 hours per week)

3. Mon-Sun (including public holiday)

Educational & Skills Requirements

1. Candidate shall possess a recognized Degree

2. Minimum 5 years of experience in managerial positions in a contact center industry.

Job Description

1. Provide leadership and regular coaching to Team Leaders and Agents.

2. Responsible for managing the day-to-day running of the contact centre, which includes effective resource

planning in ensuring KPIs are consistently achieved

3. Work closely with HR to ensure fast, effective, and quality staff recruitment

4. Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to

thrive. This could be in the form of daily huddle sessions, team building activities and monthly

coaching sessions.

6. Conduct consistent reviews of staff performance to identify training gaps and needs

7. Take ownership and resolve any urgent or critical issues escalated by the Client or team

8. Work closely with Client to support investigation and service recovery process

Job scope:
1. clearing and setting of table
2. Refill and serve drinks
3. Lead guests and give menus
4. Take orders
5. Serving of food to customers
6. Shift work.

7. Bar / drinks counter. On rotation basis.
8. meals provided for those on duty

9. No experience needed, training provided

10. other ad-hoc duties assigned by Supervisor / Manager

You will be responsible to provide an excellent and consistent level of service to your customers. The Event Service Administrator is responsible to contribute to the smooth and efficient running of the Event Service (Banquet) department within the F&B Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Pay: $11.50/hr

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

#Skills - Video Editing, Photoshop, Graphic Design, Printed Collateral

#Good in written and oral communication

skillsSkills -• Adobe Photoshop• Adobe Premiere Pro• Adobe After Effects• Photoshop , IIIustrator Model painting.
Thematic painting
Key Responsibilities:

• At least a Diploma in Graphic Design, Visual Communications, or equivalent.
  At least 3 years of experience in print or digital design OR if lack thereof, an impressive online portfolio.
  Expert user of the latest Adobe Creative Suite, in particular InDesign, Illustrator, and Photoshop.
  Model painting. Thematic painting
  Has a strong sense of visual design and the ability to produce clean, sleek work.
  Able to think creatively and independently, create stunning designs with minimal hand-holding or guidance.
  Management Information Systems or equivalent Information Technology experience (2years)
  Good in written and oral communication skills
• EventsSupport team in development & implementation or photography for eventDesign, coordinate event communications collaterals, creating videos
• Trainings / Collaborate SitesKey administrative support for the daily training related issues and enquiries, monitoring of user training , tracking and all types of site training coordination

Send your Resume to [email protected]

BreadTalk is hiring Full Time/ Part time Service Crew!

-Full time Salary up to $2700/month (With Basic, Allowances & OT)

- Part time salary up to $14/hr.

1. Cashier

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

2. Lobby

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell products to customers

3. General

· Learn all product names

· Perform proper Flosss topping according to SOP

· Project friendly and positive image to customers

· Outlet and Display cleanliness

· Tray and tongs cleaning

· Display cleanliness

· Able to handle customer requests and enquiry

· Handle cake bookings and enquiries

· Coordinate cake orders, deliveries and packaging

Work Location: Jurong East (School)

Working Hours: 7.30am - 4.30pm

1 Year Contract

Monthly Salary: $2000 per month

Job Scope:

Front Desk Duties

• Attend to front desk and telephone enquiries, including taking phone calls, recording messages and relaying messages to staff.
• Attend to students’ needs, such as minor injuries queries etc.
• Attend to parents and vendors, including replying to queries, acceptance of goods delivery, etc.
• Maintain the front office’s stationery supplies and equipment, and other inventories.

Administrative Support

• GCE O Level and above
• Assist in administrative duties in the school’s General Office such as data entry, typing of documents, photocopying of documents, filing of documents etc.

Requirements:

• GCE O Level and above
• Proficient in MS Office (Word and Excel)

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Roles

- assist in all treatment procedures such as cleaning of teeth

- sterilisation of all instruments and equipment

- maintainance of treatment, waiting rooms and reception area

- preparation of items to be used eg. gauze folding

- appointment scheduling, invoicing of patients etc using our software

Working Hours

Full time comprising 5.5 days a week with ad hoc evening hours

Requirements

Relevant dental assistance experience or GCE O levels

Candidate must be mature and responsible

Full training will be provided

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.

Customer Engagement:

• Engage with customers via various channels, including phone, email, and live chat.
• Provide detailed information on travel destinations, itineraries, and related services.

Booking and Reservation Management:

• Handle travel reservations efficiently, ensuring accuracy and completeness.
• Liaise with airlines, hotels, and other service providers to secure bookings.

Issue Resolution and Customer Satisfaction:

• Address customer concerns and complaints promptly and professionally.
• Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.

Sales and Service Enhancement:

• Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
• Strive to meet or exceed sales targets for ancillary services.

Documentation and Record Keeping:

• Maintain accurate and comprehensive records of customer interactions and transactions.
• Ensure all necessary documentation is complete for each reservation.

Adherence to Policies and Regulations:

• Stay informed about industry regulations, company policies, and best practices.
• Ensure strict compliance with all relevant travel regulations and guidelines.

Qualifications:

• Preferably a diploma or equivalent; in travel and tourism .
• Proven experience in customer service, with a preference for candidates with background in the travel industry.
• Good verbal and written communication skills.
• Strong problem-solving abilities with acute attention to detail.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)